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Segment Information
12 Months Ended
Dec. 31, 2012
Segment Reporting [Abstract]  
SEGMENT INFORMATION
SEGMENT INFORMATION

The Company manages its businesses on a geographic basis and reports the following two segments: DNA and DI. The Company’s chief operating decision maker regularly assesses information relating to these segments to make decisions, including the allocation of resources. Management evaluates the performance of the segments based on revenue and operating profit.

The DNA segment services and sells financial and retail systems in the United States and Canada. The DI segment services and sells financial and retail systems over the remainder of the globe as well as voting and lottery solutions in Brazil. Each segment buys the goods it sells from the Company’s manufacturing plants or through external suppliers. Each year, intercompany pricing is agreed upon which drives operating profit contribution.

The reconciliation between segment information and the consolidated financial statements is disclosed. Revenue summaries by geographic area and service and product solutions are also disclosed. Certain information not routinely used in the management of the DNA and DI segments, information not allocated back to the segments or information that is impractical to report is not shown. Items not allocated are as follows: investment income; interest expense; equity in the net income of investees accounted for by the equity method; miscellaneous, net; foreign exchange gains and losses; income tax expense or benefit; and discontinued operations.

The following table represents information regarding the Company’s segment information for the years ended December 31:

SEGMENT INFORMATION BY CHANNEL
 
2012
 
2011
 
2010
DNA
 
 
 
 
 
Customer revenues
$
1,590,532

 
$
1,405,018

 
$
1,320,581

Intersegment revenues
57,240

 
73,399

 
93,600

Operating profit
103,596

 
123,033

 
81,022

Capital expenditures
29,554

 
23,131

 
33,043

Depreciation and amortization
55,260

 
52,109

 
50,638

Property, plant and equipment, at cost
471,835

 
461,452

 
460,429

Total assets
992,977

 
1,018,907

 
1,016,138

 
 
 
 
 
 
DI
 
 
 
 
 
Customer revenues
1,401,161

 
1,430,830

 
1,503,212

Intersegment revenues
48,121

 
63,318

 
44,445

Operating profit (loss)
21,116

 
32,561

 
(82,824
)
Capital expenditures
20,188

 
31,622

 
18,255

Depreciation and amortization
23,384

 
27,746

 
28,615

Property, plant and equipment, at cost
190,075

 
180,804

 
185,806

Total assets
1,600,010

 
1,498,536

 
1,503,652

 
 
 
 
 
 
TOTAL
 
 
 
 
 
Customer revenues
2,991,693

 
2,835,848

 
2,823,793

Intersegment revenues
105,361

 
136,717

 
138,045

Operating profit (loss)
124,712

 
155,594

 
(1,802
)
Capital expenditures
49,742

 
54,753

 
51,298

Depreciation and amortization
78,644

 
79,855

 
79,253

Property, plant and equipment, at cost
661,910

 
642,256

 
646,235

Total assets
2,592,987

 
2,517,443

 
2,519,790





The following table represents information regarding the Company’s revenue by geographic region and by service and product solution for the years ended December 31:
 
2012
 
2011
 
2010
Revenue summary by geography
 
 
 
 
 
Diebold North America
$
1,590,532

 
$
1,405,018

 
$
1,320,581

Diebold International:
 
 
 
 
 
Latin America including Brazil
648,130

 
662,805

 
770,691

Asia Pacific
427,542

 
422,491

 
380,970

Europe, Middle East and Africa
325,489

 
345,534

 
351,551

Total Diebold International
1,401,161

 
1,430,830

 
1,503,212

Total customer revenues
$
2,991,693

 
$
2,835,848

 
$
2,823,793

 
 
 
 
 
 
Total customer revenues
 
 
 
 
 
domestic vs. international
 
 
 
 
 
Domestic
$
1,533,674

 
$
1,341,167

 
$
1,262,914

Percentage of total revenue
51.3
%
 
47.3
%
 
44.7
%
International
1,458,019

 
1,494,681

 
1,560,879

Percentage of total revenue
48.7
%
 
52.7
%
 
55.3
%
Total customer revenues
$
2,991,693

 
$
2,835,848

 
$
2,823,793

 
 
 
 
 
 
Revenue summary
 
 
 
 
 
by service and product solution
 
 
 
 
 
Financial self-service:
 
 
 
 
 
Services
$
1,199,325

 
$
1,140,872

 
$
1,086,569

Products
1,112,576

 
996,673

 
959,820

Total financial self-service
2,311,901

 
2,137,545

 
2,046,389

Security:
 
 
 
 
 
Services
427,007

 
411,474

 
406,831

Products
196,630

 
194,028

 
223,514

Total security
623,637

 
605,502

 
630,345

Total financial self-service &
     security
2,935,538

 
2,743,047

 
2,676,734

Election and lottery systems
56,155

 
92,801

 
147,059

Total customer revenues
$
2,991,693

 
$
2,835,848

 
$
2,823,793



The Company had no customers that accounted for more than 10 percent of total net sales in 2012, 2011 and 2010.