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Revenue Recognition - Passenger Revenue (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Disaggregation of Revenue [Line Items]    
Operating revenue $ 8,592 $ 10,472
Passenger    
Disaggregation of Revenue [Line Items]    
Operating revenue 7,569 9,254
Ticket    
Disaggregation of Revenue [Line Items]    
Operating revenue 6,511 7,988
Loyalty travel awards    
Disaggregation of Revenue [Line Items]    
Operating revenue 543 692
Travel-related services    
Disaggregation of Revenue [Line Items]    
Operating revenue $ 515 $ 574