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Restructuring Charges Restructuring Charges (Tables)
 12 Months Ended
Dec. 31, 2017
Restructuring and Related Activities [Abstract]  
Restructuring and Related Costs
The following table presents changes in restructuring reserves, cumulative charges incurred to date and total expected restructuring charges:
(in millions)
Employee Costs
 
Facilities Costs
 
Technology Costs
 
Other Costs
 
Total
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2017
 
 
 
 
 
 
 
 
 
Balance at beginning of period
$
10

 
$
4

 
$
—

 
$
4

 
$
18

Restructuring charges
10

 
2

 
26

 
7

 
45

Payments
(12
)
 
(6
)
 
(15
)
 
(10
)
 
(43
)
Adjustments for non-cash charges (a)
—

 
—

 
(5
)
 
—

 
(5
)
Balance at end of period
$
8

 
$
—

 
$
6

 
$
1

 
$
15

 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2016
 
 
 
 
 
 
 
 
 
Balance at beginning of period
$
—

 
$
—

 
$
—

 
$
—

 
$
—

Restructuring charges
52

 
15

 
—

 
26

 
93

Payments
(44
)
 
(6
)
 
—

 
(22
)
 
(72
)
Adjustments for non-cash charges (a)
2

 
(5
)
 
—

 
—

 
(3
)
Balance at end of period
$
10

 
$
4

 
$
—

 
$
4

 
$
18

 
 
 
 
 
 
 
 
 
 
Total restructuring charges incurred to date
$
62

 
$
17

 
$
26

 
$
33

 
$
138

Total expected restructuring charges (b)
70

 
20 - 25

 
60 - 65

 
35

 
185 - 195

(a)
Adjustments for non-cash charges primarily include the benefit from forfeitures of nonvested stock compensation in Employee Costs, accelerated depreciation expense in Facilities Costs and impairments of previously capitalized software costs in Technology Costs.
(b)
Restructuring activities are expected to be substantially completed by 12/31/2018.