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Derivatives and Hedging Derivatives gains (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2014
Mar. 31, 2013
Derivative Instruments, Gain (Loss)    
Amount of Gain (Loss) Recognized in Income on Derivative $ (23) $ (18)
Derivatives accounted for as hedges [Member] | Cash Flow Hedging [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) recognized in Accumulated Other Comprehensive Loss: (8) (29)
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion): (21) (11)
Derivatives accounted for as hedges [Member] | Cash Flow Hedging [Member] | Compensation and Benefits [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) recognized in Accumulated Other Comprehensive Loss: 11 4
Derivatives accounted for as hedges [Member] | Cash Flow Hedging [Member] | Other Income [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) recognized in Accumulated Other Comprehensive Loss: (19) (33)
Derivatives accounted for as hedges [Member] | Interest rate contracts [Member] | Cash Flow Hedging [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) recognized in Accumulated Other Comprehensive Loss: 0 [1] 0 [1]
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion): 0 [2] 0 [2]
Derivatives accounted for as hedges [Member] | Foreign exchange contracts [Member] | Cash Flow Hedging [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) recognized in Accumulated Other Comprehensive Loss: (8) [3] (29) [3]
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion): (21) [4] (11) [4]
Derivatives accounted for as hedges [Member] | Foreign exchange contracts [Member] | Cash Flow Hedging [Member] | Compensation and Benefits [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion): 3 1
Derivatives accounted for as hedges [Member] | Foreign exchange contracts [Member] | Cash Flow Hedging [Member] | Other General Expenses [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion):   1
Derivatives accounted for as hedges [Member] | Foreign exchange contracts [Member] | Cash Flow Hedging [Member] | Other Income [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion): 18 9
Derivatives accounted for as hedges [Member] | Foreign exchange contracts [Member] | Net Investment Hedges [Member]
   
Derivative Instruments, Gain (Loss)    
Gain (Loss) recognized in Accumulated Other Comprehensive Loss: 0 0
Gain (Loss) reclassified from Accumulated Other Comprehensive Loss into Income (Effective Portion): 0 0
Derivatives accounted for as hedges [Member] | Foreign exchange contracts [Member] | Fair value hedges
   
Derivative Instruments, Gain (Loss)    
Amount of Gain (Loss) Recognized in Income on Derivative 0 [5],[6] (1) [5],[6]
Amount of Gain (Loss) Recognized in Income on Related Hedged Item $ 0 [6] $ 1 [6]
[1] Location of future reclassification from Accumulated Other Comprehensive Loss will be included within Interest Expense
[2] Included within Interest Expense
[3] Location of future reclassification from Accumulated Other Comprehensive Loss will be included within Compensation and benefits ($11 million and $4 million gain for the three months ended March 31, 2014 and 2013, respectively), and Other income ($19 million and $33 million loss for the three months ended March 31, 2014 and 2013, respectively)
[4] Included within Compensation and benefits ($3 million and $1 million loss for the three months ended March 31, 2014 and 2013, respectively), Other general expenses ($1 million loss for the three months ended March 31, 2013), and Other income ($18 million and $9 million loss for the three months ended March 31, 2014 and 2013, respectively)
[5] Included in Interest expense
[6] Relates to fixed rate debt