Restructuring and integration expense (Tables)

6 Months Ended

Jun. 30, 2020

Restructuring and Related Activities [Abstract]

Restructuring and integration expense

Restructuring and integration expense is reflected on the consolidated statements of comprehensive income (loss) as follows:

	Quarter Ended June 30,				Six Months Ended June 30,
(in thousands)	2020		2019		2020		2019
Total cost of revenue	$	28	$	155	$	857	$	946
Operating expenses	20,354		17,342		38,008		22,834
Restructuring and integration expense	$	20,382	$	17,497	$	38,865	$	23,780

Restructuring and integration expense for each period was comprised of the following:

	Quarter Ended June 30,				Six Months Ended June 30,
(in thousands)	2020		2019		2020		2019
External consulting fees	$	11,337	$	10,101	$	22,238	$	12,247
Employee severance benefits	5,035		2,697		10,118		4,761
Internal labor	1,128		3,789		2,981		5,850
Other	2,882		910		3,528		922
Restructuring and integration expense	$	20,382	$	17,497	$	38,865	$	23,780

Changes in restructuring and integration accruals

Changes in our restructuring and integration accruals were as follows:

(in thousands)	Employee severance benefits
Balance, December 31, 2019	$	3,459
Charges	10,630
Reversals	(512		)
Payments	(7,625		)
Balance, June 30, 2020	$	5,952