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Significant accounting policies (contract acquisition costs) (Details)
12 Months Ended
Dec. 31, 2013
Minimum
 
Contract acquisition costs [Line Items]  
Amortization period 1 year
Maximum
 
Contract acquisition costs [Line Items]  
Amortization period 10 years
Weighted-average
 
Contract acquisition costs [Line Items]  
Amortization period 6 years