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Stock Incentive Plans (Details) (USD $)
In Millions, except Share data, unless otherwise specified
3 Months Ended 15 Months Ended
Jul. 01, 2011
Jul. 02, 2010
Apr. 01, 2011
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Total $ 5 $ 14  
Total net of tax 3 8  
Decrease in stock-based compensation expense due to adjustment to reflect actual forfeiture-experience for previous fiscal year 5 6  
Decrease in stock-based compensation expense due to adjustment to reflect actual performance achievement 5    
Share-based Compensation Arrangement by Share-based Payment Award, Fair Value Assumptions, Method Used Black-Scholes-Merton model    
Weighted average grant date fair values of stock options granted during the period (in dollars per share) $ 10.28 $ 13.04  
Risk-free interest rate 1.83% 2.41%  
Expected volatility 31.00% 27.00%  
Expected term 6.13 5.87  
Dividend yield 1.75% 1.15%  
Income tax benefit for the period regarding compensation expense for stock incentive plan 5 3  
Excess tax benefit for the period regarding compensation expense for stock incentive plan 2 1  
Number of employee stock incentive (in plans) 2    
Shares of common stock available for the grant of future stock options (in shares) 3,298,024    
Standard vesting schedule for stock options one-third on each of the first three anniversaries of the grant date    
Terms of award (in years) 10    
Issue price of award 0    
Period which performance based RSUs were cancelled related to Company performance (in years) 2Y    
Share based compensation arrangement by share based payment award description During the quarter ended July 1, 2011, certain senior executives were awarded service-based RSUs for which the shares are redeemable over the ten anniversaries following the executive's termination, provided the executive remains a full-time employee of the Company until reaching the earlier of age 65 or age 55 or over with at least ten years of service and after termination complies with certain non-competition covenants during the ten-year period.    
Share-based Compensation, Shares Authorized under Stock Option Plans, Exercise Price Range [Line Items]      
Total unrecognized compensation expense related to unvested stock options, net of expected forfeitures 45    
Weighted average period over which unrecognized compensation cost on non-vested awards expected to be recognized (in years) 2.33    
Issue price of RSU awards to employees (in dollars per share)   $ 0  
RSU redemption schedule (in years) five, ten or fifteen    
Terms of Career shares 10    
Stock Options [Member]
     
Information regarding stock options granted during the period [Roll Forward]      
Outstanding beginning of period 17,060,193    
Granted 2,317,523    
Exercised (373,925)    
Canceled/Forfeited (55,622)    
Expired (97,402)    
Outstanding end of period 18,850,767   17,060,193
Additional disclosures - stock options [Abstract]      
Weighted average exercise price -beginning of period $ 47.00    
Weighted average exercise price - granted $ 38.56    
Weighted average exercise price - exercised $ 36.65    
Weighted average exercise price - cancelled/forfeited $ 45.37    
Weighted average exercise price - expired $ 51.23    
Weighted average exercise price - end of period $ 46.15   $ 47.00
Weighted average remaining contractual life (in years) 5.92   5.54
Aggregate intrinsic value 7   69
Vested and expected to vest [Abstract]      
Vested and expected to vest in the future as of period end 18,526,481    
Exercisable as of period end 13,722,861    
Weighted average exercise price vested and expected to vest as of period end $ 46.23    
Weighted average exercise price exercisable as of period end $ 47.33    
Weighted average remaining contractual life vested and expected to vest in the future as of period end (in years) 5.86    
Weighted average remaining contractual life exercisable as of period end (in years) 4.71    
Aggregate intrinsic value vested and expected to vest in the future as of period end 7    
Aggregate intrinsic value exercisable as of period end 6    
Aggregate disclosures [Abstract]      
Intrinsic value of options exercised during the period 5 4  
Cash received from stock awards exercised during the period 13 16  
Total unrecognized compensation expense related to unvested awards, net of expected forfeitures 54    
Weighted average period over which cost is expected to be recognized (in years) 1.98    
Other stock based incentives [Member]
     
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period - minimum (in years) 3Y    
Vesting period - maximum (in years) 5Y    
Equity instruments other than options nonvested [Roll Forward]      
Equity instruments other than options nonvested - beginning balance 1,478,570    
Equity instruments other than options nonvested - granted 750,090    
Equity instruments other than options nonvested - released/redeemed (257,207)    
Equity instruments other than options nonvested - forfeited/canceled (141,553)    
Equity instruments other than options nonvested - ending balance 1,829,900    
Additional disclosures other than options [Abstract]      
Weighted average fair value other than options - beginning balance $ 46.10    
Weighted average fair value other than options - granted $ 38.55    
Weighted average fair value other than options - released/redeemed $ 50.47    
Weighted average fair value other than options - forfeited/canceled $ 42.20    
Weighted average fair value other than options - ending balance $ 42.69    
Nonemployee Director Incentives [Member]
     
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Number of employee stock incentive (in plans) 2    
Shares of common stock available for the grant of future stock options (in shares) 153,000    
Equity instruments other than options nonvested [Roll Forward]      
Equity instruments other than options nonvested - ending balance 158,741    
Additional disclosures other than options [Abstract]      
Weighted average fair value other than options - ending balance $ 45.34    
Restricted stock units [Member]
     
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period - minimum (in years) 2Y    
Vesting period - maximum (in years) 3Y    
Cost of Services
     
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Total 2 3  
Selling, General and Administrative
     
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Total $ 3 $ 11