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Claim and Claim Adjustment Expense Reserves (Commercial - Workers' Compensation - Net Incurred Claims and Allocated Claim Adjustment Expenses) (Details) - Workers' Compensation - Commercial
$ in Millions
Dec. 31, 2018
USD ($)
claims
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Dec. 31, 2015
USD ($)
Dec. 31, 2014
USD ($)
Dec. 31, 2013
USD ($)
Dec. 31, 2012
USD ($)
Dec. 31, 2011
USD ($)
Dec. 31, 2010
USD ($)
Dec. 31, 2009
USD ($)
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 5,445                  
IBNR 1,130                  
2009                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net 650 $ 649 $ 638 $ 631 $ 626 $ 616 $ 611 $ 609 $ 599 $ 592
IBNR $ 46                  
Cumulative Number of Claims | claims 51,822                  
2010                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 732 733 730 710 698 676 654 632 $ 583  
IBNR $ 44                  
Cumulative Number of Claims | claims 49,106                  
2011                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 674 676 676 651 659 647 641 $ 607    
IBNR $ 27                  
Cumulative Number of Claims | claims 45,637                  
2012                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 671 673 678 669 659 627 $ 601      
IBNR $ 59                  
Cumulative Number of Claims | claims 42,477                  
2013                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 582 593 618 592 572 $ 537        
IBNR $ 86                  
Cumulative Number of Claims | claims 38,665                  
2014                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 450 452 479 480 $ 467          
IBNR $ 104                  
Cumulative Number of Claims | claims 33,465                  
2015                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 408 406 431 $ 422            
IBNR $ 146                  
Cumulative Number of Claims | claims 31,828                  
2016                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 396 405 $ 426              
IBNR $ 171                  
Cumulative Number of Claims | claims 31,905                  
2017                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 432 $ 440                
IBNR $ 171                  
Cumulative Number of Claims | claims 32,811                  
2018                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 450                  
IBNR $ 276                  
Cumulative Number of Claims | claims 30,399