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Income from operations - Employee benefit expenses (Detail) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Income from operations [Abstract]      
Salaries and wages € 4,856 € 4,422 € 4,342
Post-employment benefits costs 347 279 705
Other social security and similar charges [Abstract]      
Required by law 514 489 480
Voluntary 108 108 110
Employee benefit expenses € 5,824 € 5,298 € 5,638