EX-99.1 3 d462369dex991.htm EX-99.1 EX-99.1

Exhibit 99.1 Diebold Nixdorf Investor Presentation May 2023


Table of Contents I. Situation Overview 3 II. Business Plan Overview 15 III. Transaction Structure 29 IV. Appendix 33 2


I. Situation Overview 3


Adjusted EBITDA Forecast Bridge Adjusted EBITDA Forecast Bridge: October Cleansing Model to 2023 Risk-Adjusted Forecast ($ in millions) ~38% of Adj. ($15) ($14) EBITDA ($17) ~39% of Adj. ($1) ($11) occurs in Q4 ($29) EBITDA $12 $2 $6 occurs in Q4 ($54) ~30% of Adj. EBITDA $470 occurs in Q4 $440 $402 $349 October SBC Finance PF Services Product Services Product SG&A R&D Other Base Case Risks & Risk-Adj. Cleansing BPO Cleanse Volume Volume Margins Margins Forecast Opps. Forecast Model Adj. 1 2 3 4 5 6 7 EBITDA § 1 Lower stock-based compensation due to structural limitations in equity incentive plan 2§ Cleanse Model projected $14M Finance BPO savings that were not realized 3§ Banking and Retail forecasts assume lower PRS and MS revenue, which is a function of tempered growth expectations (Banking / Retail) and some cBase erosion (Banking) 4 § Banking Product volume largely in-line with Cleansing Model, whereas Retail is slightly lower due to tempered expectations for EPOS and 3rd party products, partially offset by increased SCO expectations 5§ Services margins approximately 50bps lower than the Cleansing Model 2023 Forecast due to mix and pockets of higher cost in North America, LATAM, and other impacts 6 § Unfavorable ~180bps due to Product margin shortfalls in Banking, which is largely attributable to unfavorable mix, timing and absorption 7 § $5 million favorable compared to the Cleansing Model due to project prioritization and continued spend reduction initiatives 4


Actual 1Q 2023 Results vs. R&O / Base Forecasts § Actual 1Q 2023 Gross Order Entry, Revenue, and Adjusted EBITDA exceeded both the Base and R&O forecasts Cleansing ($ in millions) 1 § Order Entry: Q1 order entry came in $44M above the Base FY23 Q1 Delta Model Case Forecast. Banking demand continues to remain strong 1Q23 Cleansing Base Case as order entry was favorable by $47M with LATAM and Q1 R&O Q1 Base Q1 Actual Cleanse Model Delta Delta APAC being the primary outperformers. Retail quarterly Gross Order Entry NA $361 $361 $405 – $44 1 order entry figures are $4M unfavorable to Forecast due to some slippage in the EMEA North region 2 Revenue $924 $799 $829 $853 ($71) $24 2 § Revenue: Q1 total revenue is approximately $24M higher Services 540 505 506 514 (26) 9 3 than the Base Case Forecast due to outperformance in both Products 384 294 324 339 (45) 15 4 Banking and Retail COGS $682 $614 $638 $644 ($38) $6 3 – Services: Approximately $9M favorable, which is a function Services 371 360 360 360 (11) (1) of ~$10M of favorability in Banking and relatively in-line Products 311 254 277 284 (27) 7 Retail results. Banking outperformance largely driven by favorability in Billed Work and Install revenues Gross Profit $242 $185 $192 $209 ($33) $18 – 4 Product: Favorable $15M to the Base Case, which is a 5 Gross Margin 26.2% 23.1% 23.1% 24.5% (1.7%) 1.4% function of $5M and $9M outperformance in Banking and Services 169 145 145 155 (15) 10 Retail, respectively Services Margin 31.4% 28.7% 28.7% 30.1% (1.3%) 1.4% 6 5§ Gross Margin: 140bps higher than Q1 Base Case Products 73 40 47 55 (18) 8 expectations at 24.5% Products Margin 18.9% 13.6% 14.4% 16.2% (2.8%) 1.8% 7 – Services: Margins were 140 bps favorable, which is a 6 SG&A Expense 134 135 135 136 2 0 function of volume catch-up (Retail), mix (higher Billed R&D Expense 24 24 24 24 (0) (0) Work and Install), and several one-time items – Products: Favorable by 180 bps which is largely reflective 7 8 Operating Profit $84 $26 $32 $50 ($34) $18 of a favorable mix of license revenue (and related margins), Operating Margin 9.1% 3.2% 3.9% 5.9% (3.2%) 2.0% efficiency measures, and several one-time items 9 Adj. EBITDA $102 $40 $46 $64 ($38) $17 8§ Operating Expenses: SG&A and R&D results were largely in- Adj. EBITDA Margin 11.0% 5.0% 5.6% 7.5% (3.6%) 1.9% line with the Base Case Forecast 9§ Adjusted EBITDA: Adjusted EBITDA ~$17M favorable versus the Base Case Forecast, which is a function of gross profit/margin favorability and in-line operating expenses 5


Actual March 2023 Results vs. Risk-Adjusted / Base Forecasts § The below outlines Diebold’s March 2023 Actual performance versus its Base and Risk-Adjusted Cases ($ in millions) March 2023 Delta R&O Base Actual R&O Case Base Case Revenue $324 $354 $377 $54 $24 Services 185 185 194 9 9 Products 139 169 184 45 15 COGS $248 $271 $277 $29 $6 Services 127 127 126 (1) (1) Products 121 143 150 30 7 Gross Profit $76 $83 $101 $24 $18 Gross Margin 23.6% 23.5% 26.7% 3.1% 3.2% Services 58 58 67 10 10 Services Margin 31.2% 31.2% 34.7% 3.5% 3.5% Products 19 25 33 15 8 Products Margin 13.4% 15.0% 18.2% 4.8% 3.2% SG&A 47 47 47 0 0 R&D 6 6 5 (0) (0) Operating Profit $24 $31 $48 $24 $18 Operating Margin 7.4% 8.6% 12.8% 5.4% 4.2% Adj. EBITDA $29 $36 $53 $24 $17 Adj. EBITDA Margin 9.0% 10.1% 14.0% 5.0% 4.0% 6


Actual April 2023 Results vs. Risk-Adjusted / Base Forecasts § The below outlines Diebold’s April 2023 Actual performance versus its Base and Risk-Adjusted Cases ($ in millions) April 2023 Delta R&O Base Actual R&O Case Base Case Revenue $267 $260 $263 ($4) $3 Services 170 170 169 (0) (1) Products 97 90 94 (3) 4 COGS $202 $194 $205 $4 $11 Services 121 120 124 3 4 Products 81 74 81 0 7 Gross Profit $65 $66 $58 ($7) ($8) Gross Margin 24.4% 25.3% 22.0% (2.4%) (3.3%) Services 49 50 45 (4) (5) Services Margin 28.9% 29.6% 26.7% (2.1%) (2.8%) Products 16 16 13 (3) (3) Products Margin 16.7% 17.3% 13.5% (3.1%) (3.8%) SG&A 45 45 44 (0) (0) R&D 9 9 9 (0) (0) Operating Profit $11 $12 $5 ($6) ($7) Operating Margin 4.2% 4.6% 1.8% (2.4)% (2.8)% Adj. EBITDA $16 $17 $9 ($7) ($8) Adj. EBITDA Margin 6.1% 6.5% 3.5% (2.6%) (3.0%) 7


Actual 1Q23 Liquidity vs. December Transaction Forecast § Through 1Q23, Diebold’s liquidity is approximately $71 million lower than projected by the December Through 1Q23, DBD’s Transaction forecast ($126 million lower excluding proceeds from the March 2023 FILO transaction) liquidity position has declined relative to the § Variance to the December Transaction is driven by various factors, including: forecast provided to – EBITDA performance below plan, which is partially due to underperformance in 4Q22, coupled with lenders during the measures to spread seasonality assumed in the December Transaction not materializing in 1Q23 December Transaction process – Less net cash proceeds from December Transaction than originally anticipated – ABL borrowing base not meeting forecast on availability § FILO was designed to be an interim solution to get Diebold through 1Q23 to develop a permanent solution Actual 1Q23 Liquidity Relative to December Transaction Forecast ($ in millions) ($28) ($34) ($38) $263 (2) ($9) ($52) FILO $35 $55 Bridge Loan $334 Account Receivable: $12 Inventory: ($52) $208 Accounts Payable: $24 Deferred Revenue: $51 December Q4 22 Q1 23 Working Transaction Borrowing Other Actual 1Q23 Transaction EBITDA EBITDA Capital Costs Base 1Q23 Reduction Forecast Notes: (1) Based on the Risk-Adjusted Forecast as further discussed beginning on page 20 8 (2) Variance due to rounding


Liquidity Forecast: Unlevered Free Cash Flow Bridge § As Diebold approaches its seasonal liquidity trough in September, it will continue to burn cash on an Given the seasonality unlevered basis as it builds working capital and simultaneously seeks to manage supplier relationships of Diebold’s business, and work through a large deferred revenue balance peak to trough liquidity requirements are high (1) § While the business is projected to generate over $200 million Adjusted EBITDA from March through September 2023, working capital requirements more than offset profitability due to: – Seasonal high point for accounts receivable and inventory balances – High deferred revenue balance at the end of February leads to lower cash conversion as deferred revenue unwinds (1) March – September 2023 Unlevered Free Cash Flow (Risk-Adjusted Forecast ) March to September Unlevered Free Cash Flow projected to be ($275) million incorporating other ($207) variances $203 ($67) ($65) ($260) ($57) ($31) ($47) ($27) $39 Adjusted Deferred Inventory Accounts Accounts Rx / Refi CapEx Taxes Other ULFCF EBITDA Revenue Payable Receivable Costs Notes: (1) Based on the Risk-Adjusted Forecast as further discussed 9 beginning on page 20


Liquidity Forecast: Incremental Liquidity Requirement (1) § Diebold’s Risk-Adjusted Forecast projects a ($190) million trough cash shortfall in September 2023, Incremental liquidity implying a total incremental operating liquidity need of at least $390 million prior to transaction costs will ensure that Diebold is positioned – Figures incorporate repayment of the FILO and associated economics; however, assume continued to address seasonal access to the ABL facility, with slight organic expansion of the borrowing base expected through working capital September requirements – Liquidity requirement is predominantly driven by working capital and debt service, which largely consists of May and August interest payments on the Superpriority and Extended Term Loans (~$54 million total) and July coupon payments on the 1L Notes (~$51 million) Liquidity Forecast: Incremental Liquidity Requirement Figures do not include transaction costs $192 ($260) ($190) ($15) ($127) $19 ($390) Unlevered Free Cash Flow bridge ($200) detailed on page 8 Replace ($200) ABL March BoP March - Other Debt Service Borrowing Base September EoP Target Minimum Incremental Liquidity September Capacity Growth Cash Cash Liquidity Need ULFCF Notes: (1) Based on the Risk-Adjusted Forecast as further discussed 10 beginning on page 20


Q1 Shipment Update and Key Supply Chain Indicators § Q1 shipments and production plan provide support for Base Case Forecast Q1 ATM shipments and Q2 Scheduled Orders in-line with the Base ATM Units – Shipment Plan Self Checkout Units – Shipment Plan Case Forecast April 2023 View April 2023 View 11.0k 10.4k 9.7k 16.0k Q2 scheduled 15.4k 14.7k 14.8k 0.6k 0.7k 2.6k 1.0k utilization is strong 7.3k across segments and 5.2k 8.2k Diebold has taken steps to ensure that it 15.4k 9.0k 14.4k 7.8k is maximizing capacity 9.5k to satisfy demand 2.8k Easing of global supply Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 chain pressures Shipments Scheduled Orders Unscheduled Orders reduces constraints on Diebold’s ability to § Banking: Strong finish in March as due to increased completion rates and timely conversion of units out of predictably meet the plant strong worldwide demand for its § Retail: Total shipments slightly behind Base Case Forecast; however, Diebold has solved for SCO capacity products constraints, paving the way for increased capacity throughout April onwards by expanding the line § Supply Chain: Key logistics, materials, and capacity indicators across North America, APAC, and EMEA indicate that supply chain pressures of 2021-2022 are beginning to subside Notes: Data as of 4/17/2023 11


North America Banking: April Scheduled Unit Install Summary § Diebold added 394 units to its Base Case April target of 923 units following a 1Q forecast miss and, as Diebold has already th of April 17 , is only 109 units from filling its Revised April Target of 1,317 units secured ~130% of Base Case April Installation North America – April MTD Actual to Forecast Target Walk Target (109) 92% of total North America Revised 2Q 394 Target for April currently scheduled or closed, inclusive of the 982 1Q missed units that were added to the Initial April Target 923 226 April MTD Scheduled Gap to Target Revised April Target April MTD Delivered Gap to Target Base Case April Target Scheduled (D&I / FOB) 1Q Miss Added to Target Progress: § 92% of revised April 2Q Target scheduled or closed as of 4/14 (17% closed, 75% scheduled / expected revenue recognition) Notes: Data as of 4/17/2023. Revised 2Q Target represents Base Case Forecast in addition to Q1 unit shortfall 12


North America Banking: 2Q Scheduled Unit Install Summary § Current scheduling threshold favorable to similar 1Q position (77% as of January which should help de- Diebold has already risk Base Case Forecast) secured ~105% of Base Case 2Q Installation 2Q 2023 Revised 2Q Target Walk (ATM Units) Target Q1 Miss Added to Target Base Case Q1 Forecast 96% of North America Revised 2Q Target 1,036 4,308 firmly scheduled / 153 394 closed 1,575 5,038 3,914 1,372 1,208 April Gap to Revised May June Revised 2Q Total 2Q’23 Addressable Scheduled 2Q Forecast Scheduled Scheduled Forecast Opportunity Opportunity April May June Gap 2Q Total 1,317 1,168 1,823 - 4,308 Revised 2Q Monthly Unit Target th % of 2Q’23 Target Sch. (as of Apr. 14 ) 92% 117% 86% 153 96% th January February March Gap 1Q Scheduling Comparison (as of Jan. 9 ) 117% 112% 40% - 77% % of 1Q’23 AOP Sch. Notes: Data as of 4/17/2023. Revised 2Q Target represents Base Case Forecast plus March unit shortfall 13


May 2023 Capital Structure Summary Face Value Market Value ($ and shares in millions) The December x2023E x2023E Transaction extended Tranche $ EBITDA Coupon Maturity Price Amount EBITDA maturities; however, ABL / Superpriority Debt Diebold’s revised ABL Facility $150 S + 3.00% 7/20/2026 N/A $150 FILO Facility 55 S + 8.00% 6/4/2023 N/A 55 business plan and $401mm Superpriority Term Loan due 2025 401 S + 6.40% 7/15/2025 105.5 423 near-term liquidity Term Loan Debt New Extended USD Term Loan due 2025 534 S + 5.250% 7/15/2025 41.6 222 needs suggest that New Extended EUR Term Loan due 2025 97 EUR + 5.50% 7/15/2025 41.0 40 Diebold will require a Legacy Term Loans 18 Various 11/6/2023 41.4 7 Legacy USD Term Loan due 2023 13 L + 2.75% 11/6/2023 40.9 5 significant Legacy EUR Term Loan due 2023 5 EUR + 3.00% 11/6/2023 42.5 2 deleveraging to right- Secured Notes 9.375% USD 1L Secured Notes due 2025 718 9.375% 7/15/2025 40.9 294 size its capital 9.000% EUR 1L Secured Notes due 2025 384 9.000% 7/15/2025 45.4 175 structure to a Legacy Secured Notes 7 Various 7/15/2025 42.7 3 Legacy USD Secured Notes 3 9.375% 7/15/2025 40.0 1 sustainable level Legacy EUR Secured Notes 5 9.000% 7/15/2025 45.4 2 Total 1L Debt $2,365 5.9x $1,369 3.4x New 8.500% 2L Notes due 2026 334 8.500% 10/15/2026 11.0 37 Total Secured Debt $2,699 6.7x $1,406 3.5x 8.500% Existing Unsecured Notes due 2024 72 8.500% 4/15/2024 12.7 72 Total Debt $2,771 6.9x $1,478 3.7x ( - ) Projected 4/30 Global Cash (176) (176) Net Debt $2,595 6.4x $1,302 3.2x ( + ) Market Capitalization 30 30 Enterprise Value $2,625 6.5x $1,332 3.3x FY23E Adjusted EBITDA $402 2023E Debt Service (excl. FILO Maturity) 180 Notes: Pricing as of 5/21/23. EUR / USD Conversion Rate of 1.08 14


II.Business Plan Overview 15


2023 Forecast Process Flow Chart Raw Materials Forecast Supply Chain Org Production Conducted by Ops Team Interfaces with Forecasting Based on Assumed Region / Segment Begins at Plant Configurations in the and Plant to Finalize Level Production Plan Production Forecast Demand Segment Forecasts Banking and Retail Forecast Finished Goods Demand Forecast at at Country Level Assuming Shipments Regional and for Banking and From the Demand Plan Segment Level Retail and Expected P&L Units Regional & Segment Executive Country Reviews Review (MBR) Review Integration of Regional Banking Corporate Forecasts Completed Country Banking and Demand Plan and and Retail P&Ls Roll AR, AP and Free Forecast including Retail P&L Input to Production Plan into Up Into Corporate Cash Flow Final P&L and Free EPM Adjustments Country-Level P&L Model Cash Flow Corporate Develops Enablement Function Operating Expenses 16 DEMAND PRODUCTION PLANNING PLANNING


Key Base Case Assumptions While Diebold will 2023 2024 2025-2028 aggressively analyze § Bottoms-up product revenue § 2.4% annual revenue growth § 2.4% annual revenue growth financial and build by customer through combination of: through combination of: Revenue § Top-down service revenue – 2% services growth – 2% services growth operational – 3% product growth – 3% product growth improvements to its 2025-2028 forecast, § Bottoms-up / top-down product § Flat services margins§ Flat services margins cost build COGS § 25 bps annual product margin § 25 bps annual product margin the current long-term § Top-down service margin build expansion expansion forecast incorporates § Bottoms-up cost build§ 3-4% vendor / wage inflation§ 1% net annual SG&A inflation the key assumptions Opex § Offset by efficiency outlined herein improvements § DSO: ~60 days on average; flex § DSO: Regional collections § DSO: In-line with historical month to month based on efficiency in-line with historical cadence (low 60s on average) seasonal norms performances § DIH: Assumes carry 110% of next § DIH: Rolled forward monthly; § DIH: Rolled forward monthly; 2 months Product COGS (~60 beginning balance plus shipped beginning balance plus shipped days of inventory) units less revenue units units less revenue units § DPO: 75 days § DPO: Begins at ~90 days; § DPO: 75 days Working Capital § Deferred Revenue: Similar brought down to ~80 by year- § Deferred Revenue: Assumes shape and cadence to 2024 end similar shape of the year without § Deferred Revenue: Inflated at inflated product pre-payments beginning of period due to product pre-payments; unwinds down to historical norm at year- end § CapEx: $49mm§ CapEx: ~$50mm§ CapEx: ~$50mm annually § Taxes: $50mm§ Taxes: $70mm§ Taxes: The greater of $70M or 30% annual tax rate on § Other: ~$76mm other cash § Other: ~$5mm other cash Other Cash Items estimated earnings before taxes outflows driven by restructuring outflows driven pension, OPEB, (EBT) costs, refinancing costs, and offset by increase in payroll and assets held-for-sale benefits liabilities§ Other: ~$15mm other annual cash outflows in-line with 2024 17


2023: Revised Forecast Summary § Relative to the October Cleansing Materials, Diebold’s Base Case and Risk-Adjusted Forecasts represent a more rigorous, bottoms- up approach to projecting Diebold’s P&L and cash flow profile Revenue Adjusted EBITDA ($ in millions) ($ in millions) $470 $3,857 $3,799 $3,645 $403 $349 Diebold exceeded 1Q23 Base Case forecast by ~$17 million $151 $139 $135 $1,067 $117 $112 $113 $942 $980 $1,033 $924 $923 $901 $1,027 $102 $957 $917 $93 $829 $799 $92 $81 $46 $40 Q1 2023 Q2 2023 Q3 2023 Q4 2023 FY 2023 Q1 2023 Q2 2023 Q3 2023 Q4 2023 FY 2023 October Cleansing Materials Base Case Risk-Adjusted Case October Cleansing Materials Base Case Risk-Adjusted Case Unlevered Free Cash Flow Ending Total Liquidity (Incl. Restricted Cash) ($ in millions) ($ in millions) $367 $401 $401 $313 $291 $334 $254 $286 $249 $244 $244 $190 $190 $105 $105 $98 $43 $12 ($2) $(18) ($26) ($49) ($88) ($46) ($63) ($94) ($175) ($150) ($146) ($149) Q1 2023 Q2 2023 Q3 2023 Q4 2023 FY 2023 Q1 2023 Q2 2023 Q3 2023 Q4 2023 FY 2023 October Cleansing Materials Base Case Risk-Adjusted Case October Cleansing Materials Base Case Risk-Adjusted Case 18


2023 Base Case Forecast Consolidated Summary P&L to FCF § Summary monthly output (condense where possible) ($ in millions) 1Q 2023 2Q 2023 3Q 2023 4Q 2023 2023 Total Banking Product Revenue $206 $266 $285 $360 $1,118 Services Revenue 371 389 404 410 1,574 Subtotal Banking Revenue $577 $655 $689 $770 $2,691 Retail Product Revenue $117 $126 $146 $149 $538 Services Revenue 135 142 144 148 569 Subtotal Retail Revenue $252 $268 $291 $297 $1,107 Total Revenue $829 $923 $980 $1,067 $3,799 Product COGS (277) (318) (355) (406) (1,356) Services COGS (360) (369) (371) (371) (1,471) Total COGS ($638) ($687) ($726) ($776) ($2,827) Gross Profit $192 $235 $254 $291 $972 Gross Margin 23.1% 25.5% 25.9% 27.2% 25.6% Product Margin 14.4% 18.8% 17.8% 20.3% 18.1% Services Margin 28.7% 30.5% 32.3% 33.6% 31.3% SG&A Expense (135) (134) (132) (132) (533) R&D Expense (24) (25) (23) (22) (94) Total Operating Expenses ($159) ($158) ($156) ($154) ($627) D&A 14 15 15 14 58 Adjusted EBITDA $46 $92 $113 $151 $402 Adjusted EBITDA Margin 5.6% 10.0% 11.5% 14.2% 10.6% Accounts Receivable 3 (23) (62) 45 (36) Inventory (68) (41) 27 123 41 Accounts Payable 14 (23) (9) (7) (25) Deferred Revenue (13) (70) (68) 36 (114) Income Taxes (18) (11) (10) (10) (50) Other Cash Flow (61) 19 2 49 8 Restructuring Costs (26) (18) (4) (4) (51) Refinancing Costs (15) (6) – – (21) Assets Held-for-sale (1) (2) (2) (2) (7) Capital Expenditures (11) (12) (13) (13) (49) Unlevered Free Cash Flow ($149) ($95) ($25) $368 $98 Cash Interest (26) (34) (81) (33) (173) Mandatory Amortization (2) (2) (2) (2) (6) Financing Inflows / (Outflows) 55 (59) – (18) (22) Levered Free Cash Flow ($121) ($190) ($108) $315 ($104) Cumulative Levered Free Cash Flow ($121) ($311) ($419) ($104) Memo: DSO 67 62 65 55 Memo: DIO 87 85 73 46 Memo: DPO 112 99 91 83 19


Key Working Capital Metrics (Base Case Forecast) § Despite projected profitability, Diebold entered 2023 with a stretched working capital position. The Base Case is designed to enable Diebold to begin right-sizing its working capital base to best-position Diebold vis-à-vis customers and vendors sooner than the Risk-Adjusted Case Days Sales Outstanding Days Payable Outstanding 80 140 70 120 60 100 50 80 40 60 30 40 20 20 10 – – 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 Days Inventory Outstanding Deferred Revenue ($ millions) 100 $600 January 90 $500 80 70 $400 60 50 $300 40 $200 30 20 $100 10 – $- 2020 2021 2022 2023 2019 2020 2021 2022 2023 20


Summary of 2023 Risks and Opportunities § Amidst challenging idiosyncratic factors and an uncertain macroeconomic environment, Diebold has taken steps to ensure that its internal forecast appropriately accounts for potential risks and opportunities to its Base Case Forecast, as summarized below § The Risk-Adjusted Forecast represents an achievable plan that, if necessary, can be met in a downside scenario through identified levers ($ in thousands) 1Q 2023 2Q 2023 3Q 2023 4Q 2023 2023 Total 2023 Forecast Adjusted EBITDA $46,362 $91,873 $112,916 $151,317 $402,468 Identified Risks and Opportunities Service Revenue Risks and Opportunities – (3,300) (10,797) (14,086) (28,182) Product Revenue Risks and Opportunities (6,541) (7,574) (2,536) 7,150 (9,500) Macro-Economic Risk – – (6,593) (8,283) (14,876) Other Risks and Opportunities 56 (101) (276) (776) (1,098) Identified Risks and Opportunities - Total ($6,485) ($10,975) ($20,203) ($15,995) ($53,657) Adjusted EBITDA, with Identified Risks and Opportunities $39,877 $80,899 $92,714 $135,322 $348,811 Net Working Capital Impact of Consolidated Adjustments: Accounts Receivable 32,024 (23,538) 54,945 (20,956) 42,474 Sales Tax / VAT (2,357) (780) (1,950) 89 (4,997) Inventory (22,284) (11,222) (29,727) (15,609) (78,843) Accounts Payable (294) (5,853) (40,159) (2,006) (48,312) Total Working Capital Adjustments to Free Cash Flow $7,089 ($41,394) ($16,891) ($38,482) ($89,678) Total Cash Impact (P&L and Working Capital) $604 ($52,369) ($37,093) ($54,476) ($143,334) 21


2023 Risk-Adjusted Forecast § While full-year performance has been revised lower relative to the October Cleansing Model, Diebold is positioned to achieve increasingly stronger performance through the course of 2023 – Significant improvement relative to 2022, with revenue and EBITDA growing ~5% and ~31% year-over-year, respectively – Consistent margin improvement throughout 2023, with 4Q23 Gross Margins within ~20 bps of the October Cleansing Model – Projected 4Q23 EBITDA of $135 million is ~97% of original October Cleansing Model forecast ($139 million) – However, FY2023 continues to be substantially back-half weighted, putting significant pressure on liquidity / cash needs versus the October Cleansing Model Consolidated Summary P&L to Adjusted EBITDA ($ in millions) 1Q 2023 2Q 2023 3Q 2023 4Q 2023 2023 Total Banking Product Revenue $178 $247 $245 $341 $1,011 Services Revenue 371 389 391 399 1,550 Subtotal Banking Revenue $548 $636 $637 $740 $2,561 Retail Product Revenue $117 $124 $137 $139 $517 Services Revenue 134 142 143 147 567 Subtotal Retail Revenue $251 $266 $280 $287 $1,084 Total Revenue $799 $901 $917 $1,027 $3,644 Product COGS (254) (305) (318) (383) (1,260) Services COGS (360) (372) (366) (369) (1,467) Total COGS ($614) ($677) ($684) ($752) ($2,728) Gross Profit $185 $224 $233 $275 $917 Gross Margin 23.1% 24.9% 25.4% 26.8% 25.2% Product Margin 13.6% 17.7% 16.7% 20.4% 17.5% Services Margin 28.7% 29.9% 31.6% 32.3% 30.7% SG&A Expense (135) (134) (132) (132) (532) R&D Expense (24) (25) (23) (22) (94) Total Operating Expenses ($159) ($158) ($155) ($154) ($626) D&A 14 15 15 14 58 Adjusted EBITDA $40 $81 $93 $135 $349 Adjusted EBITDA Margin 5.0% 9.0% 10.1% 13.2% 9.6% 22


2023: Risk-Adjusted Forecast (cont’d) Adjusted EBITDA to FCF ($ in millions) 1Q 2023 2Q 2023 3Q 2023 4Q 2023 2023 Total Adjusted EBITDA $40 $81 $93 $135 $349 Accounts Receivable 35 (47) (7) 24 6 Inventory (91) (52) (2) 107 (38) Accounts Payable 14 (30) (49) (9) (74) Deferred Revenue (13) (70) (68) 36 (114) Income Taxes (18) (11) (10) (10) (50) Other Cash Flow (63) 18 (0) 49 3 Restructuring Costs (26) (18) (4) (4) (51) Refinancing Costs (15) (6) – – (21) Assets Held-for-sale (1) (2) (2) (2) (7) Capital Expenditures (11) (12) (13) (13) (49) Unlevered Free Cash Flow ($148) ($149) ($62) $313 ($46) Cash Interest (26) (34) (81) (32) (173) Mandatory Amortization (2) (2) (2) (2) (6) Financing Inflows / (Outflows) 55 (59) – (18) (22) Levered Free Cash Flow ($121) ($243) ($145) $261 ($248) Cumulative Levered Free Cash Flow ($121) ($363) ($508) ($248) Memo: DSO 66 63 63 54 Memo: DIO 102 99 99 67 Memo: DPO 117 100 90 79 23


Key Working Capital Metrics (Risk-Adjusted Forecast) § Despite projected profitability, Diebold entered 2023 with a stretched working capital position. The Risk-Adjusted Forecast is designed to enable Diebold to begin right-sizing its working capital base to best-position Diebold vis-à-vis customers and vendors Days Sales Outstanding Days Payable Outstanding 80 140 70 120 60 100 50 80 40 60 30 40 20 20 10 – – 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 Days Inventory Outstanding Deferred Revenue ($ millions) 120 $600 January 100 $500 80 $400 60 $300 40 $200 20 $100 – $- 2020 2021 2022 2023 2019 2020 2021 2022 2023 24


2024 Base Case Forecast Consolidated Summary P&L to FCF § Summary monthly output (condense where possible) ($ in millions) 1Q 2024 2Q 2024 3Q 2024 4Q 2024 2024 Total Banking Product Revenue $221 $276 $299 $367 $1,162 Services Revenue 380 396 397 413 1,587 Subtotal Banking Revenue $601 $672 $696 $780 $2,749 Retail Product Revenue $113 $133 $145 $151 $543 Services Revenue 142 147 153 158 599 Subtotal Retail Revenue $255 $280 $298 $310 $1,143 Total Revenue $856 $952 $994 $1,090 $3,892 Product COGS (286) (332) (364) (411) (1,393) Services COGS (372) (377) (372) (380) (1,501) Total COGS ($658) ($709) ($736) ($791) ($2,894) Gross Profit $197 $243 $258 $299 $998 Gross Margin 23.1% 25.5% 26.0% 27.4% 25.6% Product Margin 14.4% 18.9% 18.0% 20.7% 18.3% Services Margin 28.6% 30.5% 32.4% 33.6% 31.3% SG&A Expense (131) (134) (134) (134) (533) R&D Expense (23) (24) (24) (24) (94) Total Operating Expenses ($154) ($158) ($158) ($158) ($627) D&A 15 15 15 15 58 Adjusted EBITDA $58 $100 $115 $156 $428 Adjusted EBITDA Margin 6.8% 10.5% 11.6% 14.3% 11.0% Accounts Receivable 21 (30) (61) 46 (24) Inventory (58) (46) 3 87 (14) Accounts Payable (123) 12 24 42 (45) Deferred Revenue 48 (70) (51) 73 (0) Income Taxes (23) (16) (15) (15) (70) Payroll and Benefits Liabilities (37) 20 8 20 10 Other Cash Flow Adjustments (18) 2 (4) 6 (15) Restructuring Costs – – – – – Refinancing Costs – – – – – Assets Held-for-sale – – – – – Capital Expenditures (12) (12) (13) (13) (50) Unlevered Free Cash Flow ($145) ($40) $5 $400 $220 Cash Interest (80) (28) (79) (27) (213) Mandatory Amortization (2) (2) (2) (2) (6) (1) Financing Inflows / (Outflows) – (72) – – (72) Levered Free Cash Flow ($226) ($142) ($75) $372 ($71) Cumulative Levered Free Cash Flow ($226) ($368) ($443) ($71) Notes: 25 (1) Current debt agreements allow a maximum of $20 million of cash to be paid to be the Unsecured Notes at maturity


2024 & Long-Term Base Case Forecast § Even with modest growth rates and margin expansion, unlevered free cash flow conversion increases dramatically during the forecast period Consolidated Summary P&L to FCF ($ in millions) 2024 2025 2026 2027 2028 Services Revenue $2,186 $2,230 $2,274 $2,319 $2,366 % Growth 2.0% 2.0% 2.0% 2.0% 2.0% Product Revenue $1,706 $1,757 $1,809 $1,864 $1,920 % Growth 3.0% 3.0% 3.0% 3.0% 3.0% Total Revenue $3,892 $3,987 $4,084 $4,183 $4,286 % Growth 2.4% 2.4% 2.4% 2.4% 2.4% Gross Profit $997 $1,025 $1,053 $1,083 $1,113 Gross Margin 25.6% 25.7% 25.8% 25.9% 26.0% Services Margin 31.3% 31.3% 31.3% 31.3% 31.3% Product Margin 18.3% 18.6% 18.8% 19.1% 19.3% Total Operating Expenses 627 634 640 646 653 % Growth – 1.0% 1.0% 1.0% 1.0% Depreciation & Amortization 58 59 59 59 59 Adjusted EBITDA $428 $450 $472 $495 $519 Adjusted EBITDA Margin 11.0% 11.3% 11.6% 11.8% 12.1% Accounts Receivable (24) (1) (17) (17) (18) Inventory (14) 16 (5) (5) – Accounts Payable (45) 13 13 14 14 Deferred Revenue (0) (0) – – – Income Taxes (70) (70) (70) (74) (81) Payroll and Benefits Liabilities 10 0 0 0 0 Other Cash Flow Adjustments (15) (15) (15) (15) (15) Restructuring Costs – – – – – Assets Held-for-sale – – – – – Capital Expenditures (50) (50) (50) (50) (50) Unlevered Free Cash Flow $219 $345 $329 $347 $369 Unlevered Free Cash Flow Conversion 51.2% 76.5% 69.7% 70.2% 71.2% 26


2024 Risk-Adjusted Forecast Consolidated Summary P&L to FCF ($ in millions) 1Q 2024 2Q 2024 3Q 2024 4Q 2024 2024 Total Banking Product Revenue $189 $253 $254 $344 $1,039 Services Revenue 372 388 388 410 1,558 Subtotal Banking Revenue $560 $641 $642 $753 $2,597 Retail Product Revenue $113 $131 $140 $150 $535 Services Revenue 142 147 153 159 601 Subtotal Retail Revenue $256 $279 $293 $309 $1,136 Total Revenue $816 $920 $935 $1,063 $3,733 Product COGS (263) (320) (325) (388) (1,295) Services COGS (367) (376) (369) (385) (1,497) Total COGS ($630) ($695) ($694) ($773) ($2,792) Gross Profit $186 $225 $241 $290 $941 Gross Margin 22.8% 24.4% 25.7% 27.3% 25.2% Product Margin 13.0% 16.8% 17.5% 21.5% 17.7% Services Margin 28.6% 29.9% 31.7% 32.3% 30.7% SG&A Expense (131) (134) (134) (134) (533) R&D Expense (23) (24) (24) (24) (94) Total Operating Expenses ($154) ($158) ($158) ($158) ($626) D&A 15 15 15 15 58 Adjusted EBITDA $47 $81 $97 $147 $373 Adjusted EBITDA Margin 5.8% 8.9% 10.4% 13.8% 10.0% Accounts Receivable 9 (39) (39) 20 (49) Inventory (26) (16) (12) 96 41 Accounts Payable (98) 24 1 60 (13) Deferred Revenue 48 (70) (51) 73 (0) Income Taxes (23) (16) (15) (15) (70) Payroll and Benefits Liabilities (37) 20 8 20 10 Other Cash Flow Adjustments (18) 2 (4) 6 (15) Restructuring Costs – – – – – Refinancing Costs – – – – – Assets Held-for-sale – – – – – Capital Expenditures (12) (12) (13) (13) (50) Unlevered Free Cash Flow ($111) ($25) ($29) $392 $227 Cash Interest (80) (28) (78) (27) (213) Mandatory Amortization (2) (2) (2) (2) (6) (1) Financing Inflows / (Outflows) – (72) – – (72) Levered Free Cash Flow ($193) ($126) ($109) $364 ($64) Cumulative Levered Free Cash Flow ($193) ($319) ($428) ($64) Notes: 27 (1) Current debt agreements allow a maximum of $20 million of cash to be paid to be the Unsecured Notes at maturity


2024 & Long-Term Risk-Adjusted Forecast Consolidated Summary P&L to FCF ($ in millions) 2024 2025 2026 2027 2028 Services Revenue $2,159 $2,202 $2,246 $2,291 $2,337 % Growth 2.0% 2.0% 2.0% 2.0% 2.0% Product Revenue $1,574 $1,621 $1,670 $1,720 $1,772 % Growth 3.0% 3.0% 3.0% 3.0% 3.0% Total Revenue $3,733 $3,823 $3,916 $4,011 $4,108 % Growth 2.4% 2.4% 2.4% 2.4% 2.4% Gross Profit $941 $967 $993 $1,020 $1,048 Gross Margin 25.3% 25.3% 25.3% 25.4% 25.5% Services Margin 30.7% 30.7% 30.7% 30.7% 30.7% Product Margin 17.7% 18.0% 18.2% 18.5% 18.7% Total Operating Expenses 626 633 639 645 652 % Growth – 1.0% 1.0% 1.0% 1.0% Depreciation & Amortization 58 59 59 59 59 Adjusted EBITDA $373 $393 $413 $434 $456 Adjusted EBITDA Margin 10.0% 10.3% 10.6% 10.8% 11.1% Accounts Receivable (49) (2) (16) (17) (17) Inventory 41 42 (5) (5) – Accounts Payable (13) 13 13 13 13 Deferred Revenue (0) – – – – Income Taxes (70) (70) (70) (70) (70) Payroll and Benefits Liabilities 10 0 0 0 0 Other Cash Flow Adjustments (15) (15) (15) (15) (15) Restructuring Costs – – – – – Assets Held-for-sale – – – – – Capital Expenditures (50) (50) (50) (50) (50) Unlevered Free Cash Flow $227 $311 $270 $291 $317 Unlevered Free Cash Flow Conversion 60.8% 79.1% 65.3% 67.0% 69.7% 28


III.Transaction Structure 29


DIP Sizing Cash Flow Forecast (R&O Case) Pre-Petition Post-Petition Projected Emerg. T hru Trough $1.25 billion DIP Apr-23 May-23 Jun-23 Jul-23 Aug-23 Sep-23 financing sized to Unlevered F ree Cash F low $ (30.7) $ (75.1) $ (41.5) $ 7.0 $ (3.0) $ (9.2) address liquidity during Cash I nterest (2.5) (13.8) - - - (24.6) the in-court process Levered F ree Cash F low $ (33.2) $ (88.9) $ (41.5) $ 7.0 $ (3.0) $ ( 33.8) and provide sufficient In-Court A djustments () contingency to protect the business through the September 2023 liquidity trough y Total In-Court Adjustments $ (10.8) $ (17.1) $ (390.7) $ ( 50.3) $ - $ - Total C ash F low B efore D IP Financing $ (44.0) $ ( 106.0) $ (432.2) $ (43.3) $ (3.0) $ (33.8) ( + ) ABL / FILO Rollup 237.7 ( + ) S uperpriority R ollup 491.2 Net C hange i n Cash $ (44.0) $ (106.0) $ 296.6 $ ( 43.3) $ (3.0) $ ( 33.8) Beginning C ash & ST I nvestments $ 220 .2 $ 176.2 $ 7 0.2 $ 366.8 $ 323.5 $ 320.5 Net Change in Cash (44.0) (106.0) 29 6.6 (43.3) (3.0) (33.8) Ending C ash $ 176.2 $ 70.2 $ 3 66.8 $ 323.5 $ 3 20.5 $ 286.7 Note: Figures based on R&O case 30


DIP Need Build-Up § $1.25 billion DIP-to-Exit Term Loan § The following outlines the key components of the $1.25 billion DIP financing need DIP Sizing Analysis Operational/Process Funding: $521mm ($ in millions) E ($70) $87 $200 $51 $11 $50 D $47 C B A $146 $90 $1,250 $401 $59 $179 ABL FILO SPTL SPTL A/P Paydown Operating Debt Service Postpetition D&O / Other Minimum Contingency Cash at Filing Total DIP Makewhole Cash Burn Pro Fees Cash Need § A A/P paydown sized to bring European and other global vendors to terms and pay down a portion of North American A/P B § Represents operating cash burn from June filing through September liquidity trough (based on R&O case) § C Debt service assumption includes interest on DIP facilities § D Professional fee estimate based on a two-month case Note: Figures based on R&O case 31


Proposed Restructuring: Pro Forma Liquidity Profile § The following outlines DBD’s pro forma liquidity post-emergence, illustratively assuming the following: Placement of a revolving credit facility – $200 million Revolving Credit Facility arranged following emergence prior to year-end 2023 post-emergence – DIP-to-Exit Term Loan is partially paid down upon closing of the Revolving Credit Facility unlocks cash to quickly (1) Postpetition pay down the DIP-to- Exit Term Loan $ in millions 3Q23 4Q23 1Q24 2Q24 3Q24 4Q24 Adjusted EBITDA $68 $135 $47 $81 $97 $147 Unlevered Free Cash Flow ($46) $313 ($111) ($25) ($29) $392 Deferred Revenue Adjustment – – (12) – – – In-Court AP Adjustment 33 63 26 – – – Release of LC Cash Collateral – 29 – – – – Cash Interest (26) (37) (30) (30) (30) (30) Levered Free Cash Flow Pre-RCF ($38) $368 ($128) ($56) ($59) $362 Revolver Draw / Paydown – – – – – – DIP-to-Exit TL Paydown @ RCF Closing – (202) – – – – Levered Free Cash Flow Post-RCF ($38) $166 ($128) ($56) ($59) $362 Beginning Cash $322 $285 $451 $323 $268 $209 ( + / - ) Levered Free Cash Flow Post-RCF (38) 166 (128) (56) (59) 362 Ending Cash $285 $451 $323 $268 $209 $571 ( + ) RCF Availability - 171 171 171 171 171 Ending Liquidity $285 $622 $494 $439 $380 $742 Note: Figures based on R&O case 32 (1) Represents postpetition period of 3Q23 (August and September)


IV.Appendix 33


2023 Base Case vs. October 2022 Plan § 2023 Product revenue ~$6mm lower vs. October 2022 Plan − 62k ATM revenue units vs. 60k in October 2022 Plan (+2k units) (1) − 39k SCO revenue units vs. 38k in October 2022 Plan (+1k units) − 125k EPOS revenue units vs. 134k in October 2022 Plan (-9k units) § 2023 Services revenue ~$50mm lower vs. October 2022 Plan − Significant drivers include: Revenue • Banking cBase erosion in Europe of 5% vs. expected to remain flat in October 2022 Plan • Banking cBase in North America and LatAm growing low single digits in line with October 2022 Plan; APAC and MEA cBase low single digit erosion in line with October 2022 Plan • Retail Product Related Services (PRS) $10M unfavorable to October 2022 Plan due to flattish legacy Retail service (EPOS) § Key drivers of the ~$68mm lower 2023 Adj. EBITDA forecast include: − Lower Product margins of ~180bps ($29mm) mainly on banking side - significant portion attributable to unfavorable mix, including higher modeled shipments to LatAm Adjusted EBITDA − Lower Service margins of 50bps ($11mm) – mainly driven by underperformance in 1Q23 (130bps) as a result of higher costs and penalties incurred, 2H23 weighted savings, as well as unabsorbed infrastructure. Q2 - Q423 margin growth to partially offset 1Q23 miss Note: 34 (1) As compared to historical public filings, SCO Revenue Units has been revised to include the sale of kiosks, which are similar in price / function to SCO devices. This change is consistent with how management is analyzing the business. Excluding kiosks included in the October 2022 plan, 2023 SCO revenue units would be 35k.


1Q23A vs. 1Q22A vs. 1Q23P (October 22 Plan) ($ millions) 1Q22A 1Q23P 1Q23A 1Q23A vs. 1Q23P 1Q23A vs. 1Q22A Observations $ % ¡ 1Q23A vs. 1Q23P (Oct 22 Plan) Services Revenue $524 $540 $514 ($26) (5%) ($10) (2%) − Service revenue lower due to tempered growth / Product Revenue 301 384 339 (45) (12%) 38 13% cBase erosion and lower margins as a result of higher Total Revenue $824 $924 $853 ($71) (8%) $29 4% cost in North America and LatAm as well as unabsorbed infrastructure Total Gross Profit $186 $242 $209 ($33) (14%) $23 12% − Product revenue unfavorable due to lower volume Total Gross Margin 22.6% 26.2% 24.5% (1.7%) 1.9% and mix; more units shipped to lower yielding Services Gross Margin 29.3% 31.4% 30.1% (1.3%) 0.8% geographies as higher mix of lower price / margin Product Gross Margin 10.8% 18.9% 16.2% (2.7%) 5.4% cash dispensers vs. recyclers which also led to unfavorable margin impact SG&A 156 134 136 2 1% (20) (13%) ¡ 1Q23A vs. 1Q22A SG&A % of Revenue 18.9% 14.5% 15.9% 1.4% (3.0%) − Service revenue lower largely due to FX but higher R&D 31 24 24 - – (7) (23%) margins due to a combination of operational R&D % of Revenue 3.8% 2.6% 2.8% 0.2% (0.9%) improvement, Project Lego headcount savings, and (1) $187 $158 $159 $1 1% ($28) (15%) Operating Expenses pricing / mix – partially offset by higher labor costs / penalties Operating Profit ($1) $84 $50 ($34) (40%) $51 NM − Product revenue favorable $38mm due to higher Operating Margin NM 9.1% 5.9% (3.2%) NMF Banking product volumes in North America and LatAm; product margin favorable due to higher Adj. EBITDA $15 $102 $64 ($38) (37%) $49 NM volume, deflation, and several one-time effects Adj. EBITDA Margin 1.8% 11.0% 7.5% (3.5%) 5.7% − Opex favorable as a result of 2022 cost initiatives executed Free Cash Flow Working Capital Changes (84) 14 Restructuring Costs (12) (39) Income Taxes (18) (19) Capital Expenditures (12) (13) (2) (65) (33) Other Unlevered Free Cash Flow ($176) $12 - Notes: 35 (1) Excludes impairment on assets, gain / losses on assets (2) Includes Payroll Benefits & Liabilities, Refinancing Costs, Assets Held-for-Sale, Other CF Adjustments, Professional Fees


2023E Base Case vs. 2022A ($ millions) 2022A 2023E 2023E vs. 2022A Observations Revenue $ % Banking Product Revenue $874 $1,118 $244 28% ¡ YoY increase in Service revenue mainly driven by Retail Product Revenue 477 538 61 13% − Higher Installation revenue (due to higher shipments) (1) Total Product Revenue $1,351 $1,656 $305 23% in Banking (+$42mm) and Retail (+$6mm) as well as Banking Services Revenue 1,548 1,574 26 2% Retail Services Revenue 541 569 28 5% increased Contract revenue in Retail (+$19mm) (1) Total Services Revenue $2,089 $2,143 $54 3% partially offset by decline in Contract revenue in Total Revenue $3,441 $3,799 $358 10% Banking (-$10mm) Total Gross Profit $819 $972 $153 19% − Banking cBase flat overall; Retail SCO cBase Total Gross Margin 23.8% 25.6% 1.8% showing growth YoY ~40% Banking Gross Margin 27.9% 29.5% 1.5% Retail Gross Margin 26.5% 27.4% 0.9% Product Gross Margin 13.6% 18.1% 4.5% Services Gross Margin 30.4% 31.3% 0.9% SG&A 524 533 10 2% SG&A % of Revenue 15.2% 14.0% (1.2%) R&D 98 94 (4) (4%) R&D % of Revenue 2.8% 2.5% (0.4%) Operating Expenses $622 $627 $5 1% Operating Profit $197 $344 $147 75% Operating Margin 5.7% 9.1% 3.3% Depreciation & Amortization 55 53 (2) (4%) Stock-Based Compensation 13 5 (7) (58%) Adj. EBITDA $265 $402 $138 52% Adj. EBITDA Margin 7.7% 10.6% 2.9% Free Cash Flow Working Capital Changes (89) (134) (45) 51% Restructuring Costs (94) ( 51) 43 (46%) Income Taxes (42) (50) (8) 19% Capital Expenditures (56) (49) 7 (13%) Refinancing Costs (59) (21) 38 (64%) (2) Other (111) 1 112 (100%) Unlevered Free Cash Flow ($187) $98 $285 NM Notes: 36 (1) Includes Payroll Benefits & Liabilities, Refinancing Costs, Assets Held-for-Sale, Other CF Adjustments, Professional Fees


2024E Base Case vs. 2023E Base Case ($ millions) 2023E 2024P 2024P vs. 2023E Observations Revenue $ % ¡ YoY increase in product revenue mostly driven by Banking Product Revenue $1,118 $1,162 $44 4% increased mix of cash recyclers Retail Product Revenue 538 543 5 1% (1) $1,656 $1,706 $50 3% Total Product Revenue− ~64k ATM revenue units vs. 62k 2023 (+2k units) Banking Services Revenue 1,574 1,587 13 1% − ~43k SCO revenue units vs. 39k in 2023 (+4k Retail Services Revenue 569 599 30 5% units)(3) (1) $2,143 $2,186 $43 2% Total Services Revenue − ~120k EPOS revenue units vs. 125k in 2023 (-5k Total Revenue $3,799 $3,892 $93 2% units) Total Gross Profit $972 $998 $26 3% ¡ YoY increase in Service revenue mainly driven by $10M Total Gross Margin 25.6% 25.6% 0.1% Banking Gross Margin 29.5% 29.5% 0.1% and $6M increase in Banking contract and installation Retail Gross Margin 27.4% 27.4% 0.0% revenue, respectively. Retail Services revenue is Product Gross Margin 18.1% 18.3% 0.2% modeled to increase $30M, which is a function of ~$9M Services Gross Margin 31.3% 31.3% 0.0% contract revenue growth, ~$14M growth in billed work, SG&A 533 533 0 0% ~$12M growth in PS / M&S, and (~$6M) decline in SG&A % of Revenue 14.0% 13.7% -0.3% R&D 94 94 (0) (0%) Installation and other R&D % of Revenue 2.5% 2.4% -0.1% Operating Expenses $627 $627 $0 0% Operating Profit $344 $370 $26 8% Operating Margin 9.1% 9.5% 0.5% Adj. EBITDA $402 $428 $26 6% Adj. EBITDA Margin 10.6% 11.0% 0.4% Free Cash Flow Working Capital Changes (134) (84) 50 (37%) Restructuring Costs ( 51) - 51 (100%) Income Taxes (50) (70) (20) 40% Capital Expenditures (49) ( 50) (1) 2% (2) (20) (5) Other 15 (75%) Unlevered Free Cash Flow $98 $220 $121 123% Notes: 37 (1) Includes Payroll Benefits & Liabilities, Refinancing Costs, Assets Held-for-Sale, Other CF Adjustments, Professional Fees (2) As compared to historical public filings, SCO Revenue Units has been revised to include the sale of kiosks, which are similar in price / function to SCO devices


Supplementary Information § Revised Forecast Margin Variance Drivers: The October Cleanse Model assumed approximately $5 million of DN Series margin improvement. Diebold closed 2022 with 13.6% Product margins versus Cleanse Model expectations of 15.7% - effectively resulting in a ~200 basis point lower starting point in 2023. Margins are also impacted by unfavorable mix as a result of a higher mix of LATAM / APAC (2-3k India units) machines § SG&A Cost Savings: The biggest benefit to SG&A relative to the October Cleanse Model is lower than anticipated AIP / LTIP expense. The Cleanse Model assumed a ~20% reduction to AIP / LTIP - whereas the Base Case assumes 30% / 50%, respectively. R&D is $6 million favorable relative to the Cleanse Model, which reflects incremental efficiencies as it relates 1) project rd rationalization (focus on highest yielding projects) 2) offshoring 3) lower 3 party spend § ‘Other Cash Flow’ Composition: Payroll and Benefits Liabilities ($20 million), Pension and Postretirement Benefits ($14 million), Net VAT and Sales Tax ($8 million), Warranty ($(2) million), Other Balance Sheet Timing ($3 million), and Assets-Held-for-Sale ($5 million) § EPOS Units Shipment Plan: EPOS is a shorter turn business (30-60 days) and therefore it is not unusual to have a sizable unscheduled figure one quarter out. Approximately 90% of Q2 shipments have been confirmed / shipped from the facility EPOS Units – Shipment Plan 37.5k 36.0k 28.1k 3.3k 23.3k 31.0k 34.3k 21.6k 5.0k 3.2k 3.2k Q1 Q2 Q3 Q4 Unscheduled Orders Scheduled Orders Shipments 38


Supplementary Information (cont’d) § 2024 and 2025 Product and Service Revenue Growth Drivers: – 2024 Product: 64k ATMs, 43k SCOs, 120k EPOS units – 2024 Services: Low single digit Banking cBase decline offset by higher mix of recyclers / pricing and inflationary growth in PS / M&S. Continued growth in Retail SCO cBase (90% attach of Services) – 2025: Inflationary ATM / EPOS growth and continued SCO penetration. Flattish Banking cBase / inflationary growth and continued SCO cBase growth § 2024 and 2025 Product Margin Expansion Drivers: 20-25 basis points of Product margin expansion is driven by increased procurement / supply chain efficiency § 2024 and Long-Term Operating Expense Efficiencies and Wage Inflation: – 2024 assumes flat operating expenses, which is driven by ~4% labor inflation being offset by ~$15 million of efficiencies – 2025-2028 assumes 1% net operating expense inflation, which is driven by ~4% labor inflation being offset by ~$10 million of efficiencies § Recurring Cash Flow Adjustment Detail: The Other Cash Flow Adjustments item represents a combination of the Diebold's contribution to its pension fund, collection of cash related to the Diebold's finance lease receivable portfolio, deferred costs on the balance sheet, and other miscellaneous balance sheet account movements § Unlevered Free Cash Flow Bridge Detail: – $47 million of restructuring and refinancing costs which represents ~$17 million of professional fees expected to be incurred in connection with the ongoing restructuring process – $4 million of redundancy costs – $26 million of severance costs 39


Supplementary Information (cont’d) § Services Volume Forecast Detail and Market Dynamics: – North America: Fairly stable overall despite a few notable deconversions, the largest being Cardtronics – LATAM / Brazil: Both strong cBase growth markets for DN growing volume ~3% annually – Europe: Declined approximately 5% annually. Largely a function of general branch / ATM consolidation as well as network / utility models – APAC: Declined at a high-single rate the past few years. Largely a function of country-specific nationalization initiatives, India run-off and general competitiveness in the region. Diebold sees an opportunity over time to regain some of the lost India cBase as it begins selling back into the country § cBase Variance Detail: SCO units have a 90%+ attach rate of Services and 90%+ are net new units to installed base - thereby driving a compelling Retail Services growth story (+6% 2023 / +5% 2024 - Base Case model). Market dynamics outlined above are also drivers of the Retail Services business growth § Backlog Composition Detail: Vast majority of Banking's revenue is secured by its $1.1 billion of Backlog (February 2023 ending backlog), which represents ~90% of March - December Base Case product revenue. ~67% of Retail's March - December 2023 Base Case product revenue is secured by February ending backlog 40


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In addition, the information contained in the Materials is as of the date hereof (except where otherwise expressly noted), and the Company and its representatives have no obligation to update such information, including in the event that such information becomes inaccurate. The Materials have been prepared solely for informational purposes only. The recipient should not construe the contents of the Materials as legal, tax, accounting, investment advice or recommendation or business, financial or related advice. The recipient should consult its own counsel and tax and financial advisors as to legal and related matters concerning the matters described in the Materials. No person providing any Materials is acting as a fiduciary or advisor with respect to the Materials. The Materials do not purport to be all-inclusive or to contain all of the information that the recipient may require. To the maximum extent permitted by law, none of the Company, its representatives, nor any other person accepts any liability, including, without limitation, any liability arising out of fault or negligence for any loss arising from the use of the information contained in the Materials. The Materials do not constitute an offer to sell or the solicitation of an offer to buy any securities, assets or business of the Company. Forward-Looking Statements: The Materials contain statements that are not historical information and are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements give current expectations or forecasts of future events and are not guarantees of future performance. These forward-looking statements include, but are not limited to, projections, statements regarding the Company’s expected future performance (including expected results of operations and financial guidance), future financial condition, potential impact of the ongoing coronavirus (COVID-19) pandemic, anticipated operating results, strategy plans, future liquidity and financial position. Statements can generally be identified as forward looking because they include words such as “believes,” “anticipates,” “expects,” “intends,” “plans,” “will,” “estimates,” “potential,” “target,” “predict,” “project,” “seek,” and variations thereof or “could,” “should” or words of similar meaning. Statements that describe the Company’s future plans, objectives or goals are also forward-looking statements, which reflect the current views of the Company with respect to future events and are subject to assumptions, risks and uncertainties that could cause actual results to differ materially. Although the Company believes that these forward-looking statements are based upon reasonable assumptions regarding, among other things, the economy, its knowledge of its business, and key performance indicators that impact the Company, these forward-looking statements involve risks, uncertainties and other factors that may cause actual results to differ materially from those expressed in or implied by the forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The factors that may affect the Company’s results include, among others: the participation by the Company’s creditors in the transactions contemplated by these Materials or variations thereof on commercially reasonable terms or at all; the overall impact of the global supply chain complexities on the Company and its business, including delays in sourcing key components as well as longer transport times, especially for container ships and U.S. trucking, given the Company’s reliance on suppliers, subcontractors and availability of raw materials and other components; the ability of the Company to raise necessary equity capital to pay its 2024 senior notes at maturity if there is insufficient participation in the current exchange offer for those notes; the Company’s ability to generate sufficient cash or have access to capital resources to service its debt, which, if unsuccessful or insufficient, could force the Company to reduce or delay investments and capital expenditures or to dispose of material assets or operations, seek additional debt or equity capital or restructure or refinance its indebtedness; the Company’s ability to comply with the covenants contained in the agreements governing its debt and to successfully refinance its debt in the future; the Company’s ability to successfully convert its backlog into sales, including its ability to overcome supply chain and liquidity challenges; the ultimate impact of the ongoing COVID-19 pandemic and other public health emergencies, including further adverse effects to the Company’s supply chain, maintenance of increased order backlog, and the effects of any COVID-19 related cancellations; the Company’s ability to successfully meet its cost-reduction goals and continue to achieve benefits from its cost-reduction initiatives and other strategic initiatives, such as the current $150 million-plus cost savings plan; the success of the Company’s new products, including its DN Series line and EASY family of retail checkout solutions, and electronic vehicle charging service business; the impact of a cybersecurity breach or operational failure on the Company’s business; the Company’s ability to attract, retain and motivate key employees; the Company’s reliance on suppliers, subcontractors and availability of raw materials and other components; changes in the Company’s intention to further repatriate cash and cash equivalents and short-term investments residing in international tax jurisdictions, which could negatively impact foreign and domestic taxes; the Company’s success in divesting, reorganizing or exiting non-core and/or non-accretive businesses and its ability to successfully manage acquisitions, divestitures, and alliances; the ultimate outcome of the appraisal proceedings initiated in connection with the implementation of the Domination and Profit Loss Transfer Agreement with the former Diebold Nixdorf AG (which was dismissed in the Company’s favor at the lower court level in May 2022) and the merger/squeeze- out; the impact of market and economic conditions, including the bankruptcies, restructuring or consolidations of financial institutions, as well as liquidity issues these institutions may have, which could reduce the Company’s customer base and/or adversely affect its customers’ ability to make capital expenditures, as well as adversely impact the availability and cost of credit; the impact of competitive pressures, including pricing pressures and technological developments; changes in political, economic or other factors such as currency exchange rates, inflation rates (including the impact of possible currency devaluations in countries experiencing high inflation rates), recessionary or expansive trends, hostilities or conflicts (including the war between Russia and Ukraine and the tension between the U.S. and China), disruption in energy supply, taxes and regulations and laws affecting the worldwide business in each of the Company’s operations; the Company’s ability to maintain effective internal controls; unanticipated litigation, claims or assessments, as well as the outcome/impact of any current/pending litigation, claims or assessments; the effect of changes in law and regulations or the manner of enforcement in the U.S. and internationally and the Company’s ability to comply with applicable laws and regulations; and other factors included in the Company’s filings with the SEC, including its Annual Report on Form 10-K for the year ended December 31, 2022 and in other documents the company files with the SEC. You should consider these factors carefully in evaluating forward-looking statements and are cautioned not to place undue reliance on such statements. The Company assumes no obligation to update any forward-looking statements, which speak only to the date of the Materials. Non-GAAP Financial Measures and Other Information: To provide investors with additional information regarding our financial results, the Company discloses certain financial measures that are not prepared in accordance with GAAP, including levered free cash flow/(use) and unlevered free cash flow/(use) and adjusted EBITDA. The Company uses these non-GAAP financial measures, in addition to GAAP financial measures, to evaluate our operating and financial performance and to compare such performance to that of prior periods and to the performance of our competitors. Also, the Company uses these non-GAAP financial measures in making operational and financial decisions and in establishing operational goals. The Company also believes providing these non-GAAP financial measures to investors, as a supplement to GAAP financial measures, helps investors evaluate our operating and financial performance and trends in our business, consistent with how management evaluates such performance and trends. The Company also believes these non-GAAP financial measures may be useful to investors in comparing its performance to the performance of other companies, although its non-GAAP financial measures are specific to the Company and the non-GAAP financial measures of other companies may not be calculated in the same manner. We provide adjusted EBITDA because we believe that investors will find adjusted EBITDA to be a useful measure for evaluating our operating performance and comparing our operating performance with that of similar companies that have different capital structures and for evaluating our ability to meet our future debt service, capital expenditures and working capital requirements. We consider free cash flow (use) to be a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business that, after the purchase of property and equipment and capitalized software development, changes in cash of assets held for sale and the use of cash for M&A activities, and excluding the use/proceeds of cash for the settlement of foreign exchange derivative instruments, can be used for debt servicing, strategic opportunities, including investing in the business, making strategic acquisitions, strengthening the balance sheet and paying dividends. Unlevered free cash flow (use) provides incremental visibility into the Company’s liquidity by excluding cash used for interest payments and other debt servicing from free cash flow (use). 41