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Goodwill and Other Assets
 9 Months Ended
Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND OTHER ASSETS Goodwill and Other Assets

The Company’s three reportable operating segments are Eurasia Banking, Americas Banking and Retail. The Company has allocated goodwill to its Eurasia Banking, Americas Banking and Retail reportable operating segments. The changes in carrying amounts of goodwill within the Company's segments are summarized as follows:
 
Eurasia Banking
 
Americas Banking
 
Retail
 
Total
Goodwill
$
639.4

 
$
462.9

 
$
305.5

 
$
1,407.8

Accumulated impairment
(168.7
)
 
(122.0
)
 
—

 
(290.7
)
Balance at January 1, 2018
$
470.7

 
$
340.9

 
$
305.5

 
$
1,117.1

Transferred to assets held for sale
(0.8
)
 
(0.3
)
 
(45.9
)
 
(47.0
)
Currency translation adjustment
(10.0
)
 
(8.3
)
 
(7.2
)
 
(25.5
)
Goodwill
$
628.6

 
$
454.3

 
$
252.4

 
$
1,335.3

Impairment
(153.0
)
 
—

 
(64.5
)
 
(217.5
)
Accumulated impairment
(321.7
)
 
(122.0
)
 
(64.5
)
 
(508.2
)
Balance at December 31, 2018
$
306.9

 
$
332.3

 
$
187.9

 
$
827.1

Divestitures
(0.4
)
 
—

 
(3.9
)
 
(4.3
)
Transferred to assets held for sale
(7.8
)
 
—

 
—

 
(7.8
)
Currency translation adjustment
(16.6
)
 
(13.7
)
 
(11.3
)
 
(41.6
)
Goodwill
$
603.8

 
$
440.6

 
$
237.2

 
$
1,281.6

Accumulated impairment
(321.7
)
 
(122.0
)
 
(64.5
)
 
(508.2
)
Balance at September 30, 2019
$
282.1

 
$
318.6

 
$
172.7

 
$
773.4



In accordance with the Company's accounting policy, goodwill will be tested for impairment as of October 31, 2019.

During the second quarter of 2018, the Company performed an impairment test of goodwill for all of its line of business (LoB) reporting units due to the change in its reportable operating segments. Based on the results of the LoB testing, the fair values of each of the Company's reporting units exceed their carrying values except for the Services-Asia Pacific (AP) and Software-Europe, Middle East and Africa (EMEA) reporting units, which resulted in a non-cash impairment loss of $83.1 during the second quarter 2018.

The Company has identified four reporting units, which are Eurasia Banking, Americas Banking, EMEA Retail and Rest of World Retail. Management determined that the Americas Banking and EMEA Retail reporting units had a cushion of approximately 20 percent and 10 percent, respectively, when compared to their carrying amounts. The Eurasia Banking reporting unit had minimal excess fair value or cushion when compared to their carrying amounts, but primarily due to the reporting unit's improved performance, it did not indicate any impairment during the qualitative annual goodwill impairment test. Rest of World Retail had no carrying value as of December 31, 2018. Changes in certain assumptions or the Company's failure to execute on the current plan could have a significant impact to the estimated fair value of the reporting units.

During the second and third quarters of 2018, the Company estimated the fair value of its reporting units using a combination of the income valuation and market approach methodologies. The determination of the fair value of a reporting unit requires significant estimates and assumptions, including significant unobservable inputs. The key inputs included, but were not limited to, discount rates, terminal growth rates, market multiple data from selected guideline public companies, management’s internal forecasts which include numerous assumptions such as projected net sales, gross profit, sales mix, operating and capital expenditures and earnings before interest and taxes margins, among others.

The Company considers the factors listed in ASC 350-20-35-3C for its interim impairment evaluations. In the third quarter of 2018, the Company experienced overall negative financial performance, which resulted in significant forecast changes compared to the prior impairment analysis, along with key personnel changes and a sustained decrease in share price. As a result of these impairment triggering events, the Company performed an interim impairment test of goodwill for its four reporting units during the third quarter of 2018. Based on the results of the impairment testing, the Company recorded a non-cash goodwill impairment
charge of $134.4 related to the Eurasia Banking, EMEA Retail and Rest of World Retail reporting units during the third quarter of 2018.

The following summarizes information on intangible assets by major category:
 
 
September 30, 2019
 
December 31, 2018
 
Weighted-average remaining useful lives
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships, net
6.4 years
$
677.3

 
$
(225.3
)
 
$
452.0

 
$
712.2

 
$
(179.1
)
 
$
533.1

 
 
 
 
 
 
 
 
 
 
 
 
 
Internally-developed software
2.6 years
196.4

 
(136.7
)
 
59.7

 
189.6

 
(118.9
)
 
70.7

Development costs non-software
3.1 years
50.2

 
(44.8
)
 
5.4

 
52.5

 
(44.3
)
 
8.2

Other intangibles
2.0 years
77.2

 
(72.4
)
 
4.8

 
79.5

 
(66.9
)
 
12.6

Other intangible assets, net
 
323.8

 
(253.9
)
 
69.9

 
321.6

 
(230.1
)
 
91.5

Total
 
$
1,001.1

 
$
(479.2
)
 
$
521.9

 
$
1,033.8

 
$
(409.2
)
 
$
624.6



Amortization expense on capitalized software of $8.2 and $8.8 was included in service and software cost of sales for the three months ended September 30, 2019 and 2018, respectively. Amortization expense on capitalized software of $25.1 and $25.6 was included in service and software cost of sales for the nine months ended September 30, 2019 and 2018, respectively. The Company's total amortization expense, including deferred financing costs, was $35.9 and $38.2 for the three months ended September 30, 2019 and 2018, respectively. The Company's total amortization expense, including deferred financing costs, was $109.5 and $114.8 for the nine months ended September 30, 2019 and 2018, respectively.