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Restructuring Charges (Tables)
9 Months Ended
Sep. 30, 2018
Restructuring and Related Activities [Abstract]  
Restructuring and Related Costs
The following table presents changes in restructuring reserves, cumulative charges incurred to date and total expected restructuring charges:
(in millions)
Employee Costs
 
Facilities Costs
 
Technology Costs
 
Other Costs
 
Total
 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2018
 
 
 
 
 
 
 
 
 
Balance at beginning of period
$
4

 
$

 
$
11

 
$

 
$
15

Restructuring charges
2

 
1

 
8

 
1

 
12

Payments
(3
)
 
(1
)
 
(12
)
 
(1
)
 
(17
)
Balance at end of period
$
3

 
$

 
$
7

 
$

 
$
10

 
 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2017
 
 
 
 
 
 
 
 
 
Balance at beginning of period
$
6

 
$

 
$
3

 
$
2

 
$
11

Restructuring charges
1

 

 
5

 
1

 
7

Payments
(1
)
 

 
(4
)
 
(1
)
 
(6
)
Balance at end of period
$
6

 
$

 
$
4

 
$
2

 
$
12

 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2018
 
 
 
 
 
 
 
 
 
Balance at beginning of period
$
8

 
$

 
$
6

 
$
1

 
$
15

Restructuring charges
7

 
3

 
28

 
1

 
39

Payments
(12
)
 
(3
)
 
(27
)
 
(2
)
 
(44
)
Balance at end of period
$
3

 
$

 
$
7

 
$

 
$
10

 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2017
 
 
 
 
 
 
 
 
 
Balance at beginning of period
$
10

 
$
4

 
$

 
$
4

 
$
18

Restructuring charges
5

 
5

 
17

 
5

 
32

Payments
(9
)
 
(9
)
 
(8
)
 
(7
)
 
(33
)
Adjustments for non-cash charges (a)

 

 
(5
)
 

 
(5
)
Balance at end of period
$
6

 
$

 
$
4

 
$
2

 
$
12

 
 
 
 
 
 
 
 
 
 
Total restructuring charges incurred to date
$
69

 
$
20

 
$
54

 
$
34

 
$
177

Total expected restructuring charges (b)
70

 
20

 
60 - 65

 
35

 
185 - 190

(a)
Adjustments for non-cash charges primarily relate to impairments of previously capitalized software costs in Technology Costs.
(b)
Restructuring activities are expected to be substantially completed by 12/31/2018.