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Strategic Lines of Business
 6 Months Ended
Jun. 30, 2023
Segment Reporting [Abstract]  
Strategic Lines of Business STRATEGIC LINES OF BUSINESS
The Corporation has strategically aligned its operations into three major business segments: the Commercial Bank, the Retail Bank and Wealth Management. These business segments are differentiated based on the type of customer and the related products and services provided. In addition to the three major business segments, the Finance Division is also reported as a segment. Business segment results are produced by the Corporation’s internal management accounting system. This system measures financial results based on the internal business unit structure of the Corporation. The performance of the business segments is not comparable with the Corporation's consolidated results and is not necessarily comparable with similar information for any other financial institution. Additionally, because of the interrelationships of the various segments, the information presented is not indicative of how the segments would perform if they operated as independent entities. The management accounting system assigns balance sheet and income statement items to each business segment using certain methodologies, which are regularly reviewed and refined. From time to time, the Corporation may make reclassifications among the segments to more appropriately reflect management's current view of the segments, and methodologies may be modified as the management accounting system is enhanced and changes occur in the organizational structure and/or product lines. For comparability purposes, amounts in all periods are based on business unit structure and methodologies in effect at June 30, 2023.
The following discussion provides information about the activities of each business segment. A discussion of the financial results and the factors impacting performance can be found in "Business Segments" in the "Strategic Lines of Business" section of the financial review.
The Commercial Bank meets the needs of small and middle market businesses, multinational corporations and governmental entities by offering various products and services including commercial loans and lines of credit, deposits, cash management, capital market products, international trade finance, letters of credit, foreign exchange management services and loan syndication services.
The Retail Bank includes a full range of personal financial services, consisting of consumer lending, consumer deposit gathering and mortgage loan origination. This business segment offers a variety of consumer products including deposit accounts, installment loans, credit cards, student loans, home equity lines of credit and residential mortgage loans. In addition, this business segment offers a subset of commercial products and services to micro-businesses whose primary contact is through the branch network.
Wealth Management offers products and services consisting of fiduciary services, private banking, retirement services, investment management and advisory services, investment banking and brokerage services. This business segment also offers the sale of annuity products, as well as life, disability and long-term care insurance products.
The Finance segment includes the Corporation’s securities portfolio and asset and liability management activities. This segment is responsible for managing the Corporation’s funding, liquidity and capital needs, performing interest sensitivity analysis and executing various strategies to manage the Corporation’s exposure to liquidity, interest rate risk and foreign exchange risk.
The Other category includes the income and expense impact of equity and cash, tax benefits not assigned to specific business segments, charges of an unusual or infrequent nature that are not reflective of the normal operations of the business segments and miscellaneous other expenses of a corporate nature.
For further information on the methodologies which form the basis for these results refer to Note 22 to the consolidated financial statements in the Corporation's 2022 Annual Report.
Business segment financial results were as follows:
Commercial
Bank		Retail
Bank		Wealth ManagementFinanceOtherTotal
(dollar amounts in millions)
Three Months Ended June 30, 2023
Earnings summary:
Net interest income (expense)$496 $214 $51 $(165)$25 $621 
Provision for credit losses33 (4)2 — 2 33 
Noninterest income158 29 83 29 4 303 
Noninterest expenses248 171 89 2 25 535 
Provision (benefit) for income taxes90 18 10 (35)— 83 
Net income (loss)$283 $58 $33 $(103)$2 $273 
Net credit-related (recoveries) charge-offs$(3)$— $1 $— $— $(2)
Selected average balances:
Assets $51,548 $2,930 $5,625 $20,046 $10,206 $90,355 
Loans 47,813 2,214 5,341 — — 55,368 
Deposits31,030 24,002 3,943 4,980 377 64,332 
Statistical data:
Return on average assets (a)2.21 %0.94 %2.31 %n/mn/m1.21 %
Efficiency ratio (b)37.91 69.73 66.23 n/mn/m57.70 
Three Months Ended June 30, 2022
Earnings summary:
Net interest income (expense)$398 $147 $47 $(33)$2 $561 
Provision for credit losses8 (2)4 — — 10 
Noninterest income160 32 77 13 (14)268 
Noninterest expenses237 173 89 — (17)482 
Provision (benefit) for income taxes70 2 7 (7)4 76 
Net income (loss)$243 $6 $24 $(13)$1 $261 
Net credit-related charge-offs (recoveries)$2 $(1)$(1)$— $— $— 
Selected average balances:
Assets$47,596 $2,768 $4,963 $21,078 $12,405 $88,810 
Loans43,169 2,015 4,832 — 11 50,027 
Deposits43,738 27,145 5,966 520 220 77,589 
Statistical data:
Return on average assets (a)2.00 %0.09 %1.53 %n/mn/m1.18 %
Efficiency ratio (b)42.35 96.12 71.69 n/mn/m58.03 
(a)Return on average assets is calculated based on the greater of average assets or average liabilities and attributed equity.
(b)Noninterest expenses as a percentage of the sum of net interest income and noninterest income excluding net gains (losses) from securities, a derivative contract tied to the conversion rate of Visa Class B shares and changes in the value of shares obtained through monetization of warrants.
n/m – not meaningful
(dollar amounts in millions)Commercial
Bank		Retail
Bank		Wealth ManagementFinanceOtherTotal
Six Months Ended June 30, 2023
Earnings summary:
Net interest income (expense)$1,027 $436 $109 $(288)$45 $1,329 
Provision for credit losses59 2 — — 2 63 
Noninterest income311 57 156 52 9 585 
Noninterest expenses499 336 195 3 53 1,086 
Provision (benefit) for income taxes177 37 16 (60)(2)168 
Net income (loss)$603 $118 $54 $(179)$1 $597 
Net credit-related (recoveries) charge-offs $(5)$— $1 $— $— $(4)
Selected average balances:
Assets$50,859 $2,923 $5,486 $20,067 $8,426 $87,761 
Loans46,943 2,209 5,271 — — 54,423 
Deposits33,883 24,576 4,327 2,916 370 66,072 
Statistical data:
Return on average assets (a)2.39 %0.95 %1.98 %n/mn/m1.37 %
Efficiency ratio (b)37.31 67.55 73.63 n/mn/m56.58 
Six Months Ended June 30, 2022
Earnings summary:
Net interest income (expense)$754 $277 $83 $(97)$— $1,017 
Provision for credit losses(15)5 6 — 3 (1)
Noninterest income292 60 149 31 (20)512 
Noninterest expenses471 337 172 — (25)955 
Provision (benefit) for income taxes135 (2)13 (19)(2)125 
Net income (loss)$455 $(3)$41 $(47)$4 $450 
Net credit-related charge-offs (recoveries) $11 $(1)$(2)$— $— $8 
Selected average balances:
Assets$46,316 $2,788 $4,910 $20,165 $15,795 $89,974 
Loans42,361 2,014 4,773 — 7 49,155 
Deposits44,883 27,004 5,636 599 220 78,342 
Statistical data:
Return on average assets (a)1.85 %(0.03 %)1.38 %n/mn/m1.01 %
Efficiency ratio (b)44.65 99.83 74.04 n/mn/m62.11 
(a)Return on average assets is calculated based on the greater of average assets or average liabilities and attributed equity.
(b)Noninterest expenses as a percentage of the sum of net interest income and noninterest income excluding net gains (losses) from securities, a derivative contract tied to the conversion rate of Visa Class B shares and changes in the value of shares obtained through monetization of warrants.
n/m – not meaningful