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Investments (Net investment income) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
Jun. 30, 2013
Net Investment Income [Line Items]        
Gross investment income $ 564 $ 548 $ 1,103 $ 1,151
Investment expense (14) (14) (27) (26)
Net investment income 550 534 1,076 1,125
Fixed maturity securities [Member]
       
Net Investment Income [Line Items]        
Gross investment income 451 454 903 911
Short-term investments [Member]
       
Net Investment Income [Line Items]        
Gross investment income    1 1 2
Limited partnership investments [Member]
       
Net Investment Income [Line Items]        
Gross investment income 97 79 170 210
Total equity securities available-for-sale [Member]
       
Net Investment Income [Line Items]        
Gross investment income 3 3 5 6
Mortgage loans [Member]
       
Net Investment Income [Line Items]        
Gross investment income 9 6 15 11
Trading portfolio [Member]
       
Net Investment Income [Line Items]        
Gross investment income 3 5 6 10
Other [Member]
       
Net Investment Income [Line Items]        
Gross investment income $ 1    $ 3 $ 1