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Claim and Claim Adjustment Expense Reserves (Tables)
12 Months Ended
Dec. 31, 2023
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration insurance contracts, reconciliation of claims development to liability
The table below reconciles the net liability for unpaid claim and claim adjustment expenses to the amount presented on the Consolidated Balance Sheets.
As of December 31
(In millions)2023
Net liability for unpaid claim and claim adjustment expenses:
Specialty$5,916 
Commercial9,021 
International2,276 
Life & Group (1)
582 
Corporate & Other368 
Total net claim and claim adjustment expenses18,163 
Reinsurance receivables: (2)
Specialty1,215 
Commercial1,082 
International433 
Life & Group93 
Corporate & Other (3)
2,318 
Total reinsurance receivables5,141 
Total gross liability for unpaid claim and claim adjustment expenses$23,304 
(1) The Life & Group segment amounts are related to unfunded structured settlements arising from short-duration contracts.
(2) Reinsurance receivables presented are gross of the allowance for uncollectible reinsurance and do not include reinsurance receivables related to paid losses.
(3) The Corporate & Other Reinsurance receivables are primarily related to A&EP claims covered under the A&EP Loss Portfolio Transfer (LPT).
Schedule of liability for unpaid claims and claims adjustment expense
The following table presents a reconciliation between beginning and ending claim and claim adjustment expense reserves.
As of or for the years ended December 31
(In millions)2023
2022 (1)
2021 (1)
Reserves, beginning of year:
Gross$22,120 $21,269 $19,862 
Ceded5,191 4,969 4,005 
Net reserves, beginning of year16,929 16,300 15,857 
Reduction of net reserves due to Excess Workers' Compensation Loss Portfolio Transfer— — (632)
Net incurred claim and claim adjustment expenses:
Provision for insured events of current year5,667 5,181 5,021 
Increase (decrease) in provision for insured events of prior years48 (32)15 
Amortization of discount44 44 48 
Total net incurred (2)
5,759 5,193 5,084 
Net payments attributable to:
Current year events(922)(821)(933)
Prior year events(3,679)(3,481)(3,016)
Total net payments(4,601)(4,302)(3,949)
Foreign currency translation adjustment and other76 (262)(60)
Net reserves, end of year18,163 16,929 16,300 
Ceded reserves, end of year5,141 5,191 4,969 
Gross reserves, end of year$23,304 $22,120 $21,269 
(1) In conjunction with the Company's adoption of ASU 2018-12, at January 1, 2023, long-term care reserves for policyholders currently receiving benefits were reclassified from Claim and claim adjustment expenses into Future policy benefits and this change was applied retrospectively as of January 1, 2021. See Note A to the Consolidated Financial Statements for additional information.
(2) Total net incurred does not agree to Insurance claims and policyholders' benefits as reflected on the Consolidated Statements of Operations due to amounts related to retroactive reinsurance deferred gain accounting, the loss on the Excess Workers' Compensation LPT (EWC LPT) and uncollectible reinsurance, which are not reflected in the table above.
Gross and net carried claim and claim adjustment expense reserves
The following tables present the gross and net carried reserves.
December 31, 2023 Specialty CommercialInternationalLife & GroupCorporate & OtherTotal
(In millions)
Gross Case Reserves$1,604 $3,291 $864 $626 $1,353 $7,738 
Gross IBNR Reserves5,527 6,812 1,845 49 1,333 15,566 
Total Gross Carried Claim and Claim Adjustment Expense Reserves$7,131 $10,103 $2,709 $675 $2,686 $23,304 
Net Case Reserves$1,392 $2,878 $708 $556 $129 $5,663 
Net IBNR Reserves4,524 6,143 1,568 26 239 12,500 
Total Net Carried Claim and Claim Adjustment Expense Reserves$5,916 $9,021 $2,276 $582 $368 $18,163 
December 31, 2022 Specialty CommercialInternational
Life & Group(1)
Corporate & OtherTotal
(In millions)
Gross Case Reserves$1,529 $3,156 $817 $647 $1,428 $7,577 
Gross IBNR Reserves5,349 6,239 1,586 48 1,321 14,543 
Total Gross Carried Claim and Claim Adjustment Expense Reserves$6,878 $9,395 $2,403 $695 $2,749 $22,120 
Net Case Reserves$1,310 $2,809 $686 $567 $137 $5,509 
Net IBNR Reserves4,253 5,621 1,317 27 202 11,420 
Total Net Carried Claim and Claim Adjustment Expense Reserves$5,563 $8,430 $2,003 $594 $339 $16,929 
(1) In conjunction with the Company's adoption of ASU 2018-12, at January 1, 2023, long-term care reserves for policyholders currently receiving benefits were reclassified from Claim and claim adjustment expenses into Future policy benefits and this change was applied retrospectively as of January 1, 2021. See Note A to the Consolidated Financial Statements for additional information.
Net prior year development The following table presents development recorded for the Specialty, Commercial, International and Corporate & Other segments.
Years ended December 31
(In millions)202320222021
Pretax (favorable) unfavorable development:
Specialty$(14)$(40)$(45)
Commercial(22)(43)(6)
International13 (13)
Corporate & Other71 6460 
Total pretax (favorable) unfavorable development$48 $(32)$11 
Impact of loss portfolio transfer on the consolidated statement of operations
The following table presents the impact of the Loss Portfolio Transfer on the Consolidated Statements of Operations.
Years ended December 31
(In millions)202320222021
Additional amounts ceded under LPT:
Net A&EP adverse development before consideration of LPT$86 $92 $143 
Provision for uncollectible third-party reinsurance on A&EP— (5)(5)
Total additional amounts ceded under LPT86 87 138 
Retroactive reinsurance benefit recognized(94)(91)(107)
Pretax impact of deferred retroactive reinsurance$(8)$(4)$31 
Specialty  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration insurance contracts, reconciliation of claims development to liability
The table below provides the line of business composition of the net liability for unpaid claim and claim adjustment expenses for the Specialty segment.
As of December 31
(In millions)2023
Net liability for unpaid claim and claim adjustment expenses:
Medical Professional Liability$1,460 
Other Professional Liability and Management Liability3,897 
Surety468 
Warranty28 
Other63 
Total net liability for unpaid claim and claim adjustment expenses$5,916 
Net prior year claim and allocated claim adjustment expense reserve development
The following table presents further detail of the development recorded for the Specialty segment.
Years ended December 31
(In millions)202320222021
Pretax (favorable) unfavorable development:
Medical Professional Liability$$18 $23 
Other Professional Liability and Management Liability37 50 24 
Surety(43)(83)(73)
Warranty(11)(21)(14)
Other(2)(4)(5)
Total pretax (favorable) unfavorable development$(14)$(40)$(45)
Commercial  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration insurance contracts, reconciliation of claims development to liability
The table below provides the line of business composition of the net liability for unpaid claim and claim adjustment expenses for the Commercial segment.
As of December 31
(In millions)2023
Net Claim and claim adjustment expenses:
Commercial Auto$926 
General Liability3,780 
Workers' Compensation3,645 
Property and Other670 
Total net liability for claim and claim adjustment expenses$9,021 
Net prior year claim and allocated claim adjustment expense reserve development
The following table presents further detail of the development recorded for the Commercial segment.
Years ended December 31
(In millions)202320222021
Pretax (favorable) unfavorable development:
Commercial Auto$33 $49 $53 
General Liability149 67 15 
Workers' Compensation(203)(152)(82)
Property and Other(1)(7)
Total pretax (favorable) unfavorable development$(22)$(43)$(6)
International  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration insurance contracts, reconciliation of claims development to liability
The table below provides the composition of the net liability for unpaid claim and claim adjustment expenses for the International segment.
As of December 31
(In millions)2023
Net Claim and claim adjustment expenses:
International excluding Hardy$1,655 
Hardy621 
Total net liability for claim and claim adjustment expenses$2,276 
Net prior year claim and allocated claim adjustment expense reserve development
The following table presents further detail of the development recorded for the International segment.
Years ended December 31
(In millions)202320222021
Pretax (favorable) unfavorable development:
Commercial$(18)$(10)$(35)
Specialty35 (4)36 
Other(4)
Total pretax (favorable) unfavorable development $13 $(13)$
CNAF Consolidated  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Schedule of historical claims duration
The table below presents information about average historical claims duration as of December 31, 2023 and is presented as required supplementary information, which is unaudited.
Average Annual Percentage Payout of Ultimate Net Incurred Claim and Allocated Claim Adjustment Expenses in Year:
12345678910
Specialty
Medical Professional Liability3.7 %16.4 %22.1 %17.2 %12.4 %9.1 %4.8 %2.9 %1.2 %1.1 %
Other Professional Liability and Management Liability6.5 %19.8 %19.3 %14.9 %10.9 %6.3 %4.9 %6.0 %1.7 %0.5 %
Surety(1)
17.7 %46.6 %17.7 %3.4 %2.2 %5.2 %(1.7)%(0.8)%(0.1)%— %
Commercial
Commercial Auto25.2 %22.2 %18.2 %14.3 %10.6 %4.9 %2.0 %0.7 %0.3 %0.5 %
General Liability3.6 %12.8 %16.3 %17.4 %14.4 %9.1 %5.9 %5.3 %2.2 %2.7 %
Workers' Compensation16.0 %22.9 %13.8 %8.8 %6.0 %3.2 %2.1 %1.3 %1.2 %1.7 %
International
International - Excluding Hardy16.9 %21.8 %9.8 %6.5 %5.9 %7.4 %8.4 %2.6 %2.8 %1.7 %
International - Hardy18.0 %31.3 %13.7 %7.5 %4.7 %4.9 %0.5 %2.3 %(1.4)%— %
(1) Due to the nature of the Surety business, average annual percentage payout of ultimate net incurred claim and allocated claim adjustment expenses has been calculated using only the payouts of mature accident years presented in the loss reserve development tables.
Hardy | International  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$183 $182 $175 $169 $170 $170 $169 $167 $166 $167 $(1)8,534 
2015187 177 175 175 173 175 176 178 177 (3)9,741 
2016227 244 233 223 224 218 219 223 10,895 
2017243 252 242 243 251 251 239 (5)13,294 
2018268 298 302 307 307 324 36 15,366 
2019219 223 217 224 220 25 11,670 
2020210 201 195 192 55 7,036 
2021177 168 154 59 3,831 
2022190 186 96 2,371 
2023200 152 1,388 
Total$2,082 $420 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$56 $122 $140 $150 $155 $161 $162 $163 $164 $164 
201529 97 128 143 154 162 160 169 163 
201663 144 171 180 193 204 205 208 
201753 150 183 205 212 224 229 
201855 170 200 231 249 270 
201943 102 140 157 167 
202027 77 103 118 
202113 44 68 
202223 58 
202317 
Total$1,462 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$620 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 2014(8)
Liability for unallocated claim adjustment expenses for accident years presented
Total net liability for unpaid claim and claim adjustment expenses$621 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Total(2)
Accident Year
2014$(1)$(7)$(6)$$— $(1)$(2)$(1)$$(16)
2015(10)(2)— (2)(1)(10)
201617 (11)(10)(6)(4)
2017(10)— (12)(4)
201830 — 17 56 
2019(6)(4)
2020(9)(6)(3)(18)
2021(9)(14)(23)
2022(4)(4)
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
(2) The amounts included in the loss reserve development tables above are presented at the year-end 2023 foreign currency exchange rates for all periods presented to remove the effects of foreign currency exchange rate fluctuations between calendar years. The amounts included within the table on page 110 presenting the detail of the development recorded within the International segment include the impact of fluctuations in foreign currency exchange rates.
Medical Professional Liability | Specialty  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$450 $489 $537 $530 $535 $529 $527 $524 $527 $525 $19,830 
2015433 499 510 494 488 510 501 498 494 15 18,218 
2016427 487 485 499 508 510 508 514 17 16,169 
2017412 449 458 460 455 460 456 20 15,345 
2018404 429 431 448 470 495 41 15,266 
2019430 445 458 471 469 62 14,409 
2020477 476 455 447 180 11,129 
2021377 376 374 193 9,523 
2022329 329 206 9,237 
2023340 281 8,240 
Total$4,443 $1,021 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$23 $136 $258 $359 $417 $472 $489 $497 $504 $510 
201522 101 230 313 384 420 444 458 463 
201618 121 246 339 401 436 460 483 
201719 107 235 308 355 388 417 
201821 115 211 290 349 418 
201917 91 183 280 349 
202011 61 139 201 
202111 49 118 
202210 57 
202314 
Total$3,030 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$1,413 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 201422 
Liability for unallocated claim adjustment expenses for accident years presented25 
Total net liability for unpaid claim and claim adjustment expenses$1,460 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023Total
Accident Year
2014$39 $48 $(7)$$(6)$(2)$(3)$$(2)$75 
201566 11 (16)(6)22 (9)(3)(4)61 
201660 (2)14 (2)87 
201737 (5)(4)44 
201825 17 22 25 91 
201915 13 13 (2)39 
2020(1)(21)(8)(30)
2021(1)(2)(3)
2022— — 
Total net development for the accident years presented above14 16 
Total net development for accident years prior to 2014(3)(4)
Total unallocated claim adjustment expense development— 
Total$23 $18 $
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
Other Professional Liability and Management Liability | Specialty  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$878 $898 $885 $831 $835 $854 $845 $841 $842 $838 $26 17,585 
2015888 892 877 832 807 813 836 855 858 18 17,454 
2016901 900 900 904 907 891 888 906 39 17,987 
2017847 845 813 791 775 758 746 69 18,199 
2018850 864 869 906 923 941 101 20,038 
2019837 845 856 876 939 100 19,515 
2020930 944 951 945 281 19,437 
20211,037 1,038 1,009 532 18,259 
20221,120 1,112 706 18,165 
20231,149 971 16,469 
Total$9,443 $2,843 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$51 $223 $392 $515 $647 $707 $743 $787 $802 $806 
201560 234 404 542 612 677 725 794 808 
201664 248 466 625 701 736 784 826 
201757 222 394 498 557 596 630 
201854 282 473 599 706 779 
201964 263 422 567 699 
202067 248 400 523 
202158 217 356 
202264 225 
202364 
Total$5,716 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$3,727 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 2014115 
Liability for unallocated claim adjustment expenses for accident years presented55 
Total net liability for unpaid claim and claim adjustment expenses$3,897 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023Total
Accident Year
2014$20 $(13)$(54)$$19 $(9)$(4)$$(4)$(40)
2015(15)(45)(25)23 19 (30)
2016(1)— (16)(3)18 
2017(2)(32)(22)(16)(17)(12)(101)
201814 37 17 18 91 
201911 20 63 102 
202014 (6)15 
2021(29)(28)
2022(8)(8)
Total net development for the accident years presented above49 45 43 
Total net development for accident years prior to 2014(27)(6)
Total unallocated claim adjustment expense development— — 
Total$24 $50 $37 
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
Surety | Specialty  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$123 $124 $94 $69 $60 $45 $45 $43 $42 $41 $5,135 
2015131 131 104 79 63 58 53 45 45 5,085 
2016124 124 109 84 67 64 58 43 5,565 
2017120 115 103 84 71 66 67 5,883 
2018114 108 91 62 56 51 10 6,249 
2019119 112 98 87 82 12 6,152 
2020128 119 81 67 34 4,678 
2021137 129 110 68 4,645 
2022155 158 116 4,350 
2023175 167 2,750 
Total$839 $418 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$$30 $38 $36 $38 $38 $39 $39 $38 $38 
201526 38 40 42 44 42 42 43 
201637 45 45 43 43 41 40 
201723 37 41 46 49 62 62 
201825 34 39 40 41 
201912 34 44 59 70 
202020 28 33 
202120 35 
202212 35 
2023
Total$405 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$434 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 201413 
Liability for unallocated claim adjustment expenses for accident years presented21 
Total net liability for unpaid claim and claim adjustment expenses$468 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023Total
Accident Year
2014$$(30)$(25)$(9)$(15)$— $(2)$(1)$(1)$(82)
2015— (27)(25)(16)(5)(5)(8)— (86)
2016— (15)(25)(17)(3)(6)(15)(81)
2017(5)(12)(19)(13)(5)(53)
2018(6)(17)(29)(6)(5)(63)
2019(7)(14)(11)(5)(37)
2020(9)(38)(14)(61)
2021(8)(19)(27)
2022
Total net development for the accident years presented above(75)(83)(55)
Total net development for accident years prior to 2014— 12 
Total unallocated claim adjustment expense development— — — 
Total$(73)$(83)$(43)
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
Commercial Auto | Commercial  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$234 $223 $212 $205 $205 $201 $201 $202 $201 $201 $33,633 
2015201 199 190 190 183 181 183 182 184 30,430 
2016198 186 186 186 190 195 200 197 30,455 
2017199 198 200 221 232 239 241 30,947 
2018229 227 227 245 254 255 34,333 
2019257 266 289 323 325 10 37,258 
2020310 303 304 298 21 29,142 
2021397 388 390 93 32,918 
2022437 465 137 36,777 
2023554 347 34,211 
Total$3,110 $622 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$64 $102 $137 $166 $187 $196 $198 $199 $199 $200 
201552 96 130 153 172 175 178 179 180 
201652 93 126 154 175 185 190 192 
201758 107 150 178 203 225 232 
201866 128 175 212 238 249 
201977 147 203 257 295 
202071 134 197 246 
202183 168 240 
2022112 236 
2023127 
Total$2,197 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$913 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 2014
Liability for unallocated claim adjustment expenses for accident years presented
Total net liability for unpaid claim and claim adjustment expenses$926 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023Total
Accident Year
2014$(11)$(11)$(7)$— $(4)$— $$(1)$— $(33)
2015(2)(9)— (7)(2)(1)(17)
2016(12)— — (3)(1)
2017(1)21 11 42 
2018(2)— 18 26 
201923 34 68 
2020(7)(6)(12)
2021(9)(7)
202228 28 
Total net development for the accident years presented above53 45 28 
Total net development for accident years prior to 2014— 
Total unallocated claim adjustment expense development— — 
Total$53 $49 $33 
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
General Liability | Commercial  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$653 $658 $654 $631 $635 $658 $659 $659 $676 $679 $28 28,196 
2015581 576 574 589 600 602 617 625 639 28 24,261 
2016623 659 667 671 673 683 684 704 39 24,803 
2017632 632 632 634 630 652 690 36 22,471 
2018653 644 646 639 650 679 129 20,425 
2019680 682 682 691 720 174 19,647 
2020723 722 726 736 347 14,593 
2021782 784 793 401 15,121 
2022929 928 676 15,754 
20231,071 963 11,633 
Total$7,639 $2,821 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$31 $119 $247 $376 $481 $547 $569 $607 $624 $642 
201519 110 230 357 446 501 530 561 573 
201632 163 279 407 481 524 582 620 
201723 118 250 399 471 553 606 
201833 107 228 307 428 491 
201925 98 181 322 455 
202023 99 192 280 
202126 140 262 
202229 123 
202333 
Total$4,085 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$3,554 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 2014162 
Liability for unallocated claim adjustment expenses for accident years presented64 
Total net liability for unpaid claim and claim adjustment expenses$3,780 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023Total
Accident Year
2014$$(4)$(23)$$23 $$— $17 $$26 
2015(5)(2)15 11 15 14 58 
201636 10 20 81 
2017— — (4)22 38 58 
2018(9)(7)11 29 26 
2019— 29 40 
2020(1)10 13 
202111 
2022(1)(1)
Total net development for the accident years presented above13 74 151 
Total net development for accident years prior to 2014— (7)(2)
Total unallocated claim adjustment expense development— — 
Total$15 $67 $149 
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
Workers' Compensation | Commercial  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$467 $480 $479 $452 $450 $446 $439 $448 $430 $419 $70 33,550 
2015422 431 406 408 394 382 372 353 334 59 31,904 
2016426 405 396 382 366 355 331 308 56 31,994 
2017440 432 421 400 402 399 398 78 33,142 
2018450 440 428 415 415 404 74 34,886 
2019452 449 437 436 419 78 34,349 
2020477 466 446 414 135 29,454 
2021468 454 432 146 30,066 
2022497 489 198 33,229 
2023555 344 31,549 
Total$4,172 $1,238 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$61 $159 $215 $258 $282 $290 $297 $306 $312 $319 
201551 131 180 212 231 243 251 256 259 
201653 129 169 198 219 227 234 235 
201763 151 207 243 265 279 287 
201868 163 229 259 280 298 
201971 169 223 262 291 
202065 147 200 228 
202167 164 222 
202279 192 
202387 
Total$2,418 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$1,754 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 20141,842 
Other (2)
(23)
Liability for unallocated claim adjustment expenses for accident years presented72 
Total net liability for unpaid claim and claim adjustment expenses$3,645 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023Total
Accident Year
2014$13 $(1)$(27)$(2)$(4)$(7)$$(18)$(11)$(48)
2015(25)(14)(12)(10)(19)(19)(88)
2016(21)(9)(14)(16)(11)(24)(23)(118)
2017(8)(11)(21)(3)(1)(42)
2018(10)(12)(13)— (11)(46)
2019(3)(12)(1)(17)(33)
2020(11)(20)(32)(63)
2021(14)(22)(36)
2022(8)(8)
Total net development for the accident years presented above(46)(99)(144)
Adjustment for development on a discounted basis(3)(2)
Total net development for accident years prior to 2014(38)(60)(63)
Total unallocated claim adjustment expense development— 10 
Total$(82)$(152)$(203)
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
(2) Other includes the effect of discounting lifetime claim reserves.
Excluding Hardy | International  
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]  
Short-duration contracts net incurred claims and allocated claim adjustment expenses
Cumulative Net Incurred Claim and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar YearAs of December 31, 2023
(In millions, except reported claims data)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023IBNRCumulative Number of Claims
Accident Year
2014$276 $291 $291 $279 $272 $289 $290 $283 $286 $288 $15 25,130 
2015289 304 303 286 280 283 285 285 281 19 23,608 
2016284 302 288 285 276 290 292 309 36 18,079 
2017299 363 383 376 371 360 393 39 18,841 
2018367 385 389 388 401 411 48 21,327 
2019342 355 352 360 362 61 18,993 
2020381 372 362 347 107 15,744 
2021408 397 375 162 15,136 
2022428 438 227 11,899 
2023478 359 7,869 
Total$3,682 $1,073 
Short-duration contracts net cumulative paid claim adjustment expenses reconciliation of total liability for unpaid claim and claim adjustment expense
Cumulative Net Paid Claims and Allocated Claim Adjustment Expenses are presented in the following table.
As of December 31Calendar Year
(In millions)
2014(1)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Accident Year
2014$51 $121 $149 $166 $182 $203 $236 $241 $248 $253 
201556 132 162 182 204 219 230 237 246 
201666 131 158 180 192 214 226 237 
201764 146 186 214 237 264 321 
201889 166 212 242 266 308 
201973 164 201 224 247 
202060 128 162 178 
202156 124 154 
202246 138 
202346 
Total$2,128 
Net liability for unpaid claim and allocated claim adjustment expenses for the accident years presented$1,554 
Net liability for unpaid claim and claim adjustment expenses for accident years prior to 201464 
Liability for unallocated claim adjustment expenses for accident years presented37 
Total net liability for unpaid claim and claim adjustment expenses$1,655 
Short-duration contracts reserve development
Net strengthening (releases) of prior accident year reserves is presented in the following table.
For the years ended December 31Calendar Year
(In millions)
2015(1)
2016(1)
2017(1)
2018(1)
2019(1)
2020(1)
2021(1)
2022(1)
2023
Total (2)
Accident Year
2014$15 $— $(12)$(7)$17 $$(7)$$$12 
201515 (1)(17)(6)— (4)(8)
201618 (14)(3)(9)14 17 25 
201764 20 (7)(5)(11)33 94 
201818 (1)13 10 44 
201913 (3)20 
2020(9)(10)(15)(34)
2021(11)(22)(33)
202210 10 
(1) Data presented for these calendar years is required supplemental information, which is unaudited.
(2) The amounts included in the loss reserve development tables above are presented at the year-end 2023 foreign currency exchange rates for all periods presented to remove the effects of foreign currency exchange rate fluctuations between calendar years. The amounts included within the table on page 110 presenting the detail of the development recorded within the International segment include the impact of fluctuations in foreign currency exchange rates.