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Income from operations - Employee benefit expenses (Detail) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Income from operations [Abstract]      
Wages and salaries [1] € 5,372 € 5,251 € 4,849
Post-employment benefits costs 427 379 351
Social security contributions 580 564 524
Voluntary social security contributions 112 112 103
Employee benefits expense € 6,490 € 6,307 € 5,827
[1] Salaries and wages includes EUR 121 million (2019: EUR 105 million, 2018: EUR 102 million) of share-based compensation expenses.