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Goodwill and Other Intangible Assets (Details) (USD $)
3 Months Ended 9 Months Ended
Dec. 30, 2011
Sep. 30, 2011
Dec. 31, 2010
Dec. 30, 2011
Dec. 31, 2010
Apr. 01, 2011
Changes in the carrying amount of goodwill by segment [Roll Forward]            
Goodwill gross, beginning of period       $ 4,057,000,000    
Accumulated impairment losses, beginning of period       (19,000,000)    
Balance, beginning of period, net       4,038,000,000    
Additions       455,000,000    
Foreign currency translation       (30,000,000)    
Other reclassifications       0    
Goodwill impairment losses (60,000,000) (2,685,000,000) 0 (2,745,000,000) 0  
Goodwill gross, end of period 4,482,000,000     4,482,000,000    
Accumulated impairment losses, end of period (2,764,000,000)     (2,764,000,000)    
Balance, end of period, net 1,718,000,000     1,718,000,000    
Goodwill impairment test [Abstract]            
Number of reporting units with goodwill impairment   3        
Number of reporting units to which goodwill has been assigned for impairment testing   8        
Goodwill impairment loss for the annual and second quarter tests   2,682,000,000        
Summary of amortizable intangible assets [Abstract]            
Gross Carrying Value 4,563,000,000     4,563,000,000   4,260,000,000
Accumulated Amortization 3,033,000,000     3,033,000,000   2,880,000,000
Net 1,530,000,000     1,530,000,000   1,380,000,000
Amortization expense 112,000,000   111,000,000 334,000,000 326,000,000  
Estimated amortization expense related to intangible assets [Abstract]            
Estimated amortization of intangible assets for the current fiscal year 114,000,000     114,000,000    
Estimated amortization expense to be recognized 1 year after the fiscal year-end balance sheet date 380,000,000     380,000,000    
Estimated amortization expense to be recognized 2 years after the fiscal year-end balance sheet date 302,000,000     302,000,000    
Estimated amortization expense to be recognized 3 years after the fiscal year-end balance sheet date 246,000,000     246,000,000    
Estimated amortization expense to be recognized 4 years after the fiscal year-end balance sheet date 161,000,000     161,000,000    
Outsourcing contract costs [Member]
           
Summary of amortizable intangible assets [Abstract]            
Gross Carrying Value 1,966,000,000     1,966,000,000   1,971,000,000
Accumulated Amortization 1,364,000,000     1,364,000,000   1,324,000,000
Net 602,000,000     602,000,000   647,000,000
Amortization expense 12,000,000   17,000,000 37,000,000 51,000,000  
Software [Member]
           
Summary of amortizable intangible assets [Abstract]            
Gross Carrying Value 2,041,000,000     2,041,000,000   1,853,000,000
Accumulated Amortization 1,375,000,000     1,375,000,000   1,291,000,000
Net 666,000,000     666,000,000   562,000,000
Software [Member] | Internal-use software [Member]
           
Summary of amortizable intangible assets [Abstract]            
Amortization expense 42,000,000   42,000,000 149,000,000 130,000,000  
Customer and other intangible assets [Member]
           
Summary of amortizable intangible assets [Abstract]            
Gross Carrying Value 556,000,000     556,000,000   436,000,000
Accumulated Amortization 294,000,000     294,000,000   265,000,000
Net 262,000,000     262,000,000   171,000,000
Fiscal 2012 Acquisitions [Member]
           
Description of changes in goodwill [Abstract]            
Goodwill related to business acquisitions       454,000,000    
NPS [Member]
           
Changes in the carrying amount of goodwill by segment [Roll Forward]            
Goodwill gross, beginning of period       753,000,000    
Accumulated impairment losses, beginning of period       0    
Balance, beginning of period, net       753,000,000    
Additions       15,000,000    
Foreign currency translation       0    
Other reclassifications       0    
Goodwill impairment losses       0    
Goodwill gross, end of period 768,000,000     768,000,000    
Accumulated impairment losses, end of period 0     0    
Balance, end of period, net 768,000,000     768,000,000    
Description of changes in goodwill [Abstract]            
Goodwill related to contingent consideration paid on achievement of agreed revenue targets       1,000,000    
MSS [Member]
           
Changes in the carrying amount of goodwill by segment [Roll Forward]            
Goodwill gross, beginning of period       1,965,000,000    
Accumulated impairment losses, beginning of period       0    
Balance, beginning of period, net       1,965,000,000    
Additions       149,000,000    
Foreign currency translation       (5,000,000)    
Other reclassifications       96,000,000    
Goodwill impairment losses       (2,074,000,000)    
Goodwill gross, end of period 2,205,000,000     2,205,000,000    
Accumulated impairment losses, end of period (2,074,000,000)     (2,074,000,000)    
Balance, end of period, net 131,000,000 143,000,000   131,000,000    
Goodwill impairment test [Abstract]            
Number of reporting units with goodwill impairment   1        
Unrecognized intangible assets 1,300,000,000     1,300,000,000    
BSS [Member]
           
Changes in the carrying amount of goodwill by segment [Roll Forward]            
Goodwill gross, beginning of period       1,339,000,000    
Accumulated impairment losses, beginning of period       (19,000,000)    
Balance, beginning of period, net       1,320,000,000    
Additions       291,000,000    
Foreign currency translation       (25,000,000)    
Other reclassifications       (96,000,000)    
Goodwill impairment losses       (671,000,000)    
Goodwill gross, end of period 1,509,000,000     1,509,000,000    
Accumulated impairment losses, end of period (690,000,000)     (690,000,000)    
Balance, end of period, net 819,000,000     819,000,000    
Goodwill impairment test [Abstract]            
Number of reporting units with goodwill impairment   2        
BSS [Member] | GBS Reporting Unit [Member]
           
Changes in the carrying amount of goodwill by segment [Roll Forward]            
Goodwill impairment losses       (453,000,000)    
Balance, end of period, net 0     0    
BSS [Member] | Health Reporting Unit [Member]
           
Changes in the carrying amount of goodwill by segment [Roll Forward]            
Balance, beginning of period, net 60,000,000          
Goodwill impairment losses (63,000,000) (158,000,000)        
Balance, end of period, net 0 60,000,000   0    
Goodwill impairment test [Abstract]            
Percentage of fair value in excess of carrying value (in hundredths)   6.00%        
Goodwill allocated to reporting unit from acquisition 18,000,000     18,000,000    
Adjustment to the amount of goodwill impairment charge 3,000,000          
BSS [Member] | iSOFT [Member]
           
Goodwill impairment test [Abstract]            
Goodwill allocated to reporting unit from acquisition   $ 240,000,000