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Claim and Claim Adjustment Expense Reserves (Commercial - Workers' Compensation - Net Incurred Claims and Allocated Claim Adjustment Expenses) (Details) - Workers' Compensation - Commercial
$ in Millions
Dec. 31, 2017
USD ($)
claims
Dec. 31, 2016
USD ($)
Dec. 31, 2015
USD ($)
Dec. 31, 2014
USD ($)
Dec. 31, 2013
USD ($)
Dec. 31, 2012
USD ($)
Dec. 31, 2011
USD ($)
Dec. 31, 2010
USD ($)
Dec. 31, 2009
USD ($)
Dec. 31, 2008
USD ($)
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 5,606                  
IBNR 958                  
2008                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net 652 $ 638 $ 630 $ 622 $ 612 $ 608 $ 606 $ 593 $ 575 $ 558
IBNR $ 34                  
Cumulative Number of Claims | claims 59,911                  
2009                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 632 625 617 611 600 596 594 587 $ 583  
IBNR $ 34                  
Cumulative Number of Claims | claims 51,161                  
2010                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 721 717 697 683 663 641 619 $ 576    
IBNR $ 33                  
Cumulative Number of Claims | claims 48,144                  
2011                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 668 666 642 648 637 628 $ 593      
IBNR $ 23                  
Cumulative Number of Claims | claims 44,691                  
2012                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 667 671 661 648 616 $ 589        
IBNR $ 63                  
Cumulative Number of Claims | claims 41,756                  
2013                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 584 610 584 563 $ 528          
IBNR $ 57                  
Cumulative Number of Claims | claims 38,153                  
2014                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 448 474 474 $ 459            
IBNR $ 106                  
Cumulative Number of Claims | claims 33,072                  
2015                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 401 426 $ 416              
IBNR $ 154                  
Cumulative Number of Claims | claims 31,470                  
2016                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 399 $ 421                
IBNR $ 200                  
Cumulative Number of Claims | claims 31,310                  
2017                    
Short-duration Insurance Contracts, Net Incurred Claim and Claim Adjustment Expenses [Line Items]                    
Incurred claims and allocated claim adjustment expense, net $ 434                  
IBNR $ 254                  
Cumulative Number of Claims | claims 27,929