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Business Segment Information (Business Segment Financial Results) (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended
Sep. 30, 2017
Sep. 30, 2016
Sep. 30, 2017
Sep. 30, 2016
Net interest income (expense) $ 546 $ 450 $ 1,516 $ 1,342
Provision for credit losses 24 16 57 213
Noninterest income 275 272 822 784
Noninterest expenses 463 493 1,377 1,469
Provision (benefit) for income taxes (108) (64) (273) (131)
Net income (loss) 226 149 631 313
Net credit-related charge-offs (recoveries) 25 16 76 121
Assets, average 71,251 72,909 71,470 70,942
Loans, average 48,663 49,206 48,431 49,023
Deposits, average $ 56,493 $ 58,065 $ 57,128 $ 57,102
Return on average assets [1],[2] 1.25% 0.82% 1.18% 0.59%
Efficiency ratio [3],[4] 56.24% 68.15% 58.74% 68.88%
Business Bank        
Net interest income (expense) $ 356 $ 356 $ 1,025 $ 1,064
Provision for credit losses 16 2 39 200
Noninterest income 148 145 445 426
Noninterest expenses 199 215 592 643
Provision (benefit) for income taxes (99) (95) (291) (214)
Net income (loss) 190 189 548 433
Net credit-related charge-offs (recoveries) 28 14 67 113
Assets, average 38,917 39,618 38,632 39,589
Loans, average 37,559 38,243 37,301 38,126
Deposits, average $ 28,115 $ 30,019 $ 28,831 $ 29,195
Return on average assets [1] 1.94% 1.90% 1.89% 1.46%
Efficiency ratio [3] 39.32% 42.77% 40.26% 43.11%
Retail Bank        
Net interest income (expense) $ 165 $ 156 $ 487 $ 462
Provision for credit losses (1) 10 16 13
Noninterest income 49 50 144 141
Noninterest expenses 184 195 543 579
Provision (benefit) for income taxes (10) 0 (25) (3)
Net income (loss) 21 1 47 8
Net credit-related charge-offs (recoveries) (1) 3 13 6
Assets, average 6,455 6,544 6,489 6,548
Loans, average 5,834 5,871 5,864 5,872
Deposits, average $ 23,918 $ 23,654 $ 23,883 $ 23,438
Return on average assets [1] 0.33% 0.00% 0.26% 0.05%
Efficiency ratio [3] 85.51% 95.08% 85.43% 95.30%
Wealth Management        
Net interest income (expense) $ 45 $ 41 $ 127 $ 125
Provision for credit losses 10 (1) 6 (3)
Noninterest income 63 61 191 182
Noninterest expenses 70 75 211 229
Provision (benefit) for income taxes (10) (10) (37) (29)
Net income (loss) 18 18 64 52
Net credit-related charge-offs (recoveries) (2) (1) (4) 2
Assets, average 5,416 5,283 5,418 5,220
Loans, average 5,270 5,092 5,266 5,025
Deposits, average $ 4,054 $ 4,030 $ 4,046 $ 4,137
Return on average assets [1] 1.28% 1.35% 1.58% 1.33%
Efficiency ratio [3] 65.23% 73.64% 66.28% 74.64%
Finance        
Net interest income (expense) $ (30) $ (109) $ (150) $ (326)
Provision for credit losses 0 0 0 0
Noninterest income 13 13 34 33
Noninterest expenses (1) (1) (3) (2)
Provision (benefit) for income taxes 10 37 51 112
Net income (loss) (6) (58) (62) (179)
Net credit-related charge-offs (recoveries) 0 0 0 0
Assets, average 13,996 14,144 13,959 13,955
Loans, average 0 0 0 0
Deposits, average 270 98 190 81
Other        
Net interest income (expense) 10 6 27 17
Provision for credit losses (1) 5 (4) 3
Noninterest income 2 3 8 2
Noninterest expenses 11 9 34 20
Provision (benefit) for income taxes 1 [5] 4 29 [6] 3
Net income (loss) 3 (1) 34 (1)
Net credit-related charge-offs (recoveries) 0 0 0 0
Assets, average 6,467 7,320 6,972 5,630
Loans, average 0 0 0 0
Deposits, average 136 $ 264 178 $ 251
Accounting Standards Update 2016-09        
Provision (benefit) for income taxes $ (2)   $ (31)  
[1] Return on average assets is calculated based on the greater of average assets or average liabilities and attributed equity.
[2] Return on average assets is calculated based on the greater of average assets or average liabilities and attributed equity.
[3] Noninterest expenses as a percentage of the sum of net interest income (fully taxable equivalent basis) and noninterest income excluding net securities gains (losses).
[4] Noninterest expenses as a percentage of the sum of net interest income (fully taxable equivalent basis) and noninterest income excluding net securities gains (losses).
[5] Includes tax benefit of $2 million from employee stock transactions.
[6] Includes tax benefit of $31 million from employee stock transactions.