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New accounting pronouncements (other standards) (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Jan. 01, 2019
Jan. 01, 2018
Payments for acquisitions, net of cash acquired [1]                   $ (214,258) $ (139,223) $ (239,664)    
Purchases of customer funds marketable securities                   (7,807) (7,737) (7,869)    
Proceeds from customer funds and corporate marketable securities                   7,807 11,237 9,504    
Net cash used by investing activities                   (275,414) (180,891) (279,511)    
Net change in customer funds obligations                   20,279 (6,007) 1,723    
Net cash (used) provided by financing activities,                   (39,825) (182,956) 5,998    
Effect of exchange rate change on cash, cash equivalents, restricted cash and restricted cash equivalents                   (7,636) 5,370 2,363    
Net change in cash, cash equivalents, restricted cash and restricted cash equivalents                   16,440 (20,046) 48,162    
Cash, cash equivalents, restricted cash and restricted cash equivalents, beginning of year $ 145,259 $ 126,114 $ 145,303 $ 146,479 $ 128,819 $ 115,172 $ 105,479 $ 160,000 $ 148,865 128,819 148,865 100,703    
Cash, cash equivalents, restricted cash and restricted cash equivalents, end of year (Note 3)   145,259 126,114 145,303 146,479 128,819 115,172 105,479 160,000 145,259 128,819 148,865    
Total cost of revenue                   (791,748) (742,707) (667,813)    
Gross profit   309,522 295,556 298,043 303,156 303,935 304,598 305,864 308,452 1,206,277 1,222,849 1,181,249    
Selling, general and administrative expense                   (854,000) (830,231) (807,238)    
Operating income                   231,221 329,176 366,887    
Other income                   8,522 5,010 3,659    
Net income   57,170 (31,083) 60,207 63,336 84,709 28,801 59,579 57,066 149,630 230,155 229,382    
Impact of Tax Cuts and Jobs Act   $ (582) $ (1,249) $ 441 (310) (20,500) $ 0 $ 0 0 (1,700) (20,500)      
Retained earnings [Member]                            
Net income                   149,630 230,155 229,382    
Product [Member]                            
Total cost of revenue                   (547,640) (529,638) (534,906)    
Service [Member]                            
Total cost of revenue                   (244,108) (213,069) (132,907)    
As previously reported [Member]                            
Payments for acquisitions, net of cash acquired                       (270,939)    
Purchases of customer funds marketable securities                     0 0    
Proceeds from customer funds and corporate marketable securities                     3,500 1,635    
Net cash used by investing activities                     (180,891) (310,786)    
Net change in customer funds obligations                     0 0    
Net cash (used) provided by financing activities,                     (176,949) 4,275    
Effect of exchange rate change on cash, cash equivalents, restricted cash and restricted cash equivalents                     2,075 1,346    
Net change in cash, cash equivalents, restricted cash and restricted cash equivalents                     (17,334) 14,147    
Cash, cash equivalents, restricted cash and restricted cash equivalents, beginning of year         59,240       76,574 59,240 76,574 62,427    
Cash, cash equivalents, restricted cash and restricted cash equivalents, end of year (Note 3)           59,240         59,240 76,574    
Total cost of revenue                     (742,090) (667,241)    
Gross profit                     1,223,466 1,181,821    
Selling, general and administrative expense                     (828,832) (805,970)    
Operating income                     331,192 368,727    
Other income                     2,994 1,819    
Net income                     230,155 229,382    
As previously reported [Member] | Product [Member]                            
Total cost of revenue                     (529,088) (534,390)    
As previously reported [Member] | Service [Member]                            
Total cost of revenue                     (213,002) (132,851)    
Accounting Standards Update No. 2016-01 [Member]                            
Effect of adoption                   0        
Accounting Standards Update No. 2016-16 [Member] | Retained earnings [Member]                            
Cumulative effect of adoption                           $ 0
Accounting Standards Update No. 2016-18 [Member] | Effect of adoption [Member]                            
Payments for acquisitions, net of cash acquired                       31,275    
Purchases of customer funds marketable securities                     (7,737) (7,869)    
Proceeds from customer funds and corporate marketable securities                     7,737 7,869    
Net cash used by investing activities                     0 31,275    
Net change in customer funds obligations                     (6,007) 1,723    
Net cash (used) provided by financing activities,                     (6,007) 1,723    
Effect of exchange rate change on cash, cash equivalents, restricted cash and restricted cash equivalents                     3,295 1,017    
Net change in cash, cash equivalents, restricted cash and restricted cash equivalents                     (2,712) 34,015    
Cash, cash equivalents, restricted cash and restricted cash equivalents, beginning of year         $ 69,579       $ 72,291 69,579 72,291 38,276    
Cash, cash equivalents, restricted cash and restricted cash equivalents, end of year (Note 3)           69,579         69,579 72,291    
Accounting Standards Update No. 2017-07 [Member] | Effect of adoption [Member]                            
Total cost of revenue                     (617) (572)    
Gross profit                     (617) (572)    
Selling, general and administrative expense                     (1,399) (1,268)    
Operating income                     (2,016) (1,840)    
Other income                     2,016 1,840    
Net income                     0 0    
Accounting Standards Update No. 2017-07 [Member] | Effect of adoption [Member] | Product [Member]                            
Total cost of revenue                     (550) (516)    
Accounting Standards Update No. 2017-07 [Member] | Effect of adoption [Member] | Service [Member]                            
Total cost of revenue                     (67) $ (56)    
Accounting Standards Update No. 2018-02 [Member]                            
Cumulative effect of adoption           0         0      
Accounting Standards Update No. 2018-02 [Member] | Accumulated other comprehensive loss [Member]                            
Cumulative effect of adoption           (6,867)         (6,867)     (6,867)
Accounting Standards Update No. 2018-02 [Member] | Retained earnings [Member]                            
Cumulative effect of adoption           $ 6,867         $ 6,867     $ 6,867
Accounting Standards Update No. 2018-05 [Member]                            
Impact of Tax Cuts and Jobs Act                   $ (1,700)        
Accounting Standards Update No. 2016-02 [Member] | Forecast [Member]                            
Lease, practical expedient, short-term leases true                          
Accounting Standards Update No. 2016-02 [Member] | Forecast [Member] | Minimum [Member]                            
Cumulative effect of adoption                         $ 45,000  
[1] ) Cash and cash equivalents acquired were $1,645 during 2018, $27,299 during 2017 and $146 during 2016.