UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
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FORM
CURRENT REPORT
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Item 7.01 | Regulation FD Disclosure. |
As previously announced, Delta Air Lines, Inc. will host its Capital Markets Day in New York and via live webcast today. Materials to be used in conjunction with the conference are furnished as Exhibit 99.1 to this Form 8-K.
In accordance with general instruction B.2 of Form 8-K, the information in this report (including the exhibit) that is being furnished pursuant to Item 7.01 of Form 8-K shall not be deemed to be “filed” for the purposes of Section 18 of the Securities Exchange Act, as amended, or otherwise subject to liabilities of that section, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, except as expressly set forth in such filing. This report will not be deemed an admission as to the materiality of any information in the report that is required to be disclosed solely by Regulation FD.
Statements made in this Form 8-K or any exhibit that are not historical facts, including statements regarding our estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments or strategies for the future, should be considered “forward-looking statements” under the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Such statements are not guarantees or promised outcomes and should not be construed as such. All forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from the estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments and strategies reflected in or suggested by the forward-looking statements. These risks and uncertainties include, but are not limited to, the material adverse effect that the COVID-19 pandemic is having on our business; the impact of incurring significant debt in response to the pandemic; failure to comply with the financial and other covenants in our financing agreements; the possible effects of accidents involving our aircraft or aircraft of our airline partners; breaches or lapses in the security of technology systems on which we rely; disruptions in our information technology infrastructure; our dependence on technology in our operations; our commercial relationships with airlines in other parts of the world and the investments we have in certain of those airlines; the effects of a significant disruption in the operations or performance of third parties on which we rely; failure to realize the full value of intangible or long-lived assets; labor issues; the effects of weather, natural disasters and seasonality on our business; the cost of aircraft fuel; the availability of aircraft fuel; failure or inability of insurance to cover a significant liability at Monroe’s Trainer refinery; failure to comply with existing and future environmental regulations to which Monroe’s refinery operations are subject, including costs related to compliance with renewable fuel standard regulations; our ability to retain senior management and other key employees, and to maintain our company culture; significant damage to our reputation and brand, including from exposure to significant adverse publicity; the effects of terrorist attacks, geopolitical conflict or security events; competitive conditions in the airline industry; extended interruptions or disruptions in service at major airports at which we operate or significant problems associated with types of aircraft or engines we operate; the effects of extensive government regulation we are subject to; the impact of environmental regulation, including increased regulation to reduce emissions and other risks associated with climate change, on our business; and unfavorable economic or political conditions in the markets in which we operate or volatility in currency exchange rates.
Additional information concerning risks and uncertainties that could cause differences between actual results and forward-looking statements is contained in our Securities and Exchange Commission filings, including our Annual Report on Form 10-K for the fiscal year ended December 31, 2020 and our Quarterly Report for the quarterly period ended September 30, 2021. Caution should be taken not to place undue reliance on our forward-looking statements, which represent our views only as of the date of this Form 8-K, and which we undertake no obligation to update except to the extent required by law.
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Item 9.01 | Financial Statements and Exhibits. |
d) Exhibits.
Exhibit 99.1 | Capital Markets Day Presentation | |
Exhibit 104 | The cover page from this Current Report on Form 8-K, formatted in Inline XBRL |
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
DELTA AIR LINES, INC.
| |
By: /s/ Daniel C. Janki | |
Date: December 16, 2021 |
Daniel C. Janki Executive Vice President & Chief Financial Officer |
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Exhibit 99.1
Capital Markets Day De c em b er 16, 2021
Julie Stewart Vice President, Investor Relations
Agenda Ed B a stian Chief Execu t ive Officer Accelerating Our Climb Glen Hauenstein President Delta – The Premium Airline Brand Alain Bellemare President - International Building A Global Future Dan Janki Chief Financial Of f icer Creating Long - Term Value Fireside Chat: Ed Basti an a n d Stephen Squeri The Power Of The DAL/AXP Partnership
Safe Harbor 3 Statements made in this presentation that are not historical facts, including statements regarding our estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments or strategies for the future, should be considered “forward - looking statements” under the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. Such statements are not guarantees or promised outcomes and should not be construed as such. All forward - looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from the estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments and strategies reflected in or suggested by the forward - looking statements. These risks and uncertainties include, but are not limited to, the material adverse effect that the COVID - 19 pandemic is having on our business; the impact of incurring significant debt in response to the pandemic; failure to comply with the financial and other covenants in our financing agreements; the possible effects of accidents involving our aircraft or aircraft of our airline partners; breaches or lapses in the security of technology systems on which we rely; disruptions in our information technology infrastructure; our dependence on technology in our operations; our commercial relationships with airlines in other parts of the world and the investments we have in certain of those airlines; the effects of a significant disruption in the operations or performance of third parties on which we rely; failure to realize the full value of intangible or long - lived assets; labor issues; the effects of weather, natural disasters and seasonality on our business; the cost of aircraft fuel; the availability of aircraft fuel; failure or inability of insurance to cover a significant liability at Monroe’s Trainer refinery; failure to comply with existing and future environmental regulations to which Monroe’s refinery operations are subject, including costs related to compliance with renewable fuel standard regulations; our ability to retain senior management and other key employees, and to maintain our company culture; significant damage to our reputation and brand, including from exposure to significant adverse publicity; the effects of terrorist attacks, geopolitical conflict or security events; competitive conditions in the airline industry; extended interruptions or disruptions in service at major airports at which we operate or significant problems associated with types of aircraft or engines we operate; the effects of extensive government regulation we are subject to; the impact of environmental regulation, including increased regulation to reduce emissions and other risks associated with climate change, on our business; and unfavorable economic or political conditions in the markets in which we operate or volatility in currency exchange rates. Additional information concerning risks and uncertainties that could cause differences between actual results and forward - looking statements is contained in our Securities and Exchange Commission filings, including our Annual Report on Form 10 - K for the fiscal year ended December 31, 2020 and our Quarterly Report for the quarterly period ended September 30, 2021. Caution should be taken not to place undue reliance on our forward - looking statements, which represent our views only as of the date of this presentation, and which we undertake no obligation to update except to the extent required by law.
4 4 Accelerating Our Cli m b Ed Bastian Ch i ef Execut i ve Off i cer
Industry L e a d e r s h i p Brand P r e f e r e n c e E a r n i n g s Power Financial Foundation C o m p e t i t iv e Advantages Five Key Takeaways Delta’s actions during the pandemic further strengthened its competitive advantages and enhanced its position as a trusted consumer brand 1 Delta is leading the industry operationally and financially by demonstrating agility, operational excellence and discipline Delta continues to elevate the customer experience through its best - in - class service and by investing across the travel ribbon, enhancing brand preference and loyalty Delta expects to deliver meaningful profitability in 2022 on its path to improved earnings power beyond pre - pandemic levels by 2024 Delta’s top financial priority is restoring its financial foundation, with a focus on efficiency and cash generation to achieve investment grade metrics by 2024 2 3 4 5 5
Our Competitive Advantages And Brand Have Strengthened Financial Foundation Global N e t w o r k People and Culture O p e r a t i o n a l Reliability C us t o m e r Loyalty Unparalleled Competitive Advantages Support Our Trusted Consumer Brand 6
People And Culture – Powering The Delta Difference x Dedicated and experienced team, including 9,000 new employees, that continue to deliver the best performance in the industry x Avoided pandemic furloughs with high percentage of workforce participating in voluntary programs x Highly en gaged employees that conti n ue to p ut t he c us tome r first and power the Delta Difference x Hiring of industry’s first Chief Health Officer x Committed to closing diversity gaps and promoting diversity initiatives Protecting Our People And Our Culture 7
8 Operational Reliability – Excellence That Sets Delta Apart 5,325 22,517 23,922 33,901 Cancellations By Airline 1 November 2021 YTD 99 . 6 % 97 . 7 % 97 . 9 % 98 . 0 % C o m p l e t i o n F a c t o r 88.7% 85.2% 82.4% 80.4% 75.9% On Time Arrival By Airline 2 November 2021 YTD Delta Pre - Covid Record 1 System cancellations 2 Mainline Domestic arrival within 14 minutes per U. S. DOT reporting requirements; Delta Pre - Covid defined as January – November 2019 Widened Our Operational Lead Through The Pandemic
9 Global Network – Strengthened And Accelerated Footprint Do m estic ▪ Improved local share in both core and coastal hubs by 3 points ▪ Accelerated generational airport investments in largest revenue centers International ▪ Maintained and supporting our partners through restructuring ▪ Fast - tracked roll out of Delta Premium Select across our widebody fleet Fleet ▪ Accelerated fleet simplification by ~4 years and removed two fleet families ▪ Retired 200 of our oldest, least efficient aircraft
10 48 58 2019 2021 YTD Customer Loyalty – The Power Of The Delta Brand Domestic Net Promoter Score Customer Engagement 1 Domestic Corporate Share 2 30% 31% 32% 35% 2015 - 2018 2019 2020 2021E +10 Point Improvement in NPS vs. 2019 Record Customer Engagement With The Brand Domestic Corporate Share ~15 Points Higher Than Seat Share Co - Brand Spend 122% Co - Brand Acquisitions 111% SkyMiles Acquisitions 112% Fly Delta App Downloads 110% Widely Recognized As The Airline Of Choice 1 Data for November month 2021 vs. November 2019 2 Source: PRISM
11 Delta Continues To Outperform Peers On Key Financial Metrics Adj. Non - Fuel Unit Cost (3Q21 TTM) Adj. Pre - Tax Income (2H21) 2 14.15¢ 13.97¢ 12.09¢ 10.56¢ Non - F ue l C A S M 1 , U S C en t s 1 R e p o r t e d a d j u s t e d N o n - F u e l CA S M a s d e f i ne d b y e a c h c a rrie r 2 Reported adjusted 3 Q 21 pre - tax income and 4 Q 21 E Fact Set consensus as of 12 /10 /21 for UAL, AAL, LUV Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix $0.4 $(0.2) $(1.3) $(2.2) $ Billions +24% +37% +11% v s . 201 9 +2% ( 8) % ( 12 ) % A d j . P r e - T a x M a r g i n +15% (2 ) %
12 Well Positioned To Manage Continued Volatility I N D U S T R Y SUPPLY F U E L & INFLATION V A R I A N T RISK Approach to Managing Volatility x Measured and agile approach to capacity deployment x Fleet strategy gives us flexibility to optimize in a changing environment x Well positioned to recapture fuel price increases given brand preference and premium strategy x Growing high - margin and resilient revenue streams x Productivity and efficiency enhancements across the organization
13 Building Momentum For The Next Phase Of The Recovery Consumer Busines s ▪ Pent - up demand is evident ▪ Impact of each variant on demand has been diminishing ▪ Choppiness continues as international travel restrictions evolve ▪ Healthy economy and record consumer savings rates ▪ Rising demand for premium brands ▪ High value leisure emerging as a growing segment ▪ International demand expected to rebound as travel restrictions lift ▪ Recovery tied to return to office ▪ Small and medium businesses leading the recovery ▪ Strong economic growth supports travel demand recovery ▪ New ways of work promote flexibility and mobility Near - Term Trends Medium to Lon g - Term Trends As The Premium Brand Of Choice And With Proven Competitive Advantages, Delta Is Uniquely Positioned As International And Business Demand Continues To Recover Consumer Spending vs. 2019 1 2.1% 2021 2022 2023 2024 6 . 7 % 9 . 6 % US GDP vs. 2019 1 12.7% 1 S o u r c e : I H S M a r ki t a s o f 1 2 / 6 / 2 1 S p ending on services rec o v ers in 2022
14 Path To Full Recovery By 2023 2022E C a p a c i t y vs. 2019 ~90% N o n - F u e l CASM vs. 2019 Up 7 to 10% CapEx ~$6 Billion ▪ Achieve sustained and significant profitability and cash generation ▪ Grow revenue premium ▪ Drive competitive cost structure ▪ Reduce debt and invest in our people and future 2023E Guid a nce On Key Metric s ~100% Up Low to Mid Single Digits ~$5.0 to $5.5 Billion Near - Term Financi a l Priorities Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Return on Invested Capital Delta People and Brand T h o u g h t f u l Capital Allocation 15 2024 Financial Targets And Value Creation Framework 2024 Financi a l Targ e ts Adj. Revenue >$50B Adj. Earnings per Share 1 >$7.00 Free Cash Flow >$4B I n d us t r y - Leading Margins Balance Sheet A d j. D e bt / EBITD A R 2.0 to 3.0x Ad j. Net Deb t $15B 1 Assumes tax rate of 24 %, 645 million shares outstanding and fuel price of $ 2 . 20 - $ 2 . 30 per gallon Confident In Ability To Improve Financial Results Beyond Record 2019 Levels Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Strategic Priorities On Path To Recovery 16 Strengthening Our Trusted Consumer Brand Restoring Our Financial Performance Building A Better Future For Our People And Planet ▪ Rebuild scale and drive efficiency ▪ Deliver mid - teens operating margins and strong operating cash flow ▪ Reduce debt and return to investment grade metrics ▪ Put our people first and invest in their wellness ▪ Arm our people with technology and data to innovate and deliver for the customer ▪ Boldly pursue Delta’s Flight to Net Zero SM sustainability commitment and closure of diversity representation gaps ▪ Continue to prioritize health and safety of our customers ▪ Invest in the customer experience across the travel ribbon ▪ Deliver best - in - class operational reliability and service Our Ambition Is To Transcend The Industry And Deliver Financial Outcomes That Create Significant Long - Term Value
1 7 1 7 Delta – The P r emium Airl i ne Bra n d Glen H auenst e in President
20% Mar 30% 40% 50% 60% 70% 80% 90% 100% Apr May Jun Jul Aug 2021 Sep Oct Nov Dec Measured Approach To Managing Demand Environment 18 TSA Volume, DAL and OA Capacity vs. 2019 1 1 Capacity defined as sellable seats, using a 7 - day rolling average; OA defined as AAL, UAL, LUV, ALK, JBLU and SAVE Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix Lifting of Middle Seat Blocks DL Sellable Seats OA Sellable Seats TSA Volume ▪ Expect December Quarter 2021 total adjusted revenue to be 74% recovered versus 2019 ▪ Results driven by strong consumer demand around Holidays with yields >2019 levels ▪ International demand improved post - lifting of 212(f) restrictions ▪ Near - term bookings slowing in markets with new restrictions due to Omicron ▪ Measured capacity deployment critical to managing near - term volatility
19 ~25% ~60 - 65% ~60% >100% Business Consumer Business Consumer Next Phase Of Recovery Driven By Return Of Business And Int’l 2021 Exit Rate 1 Domestic International 1 2021 exit rate is December sold passenger volumes vs. 2019 ▪ Delta is well positioned to capitalize on a changing demand environment ▪ Business recovery expected to accelerate in 2022 as offices continue to re - open ▪ Expect international recovery to continue once restrictions ease with pent - up demand evident
Extending Our Commercial Advantage 20 Building On Multi - Year Efforts To Extend Our Advantages Positions Delta As The Global Industry Leader Commercial Strategy Pillars Investi ng In Premium Produc ts ▪ Premium resilience leading the recovery ▪ Responding to increasing premium demand ▪ Driver of high revenue and margin growth Grow ing Loyalty Ecosystem ▪ Providing value proposition to our customers ▪ Loyal customers exhibit higher engagement ▪ Loyal customers spend more on Delta Increasing Revenue Dive rsi fication ▪ Proven resilience through the pandemic ▪ Enabler of sustained revenue premium ▪ Leverage the Delta platform 112% Total unit revenue p re m i u m v s . p eer s 1 Repeat buyers of premium product 70% 1 3 Q 2 1 ; p ee r g r o u p d e f i ne d a s AA L , U A L , L UV , A L K a n d J B L U Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
21 Demand For Premium Product Propels Our Strategy Domestic First Class Paid Load Factor 55% 63% High 60% 2014 2019 20 24E Premium Product Resilience Has Led Us Through The Recovery Premium vs. Main Cabin Margin Main Cabin Margin Premium Ca bin Margin 10+ pt. differe n tial in margin Premium Revenue Mix 24% 32% 36%
22 Fleet Transformation Driving Efficiency And Elevating The Product Evolution of Fleet Gauge 97 150+ 131 2009 Fleet fa mi l i e s 15 2021 Future State 11 8 Growth in Premium Seats 1 2009 Pr em i u m mix 9% Pr e mium Se a ts M a i n C abin Se a ts 2021 Future State 27% 30%+ 1 Count of premium and main cabin seats, indexed to 100 in 2009
23 Investing In The Customer Experience Across The Travel Ribbon B oo k i n g Shopping Airport Post - Purchase In - F l i g h t T B U An Elevated Customer Experience Enabled By The Best People In The Industry Creates Higher Engagement With The Delta Brand ▪ Modernized disp lay platforms ▪ Simple, pe rsonalized travel requirements ▪ Offering the right product, at the right time across all channels ▪ Advancing digital footprint and exp e rience ▪ Streamlining transact ions enabling easier purchases ▪ Value - bas ed distribu t ion partnerships ▪ Flexible Policies ▪ Improving d igital self - service capabilities ▪ Launched the Delta FlyReady SM hub providing step - by - step information for international travel ▪ Deve loping bes t - in - class airport facilities ▪ Delivering premium Delta Sky Club experiences ▪ Ensurin g convenient, seamless exp e rience from lobby to gate ▪ Extending our lead in operational performance ▪ Providing warm and personal service ▪ Invest ing in pr e m ium products, improved Wi - Fi and seatback entertainment
24 G r o w i n g O u r L o y a l t y B a s e D r i v e s H i g h - M a r g i n R e v e n u e ▪ Extending status and benefits ▪ Partnering with premier brands like Lyft and Airbnb More Valu ab le 2 Make SkyMi les Curre ncy ▪ S k y M i le s a w a rde d # 1 s p o t a m o n g g l o b a l a i rl i n e s i n U . S . N e w s & W o rld ’ s R e p o r t r a n k i n g o f l o y a l t y programs in 2021 ▪ Investing in new Delta Sky Club lounges Deliv er Ex c eptional Service 3 ▪ Powerful partnership with Amex ▪ Co - B r a n d a c q u i s i t i o n s re c o v ere d t o 2019 levels as of November ▪ Co - B r a n d s p e n d i n e x c e s s o f 201 9 levels Achieve “Most Valu ab le C o - Br an d Card ” 4 ▪ I n v e s t i n g i n a c q u i s i t i o n o f C o - B r a n d cardholders ▪ Partnering with American Express to target small and medium b u s i n e s s e s b y le v er a g i n g S k y B o n u s program Acc ele ra te High - Mar gin Revenue 5 ▪ G e n er a t i n g re c o r d S k y M i le s acquisitions ▪ Achieving record downloads of Fly Delta app Grow Mem bers h i p And Per sona l i ze Eng ag em e n t 1
25 The Power Of The Delta And American Express Partnership ~$3 ~ $4 ~ $4 > $5 $7 2017 2019 2021E 2022E 2024E Higher Contribution Primarily Driven By Accelerating Acquisitions And Strong Spend Growth Delta - American Express Contribution ($B) Growth Opportunity Less than 1/3 of our SkyMiles members have a Co - Brand credit card Profile Of Co - Brand Cardholders Trips / Year Avg. Spe n d vs. Non - Member ~ 6 ~ 4 - 5x
26 20% 21% 25% 24% 32% 36% 56% 47% 39% 20 1 4 20 1 9 20 2 4E Leveraging Our Platform To Expand Our Revenue Ecosystem Main Cabin A d j us t e d Total Revenue >$50B Premium Products O t h e r 1 1 Includes loyalty program, MRO and other ancillary, cargo, and travel - related services Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix Growth Opportunities Loyalty: Investing in product, marketing and capabilities accelerates loyalty revenue growth Cargo: Leverage growing widebody capacity while increasing share of premium product MRO: Increasing engine volume with expansion of component line of business under long - term contracts Other Travel Revenue: Growing other revenue through expanded Delta Vacations packages, gift cards, car rentals, hotels and trip insurance ~$47B ~$40B
L e v e r a g i n g S t r e n g t h s O f O u r I n d u s t r y - L e a d i n g D o m e s t i c N e t w o r k Core Hubs Are Our Economic Engine Driving Industry - Leading Profitability And Coastal Hubs Are Enablers Of Premium And International Growth Core Hubs ▪ Presence in large revenue markets ▪ Growing relevance in international gateways ▪ Elevating the customer experience by accelerating airport projects ▪ Deploying newest aircraft and products ATL 27 ▪ Strong local passenger share ▪ High penetration of Delta loyalists ▪ Competitive cost position ▪ Extending gauge lead, driving efficiency Coastal Hubs NYC
Unmatched Scale And Opportunity In International Strong Delta Foundation Renewed Wid e body Fle et Structural Change To Landscape Stronger Partners And Unique JV Structure Next - Gen aircraft with full suite of products, enhanced cargo capability and fuel efficiency More rational landscape in all international entities Partners that will emerge from restructuring in a stronger position Growing brand preference, strong relevance in Domestic markets and improving coastal presence Significant International Margin Upside vs. 2019 28
Buil d ing A Global F u ture Alain Bellemare Presid e nt - In t ernatio n al
Best International Platform For Long - Term Profitable Growth Transatlantic Unique profit - sharing approach aligning JV partner incentives #1 North Ameri ca To Europe JV 1 #1 Trans pacific J V Hub In Seou l 2 #1 Mexi c o and South American JVs 1 Americas Pacific T h e # 1 G l o b a l N e t w o r k 1 Based on 2019 ASMs to/from U. S.; LATAM JV pending regulatory approval 2 B a s e d o n c o nne c t i v i t y t o S o u t he a s t A s i a ( 201 9 ) 30
World’s Leading Equity Partner Portfolio Best - in - Class Partners Emerging Stronger Structural Cost Revamped Reduction Fleet Improved Strengthened Balance Sheet Competitive Position Valuable Shanghai & Beijing Access Premier South American Franchise Largest U.S. – Mexico JV Gold Standard JV in Transatlantic World - Class Gateway to Asia Critical Access to UK Atlantic Americas Pacific 31
Unique Equity Strategy Unlocks Synergy Opportunities Equity Par t ne r s Delta Joint Scale Drives Synergy Opportunities Sustainability and Innovation Ancillary Businesses (MRO / Cargo) Seamless Customer Experience Enhanced Loyalty Offering Strategic Sourcing / Investment Impressive Global Scale 2019 Portfolio Equivalent To 3x Delta’s Size $100B+ Spend / yr 32 3000+ A i r c r a f t ~1000 Destinations ~600M Passengers
International Margins Will Continue To Expand Margin Growth Drivers 20 1 4 20 1 9 Target I m pro v e ment to D o mes t ic L evels Renewed Next - Gen Fleet Premier Global Hub Structure Premium Product Expansion Equity Enhanced Value Improved Competitive Landscape Strong Partner Portfolio Value Evolution Over Time 99% 102% 100% 2014 2019 Delta’s International Margin Growth Delta’s International PRASM Index 33
Creating Long - Term Value Dan Janki Chief Financial Officer
35 Reduce adjusted net debt to $15 billion by 2024 while strategically reinvesting for growth and productivity Unit revenue premium and competitive cost structure expected to drive industry - leading margins and strong operating cash flow Efficiently rebuild the airline, capture fleet renewal benefits and drive operating leverage to produce a competitive cost structure Financial Priorities For Value Creation 1 Cost Performance 3 Capital Allocation 2 Cash Generation Produce Mid - Teens Return on Invested Capital Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
2024 Financial Targets 1 Assumes tax rate of 24 %, 645 million shares outstanding and fuel price of $ 2 . 20 - $ 2 . 30 per gallon Adj. Earnings per Share 1 >$7.00 F re e Cash Flow >$4B B a l a n c e S h ee t $15B Ad j. Net Deb t Investm e nt Grade Metric s R Adj. evenue >$50B ▪ Capacity 100%+ vs. 2019 ▪ Healthy growth in diverse revenue ▪ Non - Fuel CASM 2 up low - single digits vs. 2019 ▪ Operating Margin in Mid Teens ▪ Operating cash flow >$9 billion ▪ CapEx of ~$4.5 to $5 billion ▪ Adj. Debt / EBITDAR of 2.0x to 3.0x ▪ Fully - funded pensions on GAAP basis 2024 Financial Targets 2024 Metrics And Assumptions Non - Fuel CASM excludes fuel and profit - sharing expense, includes ancillary business expense 2 36 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Progression Of Non - Fuel Unit Costs Non - Fuel CASM 1 vs. 2019 10.88 ₵ Up ~11% Up 7% - 10% Up low to mid sing le di g its Up low sing le di g its 2019 2021E 2022E 2023E 2024E Capacity vs. 2019 71% ~90% ~100% 100%+ Non - Fuel CASM excludes fuel and profit - sharing expense, includes ancillary business expense 2 37 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Non - Fuel Cost Framework And Drivers Costs required to re - build and restore our network and operation Transition Investments support elevated customer experience, premium brand focus and growth in diverse revenue streams Investments Non - Fuel CASM Impact vs. 2019 2022E 2024E ~1 - 2 pts ~Flat Scale, fleet - related, maintenance, suppliers and Delta workforce U n der l yi n g Business ~1 - 2 pts ~3 pts Up 7 - 10% Up lo w - s i ngle digits Non - Fuel CASM vs. 2019 ~5 - 6 pts Capacity vs. 2019 ~90% 100%+ 2021E ~4 pts ~ 1 pt Up ~11% ~6 pts 71% ~(1 ) pt Underlying Business Returns To 2019 Non - Fuel CASM Levels By 2024 On Improved Scale And Efficiency 38 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Transition Costs Moderate As We Approach 2019 Scale ▪ Aircraft Reactivation ▪ Hiring 9,000 in 2021 ▪ Training & Overtime ▪ Reservations Volume ~$900M ~$380M $0M 2023E 2021E 2022E N o n - F u e l C A S M v s . 201 9 Recovery - Related / Transition Costs and Drivers ~4 pts ~1 - 2 pts - 1H22: ~60% 2H22: ~40% Transition Underlying Business Investments Aircraft Activations ~130 ~40 - 39 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Multiple Factors Impacting Underlying Business Non - Fuel CASM Impact vs. 2019 2021E 2022E 2024E ~4 pts ~(4) pts U n de r l y i n g B us i n e s s N o n - F u e l C A S M v s . 201 9 ~6 pts ~5 - 6 pts ~(1) pt Scale ~13 pts Impact of capacity, asset utilization, efficiency, entity mix and selling - related expense Fleet - Related ~(1) pts ~(1) pts ~(2) pts Upgauging and simplification savings Suppliers & Delta Workforce ~1 - 2 pts ~ 1 pt ~4 p ts Inflation, wage and benefit increases offset by centralized procurement and voluntary departure and retirement program Maintenance ~ 1 pt ~(7) pts 1 ~ 1 pt Mainline and regional fleet maintenance, including parts and labor Underlying Business T r a ns it i o n Investments 40 1 2021 Maintenance CASM 7 % below 2019 due to depressed f lying levels during the pandemic, transition Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix t o 20 1 9 le v e l i n 2 02 2 a s f l y i n g i n c r e a s e s
Driving Operating Leverage And Efficiency As We Scale I m p a c t o f S c a l e o n N o n - F u e l CASM vs. 2019 ▪ As we rescale, we will drive operating leverage on fixed costs and improve efficiency across our workgroups ▪ Scale and efficiency expected to inflect to tailwind vs. 2019 as capacity is fully restored and assets are utilized 87% 100%+ 87% ~ 100% 20 2 1E 20 2 4E Workforce Productivity Aircraft Utilization (4)% +13% Improving Efficiency 1 Underlying Business T r a ns it i o n Investments 1 Workforce productivity defined as ASMs/FTEs vs. 2019; Aircraft utilization defined as block hour/aircraft vs. 2019 41 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
F l ee t T r a n s f o r m a t i o n D r i v e s S i g n i f i c a n t M u l t i - Y e a r B e n e f i t Benefits Of Accelerated Fleet Renewal Superior Onboard Product | Better Margins | Lower Emissions Transition Underlying Business Investments $400M ~$650M ~$1.3B 2021E 2022E 2024E Driving Significant Value vs. 2019 Fuel Savings Non - Fuel Savings Revenue N o n - F u e l C A S M v s . 201 9 ~(2) pts 42 1 Fuel efficiency defined as gallons per ASM Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix ▪ Premium seat growth continuing to outpace main cabin ▪ Expect 2024 gauge to be 6 points higher than 2019 ▪ Expect 2024 fuel efficiency to be 8% better than 2019 1
Investing In The Customer Experience And Diversifying Revenue Investment Drivers A i rp o r t F a c i l i t i e s Accelerated redevelopment of key airports to improve customer experience, operations and market position Clean Industry - leading cleanliness standards through Global Clean organization Technology Modernization and improved automation drive efficiency and enhanced experience Diverse R e v e n u e Streams Investing to support revenue growth in MRO and Cargo ~1 - 2 p t s 43 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix Non - Fuel CASM Impact From Investments vs. 2019 ~3 pts 2022E 2024E Transition Investments Underlying Business
M a r g i n A n d C a s h F l o w F o c u s U n d e r p i n s O u r F i n a n c i a l S u cc e s s Operating Margin ~13.5% Mid teens 2017 - 2019 Av g . 2024E Operating Cash Flow ~$7.5B >$9B 2017 - 2019 Av g . 2024E ▪ Measured capacity, premium focus and increasing revenue diversity support growing unit revenue premium ▪ Focused on driving competitive cost structure to support industry - leading margins ▪ Growing American Express contribution and unique international upside opportunities support higher margins and operating cash flow 44 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Restoring Our Balance Sheet 2.0x 2.0 x – 3.0x 2017 - 2019 Av g . 2024E Adj. Debt/EBITDAR ~$21B ~$15B 2021E 2024E Adj. Net Debt GAAP net pension liability L i q u i d i t y 1 ~$14B ~$5 - 6B ($6B) $0B No Equity Dilution During The Pandemic Enables Shareholders To Fully Participate In Upside Liquidity includes cash and cash equivalents, short - term investments and undrawn revolving credit facilities 1 45 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Strategically Investing To Extend Our Leadership Position % A i r c r a f t / M o d s C a p E x 2017 - 2019 Av g . 2020 2021E 2022E 2023E 2024E ~ $ 5 . 0 $ 2 . 2 ~ $ 2 . 9 ~ $ 6 . 0 2 3 1 Pre - Covid Avg. CapEx Covid - Induced Deferred Spend Restore to Pre - Covid CapEx Levels Capital Expenditures $Billions ~ $ 5 . 0 - $ 5 . 5 ~ $ 4 . 5 - $ 5 . 0 80% 78% ~75% 75% to 80% 46 Note: Adjusted for special i tems; non - GAAP f inancial measures reconciled in Appendix
Maintaining Flexibility And Remaining Nimble Through Recovery ▪ Fleet flexibility is our largest lever ▪ Flex fleets, aircraft utilization and network deployment are levers to rebalance capacity ▪ W e h a v e > 1 5 0 f le x f l ee t a i r c r a f t a c r o s s 76 7 - 300s, 717s, CRJ200s that can flex capacity up or down ▪ Paying cash for aircraft to rebuild unencumbered asset base to ~$20 Billion by 2023 1 Approach to Managing Volatility 47 Includes aircraft, spare parts, engines and additional borrowing capacity 1 x Measured and agile approach to capacity deployment x Fleet strategy gives us flexibility to optimize in a c hanging envir o nment x Well positioned to recapture fuel price increases given brand preference and premium strategy x Growing high - margin and resilient revenue streams x Productivity and efficiency enhancements across the organization
Value Creation Framework Positioned To Deliver Industry - leading Margins And Return To Investment Grade Metrics Return on Invested Capital Delta People and Brand T h o u g h t f u l Capital Allocation I n d us t r y - L e a d i n g Margins 48 48
Industry L e a d e r s h i p Brand P r e f e r e n c e E a r n i n g s Power Financial Foundation C o m p e t i t iv e Advantages Five Key Takeaways Delta’s actions during the pandemic further strengthened its competitive advantages and enhanced its position as a trusted consumer brand 1 Delta is leading the industry operationally and financially by demonstrating agility, operational excellence and discipline Delta continues to elevate the customer experience through its best - in - class service and by investing across the travel ribbon, enhancing brand preference and loyalty Delta expects to deliver meaningful profitability in 2022 on its path to improved earnings power beyond pre - pandemic levels by 2024 Delta’s top financial priority is restoring its financial foundation, with a focus on efficiency and cash generation to achieve investment grade metrics by 2024 2 3 4 5 49
The Power Of The DAL / AXP Partner s hip CEO Fireside Chat Ed Bastian, Chief Executive Officer Delta Air Lines Stephen Squeri, Chairman and Chief Executive Officer American Express
Non-GAAP Financial Measures
Delta sometimes uses information ("non-GAAP financial measures") that is derived from the Consolidated Financial Statements, but that is not presented in accordance with accounting principles generally accepted in the U.S. (“GAAP”). Under the U.S. Securities and Exchange Commission rules, non-GAAP financial measures may be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for or superior to GAAP results. The tables below show reconciliations of non-GAAP financial measures used in this update to the most directly comparable GAAP financial measures. Reconciliations may not calculate due to rounding.
While we are able to reconcile forward looking non-GAAP financial measures related to 2021, we do not reconcile future period measures (i.e., beyond 2021) because the adjusting items such as those used in the reconciliations below will not be known until the end of the indicated future periods and could be significant.
51 |
Non-GAAP Financial Measures
Pre-Tax Income, adjusted and Pre-Tax Margin, adjusted. In the current period, pre-tax income, adjusted and pre-tax margin, adjusted exclude the following items directly related to the impact of COVID-19 and our response for comparability with the prior period: | |||||||||||||
• | Government grant recognition. We recognized $1.8 billion of the grant proceeds from the payroll support program extensions as contra-expense during the September quarter 2021. We recognized the grant proceeds as contra-expense based on the periods that the funds were intended to compensate and fully used all proceeds from the payroll support program extensions as of the end of the September quarter 2021. | ||||||||||||
• | Impairments and equity method losses. These adjustments relate to recording our share of the losses recorded by our equity method investees. | ||||||||||||
• | Loss on extinguishment of debt. This adjustment relates to the early termination of a portion of our debt. | ||||||||||||
We also regularly adjust pre-tax income and pre-tax margin for the following item to determine pre-tax income, adjusted and pre-tax margin, adjusted for the reason described below: | |||||||||||||
• | MTM adjustments on investments. Unrealized gains/losses result from our equity investments that are accounted for at fair value in non-operating expense. These gains/losses are driven by changes in stock prices, other valuation techniques for investments in companies without publicly-traded shares and foreign currency fluctuations. Adjusting for these gains/losses allows investors to better understand and analyze our core operational performance in the periods shown. |
Pre-Tax Income | Pre-Tax Margin | |||||||
(Projected) | (Projected) | |||||||
Six Months Ended | Six Months Ended | |||||||
(in billions, except margin data) | December 31, 2021 | December 31, 2021 | ||||||
GAAP | ~1.2 | ~6% | ||||||
Adjusted for: | ||||||||
Government grant recognition | ~(1.8) | ~(10% | ) | |||||
Impairments and equity method losses | ~0.3 | ~2% | ||||||
Loss on extinguishment of debt | ~0.2 | ~1% | ||||||
MTM adjustments on investments | ~0.5 | ~3% | ||||||
Non-GAAP | ~0.4 | ~2% |
52 |
Non-GAAP Financial Measures
Non-Fuel Unit Cost or Cost per Available Seat Mile, adjusted ("CASM-Ex"). In the current period, CASM-Ex excludes the following items directly related to the impact of COVID-19 and our response: restructuring charges, as discussed below, and government grant recognition, as discussed above under the heading pre-tax income, adjusted. | ||||||||||||
• | Restructuring charges. During 2020, we recorded restructuring charges for items such as fleet impairments and voluntary early retirement and separation programs following strategic business decisions in response to the COVID-19 pandemic. During 2021, we recognized adjustments to certain of those restructuring charges, representing changes in our estimates. | |||||||||||
We also regularly adjust CASM for the following items to determine CASM-Ex for the reasons described below: | ||||||||||||
• | Aircraft fuel and related taxes. The volatility in fuel prices impacts the comparability of year-over-year financial performance. The adjustment for aircraft fuel and related taxes allows investors to understand and analyze our non-fuel costs and year-over-year financial performance. | |||||||||||
• | Third-party refinery sales. We adjust for refinery sales to third parties because this activity is not related to our airline segment. CASM-Ex therefore provides a more meaningful comparison of CASM from our airline operations to the rest of the airline industry. | |||||||||||
• | Profit sharing. We adjust for profit sharing because this adjustment allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry. | |||||||||||
• | Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability. |
Year Ended | Trailing Twelve | |||||||||||
(Projected) | Months Ended | |||||||||||
(in cents) | December 31, 2021 | December 31, 2019 | September 30, 2021 | |||||||||
CASM | ~14.30 | 14.67 | 13.18 | |||||||||
Adjusted for: | ||||||||||||
Restructuring charges | – | – | (0.23 | ) | ||||||||
Government grant recognition | ~2.30 | – | 3.27 | |||||||||
Aircraft fuel and related taxes | ~(2.85 | ) | (3.10 | ) | (2.67 | ) | ||||||
Third-party refinery sales | ~(1.70 | ) | (0.04 | ) | (1.47 | ) | ||||||
Profit Sharing | – | (0.60 | ) | – | ||||||||
Delta Private Jets adjustment | – | (0.06 | ) | – | ||||||||
CASM-Ex | ~12.05 | 10.88 | 12.09 |
53 |
Non-GAAP Financial Measures
Total Revenue, adjusted and Total Unit Revenue Per Available Seat Mile ("TRASM"), adjusted. We adjust total revenue and TRASM for third-party refinery sales and the impact of Delta Private Jets for the reasons described above under the heading CASM-Ex.
Three Months Ended | Year Ended | |||||||||||||||
(Projected) | ||||||||||||||||
(in billions) | December 31, 2021 | December 31, 2019 | December 31, 2019 | December 31, 2014 | ||||||||||||
Total revenue | $ | ~9.6 | $ | 11.4 | $ | 47.0 | $ | 40.4 | ||||||||
Adjusted for: | ||||||||||||||||
Third-party refinery sales | ~(1.2) | (0.0 | ) | (0.1 | ) | – | ||||||||||
Delta Private Jets adjustment | – | (0.1 | ) | (0.2 | ) | – | ||||||||||
Total revenue, adjusted | $ | ~8.4 | $ | 11.4 | $ | 46.7 | $ | 40.4 |
Three Months Ended | ||||
(in cents) | September 30, 2021 | |||
TRASM | $ | 16.93 | ||
Adjusted for: | ||||
Third-party refinery sales | (1.61 | ) | ||
TRASM, adjusted | $ | 15.31 |
54 |
Non-GAAP Financial Measures
Operating Margin, adjusted. We adjust operating margin for MTM adjustments and settlements on hedges for the reason described below. We adjust for third-party refinery sales for the reason described above under the heading CASM-Ex. | ||||||||||||
• | MTM adjustments and settlements on hedges. Mark-to-market ("MTM") adjustments are defined as fair value changes recorded in periods other than the settlement period. Such fair value changes are not necessarily indicative of the actual settlement value of the underlying hedge in the contract settlement period. Settlements represent cash received or paid on hedge contracts settled during the applicable period. |
Year Ended | Average | |||||||||||||||
December 31, 2019 | December 31, 2018 | December 31, 2017 | ||||||||||||||
Operating margin | 14.1% | 11.8% | 14.5% | 13.5% | ||||||||||||
Adjusted for: | ||||||||||||||||
MTM adjustments and settlements on hedges | 0.0% | (0.1)% | (0.6)% | (0.2)% | ||||||||||||
Third-party refinery sales | 0.1% | 0.2% | 0.2% | 0.2% | ||||||||||||
Operating margin, adjusted | 14.2% | 11.9% | 14.0% | 13.4% |
55 |
Non-GAAP Financial Measures
Operating cash flow, adjusted. We present operating cash flow, adjusted because management believes adjusting for the following items provides a more meaningful measure for investors: | ||||||||||||
• | Hedge deferrals, including early settlements. During the March 2015 quarter, we effectively deferred settlement of a portion of our fuel hedge portfolio by entering into transactions that, excluding market movements from the date of inception, would provide approximately $300 million in cash receipts during the second half of 2015 and require approximately $300 million in cash payments in 2016. During the March 2016 quarter, we further deferred settlement of a portion of our hedge portfolio until 2017 by entering into transactions that, excluding market movements from the date of inception, would provide approximately $300 million in cash receipts during the second half of 2016 and require approximately $300 million in cash payments in 2017. Operating cash flow is adjusted to include the impact of these deferral transactions in order to allow investors to better understand the net impact of hedging activities in the periods shown. | |||||||||||
• | Reimbursements from third parties related to build-to-suit facilities and other. Management believes investors should be informed that these reimbursements for build-to-suit leased facilities effectively reduce net cash provided by operating activities and related capital expenditures. | |||||||||||
• | Pension plan contribution. In 2017, we contributed $2 billion to our pension plans using net proceeds from our debt issuance. We adjusted operating cash flow to exclude this contribution to allow investors to understand the cash flows related to our core operations in the periods shown. |
Year Ended | Average | |||||||||||||||
(in billions) | December
31, 2019 | December
31, 2018 | December
31, 2017 | |||||||||||||
Net cash provided by operating activities | $ | 8.4 | $ | 7.0 | $ | 5.0 | $ | 6.8 | ||||||||
Adjusted for: | ||||||||||||||||
Hedge deferrals, including early settlements | – | – | (0.2 | ) | (0.1 | ) | ||||||||||
Reimbursements from third parties related to build-to-suit leased facilities and other | 0.1 | (0.1 | ) | – | – | |||||||||||
Pension plan contribution | – | – | 2.0 | 0.7 | ||||||||||||
Net cash provided by operating activities, adjusted | $ | 8.5 | $ | 6.9 | $ | 6.8 | $ | 7.4 |
56 |
Non-GAAP Financial Measures
Adjusted Net Debt. Delta uses adjusted total debt, including aircraft rent, in addition to adjusted debt and finance leases, to present estimated financial obligations Delta reduces adjusted total debt by cash, cash equivalents and short-term investments, resulting in adjusted net debt, to present the amount of assets needed to satisfy the debt. Management believes this metric is helpful to investors in assessing the company's overall debt profile.
(in billions) | (Projected) December 31, 2021 | |||
Debt and finance lease obligations | ~27 | |||
Plus: sale-leaseback financing liabilities | ~2 | |||
Adjusted debt and finance lease obligations | ~29 | |||
Plus: 7x last twelve months' aircraft rent | ~3 | |||
Adjusted total debt | ~32 | |||
Less: cash, cash equivalents and short-term investments | ~(11 | ) | ||
Adjusted net debt | ~21 |
57 |
Non-GAAP Financial Measures
Adjusted Debt to Earnings Before Interest, Taxes, Depreciation, Amortization and Rent ("EBITDAR"). We present adjusted debt to EBITDAR because management believes this metric is helpful to investors in assessing the company's overall debt profile. Adjusted debt includes operating lease liabilities. We calculate EBITDAR by adding depreciation and amortization to GAAP operating income and adjusting for the fixed portion of operating lease expense.
Year Ended | Average | |||||||||||||||
(in billions) | December
31, 2019 | December
31, 2018 | December
31, 2017 | |||||||||||||
Debt and finance lease obligations | $ | 11 | $ | 9 | $ | 9 | $ | 10 | ||||||||
Plus: Operating lease liability | 6 | 7 | 11 | 8 | ||||||||||||
Adjusted Debt | $ | 17 | $ | 16 | $ | 20 | $ | 18 |
Year Ended | Average | |||||||||||||||
(in billions) | December
31, 2019 | December
31, 2018 | December
31, 2017 | |||||||||||||
Operating income | $ | 7 | $ | 5 | $ | 6 | $ | 6 | ||||||||
Adjusted for: | ||||||||||||||||
Depreciation and amortization | 2 | 2 | 2 | 2 | ||||||||||||
Fixed portion of operating lease expense | 1 | 1 | 2 | 1 | ||||||||||||
EBITDAR | $ | 10 | $ | 8 | $ | 10 | $ | 9 | ||||||||
Adjusted Debt to EBITDAR, adjusted | 1.7x | 1.9x | 2.0x | 2.0x |
58 |
Non-GAAP Financial Measures
Capital Expenditures, net. We adjust capital expenditures for the following items to determine capital expenditures, net for the reasons described below: | ||||||||||||||||||
• | Financed aircraft acquisitions. This adjusts capital expenditures to reflect aircraft deliveries that are leased as capital expenditures. The adjustment is based on their original contractual purchase price or fair value. | |||||||||||||||||
• | Net cash flows related to certain airport construction projects. Cash flows related to certain airport construction projects are include in capital expenditures. We have adjusted for these items, which were primarily funded by cash restricted for airport construction, to provide investors a better understanding of the company's capital expenditures that are core to our operations in the periods shown. |
Year Ended | |||||||||||||||||||
(Projected) | |||||||||||||||||||
(in billions) | December
31, 2021 | December
31, 2020 | December
31, 2019 | December
31, 2018 | December 31, 2017 | 2017-2019 Average | |||||||||||||
Flight equipment, including advance payments | $ | ~1.6 | $ | 0.9 | $ | 3.3 | $ | 3.7 | $ | 2.7 | $ | 3.3 | |||||||
Ground property and equipment, including technology | ~1.6 | 1.0 | 1.6 | 1.4 | 1.2 | 1.4 | |||||||||||||
Adjusted for: | |||||||||||||||||||
Financed aircraft acquisitions | ~0.6 | 0.8 | 0.8 | 0.5 | 1.1 | 0.8 | |||||||||||||
Net cash flows related to certain airport construction projects | ~(0.9 | ) | (0.4 | ) | (0.4 | ) | (0.4 | ) | (0.2 | ) | (0.4 | ) | |||||||
Net cash provided by operating activities, adjusted | $ | ~2.9 | $ | 2.2 | $ | 5.3 | $ | 5.2 | $ | 4.8 | $ | 5.1 |
59 |
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