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Goodwill and Other Intangible Assets (Details 2) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2012
Jun. 30, 2011
Jun. 30, 2012
Jun. 30, 2011
Dec. 31, 2011
Intangible assets with indefinite lives          
Trademarks $ 1,024   $ 1,024   $ 1,024
Intangible assets with finite lives          
Intangible assets with finite lives, gross carrying amount 4,269   4,269   4,242
Intangible assets with finite lives, accumulated amortization 1,163   1,163   966
Intangible assets, net 3,106   3,106   3,276
Amortization expense on intangible assets 104 91 208 182  
Estimated amortization for intangible assets          
Remainder of 2012     213    
2013     383    
2014     331    
2015     286    
2016     242    
Thereafter     627    
Estimated future amortization for intangible assets     2,082    
HR Solutions
         
Estimated amortization for intangible assets          
Remainder of 2012     146    
2013     275    
2014     238    
2015     208    
2016     174    
Thereafter     475    
Estimated future amortization for intangible assets     1,516    
Risk Solutions
         
Estimated amortization for intangible assets          
Remainder of 2012     67    
2013     108    
2014     93    
2015     78    
2016     68    
Thereafter     152    
Estimated future amortization for intangible assets     566    
Trademarks
         
Intangible assets with finite lives          
Intangible assets with finite lives, gross carrying amount 4   4   4
Intangible assets with finite lives, accumulated amortization 2   2   1
Intangible assets, net 2   2   3
Customer Related and Contract Based
         
Intangible assets with finite lives          
Intangible assets with finite lives, gross carrying amount 2,642   2,642   2,608
Intangible assets with finite lives, accumulated amortization 789   789   615
Intangible assets, net 1,853   1,853   1,993
Marketing, Technology and Other
         
Intangible assets with finite lives          
Intangible assets with finite lives, gross carrying amount 599   599   606
Intangible assets with finite lives, accumulated amortization 372   372   350
Intangible assets, net $ 227   $ 227   $ 256