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Investments (Components of net other-than-temporary impairment losses recognized in earnings) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2013
Sep. 30, 2012
Sep. 30, 2013
Sep. 30, 2012
Net other-than-temporary impairment losses recognized in earnings $ 17 $ 64 $ 51 $ 114
Corporate and other bonds [Member]
       
Net other-than-temporary impairment losses recognized in earnings 9 7 17 23
States, municipalities and political subdivisions [Member]
       
Net other-than-temporary impairment losses recognized in earnings    17    17
Residential mortgage-backed [Member]
       
Net other-than-temporary impairment losses recognized in earnings 2 20 5 49
Other asset-backed [Member]
       
Net other-than-temporary impairment losses recognized in earnings 1    2   
Total asset-backed [Member]
       
Net other-than-temporary impairment losses recognized in earnings 3 20 7 49
U.S. Treasury and obligations of government-sponsored enterprises [Member]
       
Net other-than-temporary impairment losses recognized in earnings          1
Total fixed maturity securities available-for-sale [Member]
       
Net other-than-temporary impairment losses recognized in earnings 12 44 24 90
Common stock [Member]
       
Net other-than-temporary impairment losses recognized in earnings 3 1 5 5
Preferred stock [Member]
       
Net other-than-temporary impairment losses recognized in earnings 2 19 22 19
Total equity securities available-for-sale [Member]
       
Net other-than-temporary impairment losses recognized in earnings $ 5 $ 20 $ 27 $ 24