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Segments - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Segment Reporting Information, Profit (Loss)        
Operating revenue $ 12,560 $ 11,953 $ 35,568 $ 33,696
Intersegment Sales/Other | Exchanged products        
Segment Reporting Information, Profit (Loss)        
Operating revenue $ (1,143) $ (1,110) $ (2,953) $ (3,081)