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Goodwill and Other Assets
9 Months Ended
Sep. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND OTHER ASSETS Goodwill and Other Assets
The Company’s three reportable operating segments are Eurasia Banking, Americas Banking and Retail. The Company has allocated goodwill to its Eurasia Banking, Americas Banking and Retail reportable operating segments. The changes in carrying amounts of goodwill within the Company's segments are summarized as follows:
Eurasia BankingAmericas BankingRetailTotal
Goodwill$598.6 $437.3 $233.2 $1,269.1 
Accumulated impairment(291.7)(122.0)(57.2)(470.9)
Balance at January 1, 2019$306.9 $315.3 $176.0 $798.2 
Transferred to assets held for sale(11.7)— — (11.7)
Divestitures(0.4)— (3.9)(4.3)
Currency translation adjustment(7.3)(6.0)(4.9)(18.2)
Goodwill$579.2 $431.3 $224.4 $1,234.9 
Accumulated impairment(291.7)(122.0)(57.2)(470.9)
Balance at December 31, 2019$287.5 $309.3 $167.2 $764.0 
Transferred to assets held for sale(6.4)(2.4)— (8.8)
Currency translation adjustment7.3 6.1 5.1 18.5 
Goodwill$580.1 $435.0 $229.5 $1,244.6 
Accumulated impairment(291.7)(122.0)(57.2)(470.9)
Balance at September 30, 2020$288.4 $313.0 $172.3 $773.7 

In accordance with the Company's accounting policy, goodwill is tested for impairment annually during the fourth quarter.

The Company identified four reporting units, which are Eurasia Banking, Americas Banking, EMEA Retail and Rest of World Retail. The Company considered there to be a triggering event and as a result of analysis performed during the first quarter of 2020, the Eurasia Banking, Americas Banking and EMEA Retail reporting units had sufficient cushion of estimated fair value in excess of carrying value as of March 31, 2020. There have been no impairment indicators identified during the three months ended September 30, 2020. Rest of World Retail had no goodwill as of September 30, 2020 and December 31, 2019. Changes in certain assumptions or the Company's inability to execute on the current plan could have a significant impact to the estimated fair value of the reporting units.

As a result of the uncertainty related to the COVID-19 pandemic, the Company could experience unfavorable impacts in the results of the reporting units and to the various assumptions used in the analysis of goodwill and will continue to assess potential triggering events. 
The following summarizes information on intangible assets by major category:
September 30, 2020December 31, 2019
Weighted-average remaining useful livesGross
Carrying
Amount
Accumulated
Amortization
Net
Carrying
Amount
Gross
Carrying Amount
Accumulated
Amortization
Net
Carrying
Amount
Customer relationships, net5.4 years$727.0 $(318.5)$408.5 $698.7 $(251.0)$447.7 
Internally-developed software1.3 years192.4 (155.3)37.1 178.2 (132.2)46.0 
Development costs non-software0.6 years53.5 (53.2)0.3 51.5 (47.5)4.0 
Other intangibles2.3 years77.2 (73.6)3.6 79.3 (74.7)4.6 
Other intangible assets, net323.1 (282.1)41.0 309.0 (254.4)54.6 
Total$1,050.1 $(600.6)$449.5 $1,007.7 $(505.4)$502.3 

Amortization expense on capitalized software of $5.3 and $8.2 was included in service and software cost of sales for the three months ended September 30, 2020 and 2019, respectively, and $19.8 and $25.1 for the nine months ended September 30, 2020 and September 30, 2019, respectively. The Company's total amortization expense, including deferred financing costs, was $56.2 and $35.9 for the three months ended September 30, 2020 and 2019, respectively, and $122.7 and $109.5 for the nine months ended September 30, 2020 and 2019, respectively.