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Stock Incentive Plans (Details) (USD $)
In Millions, except Share data, unless otherwise specified
3 Months Ended 9 Months Ended 3 Months Ended 9 Months Ended 3 Months Ended 9 Months Ended 12 Months Ended 9 Months Ended 9 Months Ended 9 Months Ended
Dec. 28, 2012
Dec. 30, 2011
Dec. 28, 2012
number_of_plans
Dec. 30, 2011
Dec. 28, 2012
Cost of services [Member]
Dec. 30, 2011
Cost of services [Member]
Dec. 28, 2012
Cost of services [Member]
Dec. 30, 2011
Cost of services [Member]
Dec. 28, 2012
Selling, general and administrative [Member]
Dec. 30, 2011
Selling, general and administrative [Member]
Dec. 28, 2012
Selling, general and administrative [Member]
Dec. 30, 2011
Selling, general and administrative [Member]
Dec. 28, 2012
Stock options [Member]
Dec. 30, 2011
Stock options [Member]
Mar. 30, 2012
Stock options [Member]
Dec. 28, 2012
Stock Options and RSU's [Member]
Dec. 30, 2011
Stock Options and RSU's [Member]
Dec. 28, 2012
Other stock based incentives [Member]
Dec. 28, 2012
Other stock based incentives [Member]
Service-based RSU's [Member]
Y
Anniversary
Dec. 28, 2012
Restricted stock awards and other stock based incentives [Member]
Dec. 28, 2012
Nonemployee director incentives [Member]
Dec. 28, 2012
Restricted stock units [Member]
Dec. 28, 2012
Nonemployee director incentives [Member]
number_of_plans
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                                              
Share-based Compensation $ 16 $ 14 $ 36 $ 36 $ 5 $ 3 $ 11 $ 8 $ 11 $ 11 $ 25 $ 28                      
Share Based Compensation Net Of Tax 10 9 23 22                                      
Change In Pre Tax Stock Based Compensation Due To Performance Based Stock Units     (3)                                        
Adjustment In Stock Compensation Expense Due To Actual Forfeiture True Up     3 5                                      
Grants in Period, Weighted Average Price Per Share                         $ 7.27 $ 10.18                  
Risk Free Interest Rate                         1.14% 1.80%                  
Expected Volatility Rate                         36.00% 31.00%                  
Expected term (in years)                         6 years 7 months 2 days 6 years 1 month 10 days                  
Expected Dividend Rate                         2.88% 1.79%                  
Tax Benefit Realized from Exercise of Options                               3 6            
Excess tax benefit related to stock incentive plans                         1 2                  
Number of incentive plans within the employee or nonemployee plan     3                                       2
Number of common shares available for grant at period end 11,061,469   11,061,469                                       72,400
Vesting period - minimum (in years)                                   3 years          
Vesting period - maximum (in years)                                   5 years          
Issue price of award (in dollars per share)                                           $ 0.00  
Number of anniversaries following the executive's termination that the shares are redeemable                                     10        
Number of Option Shares                                              
Outstanding beginning of period (in shares)                         17,733,562                    
Granted (in shares)                         3,644,573                    
Exercised (in shares)                         (189,457)                    
Canceled/Forfeited (in shares)                         (626,915)                    
Expired (in shares)                         (3,451,852)                    
Outstanding end of period (in shares)                         17,109,911   17,733,562                
Vested and expected to vest [Abstract]                                              
Vested and expected to vest in the future as of period end (in shares)                         16,778,977                    
Exercisable as of period end (in shares)                         12,034,893                    
Weighted Average Exercise Price                                              
Weighted average exercise price -beginning of period (in dollars per share)                         $ 46.13                    
Weighted average exercise price - granted (in dollars per share)                         $ 27.14                    
Weighted average exercise price - exercised (in dollars per share)                         $ 30.48                    
Weighted average exercise price - cancelled/forfeited (in dollars per share)                         $ 37.16                    
Weighted average exercise price - expired (in dollars per share)                         $ 44.91                    
Weighted average exercise price - end of period (in dollars per share)                         $ 42.83   $ 46.13                
Weighted average exercise price vested and expected to vest as of period end (in dollars per share)                         $ 43.10                    
Weighted average exercise price exercisable as of period end (in dollars per share)                         $ 47.44                    
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures [Abstract]                                              
Weighted average remaining contractual life (in years)                         5 years 8 months 19 days   5 years 0 months 29 days                
Weighted average remaining contractual life vested and expected to vest in the future as of period end (in years)                         5 years 7 months 24 days                    
Weighted average remaining contractual life exercisable as of period end (in years)                         4 years 3 months 29 days                    
Aggregate intrinsic value                         45   1                
Aggregate intrinsic value vested and expected to vest in the future as of period end                         42                    
Aggregate intrinsic value exercisable as of period end                         3                    
Aggregate disclosures [Abstract]                                              
Total intrinsic value of options exercised during the period     1 5                                      
Cash received from stock awards exercised during the period     4 15                                      
Total unrecognized compensation expense related to unvested awards, net of expected forfeitures $ 33   $ 33                                 $ 42      
Weighted average period over which cost is expected to be recognized (in years)     1 year 11 months 19 days                                 2 years 3 months 15 days      
Equity instruments other than options nonvested [Roll Forward]                                              
Equity instruments other than options nonvested - beginning balance (in shares)                                   1,740,925     196,361    
Equity instruments other than options nonvested - granted (in shares)                                   1,698,839     42,800    
Equity instruments other than options nonvested - released/redeemed (in shares)                                   (254,238)     (50,716)    
Equity instruments other than options nonvested - canceled/forfeited (in shares)                                   (578,840)     0    
Equity instruments other than options nonvested - ending balance (in shares)                                   2,606,686     188,445    
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Roll Forward]                                              
Weighted average fair value other than options - beginning balance (in dollars per share)                                   $ 40.29     $ 42.81    
Weighted average fair value other than options - granted (in dollars per share)                                   $ 25.86     $ 30.30    
Weighted average fair value other than options - released/redeemed (in dollars per share)                                   $ 40.18     $ 43.30    
Weighted average fair value other than options - canceled/forfeited (in dollars per share)                                   $ 39.68     $ 0    
Weighted average fair value other than options - ending balance (in dollars per share)                                   $ 31.04     $ 39.85    
Share-based Compensation Arrangement by Share-based Payment Award, Age Covenant                                     65        
Share-based Compensation Arrangement by Share-based Payment Award, Age Covenant, with Ten Years of Service                                     55        
Share-based Compensation Arrangement by Share-based Payment Award, Minimum Service Period     10 years