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Business Segments
3 Months Ended
Mar. 31, 2013
Segment Reporting [Abstract]  
Business Segments
Note K. Business Segments
The Company's core property and casualty commercial insurance operations are reported in three business segments: CNA Specialty, CNA Commercial and Hardy. The Company's non-core operations are managed in two segments: Life & Group Non-Core and Corporate & Other Non-Core.
The accounting policies of the segments are the same as those described in Note A of the Consolidated Financial Statements within CNAF's Annual Report on Form 10-K for the year ended December 31, 2012. The Company manages most of its assets on a legal entity basis, while segment operations are generally conducted across legal entities. As such, only insurance and reinsurance receivables, insurance reserves, deferred acquisition costs and goodwill are readily identifiable for all individual segments. Distinct investment portfolios are not maintained for every individual segment; accordingly, allocation of assets to each segment is not performed. Therefore, a significant portion of net investment income and realized investment gains or losses are allocated primarily based on each segment's net carried insurance reserves, as adjusted. All significant intersegment income and expense has been eliminated. Income taxes have been allocated on the basis of the taxable income of the segments.
In the following tables, certain financial measures are presented to provide information used by management to monitor the Company's operating performance. Management utilizes these financial measures to monitor the Company's insurance operations and investment portfolio. Net operating income, which is derived from certain income statement amounts, is used by management to monitor performance of the Company's insurance operations. The Company's investment portfolio is monitored by management through analysis of various factors including unrealized gains and losses on securities, portfolio duration and exposure to market and credit risk. Based on such analyses, the Company may recognize an OTTI loss on an investment security in accordance with its policy, or sell a security, which may produce realized gains and losses.
Net operating income (loss) is calculated by excluding from net income (loss) the after-tax effects of 1) net realized investment gains or losses and 2) any cumulative effects of changes in accounting guidance. The calculation of net operating income excludes net realized investment gains or losses because net realized investment gains or losses are largely discretionary, except for some losses related to OTTI, and are generally driven by economic factors that are not necessarily consistent with key drivers of underwriting performance, and are therefore not considered an indication of trends in insurance operations.
The Company's results of operations and selected balance sheet items by segment are presented in the following tables.

Three months ended March 31, 2013
CNA
Specialty
 
CNA
Commercial
 
Hardy
 
Life &
Group
Non-Core
 
Corporate
& Other
Non-Core
 
 
 
 
(In millions)
 
 
 
 
 
Eliminations
 
Total
Operating revenues
 

 
 

 
 
 
 

 
 

 
 

 
 

Net earned premiums
$
723

 
$
837

 
$
64

 
$
141

 
$

 
$
(1
)
 
$
1,764

Net investment income
170

 
250

 
1

 
204

 
8

 

 
633

Other revenues
60

 
10

 
1

 
4

 
3

 

 
78

Total operating revenues
953

 
1,097

 
66

 
349

 
11

 
(1
)
 
2,475

Claims, Benefits and Expenses
 

 
 

 
 
 
 

 
 

 
 

 
 

Net incurred claims and benefits
465

 
600

 
31

 
325

 
4

 

 
1,425

Policyholders’ dividends
1

 
2

 

 
1

 

 

 
4

Amortization of deferred acquisition costs
150

 
149

 
21

 
8

 

 

 
328

Other insurance related expenses
71

 
143

 
16

 
33

 

 
(1
)
 
262

Other expenses
54

 
9

 
7

 
5

 
46

 

 
121

Total claims, benefits and expenses
741

 
903

 
75

 
372

 
50

 
(1
)
 
2,140

Operating income (loss) before income tax
212

 
194

 
(9
)
 
(23
)
 
(39
)
 

 
335

Income tax (expense) benefit on operating income (loss)
(72
)
 
(69
)
 
1

 
23

 
13

 

 
(104
)
Net operating income (loss)
140

 
125

 
(8
)
 

 
(26
)
 

 
231

Net realized investment gains (losses)
3

 
4

 
1

 
14

 
6

 

 
28

Income tax (expense) benefit on net realized investment gains (losses)
(1
)
 
(1
)
 

 
(5
)
 
(2
)
 

 
(9
)
Net realized investment gains (losses), after-tax
2

 
3

 
1

 
9

 
4

 

 
19

Net income (loss)
$
142

 
$
128

 
$
(7
)
 
$
9

 
$
(22
)
 
$

 
$
250



March 31, 2013
 
 
 
 
 
 
 
 
 
 
 
 
 
(In millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
Reinsurance receivables
$
662

 
$
1,170

 
$
251

 
$
1,273

 
$
2,781

 
$

 
$
6,137

Insurance receivables
$
707

 
$
1,168

 
$
181

 
$
13

 
$
3

 
$

 
$
2,072

Deferred acquisition costs
$
313

 
$
287

 
$
41

 
$

 
$

 
$

 
$
641

Goodwill
$
117

 
$

 
$
34

 
$

 
$

 
$

 
$
151

Insurance reserves
 
 
 
 
 
 
 
 
 
 
 
 
 

Claim and claim adjustment expenses
$
6,807

 
$
11,105

 
$
470

 
$
3,031

 
$
3,098

 
$

 
$
24,511

Unearned premiums
1,770

 
1,629

 
218

 
143

 

 
(1
)
 
3,759

Future policy benefits

 

 

 
11,469

 

 

 
11,469

Policyholders’ funds
9

 
14

 

 
131

 

 

 
154

Three months ended March 31, 2012
CNA
Specialty
 
CNA
Commercial
 
Hardy
 
Life &
Group
Non-Core
 
Corporate
& Other
Non-Core
 
 
 
 
(In millions)
 
 
 
 
 
Eliminations
 
Total
Operating revenues
 
 
 

 
 
 
 

 
 

 
 

 
 

Net earned premiums
$
706

 
$
803

 

 
$
141

 
$
(1
)
 
$

 
$
1,649

Net investment income
175

 
265

 

 
198

 
10

 

 
648

Other revenues
56

 
9

 

 
(2
)
 
5

 

 
68

Total operating revenues
937

 
1,077

 

 
337

 
14

 

 
2,365

Claims, Benefits and Expenses
 

 
 
 
 
 
 

 
 

 
 

 
 

Net incurred claims and benefits
468

 
567

 

 
336

 
7

 

 
1,378

Policyholders’ dividends
(2
)
 
3

 

 
2

 

 

 
3

Amortization of deferred acquisition costs
148

 
139

 

 
8

 

 

 
295

Other insurance related expenses
72

 
144

 

 
35

 
(1
)
 

 
250

Other expenses
50

 
7

 

 
6

 
48

 

 
111

Total claims, benefits and expenses
736

 
860

 

 
387

 
54

 

 
2,037

Operating income (loss) before income tax
201

 
217

 

 
(50
)
 
(40
)
 

 
328

Income tax (expense) benefit on operating income (loss)
(69
)
 
(78
)
 

 
31

 
14

 

 
(102
)
Net operating income (loss)
132

 
139

 

 
(19
)
 
(26
)
 

 
226

Net realized investment gains (losses)
8

 
11

 

 
13

 
4

 

 
36

Income tax (expense) benefit on net realized investment gains (losses)
(2
)
 
(4
)
 

 
(5
)
 
(1
)
 

 
(12
)
Net realized investment gains (losses), after-tax
6

 
7

 

 
8

 
3

 

 
24

Net income (loss)
$
138

 
$
146

 

 
$
(11
)
 
$
(23
)
 
$

 
$
250


December 31, 2012
 
 
 
 
 
 
 
 
 
 
 
 
 
(In millions)
 
 
 
 
 
 
 
 
 
 
 
 
 
Reinsurance receivables
$
665

 
$
1,155

 
$
294

 
$
1,273

 
$
2,844

 
$

 
$
6,231

Insurance receivables
$
673

 
$
1,116

 
$
181

 
$
9

 
$
4

 
$

 
$
1,983

Deferred acquisition costs
$
300

 
$
269

 
$
29

 
$

 
$

 
$

 
$
598

Goodwill
$
117

 
$

 
$
37

 
$

 
$

 
$

 
$
154

Insurance reserves
 
 
 
 
 
 
 
 
 
 
 
 
 

Claim and claim adjustment expenses
$
6,748

 
$
11,326

 
$
521

 
$
3,006

 
$
3,162

 
$

 
$
24,763

Unearned premiums
1,685

 
1,569

 
222

 
134

 

 

 
3,610

Future policy benefits

 

 

 
11,475

 

 

 
11,475

Policyholders’ funds
8

 
15

 

 
134

 

 

 
157


The following table provides revenue by line of business for each reportable segment. Revenues are comprised of operating revenues and net realized investment gains and losses.
Revenues by Line of Business
Three months ended March 31
 
 
 
(In millions)
2013
 
2012
CNA Specialty
 
 
 
International
$
59

 
$
57

Professional & Management Liability
700

 
694

Surety
116

 
119

Warranty & Alternative Risks
81

 
75

CNA Specialty revenues
956

 
945

CNA Commercial
 

 
 

Commercial Insurance
826

 
835

International
93

 
91

Small Business
182

 
162

CNA Commercial revenues
1,101

 
1,088

Hardy revenues
67

 
 
Life & Group Non-Core
 

 
 

Health
298

 
291

Life & Annuity
61

 
60

Other
4

 
(1
)
Life & Group Non-Core revenues
363

 
350

Corporate & Other Non-Core revenues
17

 
18

Eliminations
(1
)
 

Total revenues
$
2,503

 
$
2,401