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Goodwill and Other Assets
 3 Months Ended
Mar. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND OTHER ASSETS Goodwill and Other Assets

The Company’s three reportable operating segments are Eurasia Banking, Americas Banking and Retail. The Company has allocated goodwill to its Eurasia Banking, Americas Banking and Retail reportable operating segments. The changes in carrying amounts of goodwill within the Company's segments are summarized as follows:
 
Eurasia Banking
 
Americas Banking
 
Retail
 
Total
Goodwill
$
598.6

 
$
437.3

 
$
233.2

 
$
1,269.1

Accumulated impairment
(291.7
)
 
(122.0
)
 
(57.2
)
 
(470.9
)
Balance at January 1, 2019
$
306.9

 
$
315.3

 
$
176.0

 
$
798.2

Transferred to assets held for sale
(11.7
)
 
—

 
—

 
(11.7
)
Divestitures
(0.4
)
 
—

 
(3.9
)
 
(4.3
)
Currency translation adjustment
(7.3
)
 
(6.0
)
 
(4.9
)
 
(18.2
)
Goodwill
$
579.2

 
$
431.3

 
$
224.4

 
$
1,234.9

Accumulated impairment
(291.7
)
 
(122.0
)
 
(57.2
)
 
(470.9
)
Balance at December 31, 2019
$
287.5

 
$
309.3

 
$
167.2

 
$
764.0

Transferred to assets held for sale
(6.4
)
 
—

 
—

 
(6.4
)
Currency translation adjustment
(8.5
)
 
(7.1
)
 
(5.8
)
 
(21.4
)
Goodwill
$
564.3

 
$
424.2

 
$
218.6

 
$
1,207.1

Accumulated impairment
(291.7
)
 
(122.0
)
 
(57.2
)
 
(470.9
)
Balance at March 31, 2020
$
272.6

 
$
302.2

 
$
161.4

 
$
736.2



In accordance with the Company's accounting policy, goodwill is tested for impairment annually during the fourth quarter.

The Company identified four reporting units, which are Eurasia Banking, Americas Banking, EMEA Retail and Rest of World Retail. The Company considered there to be a triggering event and as a result of analysis performed during the first quarter of 2020, the Eurasia Banking, Americas Banking and EMEA Retail reporting units had sufficient cushion of estimated fair value in excess of carrying value as of March 31, 2020. Rest of World Retail had no goodwill as of March 31, 2020 and December 31, 2019. Changes in certain assumptions or the Company's inability to execute on the current plan could have a significant impact to the estimated fair value of the reporting units.

As a result of the uncertainty related to the COVID-19 pandemic, the Company could experience unfavorable impacts in the results of the reporting units and to the various assumptions used in the analysis of goodwill and will continue to assess potential triggering events. 

The following summarizes information on intangible assets by major category:
 
 
March 31, 2020
 
December 31, 2019
 
Weighted-average remaining useful lives
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships, net
5.9 years
$
681.5

 
$
(263.0
)
 
$
418.5

 
$
698.7

 
$
(251.0
)
 
$
447.7

 
 
 
 
 
 
 
 
 
 
 
 
 
Internally-developed software
3.1 years
181.8

 
(138.5
)
 
43.3

 
178.2

 
(132.2
)
 
46.0

Development costs non-software
1.9 years
50.1

 
(48.4
)
 
1.7

 
51.5

 
(47.5
)
 
4.0

Other intangibles
2.7 years
75.8

 
(71.8
)
 
4.0

 
79.3

 
(74.7
)
 
4.6

Other intangible assets, net
 
307.7

 
(258.7
)
 
49.0

 
309.0

 
(254.4
)
 
54.6

Total
 
$
989.2

 
$
(521.7
)
 
$
467.5

 
$
1,007.7

 
$
(505.4
)
 
$
502.3



Amortization expense on capitalized software of $7.2 and $8.6 was included in service and software cost of sales for the three months ended March 31, 2020 and 2019, respectively. The Company's total amortization expense, including deferred financing costs, was $33.2 and $37.1 for the three months ended March 31, 2020 and 2019, respectively.