þ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
for the quarterly period ended June 30, 2017 |
o | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 |
for the transition period from ____ to ____ |
Georgia | 58-0506554 | |||
(State or other jurisdiction of | (I.R.S. Employer | |||
incorporation or organization) | Identification No.) | |||
1001 Summit Boulevard | ||||
Atlanta, Georgia | 30319 | |||
(Address of principal executive offices) | (Zip Code) |
Large accelerated filer | o | Accelerated filer | þ | |
Non-accelerated filer | o | (Do not check if a smaller reporting company) | ||
Smaller reporting company | o | |||
Emerging growth company | o |
Page | |||||
Part I. Financial Information | |||||
Condensed Consolidated Statements of Operations (unaudited) for the three months ended June 30, 2017 and 2016 | |||||
Condensed Consolidated Statements of Operations (unaudited) for the six months ended June 30, 2017 and 2016 | |||||
Condensed Consolidated Statements of Comprehensive Income (unaudited) for the three months and six months ended June 30, 2017 and 2016 | |||||
Condensed Consolidated Balance Sheets (unaudited) as of June 30, 2017 and December 31, 2016 | |||||
Condensed Consolidated Statements of Cash Flows (unaudited) for the six months ended June 30, 2017 and 2016 | |||||
Condensed Consolidated Statements of Shareholders' Investment (unaudited) as of and for the three months and six months ended June 30, 2017 and 2016 | |||||
Three Months Ended June 30, | |||||||
(In thousands, except per share amounts) | 2017 | 2016 | |||||
Revenues: | |||||||
Revenues before reimbursements | $ | 269,247 | $ | 282,343 | |||
Reimbursements | 14,725 | 15,326 | |||||
Total Revenues | 283,972 | 297,669 | |||||
Costs and Expenses: | |||||||
Costs of services provided, before reimbursements | 186,327 | 200,362 | |||||
Reimbursements | 14,725 | 15,326 | |||||
Total costs of services | 201,052 | 215,688 | |||||
Selling, general, and administrative expenses | 57,327 | 61,060 | |||||
Corporate interest expense, net of interest income of $224 and $151, respectively | 2,114 | 2,523 | |||||
Restructuring and special charges | 6,782 | 3,526 | |||||
Total Costs and Expenses | 267,275 | 282,797 | |||||
Other Income | 388 | 405 | |||||
Income Before Income Taxes | 17,085 | 15,277 | |||||
Provision for Income Taxes | 6,812 | 6,116 | |||||
Net Income | 10,273 | 9,161 | |||||
Net Income Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests | (72 | ) | (534 | ) | |||
Net Income Attributable to Shareholders of Crawford & Company | $ | 10,201 | $ | 8,627 | |||
Earnings Per Share - Basic: | |||||||
Class A Common Stock | $ | 0.19 | $ | 0.16 | |||
Class B Common Stock | $ | 0.17 | $ | 0.14 | |||
Earnings Per Share - Diluted: | |||||||
Class A Common Stock | $ | 0.19 | $ | 0.16 | |||
Class B Common Stock | $ | 0.17 | $ | 0.14 | |||
Weighted-Average Shares Used to Compute Basic Earnings Per Share: | |||||||
Class A Common Stock | 31,394 | 30,725 | |||||
Class B Common Stock | 24,678 | 24,690 | |||||
Weighted-Average Shares Used to Compute Diluted Earnings Per Share: | |||||||
Class A Common Stock | 32,119 | 31,253 | |||||
Class B Common Stock | 24,678 | 24,690 | |||||
Cash Dividends Per Share: | |||||||
Class A Common Stock | $ | 0.07 | $ | 0.07 | |||
Class B Common Stock | $ | 0.05 | $ | 0.05 |
Six Months Ended June 30, | |||||||
(In thousands, except per share amounts) | 2017 | 2016 | |||||
Revenues: | |||||||
Revenues before reimbursements | $ | 536,514 | $ | 559,577 | |||
Reimbursements | 26,988 | 29,000 | |||||
Total Revenues | 563,502 | 588,577 | |||||
Costs and Expenses: | |||||||
Costs of services provided, before reimbursements | 378,881 | 401,795 | |||||
Reimbursements | 26,988 | 29,000 | |||||
Total costs of services | 405,869 | 430,795 | |||||
Selling, general, and administrative expenses | 117,319 | 117,857 | |||||
Corporate interest expense, net of interest income of $407 and $221, respectively | 4,150 | 5,291 | |||||
Restructuring and special charges | 7,387 | 5,943 | |||||
Total Costs and Expenses | 534,725 | 559,886 | |||||
Other Income | 766 | 522 | |||||
Income Before Income Taxes | 29,543 | 29,213 | |||||
Provision for Income Taxes | 11,647 | 11,423 | |||||
Net Income | 17,896 | 17,790 | |||||
Net Income Attributable to Noncontrolling Interests and Redeemable Noncontrolling Interests | (31 | ) | (533 | ) | |||
Net Income Attributable to Shareholders of Crawford & Company | $ | 17,865 | $ | 17,257 | |||
Earnings Per Share - Basic: | |||||||
Class A Common Stock | $ | 0.34 | $ | 0.33 | |||
Class B Common Stock | $ | 0.30 | $ | 0.29 | |||
Earnings Per Share - Diluted: | |||||||
Class A Common Stock | $ | 0.33 | $ | 0.33 | |||
Class B Common Stock | $ | 0.29 | $ | 0.29 | |||
Weighted-Average Shares Used to Compute Basic Earnings Per Share: | |||||||
Class A Common Stock | 31,401 | 30,635 | |||||
Class B Common Stock | 24,684 | 24,690 | |||||
Weighted-Average Shares Used to Compute Diluted Earnings Per Share: | |||||||
Class A Common Stock | 32,181 | 31,031 | |||||
Class B Common Stock | 24,684 | 24,690 | |||||
Cash Dividends Per Share: | |||||||
Class A Common Stock | $ | 0.14 | $ | 0.14 | |||
Class B Common Stock | $ | 0.10 | $ | 0.10 |
Three Months Ended June 30, | |||||||
(In thousands) | 2017 | 2016 | |||||
Net Income | $ | 10,273 | $ | 9,161 | |||
Other Comprehensive Income: | |||||||
Net foreign currency translation income, net of tax of $0 and $0, respectively | 653 | 5,864 | |||||
Amortization of actuarial losses for retirement plans included in net periodic pension cost, net of tax of $990 and $1,107, respectively | 1,750 | 2,141 | |||||
Other Comprehensive Income | 2,403 | 8,005 | |||||
Comprehensive Income | 12,676 | 17,166 | |||||
Comprehensive income attributable to noncontrolling interests and redeemable noncontrolling interests | (202 | ) | (65 | ) | |||
Comprehensive Income Attributable to Shareholders of Crawford & Company | $ | 12,474 | $ | 17,101 | |||
Six Months Ended June 30, | |||||||
(In thousands) | 2017 | 2016 | |||||
Net Income | $ | 17,896 | $ | 17,790 | |||
Other Comprehensive Income: | |||||||
Net foreign currency translation income, net of tax of $0 and $0, respectively | 1,531 | 3,447 | |||||
Amortization of actuarial losses for retirement plans included in net periodic pension cost, net of tax of $1,979 and $2,213, respectively | 3,533 | 4,282 | |||||
Other Comprehensive Income | 5,064 | 7,729 | |||||
Comprehensive Income | 22,960 | 25,519 | |||||
Comprehensive loss attributable to noncontrolling interests and redeemable noncontrolling interests | 653 | 550 | |||||
Comprehensive Income Attributable to Shareholders of Crawford & Company | $ | 23,613 | $ | 26,069 | |||
* | |||||||
(In thousands) | June 30, 2017 | December 31, 2016 | |||||
ASSETS | |||||||
Current Assets: | |||||||
Cash and cash equivalents | $ | 59,962 | $ | 81,569 | |||
Accounts receivable, less allowance for doubtful accounts of $15,798 and $14,499 respectively | 168,047 | 153,566 | |||||
Unbilled revenues, at estimated billable amounts | 114,969 | 101,809 | |||||
Income taxes receivable | 3,781 | 3,781 | |||||
Prepaid expenses and other current assets | 25,025 | 24,006 | |||||
Total Current Assets | 371,784 | 364,731 | |||||
Net Property and Equipment | 28,329 | 29,605 | |||||
Other Assets: | |||||||
Goodwill | 116,488 | 91,750 | |||||
Intangible assets arising from business acquisitions, net | 101,942 | 86,931 | |||||
Capitalized software costs, net | 84,779 | 80,960 | |||||
Deferred income tax assets | 28,764 | 30,379 | |||||
Other noncurrent assets | 58,188 | 51,503 | |||||
Total Other Assets | 390,161 | 341,523 | |||||
TOTAL ASSETS | $ | 790,274 | $ | 735,859 |
* | |||||||
(In thousands, except par value amounts) | June 30, 2017 | December 31, 2016 | |||||
LIABILITIES AND SHAREHOLDERS' INVESTMENT | |||||||
Current Liabilities: | |||||||
Short-term borrowings | $ | 5,383 | $ | 30 | |||
Accounts payable | 50,520 | 51,991 | |||||
Accrued compensation and related costs | 56,604 | 74,466 | |||||
Self-insured risks | 13,705 | 14,771 | |||||
Income taxes payable | 6,831 | 3,527 | |||||
Deferred rent | 11,283 | 12,142 | |||||
Other accrued liabilities | 38,434 | 34,922 | |||||
Deferred revenues | 38,187 | 37,456 | |||||
Current installments of long-term debt and capital leases | 543 | 982 | |||||
Total Current Liabilities | 221,490 | 230,287 | |||||
Noncurrent Liabilities: | |||||||
Long-term debt and capital leases, less current installments | 241,199 | 187,002 | |||||
Deferred revenues | 24,668 | 25,884 | |||||
Accrued pension liabilities | 95,782 | 105,175 | |||||
Other noncurrent liabilities | 23,769 | 28,247 | |||||
Total Noncurrent Liabilities | 385,418 | 346,308 | |||||
Redeemable Noncontrolling Interests | 7,362 | — | |||||
Shareholders' Investment: | |||||||
Class A common stock, $1.00 par value; 50,000 shares authorized; 31,258 and 31,296 shares issued and outstanding at June 30, 2017 and December 31, 2016, respectively | 31,258 | 31,296 | |||||
Class B common stock, $1.00 par value; 50,000 shares authorized; 24,642 and 24,690 shares issued and outstanding at June 30, 2017 and December 31, 2016 respectively | 24,642 | 24,690 | |||||
Additional paid-in capital | 51,514 | 48,108 | |||||
Retained earnings | 270,221 | 261,562 | |||||
Accumulated other comprehensive loss | (206,025 | ) | (211,773 | ) | |||
Shareholders' Investment Attributable to Shareholders of Crawford & Company | 171,610 | 153,883 | |||||
Noncontrolling interests | 4,394 | 5,381 | |||||
Total Shareholders' Investment | 176,004 | 159,264 | |||||
TOTAL LIABILITIES AND SHAREHOLDERS' INVESTMENT | $ | 790,274 | $ | 735,859 |
Six Months Ended June 30, | |||||||
(In thousands) | 2017 | 2016 | |||||
Cash Flows From Operating Activities: | |||||||
Net income | $ | 17,896 | $ | 17,790 | |||
Reconciliation of net income to net cash (used in) provided by operating activities: | |||||||
Depreciation and amortization | 20,358 | 20,558 | |||||
Stock-based compensation | 3,405 | 1,957 | |||||
Changes in operating assets and liabilities, net of effects of acquisitions and dispositions: | |||||||
Accounts receivable, net | (12,192 | ) | (7,437 | ) | |||
Unbilled revenues, net | (10,899 | ) | (13,306 | ) | |||
Accrued or prepaid income taxes | 4,078 | 3,224 | |||||
Accounts payable and accrued liabilities | (24,626 | ) | 1,949 | ||||
Deferred revenues | (658 | ) | (4,084 | ) | |||
Accrued retirement costs | (10,409 | ) | (5,247 | ) | |||
Prepaid expenses and other operating activities | (3,312 | ) | (3,945 | ) | |||
Net cash (used in) provided by operating activities | (16,359 | ) | 11,459 | ||||
Cash Flows From Investing Activities: | |||||||
Acquisitions of property and equipment | (3,767 | ) | (4,588 | ) | |||
Proceeds from disposals of property and equipment | 316 | — | |||||
Capitalization of computer software costs | (12,155 | ) | (8,749 | ) | |||
Payments for business acquisitions, net of cash acquired | (36,029 | ) | (3,672 | ) | |||
Other investing activities | (257 | ) | (95 | ) | |||
Net cash used in investing activities | (51,892 | ) | (17,104 | ) | |||
Cash Flows From Financing Activities: | |||||||
Cash dividends paid | (6,869 | ) | (6,762 | ) | |||
Payments related to shares received for withholding taxes under stock-based compensation plans | (435 | ) | (4 | ) | |||
Proceeds from shares purchased under employee stock-based compensation plans | 297 | 449 | |||||
Decrease in note payable for stock repurchase | — | (2,206 | ) | ||||
Repurchases of common stock | (3,434 | ) | — | ||||
Increases in short-term and revolving credit facility borrowings | 61,318 | 51,471 | |||||
Payments on short-term and revolving credit facility borrowings | (4,897 | ) | (52,825 | ) | |||
Payments on capital lease obligations | (693 | ) | (935 | ) | |||
Dividends paid to noncontrolling interests | — | (210 | ) | ||||
Other financing activities | — | (12 | ) | ||||
Net cash provided by (used in) financing activities | 45,287 | (11,034 | ) | ||||
Effects of exchange rate changes on cash and cash equivalents | 1,357 | (22 | ) | ||||
Decrease in cash and cash equivalents | (21,607 | ) | (16,701 | ) | |||
Cash and cash equivalents at beginning of year | 81,569 | 76,066 | |||||
Cash and cash equivalents at end of period | $ | 59,962 | $ | 59,365 |
Common Stock | Accumulated | Shareholders' Investment Attributable to | |||||||||||||||||||||||||||||
2017 | Class A Non-Voting | Class B Voting | Additional Paid-In Capital | Retained Earnings | Other Comprehensive Loss | Shareholders of Crawford & Company | Noncontrolling Interests | Total Shareholders' Investment | |||||||||||||||||||||||
Balance at January 1, 2017 | $ | 31,296 | $ | 24,690 | $ | 48,108 | $ | 261,562 | $ | (211,773 | ) | $ | 153,883 | $ | 5,381 | $ | 159,264 | ||||||||||||||
Net income (1) | — | — | — | 7,664 | — | 7,664 | 137 | 7,801 | |||||||||||||||||||||||
Other comprehensive income (loss) | — | — | — | — | 3,475 | 3,475 | (814 | ) | 2,661 | ||||||||||||||||||||||
Cash dividends paid | — | — | — | (3,441 | ) | — | (3,441 | ) | — | (3,441 | ) | ||||||||||||||||||||
Stock-based compensation | — | — | 1,296 | — | — | 1,296 | — | 1,296 | |||||||||||||||||||||||
Cumulative-effect adjustment of ASU 2016-09 | — | — | — | 692 | — | 692 | — | 692 | |||||||||||||||||||||||
Common stock activity | 231 | — | (629 | ) | — | — | (398 | ) | — | (398 | ) | ||||||||||||||||||||
Acquisition of noncontrolling interests | — | — | 34 | — | — | 34 | (715 | ) | (681 | ) | |||||||||||||||||||||
Balance at March 31, 2017 | $ | 31,527 | $ | 24,690 | $ | 48,809 | $ | 266,477 | $ | (208,298 | ) | $ | 163,205 | $ | 3,989 | $ | 167,194 | ||||||||||||||
Net income (1) | — | — | — | 10,201 | — | 10,201 | 275 | 10,476 | |||||||||||||||||||||||
Other comprehensive income | — | — | — | — | 2,273 | 2,273 | 130 | 2,403 | |||||||||||||||||||||||
Cash dividends paid | — | — | — | (3,428 | ) | — | (3,428 | ) | — | (3,428 | ) | ||||||||||||||||||||
Stock-based compensation | — | — | 2,109 | — | — | 2,109 | — | 2,109 | |||||||||||||||||||||||
Repurchases of common stock | (357 | ) | (48 | ) | — | (3,029 | ) | — | (3,434 | ) | — | (3,434 | ) | ||||||||||||||||||
Common stock activity | 88 | — | 172 | — | — | 260 | — | 260 | |||||||||||||||||||||||
Acquisition of noncontrolling interests | — | — | 424 | — | — | 424 | — | 424 | |||||||||||||||||||||||
Balance at June 30, 2017 | $ | 31,258 | $ | 24,642 | $ | 51,514 | $ | 270,221 | $ | (206,025 | ) | $ | 171,610 | $ | 4,394 | $ | 176,004 |
Common Stock | Accumulated | Shareholders' Investment Attributable to | |||||||||||||||||||||||||||||
2016 | Class A Non-Voting | Class B Voting | Additional Paid-In Capital | Retained Earnings | Other Comprehensive Loss | Shareholders of Crawford & Company | Noncontrolling Interests | Total Shareholders' Investment | |||||||||||||||||||||||
Balance at January 1, 2016 | $ | 30,537 | $ | 24,690 | $ | 41,936 | $ | 239,161 | $ | (222,631 | ) | $ | 113,693 | $ | 10,658 | $ | 124,351 | ||||||||||||||
Net income (loss) | — | — | — | 8,630 | — | 8,630 | (1 | ) | 8,629 | ||||||||||||||||||||||
Other comprehensive income (loss) | — | — | — | — | 338 | 338 | (614 | ) | (276 | ) | |||||||||||||||||||||
Cash dividends paid | — | — | — | (3,373 | ) | — | (3,373 | ) | — | (3,373 | ) | ||||||||||||||||||||
Stock-based compensation | — | — | 729 | — | — | 729 | — | 729 | |||||||||||||||||||||||
Common stock activity | 14 | — | — | — | — | 14 | — | 14 | |||||||||||||||||||||||
Acquisition of noncontrolling interests | — | — | 1,079 | — | — | 1,079 | (4,879 | ) | (3,800 | ) | |||||||||||||||||||||
Dividends paid to noncontrolling interests | — | — | — | — | — | — | (186 | ) | (186 | ) | |||||||||||||||||||||
Balance at March 31, 2016 | $ | 30,551 | $ | 24,690 | $ | 43,744 | $ | 244,418 | $ | (222,293 | ) | $ | 121,110 | $ | 4,978 | $ | 126,088 | ||||||||||||||
Net income | — | — | — | 8,627 | — | 8,627 | 534 | 9,161 | |||||||||||||||||||||||
Other comprehensive income (loss) | — | — | — | — | 8,474 | 8,474 | (469 | ) | 8,005 | ||||||||||||||||||||||
Cash dividends paid | — | — | — | (3,389 | ) | — | (3,389 | ) | — | (3,389 | ) | ||||||||||||||||||||
Stock-based compensation | — | — | 1,228 | — | — | 1,228 | — | 1,228 | |||||||||||||||||||||||
Common stock activity | 250 | — | 181 | — | — | 431 | — | 431 | |||||||||||||||||||||||
Dividends paid to noncontrolling interests | — | — | — | — | — | — | (23 | ) | (23 | ) | |||||||||||||||||||||
Balance at June 30, 2016 | $ | 30,801 | $ | 24,690 | $ | 45,153 | $ | 249,656 | $ | (213,819 | ) | $ | 136,481 | $ | 5,020 | $ | 141,501 |
Three months ended | Six months ended | ||||||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||||||
Service cost | $ | 328 | $ | 368 | $ | 657 | $ | 658 | |||||||
Interest cost | 6,226 | 8,664 | 12,396 | 16,572 | |||||||||||
Expected return on assets | (8,964 | ) | (10,938 | ) | (17,928 | ) | (20,758 | ) | |||||||
Amortization of actuarial loss | 3,094 | 3,541 | 6,145 | 6,818 | |||||||||||
Net periodic benefit cost | $ | 684 | $ | 1,635 | $ | 1,270 | $ | 3,290 |
Three months ended | Six months ended | ||||||||||||||||||||||||||
June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | ||||||||||||||||||||||||
(in thousands, except per share amounts) | CRD-A | CRD-B | CRD-A | CRD-B | CRD-A | CRD-B | CRD-A | CRD-B | |||||||||||||||||||
Earnings per share - basic: | |||||||||||||||||||||||||||
Numerator: | |||||||||||||||||||||||||||
Allocation of undistributed earnings | $ | 3,792 | $ | 2,981 | $ | 2,904 | $ | 2,334 | $ | 6,156 | $ | 4,840 | $ | 5,811 | $ | 4,683 | |||||||||||
Dividends paid | 2,193 | 1,235 | 2,155 | 1,234 | 4,400 | 2,469 | 4,294 | 2,469 | |||||||||||||||||||
Net income attributable to common shareholders, basic | $ | 5,985 | $ | 4,216 | $ | 5,059 | $ | 3,568 | $ | 10,556 | $ | 7,309 | $ | 10,105 | $ | 7,152 | |||||||||||
Denominator: | |||||||||||||||||||||||||||
Weighted-average common shares outstanding, basic | 31,394 | 24,678 | 30,725 | 24,690 | 31,401 | 24,684 | 30,635 | 24,690 | |||||||||||||||||||
Earnings per share - basic | $ | 0.19 | $ | 0.17 | $ | 0.16 | $ | 0.14 | $ | 0.34 | $ | 0.30 | $ | 0.33 | $ | 0.29 |
Three months ended | Six months ended | ||||||||||||||||||||||||||
June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | ||||||||||||||||||||||||
(in thousands, except per share amounts) | CRD-A | CRD-B | CRD-A | CRD-B | CRD-A | CRD-B | CRD-A | CRD-B | |||||||||||||||||||
Earnings per share - diluted: | |||||||||||||||||||||||||||
Numerator: | |||||||||||||||||||||||||||
Allocation of undistributed earnings | $ | 3,830 | $ | 2,943 | $ | 2,926 | $ | 2,312 | $ | 6,223 | $ | 4,773 | $ | 5,844 | $ | 4,650 | |||||||||||
Dividends paid | 2,193 | 1,235 | 2,155 | 1,234 | 4,400 | 2,469 | 4,294 | 2,469 | |||||||||||||||||||
Net income attributable to common shareholders, diluted | $ | 6,023 | $ | 4,178 | $ | 5,081 | $ | 3,546 | $ | 10,623 | $ | 7,242 | $ | 10,138 | $ | 7,119 | |||||||||||
Denominator: | |||||||||||||||||||||||||||
Weighted-average common shares outstanding, basic | 31,394 | 24,678 | 30,725 | 24,690 | 31,401 | 24,684 | 30,635 | 24,690 | |||||||||||||||||||
Weighted-average effect of dilutive securities | 725 | — | 528 | — | 780 | — | 396 | — | |||||||||||||||||||
Weighted-average common shares outstanding, diluted | 32,119 | 24,678 | 31,253 | 24,690 | 32,181 | 24,684 | 31,031 | 24,690 | |||||||||||||||||||
Earnings per share - diluted | $ | 0.19 | $ | 0.17 | $ | 0.16 | $ | 0.14 | $ | 0.33 | $ | 0.29 | $ | 0.33 | $ | 0.29 |
Three months ended | Six months ended | ||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||
Shares underlying stock options excluded due to the options' respective exercise prices being greater than the average stock price during the period | 786 | — | 673 | 74 | |||||||
Performance stock grants excluded because performance conditions have not been met (1) | 402 | 1,000 | 402 | 1,000 |
(1) | Compensation cost is recognized for these performance stock grants based on expected achievement rates; however, no consideration is given to these performance stock grants when calculating earnings per share until the performance measurements have been achieved. |
Three months ended | Six months ended | ||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||
CRD-A issued under Non-Employee Director Stock Plan | 10 | 113 | 90 | 119 | |||||||
CRD-A issued under the U.K. ShareSave Scheme | 57 | 134 | 59 | 141 | |||||||
CRD-A issued under the Executive Stock Bonus Plan | — | 3 | 107 | 4 | |||||||
CRD-A issued under the 2016 Omnibus Stock and Incentive Plan | 20 | — | 62 | — |
Three months ended June 30, 2017 | Six months ended June 30, 2017 | ||||||||||||||||||||||
(in thousands) | Foreign currency translation adjustments | Retirement liabilities (1) | AOCL attributable to shareholders of Crawford & Company | Foreign currency translation adjustments | Retirement liabilities (1) | AOCL attributable to shareholders of Crawford & Company | |||||||||||||||||
Beginning balance | $ | (31,757 | ) | $ | (176,541 | ) | $ | (208,298 | ) | $ | (33,449 | ) | $ | (178,324 | ) | $ | (211,773 | ) | |||||
Other comprehensive income before reclassifications | 523 | — | 523 | 2,215 | — | 2,215 | |||||||||||||||||
Amounts reclassified from accumulated other comprehensive income | — | 1,750 | 1,750 | — | 3,533 | 3,533 | |||||||||||||||||
Net current period other comprehensive income | 523 | 1,750 | 2,273 | 2,215 | 3,533 | 5,748 | |||||||||||||||||
Ending balance | $ | (31,234 | ) | $ | (174,791 | ) | $ | (206,025 | ) | $ | (31,234 | ) | $ | (174,791 | ) | $ | (206,025 | ) | |||||
Three months ended June 30, 2016 | Six months ended June 30, 2016 | ||||||||||||||||||||||
(in thousands) | Foreign currency translation adjustments | Retirement liabilities (1) | AOCL attributable to shareholders of Crawford & Company | Foreign currency translation adjustments | Retirement liabilities (1) | AOCL attributable to shareholders of Crawford & Company | |||||||||||||||||
Beginning balance | $ | (26,150 | ) | $ | (196,143 | ) | $ | (222,293 | ) | $ | (24,347 | ) | $ | (198,284 | ) | $ | (222,631 | ) | |||||
Other comprehensive income before reclassifications | 6,333 | — | 6,333 | 4,530 | — | 4,530 | |||||||||||||||||
Amounts reclassified from accumulated other comprehensive income | — | 2,141 | 2,141 | — | 4,282 | 4,282 | |||||||||||||||||
Net current period other comprehensive income | 6,333 | 2,141 | 8,474 | 4,530 | 4,282 | 8,812 | |||||||||||||||||
Ending balance | $ | (19,817 | ) | $ | (194,002 | ) | $ | (213,819 | ) | $ | (19,817 | ) | $ | (194,002 | ) | $ | (213,819 | ) | |||||
(1) | Retirement liabilities reclassified to net income are related to the amortization of actuarial losses and are included in "Selling, general, and administrative expenses" in the Company's unaudited Condensed Consolidated Statements of Operations. See Note 5, "Defined Benefit Pension Plans" for additional details. |
Fair Value Measurements at June 30, 2017 | |||||||||||||||
Significant Other | Significant | ||||||||||||||
Quoted Prices in | Observable | Unobservable | |||||||||||||
Active Markets | Inputs | Inputs | |||||||||||||
(in thousands) | Total | (Level 1) | (Level 2) | (Level 3) | |||||||||||
Assets: | |||||||||||||||
Money market funds (1) | $ | 10,098 | $ | 10,098 | $ | — | $ | — | |||||||
(1) | The fair values of the money market funds were based on recently quoted market prices and reported transactions in an active marketplace. Money market funds are included in the Company's unaudited Condensed Consolidated Balance Sheets as "Cash and cash equivalents." |
Three months ended | Six months ended | ||||||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||||||
Revenues: | |||||||||||||||
U.S. Services | $ | 61,316 | $ | 58,886 | $ | 121,791 | $ | 117,439 | |||||||
International | 110,370 | 122,617 | 220,235 | 239,475 | |||||||||||
Broadspire | 77,882 | 75,099 | 154,861 | 151,299 | |||||||||||
Garden City Group | 19,679 | 25,741 | 39,627 | 51,364 | |||||||||||
Total segment revenues before reimbursements | 269,247 | 282,343 | 536,514 | 559,577 | |||||||||||
Reimbursements | 14,725 | 15,326 | 26,988 | 29,000 | |||||||||||
Total revenues | $ | 283,972 | $ | 297,669 | $ | 563,502 | $ | 588,577 | |||||||
Segment Operating Earnings (Loss): | |||||||||||||||
U.S. Services | $ | 11,133 | $ | 9,560 | $ | 16,650 | $ | 18,589 | |||||||
International | 10,293 | 11,125 | 19,517 | 18,407 | |||||||||||
Broadspire | 8,899 | 6,529 | 15,995 | 15,234 | |||||||||||
Garden City Group | (1,653 | ) | 2,558 | (2,455 | ) | 3,830 | |||||||||
Total segment operating earnings | 28,672 | 29,772 | 49,707 | 56,060 | |||||||||||
Add (Deduct): | |||||||||||||||
Unallocated corporate and shared (costs) and credits, net | 487 | (5,889 | ) | (2,255 | ) | (10,507 | ) | ||||||||
Net corporate interest expense | (2,114 | ) | (2,523 | ) | (4,150 | ) | (5,291 | ) | |||||||
Stock option expense | (457 | ) | (137 | ) | (874 | ) | (227 | ) | |||||||
Amortization of customer-relationship intangible assets | (2,721 | ) | (2,420 | ) | (5,498 | ) | (4,879 | ) | |||||||
Restructuring and special charges | (6,782 | ) | (3,526 | ) | (7,387 | ) | (5,943 | ) | |||||||
Income before income taxes | $ | 17,085 | $ | 15,277 | $ | 29,543 | $ | 29,213 |
Three months ended | Six months ended | ||||||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||||||
U.S. Services | |||||||||||||||
Claims Field Operations | $ | 22,268 | $ | 20,193 | $ | 43,369 | $ | 40,706 | |||||||
Technical Services | 6,927 | 7,203 | 14,133 | 13,929 | |||||||||||
Catastrophe Services | 8,644 | 11,423 | 21,790 | 25,955 | |||||||||||
Subtotal U.S. Claims Services | 37,839 | 38,819 | 79,292 | 80,590 | |||||||||||
Contractor Connection | 21,250 | 20,067 | 38,341 | 36,849 | |||||||||||
WeGoLook | 2,227 | — | 4,158 | — | |||||||||||
Total Revenues before Reimbursements--U.S. Services | $ | 61,316 | $ | 58,886 | $ | 121,791 | $ | 117,439 | |||||||
Broadspire | |||||||||||||||
Workers' Compensation, Disability and Liability Claims Management | $ | 33,606 | $ | 31,670 | $ | 66,589 | $ | 63,882 | |||||||
Medical Management Services | 40,792 | 39,923 | 81,359 | 80,284 | |||||||||||
Risk Management Information Services | 3,484 | 3,506 | 6,913 | 7,133 | |||||||||||
Total Revenues before Reimbursements--Broadspire | $ | 77,882 | $ | 75,099 | $ | 154,861 | $ | 151,299 |
Three months ended | Six months ended | ||||||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||||||
Implementation and phase-in of the Centers | $ | 66 | $ | 1,973 | $ | 223 | $ | 2,402 | |||||||
Restructuring and integration costs | 6,716 | 716 | 6,716 | 1,603 | |||||||||||
Asset impairments and lease termination costs | — | 337 | 448 | 1,165 | |||||||||||
Total restructuring charges | $ | 6,782 | $ | 3,026 | $ | 7,387 | $ | 5,170 | |||||||
Three months ended June 30, 2017 | ||||||||||||||||||||
(in thousands) | Deferred rent | Accrued compensation and related costs | Accounts payable | Other accrued liabilities | Total | |||||||||||||||
Beginning balance, March 31, 2017 | $ | 2,743 | $ | 595 | $ | — | $ | 1,524 | $ | 4,862 | ||||||||||
Additions | — | — | 6,688 | 94 | — | 6,782 | ||||||||||||||
Adjustments to accruals | (502 | ) | — | — | (431 | ) | (933 | ) | ||||||||||||
Cash payments | — | (2,087 | ) | (94 | ) | (24 | ) | (2,205 | ) | |||||||||||
Ending balance, June 30, 2017 | $ | 2,241 | $ | 5,196 | $ | — | $ | 1,069 | $ | 8,506 | ||||||||||
Six months ended June 30, 2017 | ||||||||||||||||||||
(in thousands) | Deferred rent | Accrued compensation and related costs | Accounts payable | Other accrued liabilities | Total | |||||||||||||||
Beginning balance, December 31, 2016 | $ | 3,066 | $ | 1,525 | $ | 617 | $ | 1,949 | $ | 7,157 | ||||||||||
Additions | — | — | 6,833 | 94 | 460 | 7,387 | ||||||||||||||
Adjustments to accruals | (825 | ) | — | — | (431 | ) | (1,256 | ) | ||||||||||||
Cash payments | — | (3,162 | ) | (711 | ) | (909 | ) | (4,782 | ) | |||||||||||
Ending balance, June 30, 2017 | $ | 2,241 | $ | 5,196 | $ | — | $ | 1,069 | $ | 8,506 | ||||||||||
• | a decline in cases referred to us for any reason, including changes in the degree to which property and casualty insurance carriers outsource their claims handling functions, |
• | the project-based nature of our Garden City Group segment, including associated fluctuations in revenue, |
• | changes in global economic conditions, |
• | changes in interest rates, |
• | changes in foreign currency exchange rates, |
• | changes in regulations and practices of various governmental authorities, |
• | changes in our competitive environment, |
• | changes in the financial condition of our clients, |
• | the loss of any material customer, |
• | our ability to successfully integrate the operations of acquired businesses, |
• | our ability to achieve projected levels of efficiencies and cost savings from our Global Business Services Center in Manila, Philippines and our Global Technology Services Center in Pune, India (the "Centers"), |
• | regulatory changes related to funding of defined benefit pension plans, |
• | our underfunded U.S. and U.K. defined benefit pension plans and our future funding obligations thereunder, |
• | our ability to complete any transaction involving the acquisition or disposition of assets on terms and at times acceptable to us, |
• | our ability to identify new revenue sources not tied to the insurance underwriting cycle, |
• | our ability to develop or acquire information technology resources to support and grow our business, |
• | our ability to attract and retain qualified personnel, |
• | our ability to renew existing contracts with clients on satisfactory terms, |
• | our ability to collect amounts due from our clients and others, |
• | continued availability of funding under our financing agreements, |
• | general risks associated with doing business outside the U.S.,including changes in tax rates, |
• | our ability to comply with the covenants in our financing or other agreements, |
• | changes in market conditions or legislation (including judicial interpretation thereof) relating to class actions, which may make it more difficult for plaintiffs to bring such actions, |
• | changes in the frequency or severity of man-made or natural disasters, |
• | the ability of our third-party service providers, used for certain aspects of our internal business functions, to meet expected service levels, |
• | our ability to prevent cybersecurity breaches and cyber incidents, |
• | our ability to achieve targeted integration goals with the consolidation and migration of multiple software platforms, |
• | risks associated with our having a controlling shareholder, and |
• | impairments of goodwill or our other indefinite-lived intangible assets. |
Restructuring Charges | Three months ended | Six months ended | |||||||||||
(in thousands) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||||
Implementation and phase-in of the Centers | $ | 66 | $ | 1,973 | 223 | $ | 2,402 | ||||||
Restructuring and integration costs | 6,716 | 716 | 6,716 | 1,603 | |||||||||
Asset impairments and lease termination costs | — | 337 | 448 | 1,165 | |||||||||
Total restructuring charges | $ | 6,782 | $ | 3,026 | $ | 7,387 | $ | 5,170 | |||||
Three months ended | Six months ended | ||||||||||||||
(in thousands, except percentages) | June 30, 2017 | June 30, 2016 | June 30, 2017 | June 30, 2016 | |||||||||||
Revenues: | |||||||||||||||
U.S. Services | $ | 61,316 | $ | 58,886 | $ | 121,791 | $ | 117,439 | |||||||
International | 110,370 | 122,617 | 220,235 | 239,475 | |||||||||||
Broadspire | 77,882 | 75,099 | 154,861 | 151,299 | |||||||||||
Garden City Group | 19,679 | 25,741 | 39,627 | 51,364 | |||||||||||
Total revenues, before reimbursements | 269,247 | 282,343 | 536,514 | 559,577 | |||||||||||
Reimbursements | 14,725 | 15,326 | 26,988 | 29,000 | |||||||||||
Total Revenues | $ | 283,972 | $ | 297,669 | $ | 563,502 | $ | 588,577 | |||||||
Direct Compensation, Fringe Benefits & Non-Employee Labor: | |||||||||||||||
U.S. Services | $ | 34,173 | $ | 32,529 | $ | 72,301 | $ | 68,005 | |||||||
% of related revenues before reimbursements | 55.7 | % | 55.3 | % | 59.3 | % | 57.9 | % | |||||||
International | 71,659 | 77,238 | 142,577 | 153,567 | |||||||||||
% of related revenues before reimbursements | 65.0 | % | 63.0 | % | 64.7 | % | 64.1 | % | |||||||
Broadspire | 42,830 | 42,240 | 86,253 | 83,862 | |||||||||||
% of related revenues before reimbursements | 55.0 | % | 56.2 | % | 55.7 | % | 55.4 | % | |||||||
Garden City Group | 13,763 | 16,500 | 27,827 | 33,820 | |||||||||||
% of related revenues before reimbursements | 69.9 | % | 64.1 | % | 70.2 | % | 65.9 | % | |||||||
Total | $ | 162,425 | $ | 168,507 | $ | 328,958 | $ | 339,254 | |||||||
% of Revenues before reimbursements | 60.3 | % | 59.7 | % | 61.3 | % | 60.6 | % | |||||||
Expenses Other than Direct Compensation, Fringe Benefits & Non-Employee Labor: | |||||||||||||||
U.S. Services | $ | 16,010 | $ | 16,797 | $ | 32,840 | $ | 30,845 | |||||||
% of related revenues before reimbursements | 26.1 | % | 28.5 | % | 27.0 | % | 26.3 | % | |||||||
International | 28,418 | 34,254 | 58,141 | 67,501 | |||||||||||
% of related revenues before reimbursements | 25.7 | % | 27.9 | % | 26.4 | % | 28.2 | % | |||||||
Broadspire | 26,153 | 26,330 | 52,613 | 52,203 | |||||||||||
% of related revenues before reimbursements | 33.6 | % | 35.1 | % | 34.0 | % | 34.5 | % | |||||||
Garden City Group | 7,569 | 6,683 | 14,255 | 13,714 | |||||||||||
% of related revenues before reimbursements | 38.5 | % | 26.0 | % | 36.0 | % | 26.6 | % | |||||||
Total before reimbursements | 78,150 | 84,064 | 157,849 | 164,263 | |||||||||||
% of Revenues before reimbursements | 29.0 | % | 29.8 | % | 29.4 | % | 29.4 | % | |||||||
Reimbursements | 14,725 | 15,326 | 26,988 | 29,000 | |||||||||||
Total | $ | 92,875 | $ | 99,390 | $ | 184,837 | $ | 193,263 | |||||||
% of Revenues | 32.7 | % | 33.4 | % | 32.8 | % | 32.8 | % | |||||||
Operating Earnings (Loss): | |||||||||||||||
U.S. Services | $ | 11,133 | $ | 9,560 | $ | 16,650 | $ | 18,589 | |||||||
% of related revenues before reimbursements | 18.2 | % | 16.2 | % | 13.7 | % | 15.8 | % | |||||||
International | 10,293 | 11,125 | 19,517 | 18,407 | |||||||||||
% of related revenues before reimbursements | 9.3 | % | 9.1 | % | 8.9 | % | 7.7 | % | |||||||
Broadspire | 8,899 | 6,529 | 15,995 | 15,234 | |||||||||||
% of related revenues before reimbursements | 11.4 | % | 8.7 | % | 10.3 | % | 10.1 | % | |||||||
Garden City Group | (1,653 | ) | 2,558 | (2,455 | ) | 3,830 | |||||||||
% of related revenues before reimbursements | (8.4 | )% | 9.9 | % | (6.2 | )% | 7.5 | % | |||||||
Add (Deduct): | |||||||||||||||
Unallocated corporate and shared (costs) and credits, net | 487 | (5,889 | ) | (2,255 | ) | (10,507 | ) | ||||||||
Net corporate interest expense | (2,114 | ) | (2,523 | ) | (4,150 | ) | (5,291 | ) | |||||||
Stock option expense | (457 | ) | (137 | ) | (874 | ) | (227 | ) | |||||||
Amortization of customer-relationship intangible assets | (2,721 | ) | (2,420 | ) | (5,498 | ) | (4,879 | ) | |||||||
Restructuring and special charges | (6,782 | ) | (3,526 | ) | (7,387 | ) | (5,943 | ) | |||||||
Income before income taxes | 17,085 | 15,277 | 29,543 | 29,213 | |||||||||||
Provision for income taxes | (6,812 | ) | (6,116 | ) | (11,647 | ) | (11,423 | ) | |||||||
Net income | 10,273 | 9,161 | 17,896 | 17,790 | |||||||||||
Net income attributable to noncontrolling interests and redeemable noncontrolling interests | (72 | ) | (534 | ) | (31 | ) | (533 | ) | |||||||
Net income attributable to shareholders of Crawford & Company | $ | 10,201 | $ | 8,627 | $ | 17,865 | $ | 17,257 |
Three months ended | Six months ended | ||||||||||||||||||||
(in thousands, except percentages) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | June 30, 2016 | Variance | |||||||||||||||
Claims Field Operations | $ | 22,268 | $ | 20,193 | 10.3 | % | $ | 43,369 | $ | 40,706 | 6.5 | % | |||||||||
Technical Services | 6,927 | 7,203 | (3.8 | )% | 14,133 | 13,929 | 1.5 | % | |||||||||||||
Catastrophe Services | 8,644 | 11,423 | (24.3 | )% | 21,790 | 25,955 | (16.0 | )% | |||||||||||||
Subtotal U.S. Claims Services | 37,839 | 38,819 | (2.5 | )% | 79,292 | 80,590 | (1.6 | )% | |||||||||||||
Contractor Connection | 21,250 | 20,067 | 5.9 | % | 38,341 | 36,849 | 4.0 | % | |||||||||||||
WeGoLook | 2,227 | — | nm | 4,158 | — | nm | |||||||||||||||
Total U.S. Services Revenues before Reimbursements | $ | 61,316 | $ | 58,886 | 4.1 | % | $ | 121,791 | $ | 117,439 | 3.7 | % |
Three months ended | Six months ended | ||||||||||||||||
(whole numbers, except percentages ) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | June 30, 2016 | Variance | |||||||||||
Claims Field Operations | 38,699 | 38,996 | (0.8 | )% | 78,914 | 77,292 | 2.1 | % | |||||||||
Technical Services | 2,338 | 2,277 | 2.7 | % | 4,758 | 4,356 | 9.2 | % | |||||||||
Catastrophe Services | 3,018 | 5,075 | (40.5 | )% | 7,446 | 10,294 | (27.7 | )% | |||||||||
Subtotal U.S. Claims Services | 44,055 | 46,348 | (4.9 | )% | 91,118 | 91,942 | (0.9 | )% | |||||||||
Contractor Connection | 57,663 | 52,144 | 10.6 | % | 111,854 | 102,667 | 8.9 | % | |||||||||
WeGoLook | 28,406 | — | nm | 55,781 | — | nm | |||||||||||
Total U.S. Services Cases Received | 130,124 | 98,492 | 32.1 | % | 258,753 | 194,609 | 33.0 | % |
Three months ended | |||||||||||||||||
Based on actual exchange rates | Based on exchange rates for three months ended June 30, 2016 | ||||||||||||||||
(in thousands, except percentages) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | Variance | ||||||||||||
U.K. | $ | 35,573 | $ | 44,498 | (20.1 | )% | $ | 40,259 | (9.5 | )% | |||||||
Canada | 25,335 | 27,120 | (6.6 | )% | 26,482 | (2.4 | )% | ||||||||||
Asia-Pacific | 26,886 | 27,827 | (3.4 | )% | 26,489 | (4.8 | )% | ||||||||||
Europe and Rest of World | 22,576 | 23,172 | (2.6 | )% | 23,057 | (0.5 | )% | ||||||||||
Total International Revenues before Reimbursements | $ | 110,370 | $ | 122,617 | (10.0 | )% | $ | 116,287 | (5.2 | )% |
Six months ended | |||||||||||||||||
Based on actual exchange rates | Based on exchange rates for six months ended June 30, 2016 | ||||||||||||||||
(in thousands, except percentages) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | Variance | ||||||||||||
U.K. | $ | 73,292 | $ | 90,974 | (19.4 | )% | $ | 84,973 | (6.6 | )% | |||||||
Canada | 52,174 | 51,038 | 2.2 | % | 52,630 | 3.1 | % | ||||||||||
Asia-Pacific | 50,243 | 51,389 | (2.2 | )% | 49,477 | (3.7 | )% | ||||||||||
Europe and Rest of World | 44,526 | 46,074 | (3.4 | )% | 45,027 | (2.3 | )% | ||||||||||
Total International Revenues before Reimbursements | $ | 220,235 | $ | 239,475 | (8.0 | )% | $ | 232,107 | (3.1 | )% |
Three months ended | Six months ended | ||||||||||||||||
(whole numbers, except percentages) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | June 30, 2016 | Variance | |||||||||||
U.K. | 28,290 | 32,923 | (14.1 | )% | 58,499 | 70,028 | (16.5 | )% | |||||||||
Canada | 42,982 | 40,063 | 7.3 | % | 87,454 | 79,088 | 10.6 | % | |||||||||
Asia-Pacific | 24,831 | 21,733 | 14.3 | % | 47,348 | 48,368 | (2.1 | )% | |||||||||
Europe and Rest of World | 70,812 | 66,187 | 7.0 | % | 145,569 | 140,444 | 3.6 | % | |||||||||
Total International Cases Received | 166,915 | 160,906 | 3.7 | % | 338,870 | 337,928 | 0.3 | % |
Three months ended | Six months ended | ||||||||||||||||||||
(in thousands, except percentages) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | June 30, 2016 | Variance | |||||||||||||||
Medical Management Services | $ | 40,792 | $ | 39,923 | 2.2 | % | $ | 81,359 | $ | 80,284 | 1.3 | % | |||||||||
Workers' Compensation, Disability and Liability Claims Management | 33,606 | 31,670 | 6.1 | % | 66,589 | 63,882 | 4.2 | % | |||||||||||||
Risk Management Information Services | 3,484 | 3,506 | (0.6 | )% | 6,913 | 7,133 | (3.1 | )% | |||||||||||||
Total Broadspire Revenues before Reimbursements | $ | 77,882 | $ | 75,099 | 3.7 | % | $ | 154,861 | $ | 151,299 | 2.4 | % |
Three months ended | Six months ended | ||||||||||||||||
(whole numbers, except percentages) | June 30, 2017 | June 30, 2016 | Variance | June 30, 2017 | June 30, 2016 | Variance | |||||||||||
Workers' Compensation | 44,116 | 45,530 | (3.1 | )% | 87,070 | 89,903 | (3.2 | )% | |||||||||
Casualty | 30,861 | 37,732 | (18.2 | )% | 64,595 | 74,112 | (12.8 | )% | |||||||||
Medical Management, Disability and Other | 38,654 | 25,621 | 50.9 | % | 75,265 | 53,431 | 40.9 | % | |||||||||
Total Broadspire Cases Received | 113,631 | 108,883 | 4.4 | % | 226,930 | 217,446 | 4.4 | % |
• | Accounts receivable increased $14.5 million, or $12.2 million excluding foreign currency exchange impacts and other adjustments. This increase was largely due to increased receivables in Garden City Group when compared with December 31, 2016 balances. |
• | Unbilled revenues increased $13.2 million, or $10.9 million excluding foreign currency exchange impacts. This increase was primarily due to increased unbilled revenues in the International and Broadspire segments when compared with December 31, 2016 balances. |
Period | Total Number of Shares Purchased | Average Price Paid Per Share | Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs | Maximum Number of Shares That May be Purchased Under the Plans or Programs | ||||||||||
Balance as of March 31, 2017 | 1,455,300 | |||||||||||||
April 1, 2017 - April 30, 2017 | ||||||||||||||
CRD-A | 75,000 | $ | 8.39 | 75,000 | ||||||||||
CRD-B | — | $ | — | — | ||||||||||
Totals as of April 30, 2017 | 1,380,300 | |||||||||||||
May 1, 2017 - May 31, 2017 | ||||||||||||||
CRD-A | 206,320 | $ | 8.65 | 206,320 | ||||||||||
CRD-B | 23,945 | $ | 8.91 | 23,945 | ||||||||||
Totals as of May 31, 2017 | 1,173,980 | |||||||||||||
June 1, 2017 - June 30, 2017 | ||||||||||||||
CRD-A | 75,000 | $ | 7.82 | 75,000 | ||||||||||
CRD-B | 24,543 | $ | 9.00 | 24,543 | ||||||||||
Totals as of June 30, 2017 | 404,808 | 404,808 | 1,050,492 | |||||||||||
Crawford & Company (Registrant) | ||||||
Date: | August 9, 2017 | /s/ Harsha V. Agadi | ||||
Harsha V. Agadi | ||||||
President and Chief Executive Officer (Principal Executive Officer) | ||||||
Date: | August 9, 2017 | /s/ W. Bruce Swain | ||||
W. Bruce Swain | ||||||
Executive Vice President and Chief Financial Officer (Principal Financial Officer) |
Exhibit | ||
No. | Description | |
3.1 | Restated Articles of Incorporation of the Registrant (incorporated by reference to Exhibit 3.1 to the Registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on May 14, 2007) | |
3.2 | Restated By-laws of the Registrant, as amended (incorporated by reference to Exhibit 3.1 of the Registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on December 22, 2008) | |
10.1 | Settlement Agreement and Further Waiver of Claims effective May 4, 2017, by and between Crawford & Company EMEA/AP Management Limited and Ian V. Muress (incorporated by reference to Exhibit 10.1 to the Registrant's Current Report on Form 8-K filed with the Securities and Exchange Commission on May 10, 2017) | |
10.2 | Employment Agreement between Rohit Verma and Crawford & Company, dated June 22, 2017 | |
15 | Letter of Ernst & Young LLP | |
31.1 | Certification of principal executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 | |
31.2 | Certification of principal financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 | |
32.1 | Certification of principal executive officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 | |
32.2 | Certification of principal financial officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 | |
101 | XBRL Documents |
(a) | return of all Crawford property, documents, or instruments; |
(b) | no admission of liability on the part of Crawford; |
(c) | general release of any and all claims; |
(d) | non-disclosure; |
(e) | non-solicitation of employees and customers; |
(f) | non-competition; |
(g) | cooperation, and |
1. | I have reviewed this Quarterly Report on Form 10-Q of Crawford & Company; |
2. | Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; |
3. | Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; |
4. | The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)), for the registrant and have: |
5. | The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions): |
Date: | August 9, 2017 | /s/ Harsha V. Agadi | |
Harsha V. Agadi | |||
President and Chief Executive Officer (Principal Executive Officer) | |||
1. | I have reviewed this Quarterly Report on Form 10-Q of Crawford & Company; |
2. | Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; |
3. | Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; |
4. | The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)), for the registrant and have: |
5. | The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions): |
Date: | August 9, 2017 | /s/ W. Bruce Swain | |
W. Bruce Swain | |||
Executive Vice President and Chief Financial Officer (Principal Financial Officer) | |||
1. | The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m or 780(d)); and |
2. | The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. |
Date: | August 9, 2017 | /s/ Harsha V. Agadi | |
Harsha V. Agadi | |||
President and Chief Executive Officer | |||
(Principal Executive Officer) |
1. | The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. 78m or 780(d)); and |
2. | The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company. |
Date: | August 9, 2017 | /s/ W. Bruce Swain | |
W. Bruce Swain | |||
Executive Vice President and Chief Financial Officer | |||
(Principal Financial Officer) |
Document and Entity Information - shares |
6 Months Ended | |
---|---|---|
Jun. 30, 2017 |
Jul. 31, 2017 |
|
Document Information | ||
Entity Registrant Name | CRAWFORD & CO | |
Entity Central Index Key | 0000025475 | |
Document Type | 10-Q | |
Document Period End Date | Jun. 30, 2017 | |
Amendment Flag | false | |
Document Fiscal Year Focus | 2017 | |
Document Fiscal Period Focus | Q2 | |
Current Fiscal Year End Date | --12-31 | |
Entity Filer Category | Accelerated Filer | |
Class A Non-Voting | ||
Document Information | ||
Entity Common Stock, Shares Outstanding | 31,294,849 | |
Class B Voting | ||
Document Information | ||
Entity Common Stock, Shares Outstanding | 24,573,394 |
Condensed Consolidated Statements of Operations Unaudited (Parentheticals) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Income Statement [Abstract] | ||||
Interest income | $ 224 | $ 151 | $ 407 | $ 221 |
Condensed Consolidated Statements of Comprehensive Income Unaudited (Parentheticals) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Statement of Comprehensive Income [Abstract] | ||||
OCI, Tax on foreign currency translation gains (losses) | $ 0 | $ 0 | $ 0 | $ 0 |
OCI, Tax on amortization of actuarial losses on retirement plans included in net periodic pension cost | $ 990 | $ 1,107 | $ 1,979 | $ 2,213 |
Condensed Consolidated Balance Sheets Unaudited (Parentheticals) - USD ($) $ in Thousands |
Jun. 30, 2017 |
Dec. 31, 2016 |
[1] | ||
---|---|---|---|---|---|
Current Assets: | |||||
Allowance for doubtful accounts | $ 15,798 | $ 14,499 | |||
Class A Non-Voting | |||||
Shareholders' Investment: | |||||
Par or stated value per share (usd per share) | $ 1 | $ 1 | |||
Shares authorized (shares) | 50,000,000 | 50,000,000 | |||
Shares issued (shares) | 31,258,000 | 31,296,000 | |||
Shares outstanding (shares) | 31,258,000 | 31,296,000 | |||
Class B Voting | |||||
Shareholders' Investment: | |||||
Par or stated value per share (usd per share) | $ 1 | $ 1 | |||
Shares authorized (shares) | 50,000,000 | 50,000,000 | |||
Shares issued (shares) | 24,642,000 | 24,690,000 | |||
Shares outstanding (shares) | 24,642,000 | 24,690,000 | |||
|
Condensed Consolidated Statements of Cash Flows Unaudited - USD ($) $ in Thousands |
6 Months Ended | ||||
---|---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
||||
Cash Flows From Operating Activities: | |||||
Net income | $ 17,896 | $ 17,790 | |||
Reconciliation of net income to net cash (used in) provided by operating activities: | |||||
Depreciation and amortization | 20,358 | 20,558 | |||
Stock-based compensation | 3,405 | 1,957 | |||
Changes in operating assets and liabilities, net of effects of acquisitions and dispositions: | |||||
Accounts receivable, net | (12,192) | (7,437) | |||
Unbilled revenues, net | (10,899) | (13,306) | |||
Accrued or prepaid income taxes | 4,078 | 3,224 | |||
Accounts payable and accrued liabilities | (24,626) | 1,949 | |||
Deferred revenues | (658) | (4,084) | |||
Accrued retirement costs | (10,409) | (5,247) | |||
Prepaid expenses and other operating activities | (3,312) | (3,945) | |||
Net cash (used in) provided by operating activities | (16,359) | 11,459 | |||
Cash Flows From Investing Activities: | |||||
Acquisitions of property and equipment | (3,767) | (4,588) | |||
Proceeds from disposals of property and equipment | 316 | 0 | |||
Capitalization of computer software costs | (12,155) | (8,749) | |||
Payments for business acquisitions, net of cash acquired | (36,029) | (3,672) | |||
Other investing activities | (257) | (95) | |||
Net cash used in investing activities | (51,892) | (17,104) | |||
Cash Flows From Financing Activities: | |||||
Cash dividends paid | (6,869) | (6,762) | |||
Payments related to shares received for withholding taxes under stock-based compensation plans | (435) | (4) | |||
Proceeds from shares purchased under employee stock-based compensation plans | 297 | 449 | |||
Decrease in note payable for stock repurchase | 0 | (2,206) | |||
Repurchases of common stock | (3,434) | 0 | |||
Increases in short-term and revolving credit facility borrowings | 61,318 | 51,471 | |||
Payments on short-term and revolving credit facility borrowings | (4,897) | (52,825) | |||
Payments on capital lease obligations | (693) | (935) | |||
Dividends paid to noncontrolling interests | 0 | (210) | |||
Other financing activities | 0 | (12) | |||
Net cash provided by (used in) financing activities | 45,287 | (11,034) | |||
Effects of exchange rate changes on cash and cash equivalents | 1,357 | (22) | |||
Decrease in cash and cash equivalents | (21,607) | (16,701) | |||
Cash and cash equivalents at beginning of year | 81,569 | [1] | 76,066 | ||
Cash and cash equivalents at end of period | $ 59,962 | $ 59,365 | |||
|
Condensed Consolidated Statements of Shareholders' Investment Unaudited - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Jun. 30, 2017 |
Mar. 31, 2017 |
Jun. 30, 2016 |
Mar. 31, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | $ 167,194 | $ 159,264 | [1] | $ 126,088 | $ 124,351 | $ 159,264 | [1] | $ 124,351 | |||||
Net income, including portion attributable to nonredeemable noncontrolling interest | [2] | 10,476 | 7,801 | ||||||||||
Net income (loss), including portion attributable to noncontrolling interest | 10,273 | 9,161 | 8,629 | 17,896 | 17,790 | ||||||||
Other comprehensive income (loss) | 2,403 | 2,661 | 8,005 | (276) | 5,064 | 7,729 | |||||||
Cash dividends paid | (3,428) | (3,441) | (3,389) | (3,373) | |||||||||
Stock-based compensation | 2,109 | 1,296 | 1,228 | 729 | |||||||||
Cumulative-effect adjustment of ASU 2016-09 | 692 | ||||||||||||
Repurchases of common stock | (3,434) | ||||||||||||
Common stock activity | 260 | (398) | 431 | 14 | |||||||||
Acquisition of noncontrolling interests | 424 | ||||||||||||
Acquisition of noncontrolling interests | (681) | (3,800) | |||||||||||
Dividends paid to noncontrolling interests | (23) | (186) | |||||||||||
Ending balance | 176,004 | 167,194 | 141,501 | 126,088 | 176,004 | 141,501 | |||||||
Net income (loss) attributable to redeemable noncontrolling interests | 203 | 178 | |||||||||||
Additional Paid-In Capital | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | 48,809 | 48,108 | 43,744 | 41,936 | 48,108 | 41,936 | |||||||
Stock-based compensation | 2,109 | 1,296 | 1,228 | 729 | |||||||||
Common stock activity | 172 | (629) | 181 | ||||||||||
Acquisition of noncontrolling interests | 424 | ||||||||||||
Acquisition of noncontrolling interests | 34 | 1,079 | |||||||||||
Ending balance | 51,514 | 48,809 | 45,153 | 43,744 | 51,514 | 45,153 | |||||||
Retained Earnings | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | 266,477 | 261,562 | 244,418 | 239,161 | 261,562 | 239,161 | |||||||
Net income, including portion attributable to nonredeemable noncontrolling interest | [2] | 10,201 | 7,664 | ||||||||||
Net income (loss), including portion attributable to noncontrolling interest | 8,627 | 8,630 | |||||||||||
Cash dividends paid | (3,428) | (3,441) | (3,389) | (3,373) | |||||||||
Cumulative-effect adjustment of ASU 2016-09 | 692 | ||||||||||||
Repurchases of common stock | (3,029) | ||||||||||||
Ending balance | 270,221 | 266,477 | 249,656 | 244,418 | 270,221 | 249,656 | |||||||
Accumulated Other Comprehensive Loss | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | (208,298) | (211,773) | (222,293) | (222,631) | (211,773) | (222,631) | |||||||
Other comprehensive income (loss) | 2,273 | 3,475 | 8,474 | 338 | 5,748 | 8,812 | |||||||
Ending balance | (206,025) | (208,298) | (213,819) | (222,293) | (206,025) | (213,819) | |||||||
Shareholders' Investment Attributable to Shareholders of Crawford & Company | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | 163,205 | 153,883 | 121,110 | 113,693 | 153,883 | 113,693 | |||||||
Net income, including portion attributable to nonredeemable noncontrolling interest | [2] | 7,664 | |||||||||||
Net income (loss), including portion attributable to noncontrolling interest | 8,627 | 8,630 | |||||||||||
Other comprehensive income (loss) | 2,273 | 3,475 | 8,474 | 338 | |||||||||
Cash dividends paid | (3,428) | (3,441) | (3,389) | (3,373) | |||||||||
Stock-based compensation | 2,109 | 1,296 | 1,228 | 729 | |||||||||
Cumulative-effect adjustment of ASU 2016-09 | 692 | ||||||||||||
Repurchases of common stock | (3,434) | ||||||||||||
Common stock activity | 260 | (398) | 431 | 14 | |||||||||
Acquisition of noncontrolling interests | 424 | ||||||||||||
Acquisition of noncontrolling interests | 34 | 1,079 | |||||||||||
Ending balance | 171,610 | 163,205 | 136,481 | 121,110 | 171,610 | 136,481 | |||||||
Noncontrolling Interests | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | 3,989 | 5,381 | 4,978 | 10,658 | 5,381 | 10,658 | |||||||
Net income, including portion attributable to nonredeemable noncontrolling interest | [2] | 275 | 137 | ||||||||||
Net income (loss), including portion attributable to noncontrolling interest | 534 | (1) | |||||||||||
Other comprehensive income (loss) | 130 | (814) | (469) | (614) | |||||||||
Acquisition of noncontrolling interests | (715) | (4,879) | |||||||||||
Dividends paid to noncontrolling interests | (23) | (186) | |||||||||||
Ending balance | 4,394 | 3,989 | 5,020 | 4,978 | 4,394 | 5,020 | |||||||
Class A Non-Voting | Common Stock | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | 31,527 | 31,296 | 30,551 | 30,537 | 31,296 | 30,537 | |||||||
Repurchases of common stock | (357) | ||||||||||||
Common stock activity | 88 | 231 | 250 | 14 | |||||||||
Ending balance | 31,258 | 31,527 | 30,801 | 30,551 | 31,258 | 30,801 | |||||||
Class B Voting | Common Stock | |||||||||||||
Increase (Decrease) in Stockholders' Equity [Roll Forward] | |||||||||||||
Beginning balance | 24,690 | 24,690 | 24,690 | 24,690 | 24,690 | 24,690 | |||||||
Repurchases of common stock | (48) | ||||||||||||
Common stock activity | 0 | 0 | 0 | ||||||||||
Ending balance | $ 24,642 | $ 24,690 | $ 24,690 | $ 24,690 | $ 24,642 | $ 24,690 | |||||||
|
Basis of Presentation |
6 Months Ended |
---|---|
Jun. 30, 2017 | |
Organization, Consolidation and Presentation of Financial Statements [Abstract] | |
Basis of Presentation | The accompanying unaudited condensed consolidated financial statements of the Company have been prepared in accordance with U.S. generally accepted accounting principles ("GAAP") for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X promulgated by the United States Securities and Exchange Commission (the "SEC"). Accordingly, these unaudited condensed consolidated financial statements do not include all of the information and footnotes required by GAAP for complete financial statements. Operating results for the three months and six months ended, and the Company's financial position as of, June 30, 2017 are not necessarily indicative of the results or financial position that may be expected for the year ending December 31, 2017 or for other future periods. The financial results from the Company's operations outside of the U.S., Canada, the Caribbean, and certain subsidiaries in the Philippines, are reported and consolidated on a two-month delayed basis (fiscal year-end of October 31) as permitted by GAAP in order to provide sufficient time for accumulation of their results. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. In the opinion of management, all adjustments (consisting only of normal recurring accruals and adjustments) considered necessary for a fair presentation have been included. There have been no material changes to our significant accounting policies and estimates from those disclosed in the Company's Annual Report on Form 10-K for the year ended December 31, 2016. Certain prior period amounts among the segments have been reclassified to conform to the current presentation. These reclassifications had no effect on the Company's reported consolidated results. Significant intercompany transactions have been eliminated in consolidation. The Condensed Consolidated Balance Sheet information presented herein as of December 31, 2016 has been derived from the audited consolidated financial statements as of that date, but does not include all of the information and footnotes required by GAAP for complete financial statements. For further information, refer to the consolidated financial statements and footnotes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2016. The Company consolidates the liabilities of its deferred compensation plan and the related assets, which are held in a rabbi trust and also considered a variable interest entity ("VIE") of the Company. The rabbi trust was created to fund the liabilities of the Company's deferred compensation plan. The Company is considered the primary beneficiary of the rabbi trust because the Company directs the activities of the trust and can use the assets of the trust to satisfy the liabilities of the Company's deferred compensation plan. At June 30, 2017 and December 31, 2016, the liabilities of the deferred compensation plan were $7,609,000 and $9,385,000, respectively, which represented obligations of the Company rather than of the rabbi trust, and the values of the assets held in the related rabbi trust were $16,395,000 and $16,227,000, respectively. These liabilities and assets are included in "Other noncurrent liabilities" and "Other noncurrent assets," respectively, on the Company's unaudited Condensed Consolidated Balance Sheets. The Company owns 51% of the capital stock of Lloyd Warwick International Limited ("LWI"). The Company has also agreed to provide financial support to LWI of up to approximately $10,000,000. Because of this controlling financial interest, and because Crawford has the obligation to absorb certain of LWI's losses through the additional financial support that LWI may require, LWI is considered a VIE of the Company. LWI also does not meet the business scope exception, as Crawford provides more than half of its financial support, and because LWI lacks sufficient equity at risk to permit it to carry on its activities without this additional financial support. Creditors of LWI have no recourse to Crawford's general credit. Accordingly, Crawford is considered the primary beneficiary and consolidates LWI. Total assets and liabilities of LWI as of June 30, 2017 were $9,696,000 and $10,683,000, respectively. Total assets and liabilities of LWI as of December 31, 2016 were $9,300,000 and $10,554,000, respectively. Included in LWI's total liabilities is a loan from Crawford of $8,780,000 and $8,704,000 as of June 30, 2017 and December 31, 2016, respectively. Noncontrolling interests represent the minority shareholders' share of the net income or loss and shareholders' investment in consolidated subsidiaries. Noncontrolling interests are presented as a component of shareholders' investment in the unaudited Condensed Consolidated Balance Sheets and reflect the initial fair value of these investments by noncontrolling shareholders, along with their proportionate share of the income or loss of the subsidiaries, less any dividends or distributions. Noncontrolling interests that are redeemable at the option of the holder are presented outside of shareholders' investment as "Redeemable Noncontrolling Interests" and are carried at either their initial fair value plus any profits or losses or estimated redemption value if an adjustment is required. |
Business Acquisition |
6 Months Ended |
---|---|
Jun. 30, 2017 | |
Business Combinations [Abstract] | |
Business Acquisition | Business Acquisition On January 4, 2017, the Company acquired 85% of the outstanding membership interests of WeGoLook®, LLC, for the purchase price of $36,125,000. WeGoLook provides a variety of on-demand inspection, verification, and other field services for businesses and consumers through a mobile platform of independent contractors. Based on our preliminary acquisition accounting, net tangible assets acquired totaled $1,064,000, including $100,000 of cash. The difference between the purchase price and the net assets acquired represents indefinite and definite-lived intangible assets, goodwill and redeemable noncontrolling interests. The acquisition was funded primarily through additional borrowings under the Company's credit facility. The purchase agreement also provides that: (a) $250,000 of the purchase price will be held in escrow to secure the net working capital post-closing adjustment; and (b) $800,000 of the purchase price will be held in escrow for a period of 15 months, and $1,000,000 of the purchase price will be held in escrow for a period of 24 months, after the closing date in each case, to secure any valid indemnification claims that the Company may assert for specified breaches of representations, warranties or covenants under the purchase agreement. No amounts have been released from escrow as of June 30, 2017. The Company has an option, beginning on January 1, 2022 and expiring on December 31, 2023, to acquire the remaining 15% of the outstanding membership interests of WeGoLook. In the event the Company does not exercise the option, beginning on January 1, 2024, the minority members shall have the right to require the Company to acquire the minority members’ interests on or before December 31, 2024. In addition, at the time of the exercise of the option or the put, the minority members may be entitled to additional consideration depending on whether certain financial targets of WeGoLook are achieved between closing and December 31, 2021. The acquisition was accounted for under the guidance of ASC 805-10, as a business combination under the acquisition method. The preliminary application of acquisition accounting to the assets acquired, and liabilities and redeemable noncontrolling interests assumed, as well as the results of operations of WeGoLook including income or loss attributable to redeemable noncontrolling interests, are reported within the Company’s U.S. Services segment. As a result of the acquisition, the Company preliminarily recognized definite-lived intangible assets of $17,794,000 consisting of developed technology, customer relationships, non-compete agreements and established relationships with independent contractors. The estimated useful lives of these definite-lived intangible assets range from three to ten years. The Company recognized related amortization expense of $643,000 and $1,287,000 in its unaudited Condensed Consolidated Statements of Operations for the three months and six months ended June 30, 2017. The Company preliminarily recognized goodwill of $23,977,000 related to the acquisition. The Company anticipates the goodwill attributable to the acquisition will be deductible for tax purposes. The Company recognized noncontrolling interests of $7,743,000 which were measured at fair value at the acquisition date. The noncontrolling interests have been recorded as "Redeemable Noncontrolling Interests" in the Company's unaudited Condensed Consolidated Balance Sheets. During the six months ended June 30, 2017, no changes were made to the redemption value of the redeemable noncontrolling interests; the change in value was due to the loss for the period. See Note 1, “Basis of Presentation” for a discussion of noncontrolling interests and redeemable noncontrolling interests. The allocation of the purchase price is preliminary and subject to change, as the Company gathers additional information related to the assets acquired and liabilities and redeemable noncontrolling interests assumed, including intangible assets, other assets, accrued liabilities, deferred taxes, and uncertain tax positions. The Company is in the process of obtaining final third-party valuations of certain intangible assets; thus, the provisional measurements of intangible assets, goodwill, redeemable noncontrolling interests, and deferred income taxes are subject to change. The Company does not anticipate the WeGoLook operations will have a material impact on the Company’s consolidated results of operations or its earnings per share during 2017. For the three months and six months ended June 30, 2017, WeGoLook accounted for $2,227,000 and $4,158,000 of the Company’s consolidated revenues before reimbursements, respectively. |
Recently Issued Accounting Standards |
6 Months Ended |
---|---|
Jun. 30, 2017 | |
Accounting Changes and Error Corrections [Abstract] | |
Recently Issued Accounting Standards | Recently Issued Accounting Standards Compensation-Stock Compensation: Scope of Stock Compensation Modification Accounting In May 2017, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2017-9, "Compensation-Stock Compensation: Scope of Stock Compensation Modification Accounting." The ASU was issued to provide clarity and reduce both (1) diversity in practice and (2) cost and complexity when applying the guidance in Topic 718, Compensation—Stock Compensation, to a change to the terms or conditions of a share-based payment award. The amendments in this update provide guidance about which changes to the terms or conditions of a share-based payment award require an entity to apply modification accounting in Topic 718. The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted, including adoption in any interim period. The Company is currently evaluating the effect this ASU may have on its results of operations, financial condition and cash flows. Compensation-Retirement Benefits: Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost In March 2017, the FASB issued ASU 2017-7, "Compensation-Retirement Benefits: Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost." The ASU requires that an employer report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period. The other components of net benefit cost are required to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. If a separate line item or items are used to present the other components of net benefit cost, that line item or items must be appropriately described. If a separate line item or items are not used, the line item or items used in the income statement to present the other components of net benefit cost must be disclosed. The amendments in this update also allow only the service cost component to be eligible for capitalization when applicable.The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted, including adoption in any interim period. The Company is currently evaluating the effect this ASU may have on its results of operations, financial condition and cash flows. Simplifying the Test for Goodwill Impairment In January 2017, the FASB issued ASU 2017-4, "Simplifying the Test for Goodwill Impairment." The ASU was issued to simplify subsequent measurement of goodwill. The update eliminates Step 2 from the goodwill impairment test. Under the amendments in this update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. Additionally, an entity should consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit when measuring the goodwill impairment loss, if applicable. The Company elected to early adopt this ASU for the three-month period ended March 31, 2017, with no effect on its results of operations, financial condition or cash flows. Clarifying the Definition of a Business In January 2017, the FASB issued ASU 2017-1, "Clarifying the Definition of a Business." The ASU was issued to clarify the definition of a business for purposes of acquisitions and dispositions. The amendments in this update provide a more robust framework than prior guidance to use in determining when a set of assets and activities constitutes a business. The Company early adopted this ASU during the three-month period ended March 31, 2017, with no effect on its results of operations, financial condition or cash flows. Restricted Cash In November 2016, the FASB issued ASU 2016-18, "Restricted Cash." The ASU was issued to address diversity in practice in the classification and presentation of a change in restricted cash on the statement of cash flows. The amendments in this update require that a statement of cash flows explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. The Company early adopted this ASU for the three-month period ended March 31, 2017, with no effect on its statement of cash flows. Intra-Entity Transfers of Assets Other Than Inventory In October 2016, the FASB issued ASU 2016-16, "Intra-Entity Transfers of Assets Other Than Inventory." The update was issued to improve the accounting for income tax consequences of intra-entity transfers of assets other than inventory. The initiative is designed to reduce the complexity in accounting standards. Under the amendment an entity should recognize the income tax consequences of an intra-entity transfer of an asset other than inventory when the transfer occurs. Consequently, the amendments in this update eliminate the exception for an intra-entity transfer of an asset other than inventory. The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted. The Company is currently evaluating the effect this ASU may have on its results of operations, financial condition and cash flows. Classification of Certain Cash Receipts and Cash Payments in the Statement of Cash Flows In August 2016, the FASB issued ASU 2016-15, "Statement of Cash Flows Classification of Certain Cash Receipts and Cash Payments." The update addresses diversity in cash flow reporting issues. The guidance specifically addresses issues concerning debt repayment costs, settlement of zero coupon debt instruments, contingent consideration payments made after a business combination, proceeds from insurance claims and corporate owned life insurance beneficial interests in securitization transactions, and distributions from equity method investees. The guidance also clarifies how the predominant principle should be applied when cash receipts and cash payments have more than one class of cash flows. The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted. The Company is currently evaluating the effect this amendment may have on its statement of cash flows. Measurement of Credit Losses on Financial Instruments In June 2016, the FASB issued ASU 2016-13, "Measurement of Credit Losses on Financial Instruments." This update replaces the incurred loss methodology to record credit losses with a methodology that reflects the expected credit losses for financial assets not accounted for at fair value with gains and losses recognized through income. The amendment is effective for annual periods beginning after December 15, 2019, and interim periods within those fiscal years. Early adoption is permitted for fiscal years beginning after December 15, 2018, and interim periods within those fiscal years. The Company is currently evaluating the effect this amendment may have on its results of operations, financial condition and cash flows. Improvements to Employee Share-Based Payment Accounting In March 2016, the FASB issued ASU 2016-09, "Improvements to Employee Share-Based Payment Accounting." This update was issued as part of a simplification effort for the accounting of share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, change in forfeiture accounting, and classification on the statement of cash flows. The Company adopted this standard prospectively effective January 1, 2017. Prior periods have not been adjusted. As a result of adoption, the Company recorded an entry to deferred tax assets and increased retained earnings in the amount of $692,000 for tax benefits not previously recorded related to stock compensation. The Company will record all excess tax benefits and tax deficiencies on share-based payment awards as a discrete item in the income statement as these awards vest or are exercised. Forfeitures will be recognized as they occur. The Company reflects all payments made to taxing authorities on behalf of employees by withholding shares as a financing activity in the statement of cash flows. During the quarter and six months ended June 30, 2017, the Company recorded tax expense and benefit of $38,000 and $200,000, respectively, as a result of adoption of this standard. Simplifying the Transition to the Equity Method of Accounting In March 2016, the FASB issued ASU 2016-07, "Simplifying the Transition to the Equity Method of Accounting." This update eliminates the requirement that when an investment qualifies for use of the equity method as a result of an increase in the level of ownership interest or degree of influence, an investor must adjust the investment, results of operations, and retained earnings retroactively on a step-by-step basis as if the equity method had been in effect during all previous periods that the investment had been held. The amendments in this update are effective for annual periods beginning after December 15, 2016, and interim periods thereafter. The Company adopted this standard effective January 1, 2017, with no impact to its results of operations, financial condition and cash flows. Financial Accounting for Leases In February 2016, the FASB issued ASU 2016-02, "Financial Accounting for Leases." Under this update, a lessee will be required to recognize assets and liabilities for leases with lease terms of more than 12 months. Consistent with current GAAP, the recognition, measurement, and presentation of expenses and cash flows arising from a lease by a lessee primarily will depend on its classification as a finance or operating lease. However, unlike current GAAP, which requires only capital leases to be recognized on the balance sheet, this ASU will require both types of leases to be recognized on the balance sheet. The ASU also will require disclosures to help investors and other financial statement users better understand the amount, timing, and uncertainty of cash flows arising from leases. These disclosures include qualitative and quantitative requirements, providing additional information about the amounts recorded in the financial statements. The update is effective for annual periods beginning after December 15, 2018, and interim periods thereafter. Early adoption is permitted. The Company is currently evaluating the effect this update may have on its results of operations, financial condition and cash flows. Revenue from Contracts with Customers In May 2014, the FASB issued ASU 2014-09, "Revenue from Contracts with Customers." Under ASU 2014-09, companies will be required to recognize revenue to depict the transfer of control for goods or services to customers in amounts that reflect the consideration to which the company expects to be entitled in exchange for those goods or services. The new standard also will result in enhanced disclosures about revenue, provide guidance for transactions that were not previously addressed comprehensively (for example, service revenue and contract modifications) and modify guidance for multiple-element arrangements. In August 2015, the FASB issued ASU 2015-14, which deferred by one year the effective date of ASU 2014-09. The one year deferral of the effective date of this standard changed the effective date for the Company to January 1, 2018. Early adoption is permitted, but not before the original effective date. The FASB issued ASU 2016-08, "Principal versus Agent Considerations (Reporting Revenue Gross versus Net)" in March 2016, ASU 2016-10, "Revenue from Contracts with Customers: Identifying Performance Obligations and Licensing" in April 2016, ASU 2016-12, "Revenue from Contracts with Customers: Narrow-Scope Improvements and Practical Expedients," in May 2016, and ASU 2016-20, “Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers,” in December 2016. All of these amendments are intended to improve and clarify the implementation guidance of ASU 2014-09 and have the same effective date as the original standard. The Company has reviewed a sample of contracts with its customers that represent approximately 50% of its consolidated annual revenues before reimbursements that the Company believes is representative of its significant revenue streams identified to date. The assessment of the impact on revenue and expenses based on these reviews to determine the impact to the Company’s results of operations, financial position and cash flows as a result of this guidance is ongoing. As the Company completes its overall assessment, it is also identifying and preparing to implement changes to its accounting policies and disclosure requirements. For example, the ASU requires increased disclosure, which in turn is expected to require certain new processes and system changes. The Company's evaluation indicates that process and system changes will be required to capture the amounts and expected timing of revenues to be recognized from the remaining performance obligations during and as of each reporting period. The Company expects to adopt this new standard as of January 1, 2018 using the modified retrospective method that may result in a cumulative effect adjustment as of the date of adoption. |
Income Taxes |
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Income Tax Disclosure [Abstract] | |
Income Taxes | Income Taxes The Company's consolidated effective income tax rate may change periodically due to changes in enacted tax rates, fluctuations in the mix of income earned from the Company's various domestic and international operations, which are subject to income taxes at different rates, the Company's ability to utilize net operating loss and tax credit carryforwards, and amounts related to uncertain income tax positions. At June 30, 2017, the Company estimates that its effective income tax rate for 2017 will be approximately 37% after considering known discrete items. The provision for income taxes on consolidated income totaled $6.8 million and $6.1 million for the three months ended June 30, 2017 and 2016, respectively.The provision for income taxes on consolidated income totaled $11.6 million and $11.4 million for the six months ended June 30, 2017 and 2016, respectively. The overall effective tax rate increased slightly to 39.4% for the six months ended June 30, 2017 compared with 39.1% for the 2016 period. |
Defined Benefit Pension Plans |
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Defined Benefit Plan [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Defined Benefit Pension Plans | Defined Benefit Pension Plans Net periodic benefit cost related to all of the Company's defined benefit pension plans recognized in the Company's unaudited Condensed Consolidated Statements of Operations for the three months and six months ended June 30, 2017 and 2016 included the following components:
For the six-month period ended June 30, 2017, the Company made contributions of $6,000,000 and $2,658,000 to its U.S. and U.K. defined benefit pension plans, respectively, compared with contributions of $6,000,000 and $3,072,000, respectively, in the comparable 2016 period. The Company is not required to make any additional contributions to its U.S. or U.K. defined benefit pension plans for the remainder of 2017; however, the Company expects to make additional contributions of approximately $3,000,000 and $2,707,000 to its U.S. and U.K. plans, respectively, during the remainder of 2017. |
Net Income Attributable to Shareholders of Crawford & Company per Common Share |
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Earnings Per Share [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Net Income Attributable to Shareholders of Crawford & Company per Common Share | Net Income Attributable to Shareholders of Crawford & Company per Common Share The Company computes earnings per share of its non-voting Class A Common Stock ("CRD-A") and voting Class B Common Stock ("CRD-B") using the two-class method, which allocates the undistributed earnings in each period to each class on a proportionate basis. The Company's Board of Directors has the right, but not the obligation, to declare higher dividends on the CRD-A shares than on the CRD-B shares, subject to certain limitations. In periods when the dividend is the same for CRD-A and CRD-B or when no dividends are declared or paid to either class, the two-class method generally will yield the same earnings per share for CRD-A and CRD-B. During the first two quarters of 2017 and 2016, the Board of Directors declared a higher dividend on CRD-A than on CRD-B. The computations of basic net income attributable to shareholders of Crawford & Company per common share were as follows:
The computations of diluted net income attributable to shareholders of Crawford & Company per common share were as follows:
Listed below are the shares excluded from the denominator in the above computation of diluted earnings per share for CRD-A because their inclusion would have been antidilutive:
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The following table details shares issued during the three months and six months ended June 30, 2017 and June 30, 2016. These shares are included from their dates of issuance in the weighted-average common shares used to compute basic and diluted earnings per share for CRD-A in the table above. There were no shares of CRD-B issued during any of these periods.
The Company's share repurchase authorization, approved in August 2014, provides the Company with the ability to repurchase up to 2,000,000 shares of CRD-A or CRD-B (or both) through July 2017 (the "2014 Repurchase Authorization"). At June 30, 2017, the Company had remaining authorization to repurchase 1,050,492 shares under the 2014 Repurchase Authorization. Under the 2014 Repurchase Authorization, repurchases may be made in open market or privately negotiated transactions at such times and for such prices as management deems appropriate, subject to applicable contractual and regulatory restrictions. During the three months and six months ended June 30, 2017, the Company repurchased 356,320 shares of CRD-A and 48,488 shares of CRD-B at an average cost of $8.42 and $8.96, respectively. During the three months and six months ended June 30, 2016 the Company did not repurchase any shares of CRD-A or CRD-B. |
Accumulated Other Comprehensive Loss |
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Accumulated Other Comprehensive Loss | Accumulated Other Comprehensive Loss Comprehensive income (loss) for the Company consists of the total of net income, foreign currency translation adjustments, and accrued pension and retiree medical liability adjustments. The changes in components of "Accumulated other comprehensive loss" ("AOCL"), net of taxes and noncontrolling interests, included in the Company's unaudited condensed consolidated financial statements were as follows:
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The other comprehensive loss amounts attributable to noncontrolling interests shown in the Company's unaudited Condensed Consolidated Statements of Shareholders' Investment are foreign currency translation adjustments. |
Fair Value Measurements |
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Fair Value Measurements | Fair Value Measurements The following table presents the Company's assets that are measured at fair value on a recurring basis and that are categorized using the fair value hierarchy:
Fair Value Disclosures There were no transfers of assets between fair value levels during the three months or six months ended June 30, 2017. The categorization of assets and liabilities within the fair value hierarchy and the measurement techniques are reviewed quarterly. Any transfers between levels are deemed to have occurred at the end of the quarter. The fair values of accounts receivable, unbilled revenues, accounts payable and short-term borrowings approximate their respective carrying values due to the short-term maturities of the instruments. The interest rate on the Company's variable rate long-term debt resets at least every 90 days; therefore, the carrying value approximates fair value. |
Segment Information |
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Segment Reporting [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Segment Information | Segment Information Financial information for the three months and six months ended June 30, 2017 and 2016 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below.
Intersegment transactions are not material for any period presented. Operating earnings is the primary financial performance measure used by the Company's senior management and chief operating decision maker ("CODM") to evaluate the financial performance of the Company's four operating segments and make resource allocation and certain compensation decisions. The Company believes this measure is useful to others in that it allows them to evaluate segment operating performance using the same criteria used by the Company's senior management and CODM. Operating earnings will differ from net income computed in accordance with GAAP since operating earnings represent segment earnings before certain unallocated corporate and shared costs and credits, net corporate interest expense, stock option expense, amortization of customer-relationship intangible assets, restructuring and special charges, income taxes, and net income or loss attributable to noncontrolling interests and redeemable noncontrolling interests. Segment operating earnings includes allocations of certain corporate and shared costs. If the Company changes its allocation methods or changes the types of costs that are allocated to its four operating segments, prior period amounts presented in the current period financial statements are adjusted to conform to the current allocation process. The Company reported in its 2017 first quarter a subsequent event about an anticipated realignment of operating segment manager responsibilities subsequent to March 31, 2017. As a result of the departure of the Company's then Chief Operating Officer in the second quarter, the realignment of operating segment manager responsibilities was adjusted from those originally expected. Responsibilities for certain class action operations within Canada (which have been managed and reported within the International segment) have been transferred to the Garden City Group segment, and responsibilities for certain operations in the Caribbean (which have been managed and reported within the International segment) have been transferred to the U.S. Services segment. Previously reported amounts have been reclassified to reflect these changes. No other changes in operating responsibilities occurred. These transfers are not material to the Company's financial statements. The Company's reportable segments are U.S. Services, International, Broadspire, and Garden City Group. Revenues before reimbursements by major service line in the U.S. Services segment and the Broadspire segment are shown in the following table. It is not practicable to provide revenues by service line for the International segment. The Company considers all Garden City Group revenues to be derived from one service line.
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Commitments and Contingencies |
6 Months Ended |
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Jun. 30, 2017 | |
Commitments and Contingencies Disclosure [Abstract] | |
Commitments and Contingencies | Commitments and Contingencies As part of the Company's credit facility, the Company maintains a letter of credit facility to satisfy certain of its own contractual requirements. At June 30, 2017, the aggregate committed amount of letters of credit outstanding under the credit facility was $14,470,000. In the normal course of its business, the Company is sometimes named as a defendant or responsible party in suits or other actions by insureds or claimants contesting decisions made by the Company or its clients with respect to the settlement of claims. Additionally, certain clients of the Company have in the past brought, and may, in the future bring, claims for indemnification on the basis of alleged actions by the Company, its agents, or its employees in rendering services to clients. The majority of these claims are of the type covered by insurance maintained by the Company. However, the Company is responsible for the deductibles and self-insured retentions under various insurance coverages. In the opinion of Company management, adequate provisions have been made for such known and foreseeable risks. The Company is subject to numerous federal, state, and foreign labor, employment, worker health and safety, antitrust and competition, environmental and consumer protection, import/export, anti-corruption, and other laws, and from time to time the Company faces claims and investigations by employees, former employees, and governmental entities under such laws. Such claims, investigations, and any litigation involving the Company could divert management's time and attention from the Company's business operations and could potentially result in substantial costs of defense, settlement or other disposition, which could have a material adverse effect on the Company's results of operations, financial position, and cash flows. In the opinion of Company management, adequate provisions have been made for any items that are probable and reasonably estimable. |
Restructuring and Special Charges |
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Restructuring and Related Activities [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Restructuring and Special Charges | Restructuring and Special Charges Total restructuring and special charges for the three months and six months ended June 30, 2017 were $6,782,000 and $7,387,000, respectively. Restructuring Charges Restructuring charges for the three months and six months ended June 30, 2017 of $6,782,000 and $7,387,000 were incurred for the implementation and phase in of the Company's Global Business Services Center in Manila, Philippines and Global Technology Services Center in Pune, India (the "Centers"), restructuring and integration costs related to reductions of administrative costs and consolidation of management layers in certain operations, and other restructuring charges for asset impairments and lease termination costs. The following table shows the restructuring charges incurred by type of activity:
Costs associated with the restructuring and integration activities were primarily in U.S. administrative areas and the International segment and were predominantly for severance costs. Cost associated with the Centers were primarily for professional fees and severance costs. As of June 30, 2017, the following liabilities remained on the Company's unaudited Condensed Consolidated Balance Sheets related to restructuring charges. The rollforward of these costs to June 30, 2017 were as follows:
Special Charges The Company recorded no special charges for the three months and six months ended June 30, 2017 and $500,000 and $773,000 for the three months and six months ended June 30, 2016, respectively. The special charges for the three months and six months ended June 30, 2016 consisted of legal and professional fees. |
Basis of Presentation (Policies) |
6 Months Ended |
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Jun. 30, 2017 | |
Organization, Consolidation and Presentation of Financial Statements [Abstract] | |
Basis of accounting | The accompanying unaudited condensed consolidated financial statements of the Company have been prepared in accordance with U.S. generally accepted accounting principles ("GAAP") for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X promulgated by the United States Securities and Exchange Commission (the "SEC"). Accordingly, these unaudited condensed consolidated financial statements do not include all of the information and footnotes required by GAAP for complete financial statements. Operating results for the three months and six months ended, and the Company's financial position as of, June 30, 2017 are not necessarily indicative of the results or financial position that may be expected for the year ending December 31, 2017 or for other future periods. The financial results from the Company's operations outside of the U.S., Canada, the Caribbean, and certain subsidiaries in the Philippines, are reported and consolidated on a two-month delayed basis (fiscal year-end of October 31) as permitted by GAAP in order to provide sufficient time for accumulation of their results. |
Use of estimates | The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting period. In the opinion of management, all adjustments (consisting only of normal recurring accruals and adjustments) considered necessary for a fair presentation have been included. There have been no material changes to our significant accounting policies and estimates from those disclosed in the Company's Annual Report on Form 10-K for the year ended December 31, 2016. |
Reclassification | Certain prior period amounts among the segments have been reclassified to conform to the current presentation. These reclassifications had no effect on the Company's reported consolidated results. Significant intercompany transactions have been eliminated in consolidation. |
Consolidation, variable interest entity, policy | The Company consolidates the liabilities of its deferred compensation plan and the related assets, which are held in a rabbi trust and also considered a variable interest entity ("VIE") of the Company. The rabbi trust was created to fund the liabilities of the Company's deferred compensation plan. The Company is considered the primary beneficiary of the rabbi trust because the Company directs the activities of the trust and can use the assets of the trust to satisfy the liabilities of the Company's deferred compensation plan |
Consolidation, noncontrolling interests and redeemable noncontrolling interests, policy | Noncontrolling interests represent the minority shareholders' share of the net income or loss and shareholders' investment in consolidated subsidiaries. Noncontrolling interests are presented as a component of shareholders' investment in the unaudited Condensed Consolidated Balance Sheets and reflect the initial fair value of these investments by noncontrolling shareholders, along with their proportionate share of the income or loss of the subsidiaries, less any dividends or distributions. Noncontrolling interests that are redeemable at the option of the holder are presented outside of shareholders' investment as "Redeemable Noncontrolling Interests" and are carried at either their initial fair value plus any profits or losses or estimated redemption value if an adjustment is required. |
Recently Issued Accounting Standards | Recently Issued Accounting Standards Compensation-Stock Compensation: Scope of Stock Compensation Modification Accounting In May 2017, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2017-9, "Compensation-Stock Compensation: Scope of Stock Compensation Modification Accounting." The ASU was issued to provide clarity and reduce both (1) diversity in practice and (2) cost and complexity when applying the guidance in Topic 718, Compensation—Stock Compensation, to a change to the terms or conditions of a share-based payment award. The amendments in this update provide guidance about which changes to the terms or conditions of a share-based payment award require an entity to apply modification accounting in Topic 718. The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted, including adoption in any interim period. The Company is currently evaluating the effect this ASU may have on its results of operations, financial condition and cash flows. Compensation-Retirement Benefits: Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost In March 2017, the FASB issued ASU 2017-7, "Compensation-Retirement Benefits: Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost." The ASU requires that an employer report the service cost component in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period. The other components of net benefit cost are required to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations, if one is presented. If a separate line item or items are used to present the other components of net benefit cost, that line item or items must be appropriately described. If a separate line item or items are not used, the line item or items used in the income statement to present the other components of net benefit cost must be disclosed. The amendments in this update also allow only the service cost component to be eligible for capitalization when applicable.The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted, including adoption in any interim period. The Company is currently evaluating the effect this ASU may have on its results of operations, financial condition and cash flows. Simplifying the Test for Goodwill Impairment In January 2017, the FASB issued ASU 2017-4, "Simplifying the Test for Goodwill Impairment." The ASU was issued to simplify subsequent measurement of goodwill. The update eliminates Step 2 from the goodwill impairment test. Under the amendments in this update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity should recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. Additionally, an entity should consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit when measuring the goodwill impairment loss, if applicable. The Company elected to early adopt this ASU for the three-month period ended March 31, 2017, with no effect on its results of operations, financial condition or cash flows. Clarifying the Definition of a Business In January 2017, the FASB issued ASU 2017-1, "Clarifying the Definition of a Business." The ASU was issued to clarify the definition of a business for purposes of acquisitions and dispositions. The amendments in this update provide a more robust framework than prior guidance to use in determining when a set of assets and activities constitutes a business. The Company early adopted this ASU during the three-month period ended March 31, 2017, with no effect on its results of operations, financial condition or cash flows. Restricted Cash In November 2016, the FASB issued ASU 2016-18, "Restricted Cash." The ASU was issued to address diversity in practice in the classification and presentation of a change in restricted cash on the statement of cash flows. The amendments in this update require that a statement of cash flows explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. The Company early adopted this ASU for the three-month period ended March 31, 2017, with no effect on its statement of cash flows. Intra-Entity Transfers of Assets Other Than Inventory In October 2016, the FASB issued ASU 2016-16, "Intra-Entity Transfers of Assets Other Than Inventory." The update was issued to improve the accounting for income tax consequences of intra-entity transfers of assets other than inventory. The initiative is designed to reduce the complexity in accounting standards. Under the amendment an entity should recognize the income tax consequences of an intra-entity transfer of an asset other than inventory when the transfer occurs. Consequently, the amendments in this update eliminate the exception for an intra-entity transfer of an asset other than inventory. The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted. The Company is currently evaluating the effect this ASU may have on its results of operations, financial condition and cash flows. Classification of Certain Cash Receipts and Cash Payments in the Statement of Cash Flows In August 2016, the FASB issued ASU 2016-15, "Statement of Cash Flows Classification of Certain Cash Receipts and Cash Payments." The update addresses diversity in cash flow reporting issues. The guidance specifically addresses issues concerning debt repayment costs, settlement of zero coupon debt instruments, contingent consideration payments made after a business combination, proceeds from insurance claims and corporate owned life insurance beneficial interests in securitization transactions, and distributions from equity method investees. The guidance also clarifies how the predominant principle should be applied when cash receipts and cash payments have more than one class of cash flows. The update is effective for annual periods beginning after December 15, 2017, and interim periods thereafter. Early adoption is permitted. The Company is currently evaluating the effect this amendment may have on its statement of cash flows. Measurement of Credit Losses on Financial Instruments In June 2016, the FASB issued ASU 2016-13, "Measurement of Credit Losses on Financial Instruments." This update replaces the incurred loss methodology to record credit losses with a methodology that reflects the expected credit losses for financial assets not accounted for at fair value with gains and losses recognized through income. The amendment is effective for annual periods beginning after December 15, 2019, and interim periods within those fiscal years. Early adoption is permitted for fiscal years beginning after December 15, 2018, and interim periods within those fiscal years. The Company is currently evaluating the effect this amendment may have on its results of operations, financial condition and cash flows. Improvements to Employee Share-Based Payment Accounting In March 2016, the FASB issued ASU 2016-09, "Improvements to Employee Share-Based Payment Accounting." This update was issued as part of a simplification effort for the accounting of share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, change in forfeiture accounting, and classification on the statement of cash flows. The Company adopted this standard prospectively effective January 1, 2017. Prior periods have not been adjusted. As a result of adoption, the Company recorded an entry to deferred tax assets and increased retained earnings in the amount of $692,000 for tax benefits not previously recorded related to stock compensation. The Company will record all excess tax benefits and tax deficiencies on share-based payment awards as a discrete item in the income statement as these awards vest or are exercised. Forfeitures will be recognized as they occur. The Company reflects all payments made to taxing authorities on behalf of employees by withholding shares as a financing activity in the statement of cash flows. During the quarter and six months ended June 30, 2017, the Company recorded tax expense and benefit of $38,000 and $200,000, respectively, as a result of adoption of this standard. Simplifying the Transition to the Equity Method of Accounting In March 2016, the FASB issued ASU 2016-07, "Simplifying the Transition to the Equity Method of Accounting." This update eliminates the requirement that when an investment qualifies for use of the equity method as a result of an increase in the level of ownership interest or degree of influence, an investor must adjust the investment, results of operations, and retained earnings retroactively on a step-by-step basis as if the equity method had been in effect during all previous periods that the investment had been held. The amendments in this update are effective for annual periods beginning after December 15, 2016, and interim periods thereafter. The Company adopted this standard effective January 1, 2017, with no impact to its results of operations, financial condition and cash flows. Financial Accounting for Leases In February 2016, the FASB issued ASU 2016-02, "Financial Accounting for Leases." Under this update, a lessee will be required to recognize assets and liabilities for leases with lease terms of more than 12 months. Consistent with current GAAP, the recognition, measurement, and presentation of expenses and cash flows arising from a lease by a lessee primarily will depend on its classification as a finance or operating lease. However, unlike current GAAP, which requires only capital leases to be recognized on the balance sheet, this ASU will require both types of leases to be recognized on the balance sheet. The ASU also will require disclosures to help investors and other financial statement users better understand the amount, timing, and uncertainty of cash flows arising from leases. These disclosures include qualitative and quantitative requirements, providing additional information about the amounts recorded in the financial statements. The update is effective for annual periods beginning after December 15, 2018, and interim periods thereafter. Early adoption is permitted. The Company is currently evaluating the effect this update may have on its results of operations, financial condition and cash flows. Revenue from Contracts with Customers In May 2014, the FASB issued ASU 2014-09, "Revenue from Contracts with Customers." Under ASU 2014-09, companies will be required to recognize revenue to depict the transfer of control for goods or services to customers in amounts that reflect the consideration to which the company expects to be entitled in exchange for those goods or services. The new standard also will result in enhanced disclosures about revenue, provide guidance for transactions that were not previously addressed comprehensively (for example, service revenue and contract modifications) and modify guidance for multiple-element arrangements. In August 2015, the FASB issued ASU 2015-14, which deferred by one year the effective date of ASU 2014-09. The one year deferral of the effective date of this standard changed the effective date for the Company to January 1, 2018. Early adoption is permitted, but not before the original effective date. The FASB issued ASU 2016-08, "Principal versus Agent Considerations (Reporting Revenue Gross versus Net)" in March 2016, ASU 2016-10, "Revenue from Contracts with Customers: Identifying Performance Obligations and Licensing" in April 2016, ASU 2016-12, "Revenue from Contracts with Customers: Narrow-Scope Improvements and Practical Expedients," in May 2016, and ASU 2016-20, “Technical Corrections and Improvements to Topic 606, Revenue from Contracts with Customers,” in December 2016. All of these amendments are intended to improve and clarify the implementation guidance of ASU 2014-09 and have the same effective date as the original standard. The Company has reviewed a sample of contracts with its customers that represent approximately 50% of its consolidated annual revenues before reimbursements that the Company believes is representative of its significant revenue streams identified to date. The assessment of the impact on revenue and expenses based on these reviews to determine the impact to the Company’s results of operations, financial position and cash flows as a result of this guidance is ongoing. As the Company completes its overall assessment, it is also identifying and preparing to implement changes to its accounting policies and disclosure requirements. For example, the ASU requires increased disclosure, which in turn is expected to require certain new processes and system changes. The Company's evaluation indicates that process and system changes will be required to capture the amounts and expected timing of revenues to be recognized from the remaining performance obligations during and as of each reporting period. The Company expects to adopt this new standard as of January 1, 2018 using the modified retrospective method that may result in a cumulative effect adjustment as of the date of adoption. |
Earnings per share | The Company computes earnings per share of its non-voting Class A Common Stock ("CRD-A") and voting Class B Common Stock ("CRD-B") using the two-class method, which allocates the undistributed earnings in each period to each class on a proportionate basis. The Company's Board of Directors has the right, but not the obligation, to declare higher dividends on the CRD-A shares than on the CRD-B shares, subject to certain limitations. In periods when the dividend is the same for CRD-A and CRD-B or when no dividends are declared or paid to either class, the two-class method generally will yield the same earnings per share for CRD-A and CRD-B. During the first two quarters of 2017 and 2016, the Board of Directors declared a higher dividend on CRD-A than on CRD-B. |
Defined Benefit Pension Plans (Tables) |
6 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jun. 30, 2017 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Defined Benefit Plan [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of defined benefit plans disclosures | Net periodic benefit cost related to all of the Company's defined benefit pension plans recognized in the Company's unaudited Condensed Consolidated Statements of Operations for the three months and six months ended June 30, 2017 and 2016 included the following components:
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Net Income Attributable to Shareholders of Crawford & Company per Common Share (Tables) |
6 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jun. 30, 2017 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Earnings Per Share [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of earnings per share, basic | The computations of basic net income attributable to shareholders of Crawford & Company per common share were as follows:
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Schedule of earnings per share, diluted | The computations of diluted net income attributable to shareholders of Crawford & Company per common share were as follows:
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Schedule of antidilutive securities excluded from computation of earnings per share | Listed below are the shares excluded from the denominator in the above computation of diluted earnings per share for CRD-A because their inclusion would have been antidilutive:
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Schedule of shares issued under stock plans used in weighted average calc | The following table details shares issued during the three months and six months ended June 30, 2017 and June 30, 2016. These shares are included from their dates of issuance in the weighted-average common shares used to compute basic and diluted earnings per share for CRD-A in the table above. There were no shares of CRD-B issued during any of these periods.
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Accumulated Other Comprehensive Loss (Tables) |
6 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jun. 30, 2017 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of accumulated other comprehensive income (loss) | The changes in components of "Accumulated other comprehensive loss" ("AOCL"), net of taxes and noncontrolling interests, included in the Company's unaudited condensed consolidated financial statements were as follows:
________________________________________________
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Fair Value Measurements (Tables) |
6 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jun. 30, 2017 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Fair Value Disclosures [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Schedule of fair value, assets and liabilities measured on recurring basis | The following table presents the Company's assets that are measured at fair value on a recurring basis and that are categorized using the fair value hierarchy:
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Segment Information (Tables) |
6 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jun. 30, 2017 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Segment Reporting [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Reconciliation of operating profit from segments to consolidated | Financial information for the three months and six months ended June 30, 2017 and 2016 related to the Company's reportable segments, including a reconciliation from segment operating earnings to income before income taxes, the most directly comparable GAAP financial measure, is presented below.
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Schedule of revenues by major service line | Revenues before reimbursements by major service line in the U.S. Services segment and the Broadspire segment are shown in the following table. It is not practicable to provide revenues by service line for the International segment. The Company considers all Garden City Group revenues to be derived from one service line.
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Restructuring and Special Charges (Tables) |
6 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Jun. 30, 2017 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Restructuring and Related Activities [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Restructuring and related costs | The following table shows the restructuring charges incurred by type of activity:
Costs associated with the restructuring and integration activities were primarily in U.S. administrative areas and the International segment and were predominantly for severance costs. Cost associated with the Centers were primarily for professional fees and severance costs. As of June 30, 2017, the following liabilities remained on the Company's unaudited Condensed Consolidated Balance Sheets related to restructuring charges. The rollforward of these costs to June 30, 2017 were as follows:
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Basis of Presentation (VIE) (Details) - Primary beneficiary - USD ($) $ in Thousands |
Jun. 30, 2017 |
Dec. 31, 2016 |
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Variable Interest Entity | ||
Liabilities of the deferred compensation plan | $ 7,609 | $ 9,385 |
Assets held in the related rabbi trust | $ 16,395 | $ 16,227 |
Basis of Presentation (Acquisition) (Details) - Lloyd Warwick International - USD ($) $ in Thousands |
6 Months Ended | |
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Jun. 30, 2017 |
Dec. 31, 2016 |
|
Business Acquisitions | ||
Ownership percentage | 51.00% | |
Variable interest entity, reporting entity involvement, maximum loss exposure, amount | $ 10,000 | |
Asset carrying amount | 9,696 | $ 9,300 |
Liability carrying amount | 10,683 | 10,554 |
Loan from parent | ||
Business Acquisitions | ||
Liability carrying amount | $ 8,780 | $ 8,704 |
Business Acquisition (Details) - USD ($) |
3 Months Ended | 6 Months Ended | |||||
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Jan. 04, 2017 |
Jun. 30, 2017 |
Jun. 30, 2017 |
Dec. 31, 2016 |
[1] | |||
Business Acquisitions | |||||||
Goodwill | $ 116,488,000 | $ 116,488,000 | $ 91,750,000 | ||||
Redeemable noncontrolling interests | 7,362,000 | 7,362,000 | $ 0 | ||||
We Go Look, LLC | |||||||
Business Acquisitions | |||||||
Business acquisition, percentage of voting interests acquired | 85.00% | ||||||
Payments to acquire businesses, gross | $ 36,125,000 | ||||||
Business combination, recognized identifiable assets acquired and liabilities assumed, net | 1,064,000 | ||||||
Business combination, recognized identifiable assets acquired and liabilities assumed, cash and cash equivalents | $ 100,000 | ||||||
Noncontrolling interest, ownership percentage by noncontrolling ownership | 15.00% | ||||||
Finite-lived intangible assets acquired | $ 17,794,000 | ||||||
Amortization of acquisition costs | 643,000 | 1,287,000 | |||||
Goodwill | 23,977,000 | ||||||
Redeemable noncontrolling interests | $ 7,743,000 | ||||||
Revenues | $ 2,227,000 | 4,158,000 | |||||
We Go Look, LLC | Minimum | |||||||
Business Acquisitions | |||||||
Acquired finite-lived intangible assets, weighted average useful life | 3 years | ||||||
We Go Look, LLC | Maximum | |||||||
Business Acquisitions | |||||||
Acquired finite-lived intangible assets, weighted average useful life | 10 years | ||||||
Post-closing period | We Go Look, LLC | |||||||
Business Acquisitions | |||||||
Business combination, indemnification assets, amount as of acquisition date | $ 250,000 | ||||||
Indemnification period 1 | We Go Look, LLC | |||||||
Business Acquisitions | |||||||
Business combination, indemnification assets, amount as of acquisition date | $ 800,000 | ||||||
Business combination, indemnification period | 15 months | ||||||
Business combination, amounts released from escrow | $ 0 | ||||||
Indemnification period 2 | We Go Look, LLC | |||||||
Business Acquisitions | |||||||
Business combination, indemnification assets, amount as of acquisition date | $ 1,000,000 | ||||||
Business combination, indemnification period | 24 months | ||||||
|
Recently Issued Accounting Standards (Details) - USD ($) |
3 Months Ended | 6 Months Ended | |||||
---|---|---|---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2017 |
Mar. 31, 2017 |
Dec. 31, 2016 |
[1] | |||
New Accounting Pronouncement, Early Adoption [Line Items] | |||||||
Cumulative-effect adjustment of ASU 2016-09 | $ 692,000 | ||||||
Increase to deferred tax assets as a result of adoption of ASU 2016-09 | $ 28,764,000 | $ 28,764,000 | $ 30,379,000 | ||||
Tax benefit related to adoption of ASU 2016-09 | $ 38,000 | $ (200,000) | |||||
Accounting Standards Update 2016-09 | |||||||
New Accounting Pronouncement, Early Adoption [Line Items] | |||||||
Increase to deferred tax assets as a result of adoption of ASU 2016-09 | 692,000 | ||||||
Retained Earnings | |||||||
New Accounting Pronouncement, Early Adoption [Line Items] | |||||||
Cumulative-effect adjustment of ASU 2016-09 | 692,000 | ||||||
Retained Earnings | Accounting Standards Update 2016-09 | |||||||
New Accounting Pronouncement, Early Adoption [Line Items] | |||||||
Cumulative-effect adjustment of ASU 2016-09 | $ 692,000 | ||||||
|
Income Taxes (Details) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | 12 Months Ended | ||
---|---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
Dec. 31, 2017 |
|
Effective income tax rate reconciliation, percent | 39.40% | 39.10% | |||
Provision for income taxes | $ 6,812 | $ 6,116 | $ 11,647 | $ 11,423 | |
Scenario, forecast | |||||
Effective income tax rate reconciliation, percent | 37.00% |
Defined Benefit Pension Plans (Defined Benefit Plans) (Details) - Pension Plan - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Defined Benefit Plan Disclosure [Line Items] | ||||
Service cost | $ 328 | $ 368 | $ 657 | $ 658 |
Interest cost | 6,226 | 8,664 | 12,396 | 16,572 |
Expected return on assets | (8,964) | (10,938) | (17,928) | (20,758) |
Amortization of actuarial loss | 3,094 | 3,541 | 6,145 | 6,818 |
Net periodic benefit cost | $ 684 | $ 1,635 | $ 1,270 | $ 3,290 |
Defined Benefit Pension Plans (Narrative) (Details) - Pension Plan - USD ($) $ in Thousands |
6 Months Ended | |
---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
|
UNITED STATES | ||
Defined Benefit Plan Disclosure [Line Items] | ||
Contributions by employer | $ 6,000 | $ 6,000 |
Estimated future employer contributions | 3,000 | |
U.K. Plans | ||
Defined Benefit Plan Disclosure [Line Items] | ||
Contributions by employer | 2,658 | $ 3,072 |
Estimated future employer contributions | $ 2,707 |
Net Income Attributable to Shareholders of Crawford & Company per Common Share (Schedule of Earnings Per Share, Basic) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Class A Non-Voting | ||||
Numerator: | ||||
Allocation of undistributed earnings | $ 3,792 | $ 2,904 | $ 6,156 | $ 5,811 |
Dividends paid | 2,193 | 2,155 | 4,400 | 4,294 |
Net income attributable to common shareholders, basic | $ 5,985 | $ 5,059 | $ 10,556 | $ 10,105 |
Denominator: | ||||
Weighted-average common shares outstanding, basic | 31,394 | 30,725 | 31,401 | 30,635 |
Earnings per share - basic (usd per share) | $ 0.19 | $ 0.16 | $ 0.34 | $ 0.33 |
Class B Voting | ||||
Numerator: | ||||
Allocation of undistributed earnings | $ 2,981 | $ 2,334 | $ 4,840 | $ 4,683 |
Dividends paid | 1,235 | 1,234 | 2,469 | 2,469 |
Net income attributable to common shareholders, basic | $ 4,216 | $ 3,568 | $ 7,309 | $ 7,152 |
Denominator: | ||||
Weighted-average common shares outstanding, basic | 24,678 | 24,690 | 24,684 | 24,690 |
Earnings per share - basic (usd per share) | $ 0.17 | $ 0.14 | $ 0.30 | $ 0.29 |
Net Income Attributable to Shareholders of Crawford & Company per Common Share (Schedule of Earnings Per Share, Diluted) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Class A Non-Voting | ||||
Numerator: | ||||
Allocation of undistributed earnings | $ 3,830 | $ 2,926 | $ 6,223 | $ 5,844 |
Dividends paid | 2,193 | 2,155 | 4,400 | 4,294 |
Net income attributable to common shareholders, diluted | $ 6,023 | $ 5,081 | $ 10,623 | $ 10,138 |
Denominator: | ||||
Weighted-average common shares outstanding, basic | 31,394 | 30,725 | 31,401 | 30,635 |
Weighted-average number of dilutive securities (shares) | 725 | 528 | 780 | 396 |
Weighted-average common shares outstanding, diluted | 32,119 | 31,253 | 32,181 | 31,031 |
Earnings per share - diluted (usd per share) | $ 0.19 | $ 0.16 | $ 0.33 | $ 0.33 |
Class B Voting | ||||
Numerator: | ||||
Allocation of undistributed earnings | $ 2,943 | $ 2,312 | $ 4,773 | $ 4,650 |
Dividends paid | 1,235 | 1,234 | 2,469 | 2,469 |
Net income attributable to common shareholders, diluted | $ 4,178 | $ 3,546 | $ 7,242 | $ 7,119 |
Denominator: | ||||
Weighted-average common shares outstanding, basic | 24,678 | 24,690 | 24,684 | 24,690 |
Weighted-average number of dilutive securities (shares) | 0 | 0 | 0 | 0 |
Weighted-average common shares outstanding, diluted | 24,678 | 24,690 | 24,684 | 24,690 |
Earnings per share - diluted (usd per share) | $ 0.17 | $ 0.14 | $ 0.29 | $ 0.29 |
Net Income Attributable to Shareholders of Crawford & Company per Common Share (Antidilutive Securities) (Details) - shares shares in Thousands |
3 Months Ended | 6 Months Ended | ||||
---|---|---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|||
Shares underlying stock options excluded due to the options' respective exercise prices being greater than the average stock price during the period | ||||||
Antidilutive Securities Excluded from Computation of (Loss) Earnings Per Share | ||||||
Shares excluded from diluted earnings per share (shares) | 786 | 0 | 673 | 74 | ||
Performance stock grants excluded because performance conditions had not been met | ||||||
Antidilutive Securities Excluded from Computation of (Loss) Earnings Per Share | ||||||
Shares excluded from diluted earnings per share (shares) | [1] | 402 | 1,000 | 402 | 1,000 | |
|
Net Income Attributable to Shareholders of Crawford & Company per Common Share (Weighted Average Shares Issued) (Details) - shares |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Class A Non-Voting | CRD-A issued under Non-Employee Director Stock Plan | ||||
Share-based Compensation Arrangement | ||||
Stock issued during period (shares) | 10,000 | 113,000 | 90,000 | 119,000 |
Class A Non-Voting | CRD-A issued under the U.K. ShareSave Scheme | ||||
Share-based Compensation Arrangement | ||||
Stock issued during period (shares) | 57,000 | 134,000 | 59,000 | 141,000 |
Class A Non-Voting | CRD-A issued under the Executive Stock Bonus Plan | ||||
Share-based Compensation Arrangement | ||||
Stock issued during period (shares) | 0 | 3,000 | 107,000 | 4,000 |
Class A Non-Voting | CRD-A issued under the 2016 Omnibus Stock and Incentive Plan | ||||
Share-based Compensation Arrangement | ||||
Stock issued during period (shares) | 20,000 | 0 | 62,000 | 0 |
Class B Voting | ||||
Share-based Compensation Arrangement | ||||
Stock issued during period (shares) | 0 | 0 | 0 | 0 |
Net Income Attributable to Shareholders of Crawford & Company per Common Share (Narrative) (Details) - $ / shares |
3 Months Ended | 6 Months Ended | |||
---|---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
Aug. 31, 2014 |
|
Class A Non-Voting | |||||
Equity, Class of Treasury Stock | |||||
Shares repurchased (shares) | 356,320 | 0 | 356,320 | 0 | |
Average cost (usd per share) | $ 8.42 | $ 8.42 | |||
Class B Voting | |||||
Equity, Class of Treasury Stock | |||||
Shares repurchased (shares) | 48,488 | 0 | 48,488 | 0 | |
Average cost (usd per share) | $ 8.96 | $ 8.96 | |||
Repurchase Authorization 2014 | Common Stock | |||||
Equity, Class of Treasury Stock | |||||
Number of shares authorized to be repurchased (shares) | 2,000,000 | ||||
Number of shares remaining to be repurchased (shares) | 1,050,492 | 1,050,492 |
Accumulated Other Comprehensive Loss (Rollforward of Accumulated Other Comprehensive Loss) (Details) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Jun. 30, 2017 |
Mar. 31, 2017 |
Jun. 30, 2016 |
Mar. 31, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|||||||||||||
Changes in Accumulated Other Comprehensive Loss [Roll Forward] | ||||||||||||||||||
Beginning balance | $ 167,194 | $ 159,264 | [1] | $ 126,088 | $ 124,351 | $ 159,264 | [1] | $ 124,351 | ||||||||||
Other Comprehensive Income | 2,403 | 2,661 | 8,005 | (276) | 5,064 | 7,729 | ||||||||||||
Ending balance | 176,004 | 167,194 | 141,501 | 126,088 | 176,004 | 141,501 | ||||||||||||
Foreign currency translation adjustments | ||||||||||||||||||
Changes in Accumulated Other Comprehensive Loss [Roll Forward] | ||||||||||||||||||
Beginning balance | (31,757) | (33,449) | (26,150) | (24,347) | (33,449) | (24,347) | ||||||||||||
Other comprehensive income before reclassifications | 523 | 6,333 | 2,215 | 4,530 | ||||||||||||||
Amounts reclassified from accumulated other comprehensive income | 0 | 0 | 0 | 0 | ||||||||||||||
Other Comprehensive Income | 523 | 6,333 | 2,215 | 4,530 | ||||||||||||||
Ending balance | (31,234) | (31,757) | (19,817) | (26,150) | (31,234) | (19,817) | ||||||||||||
Retirement liabilities | ||||||||||||||||||
Changes in Accumulated Other Comprehensive Loss [Roll Forward] | ||||||||||||||||||
Beginning balance | (176,541) | [2] | (178,324) | [3] | (196,143) | [3] | (198,284) | [3] | (178,324) | [3] | (198,284) | [3] | ||||||
Other comprehensive income before reclassifications | 0 | [2] | 0 | [3] | 0 | [3] | 0 | [3] | ||||||||||
Amounts reclassified from accumulated other comprehensive income | 1,750 | [2] | 2,141 | [2] | 3,533 | [3] | 4,282 | [3] | ||||||||||
Other Comprehensive Income | [3] | 1,750 | 2,141 | 3,533 | 4,282 | |||||||||||||
Ending balance | (174,791) | [3] | (176,541) | [2] | (194,002) | [3] | (196,143) | [3] | (174,791) | [3] | (194,002) | [3] | ||||||
AOCL attributable to shareholders of Crawford & Company | ||||||||||||||||||
Changes in Accumulated Other Comprehensive Loss [Roll Forward] | ||||||||||||||||||
Beginning balance | (208,298) | (211,773) | (222,293) | (222,631) | (211,773) | (222,631) | ||||||||||||
Other comprehensive income before reclassifications | 523 | 6,333 | 2,215 | 4,530 | ||||||||||||||
Amounts reclassified from accumulated other comprehensive income | 1,750 | 2,141 | 3,533 | 4,282 | ||||||||||||||
Other Comprehensive Income | 2,273 | 3,475 | 8,474 | 338 | 5,748 | 8,812 | ||||||||||||
Ending balance | $ (206,025) | $ (208,298) | $ (213,819) | $ (222,293) | $ (206,025) | $ (213,819) | ||||||||||||
|
Fair Value Measurements (Details) $ in Thousands |
6 Months Ended | |||
---|---|---|---|---|
Jun. 30, 2017
USD ($)
| ||||
Assets: | ||||
Debt instrument, variable interest rate duration between resets | 90 days | |||
Cash and cash equivalents | Measured on a recurring basis | ||||
Assets: | ||||
Money market funds | $ 10,098 | [1] | ||
Cash and cash equivalents | Level 1 | Measured on a recurring basis | ||||
Assets: | ||||
Money market funds | 10,098 | [1] | ||
Cash and cash equivalents | Level 2 | Measured on a recurring basis | ||||
Assets: | ||||
Money market funds | 0 | [1] | ||
Cash and cash equivalents | Level 3 | Measured on a recurring basis | ||||
Assets: | ||||
Money market funds | $ 0 | [1] | ||
|
Segment Information (Details) $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017
USD ($)
|
Jun. 30, 2016
USD ($)
|
Jun. 30, 2017
USD ($)
segment
|
Jun. 30, 2016
USD ($)
|
|
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | $ 269,247 | $ 282,343 | $ 536,514 | $ 559,577 |
Reimbursements | 14,725 | 15,326 | 26,988 | 29,000 |
Total revenues | 283,972 | 297,669 | 563,502 | 588,577 |
Net corporate interest expense | (2,114) | (2,523) | (4,150) | (5,291) |
Restructuring and special charges | (6,782) | (3,526) | (7,387) | (5,943) |
Income before income taxes | 17,085 | 15,277 | $ 29,543 | 29,213 |
Number of operating segments (segments) | segment | 4 | |||
Operating Segments | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Total segment operating earnings | 28,672 | 29,772 | $ 49,707 | 56,060 |
Segment Reconciling Items | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Unallocated corporate and shared (costs) and credits, net | 487 | (5,889) | (2,255) | (10,507) |
Net corporate interest expense | (2,114) | (2,523) | (4,150) | (5,291) |
Stock option expense | (457) | (137) | (874) | (227) |
Restructuring and special charges | (3,526) | (7,387) | (5,943) | |
U.S. Services | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | 61,316 | 58,886 | 121,791 | 117,439 |
U.S. Services | Operating Segments | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | 61,316 | 58,886 | 121,791 | 117,439 |
Total segment operating earnings | 11,133 | 9,560 | 16,650 | 18,589 |
International | Operating Segments | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | 110,370 | 122,617 | 220,235 | 239,475 |
Total segment operating earnings | 10,293 | 11,125 | 19,517 | 18,407 |
Broadspire | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | 77,882 | 75,099 | 154,861 | 151,299 |
Broadspire | Operating Segments | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | 77,882 | 75,099 | 154,861 | 151,299 |
Total segment operating earnings | 8,899 | 6,529 | 15,995 | 15,234 |
Garden City Group | Operating Segments | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Revenues before reimbursements | 19,679 | 25,741 | 39,627 | 51,364 |
Total segment operating earnings | (1,653) | 2,558 | (2,455) | 3,830 |
Customer Relationships and Trade Names | Segment Reconciling Items | ||||
Segment Reporting, Reconciling Item for Operating Profit from Segment to Consolidated | ||||
Amortization of customer-relationship intangible assets | $ (2,721) | $ (2,420) | $ (5,498) | $ (4,879) |
Segment Information (Revenues By Major Service Line) (Details) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Revenue from External Customer | ||||
Revenues before reimbursements | $ 269,247 | $ 282,343 | $ 536,514 | $ 559,577 |
U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 61,316 | 58,886 | 121,791 | 117,439 |
Broadspire | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 77,882 | 75,099 | 154,861 | 151,299 |
Claims Field Operations | U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 22,268 | 20,193 | 43,369 | 40,706 |
Technical Services | U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 6,927 | 7,203 | 14,133 | 13,929 |
Catastrophe Services | U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 8,644 | 11,423 | 21,790 | 25,955 |
Subtotal U.S. Claims Services | U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 37,839 | 38,819 | 79,292 | 80,590 |
Contractor Connection | U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 21,250 | 20,067 | 38,341 | 36,849 |
WeGoLook | U.S. Services | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 2,227 | 0 | 4,158 | 0 |
Workers' Compensation, Disability and Liability Claims Management | Broadspire | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 33,606 | 31,670 | 66,589 | 63,882 |
Medical Management Services | Broadspire | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | 40,792 | 39,923 | 81,359 | 80,284 |
Risk Management Information Services | Broadspire | ||||
Revenue from External Customer | ||||
Revenues before reimbursements | $ 3,484 | $ 3,506 | $ 6,913 | $ 7,133 |
Commitments and Contingencies (Details) $ in Thousands |
Jun. 30, 2017
USD ($)
|
---|---|
Letter of Credit | |
Loss Contingencies | |
Letters of credit outstanding amount | $ 14,470 |
Restructuring and Special Charges (Details) - USD ($) |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Restructuring and Special Charges | ||||
Restructuring and special charges | $ 6,782,000 | $ 3,526,000 | $ 7,387,000 | $ 5,943,000 |
Restructuring charges incurred | 6,782,000 | 3,026,000 | 7,387,000 | 5,170,000 |
Implementation and phase-in of the Centers | ||||
Restructuring and Special Charges | ||||
Restructuring charges incurred | 66,000 | 1,973,000 | 223,000 | 2,402,000 |
Restructuring and integration costs | ||||
Restructuring and Special Charges | ||||
Restructuring charges incurred | 6,716,000 | 716,000 | 6,716,000 | 1,603,000 |
Asset impairments and lease termination costs | ||||
Restructuring and Special Charges | ||||
Restructuring charges incurred | 0 | 337,000 | 448,000 | 1,165,000 |
Special Charges | ||||
Restructuring and Special Charges | ||||
Legal and professional fees | $ 0 | $ 500,000 | $ 0 | $ 773,000 |
Restructuring and Special Charges (Rollforward of Accrued Liabilities) (Details) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||
---|---|---|---|---|
Jun. 30, 2017 |
Jun. 30, 2016 |
Jun. 30, 2017 |
Jun. 30, 2016 |
|
Restructuring Reserve [Roll Forward] | ||||
Beginning balance | $ 4,862 | $ 7,157 | ||
Additions | 6,782 | $ 3,026 | 7,387 | $ 5,170 |
Adjustments to accruals | (933) | (1,256) | ||
Cash payments | (2,205) | (4,782) | ||
Ending balance | 8,506 | 8,506 | ||
Deferred rent | ||||
Restructuring Reserve [Roll Forward] | ||||
Beginning balance | 2,743 | 3,066 | ||
Additions | 0 | 0 | ||
Adjustments to accruals | (502) | (825) | ||
Cash payments | 0 | 0 | ||
Ending balance | 2,241 | 2,241 | ||
Accrued compensation and related costs | ||||
Restructuring Reserve [Roll Forward] | ||||
Beginning balance | 595 | 1,525 | ||
Additions | 6,688 | 6,833 | ||
Adjustments to accruals | 0 | 0 | ||
Cash payments | (2,087) | (3,162) | ||
Ending balance | 5,196 | 5,196 | ||
Accounts payable | ||||
Restructuring Reserve [Roll Forward] | ||||
Beginning balance | 0 | 617 | ||
Additions | 94 | 94 | ||
Adjustments to accruals | 0 | 0 | ||
Cash payments | (94) | (711) | ||
Ending balance | 0 | 0 | ||
Other accrued liabilities | ||||
Restructuring Reserve [Roll Forward] | ||||
Beginning balance | 1,524 | 1,949 | ||
Additions | 0 | 460 | ||
Adjustments to accruals | (431) | (431) | ||
Cash payments | (24) | (909) | ||
Ending balance | $ 1,069 | $ 1,069 |
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