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Supplemental balance sheet and cash flow information (trade accounts receivable, allowances for uncollectible accounts) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Accounts receivable, allowances for uncollectible accounts [Roll Forward]    
Balance, beginning of year $ 6,428 $ 4,985
Bad debt (benefit) expense (649) 1,059
Write-offs (900) (2,098)
Balance, end of period $ 4,879 $ 3,946