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Other Financial Data Components of Fixed Assets, Net (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Fixed Assets, net      
Fixed assets, gross $ 2,289 $ 2,189  
Less: Accumulated depreciation 1,498 1,369  
Fixed assets, net 791 820  
Depreciation expense including software amortization 240 232 220
Software [Member]
     
Fixed Assets, net      
Fixed assets, gross 997 867  
Leasehold improvements [Member]
     
Fixed Assets, net      
Fixed assets, gross 434 426  
Furniture, fixtures and equipment [Member]
     
Fixed Assets, net      
Fixed assets, gross 323 331  
Computer equipment [Member]
     
Fixed Assets, net      
Fixed assets, gross 341 332  
Construction in progress [Member]
     
Fixed Assets, net      
Fixed assets, gross 70 109  
Other [Member]
     
Fixed Assets, net      
Fixed assets, gross $ 124 [1] $ 124 [1]  
[1] Land and buildings and Automobiles, disclosed separately in 2012, are now presented in Other to conform with the current presentation.