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Acquisitions (Details)
$ in Thousands
12 Months Ended
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Dec. 31, 2015
USD ($)
business
Acquisitions [Line Items]      
Transaction costs $ 2,342 $ 4,944 $ 2,210
Identifiable intangible assets 111,456 202,195 139,212
Goodwill 59,998 129,326  
Holdback payments for prior year acquisitions 10,153 [1] 1,534 [2] 4,287 [3]
Payments for acquisitions, net of cash acquired [4] 139,223 [1] 270,939 [2] 212,990 [3]
Goodwill, purchase accounting adjustment (2,130) 172  
Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets 60,034 118,415 101,867
Trade names [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets 10,000 3,800 1,400
Software to be sold [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets 2,200 6,200 0
Technology-based intangible [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets 800 28,000 0
Internal-use software [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets 38,422 45,780 35,945
Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill 26,788 12,923  
Goodwill, purchase accounting adjustment 30    
Financial Services [Member]      
Acquisitions [Line Items]      
Goodwill 33,210 116,403  
Goodwill, purchase accounting adjustment (2,160)    
Panthur Pty Ltd [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill 1,198    
Digital Pacific Group Pty Limited [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill 22,910    
j2 Global Australia Pty Ltd [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill 2,680    
RDM Corporation [Member] | Financial Services [Member]      
Acquisitions [Line Items]      
Goodwill $ 33,210    
180 Fusion LLC [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill   800  
Inkhead, Inc. [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill   4,421  
BNBS, Inc. [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill   850  
Payce, Inc. [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill   6,882  
Liabilities assumed, liability for cash held for customers   12,532  
Payce, Inc. [Member] | Small Business Services [Member] | Funds held for customers [Member]      
Acquisitions [Line Items]      
Cash acquired, funds held for customers   12,532  
Data Support Systems, Inc. [Member] | Financial Services [Member]      
Acquisitions [Line Items]      
Goodwill   4,025  
First Manhattan Consulting Group, LLC [Member] | Financial Services [Member]      
Acquisitions [Line Items]      
Net tangible assets acquired and liabilities assumed [5]   4,334  
Identifiable intangible assets [6]   87,000  
Goodwill   110,219  
Total aggregate purchase price   201,553  
Liabilities for holdback payments and contingent consideration   (16,000)  
Payments for acquisitions, net of cash acquired   185,553  
First Manhattan Consulting Group, LLC [Member] | Financial Services [Member] | Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets   $ 53,000  
Useful life of acquired intangibles   7 years  
First Manhattan Consulting Group, LLC [Member] | Financial Services [Member] | Trade names [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets   $ 3,000  
Useful life of acquired intangibles   4 years  
First Manhattan Consulting Group, LLC [Member] | Financial Services [Member] | Technology-based intangible [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets   $ 31,000  
Useful life of acquired intangibles   5 years  
Verify Valid [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill     5,650
Tech Assets [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Goodwill     2,628
Datamyx LLC [Member] | Financial Services [Member]      
Acquisitions [Line Items]      
Net tangible assets acquired and liabilities assumed [7]     4,392
Identifiable intangible assets [8]     64,000
Goodwill     91,637
Payments for acquisitions, net of cash acquired     160,029
Goodwill, purchase accounting adjustment   $ 172  
Datamyx LLC [Member] | Financial Services [Member] | Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets     $ 61,000
Useful life of acquired intangibles     8 years
Datamyx LLC [Member] | Financial Services [Member] | Trade names [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets     $ 1,000
Useful life of acquired intangibles     2 years
Datamyx LLC [Member] | Financial Services [Member] | Internal-use software [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets     $ 2,000
Useful life of acquired intangibles     5 years
Small business distributors [Member]      
Acquisitions [Line Items]      
Number of businesses acquired | business     8
Small business distributors [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Number of businesses acquired | business     6
Goodwill     $ 9,285
Small business distributors [Member] | Financial Services [Member]      
Acquisitions [Line Items]      
Number of businesses acquired | business     2
Small business distributors not previously part of our distributor network [Member] | Small Business Services [Member]      
Acquisitions [Line Items]      
Number of businesses acquired 1   2
2017 acquisitions [Member]      
Acquisitions [Line Items]      
Net tangible assets acquired and liabilities assumed [1] $ 1,448    
Identifiable intangible assets [1] 73,479    
Goodwill [1] 59,998    
Total aggregate purchase price [1] 134,925    
Liabilities for holdback payments and contingent consideration [1],[9] (5,855)    
Non-cash consideration [1],[10] 0    
Payments for acquisitions, net of cash acquired [1] 129,070    
Cash acquired, funds held for customers 27,299    
2017 acquisitions [Member] | Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [1] 60,034    
2017 acquisitions [Member] | Trade names [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [1] 10,000    
2017 acquisitions [Member] | Software to be sold [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [1] 2,200    
2017 acquisitions [Member] | Technology-based intangible [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [1] 800    
2017 acquisitions [Member] | Internal-use software [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [1] 445    
2016 acquisitions [Member]      
Acquisitions [Line Items]      
Net tangible assets acquired and liabilities assumed [2]   3,728  
Identifiable intangible assets [2]   167,941  
Goodwill [2]   127,197  
Total aggregate purchase price [2]   298,866  
Liabilities for holdback payments and contingent consideration [2],[9]   (27,441)  
Non-cash consideration [2],[10]   (2,020)  
Payments for acquisitions, net of cash acquired [2]   269,405  
Cash acquired, funds held for customers   146  
Goodwill, purchase accounting adjustment (2,130)    
2016 acquisitions [Member] | Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [2]   116,491  
Intangibles, purchase accounting adjustments (1,924)    
2016 acquisitions [Member] | Trade names [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [2]   3,800  
2016 acquisitions [Member] | Software to be sold [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [2]   6,200  
2016 acquisitions [Member] | Technology-based intangible [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [2]   31,000  
Intangibles, purchase accounting adjustments $ 3,000    
2016 acquisitions [Member] | Internal-use software [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [2]   10,450  
2015 acquisitions [Member]      
Acquisitions [Line Items]      
Net tangible assets acquired and liabilities assumed [3]     $ 4,124
Identifiable intangible assets [3]     108,248
Goodwill [3]     109,200
Total aggregate purchase price [3]     221,572
Liabilities for holdback payments and contingent consideration [3],[9]     (7,450)
Non-cash consideration [3],[10]     (5,419)
Payments for acquisitions, net of cash acquired [3]     208,703
Cash acquired, funds held for customers     2,069
2015 acquisitions [Member] | Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [3]     101,946
2015 acquisitions [Member] | Trade names [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [3]     1,400
2015 acquisitions [Member] | Software to be sold [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [3]     0
2015 acquisitions [Member] | Technology-based intangible [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [3]     0
2015 acquisitions [Member] | Internal-use software [Member]      
Acquisitions [Line Items]      
Identifiable intangible assets [3]     $ 4,902
FISC Solutions [Member] | Financial Services [Member]      
Acquisitions [Line Items]      
Measurement period adjustment, funds held for customers   18,743  
Measurement period adjustment, liability for funds held for customers   18,743  
FISC Solutions [Member] | Financial Services [Member] | Customer lists/relationships [Member]      
Acquisitions [Line Items]      
Intangibles, purchase accounting adjustments   $ 79  
[1] Net tangible assets acquired and liabilities assumed for 2017 consisted primarily of accounts receivable, marketable securities, inventory and accrued liabilities of RDM and Digital Pacific.
[2] Net tangible assets acquired and liabilities assumed for 2016 included funds held for customers of $12,532 and the corresponding liability for the same amount related to the acquisition of Payce, Inc., as well as accounts receivable, costs and earnings in excess of billings and accounts payable of FMCG. Amounts include measurement-period adjustments recorded in 2017 for the finalization of purchase accounting for several of the 2016 acquisitions. These adjustments decreased goodwill $2,130, with the offset to various assets and liabilities, including other current assets, accounts payable and intangibles, including an increase of $3,000 in acquired technology-based intangibles and a decrease of $1,924 in customer list intangibles.
[3] Includes measurement-period adjustments recorded in 2016 for the finalization of purchase accounting for the Datamyx and FISC Solutions acquisitions. These adjustments increased Datamyx goodwill $172 from the preliminary amount recorded as of December 31, 2015, with the offset to to various assets and liabilities, primarily property, plant and equipment and other current assets. Acquisition measurement-period adjustments recorded in 2016 for the acquisition of FISC Solutions consisted of recording an asset for funds held for customers of $18,743 and the corresponding liability for the same amount, as well as an increase of $79 in the value of the acquired customer list.
[4] Cash and cash equivalents acquired were $27,299 during 2017, $146 during 2016 and $2,069 during 2015.
[5] Net tangible assets acquired consisted primarily of accounts receivable, costs and earnings in excess of billings and accounts payable outstanding as of the date of acquisition.
[6] The useful lives of the acquired intangible assets were as follows: customer list/relationships – 7 years; technology-based intangible – 5 years; and trade name – 4 years.
[7] Net tangible assets acquired consisted primarily of accounts receivable outstanding as of the date of acquisition.
[8] The useful lives of the acquired intangible assets were as follows: customer list/relationships – 8 years; internal-use software – 5 years; and trade name – 2 years.
[9] Consists of holdback payments due at future dates and liabilities for contingent consideration. Further information regarding liabilities for contingent consideration can be found in Note 7.
[10] Consists of pre-acquisition amounts owed to us by certain of the acquired businesses.