Revenue Recognition

9 Months Ended

Sep. 30, 2019

(3) Revenue Recognition:

We categorize our products, services and other revenues into the following categories:

Data and Internet services include broadband services for residential and business customers. We provide data transmission services to high volume business customers and other carriers with dedicated high capacity circuits (“nonswitched access”) including services to wireless providers (“wireless backhaul”);

Voice services include traditional local and long-distance wireline services, Voice over Internet Protocol (VoIP) services, as well as a number of unified messaging services offered to our residential and business customers. Voice services also include the long-distance voice origination and termination services that we provide to our business customers and other carriers;

Video services include services provided directly to residential customers through the FiOS^® and Vantage video brands, and through DISH^® satellite TV services;

Other customer revenue includes switched access revenue, sales of customer premise equipment to our business customers, rents collected for collocation services, and revenue from other services and fees. Switched access revenue includes revenues derived from allowing other carriers to use our network to originate and/or terminate their local and long-distance voice traffic (“switched access”). These services are primarily billed on a minutes-of-use basis applying tariffed rates filed with the FCC or state agencies; and

Subsidy and other regulatory revenue includes revenues generated from cost subsidies from state and federal authorities, including the Connect America Fund Phase II.

The following tables provide a summary of revenues, by category:



	For the three months ended September 30,				For the nine months ended September 30,
($ in millions)	2019		2018		2019		2018

Data and Internet services	$	928	$	961	$	2,858	$	2,919
Voice services		621		669		1,900		2,053
Video services		244		260		772		810
Other		113		141		357		416
Revenue from contracts with customers ⁽¹⁾		1,906		2,031		5,887		6,198
Subsidy revenue		91		95		278		289
Total revenue	$	1,997	$	2,126	$	6,165	$	6,487

	For the three months ended September 30,				For the nine months ended September 30,
($ in millions)	2019		2018		2019		2018

Consumer	$	1,024	$	1,069	$	3,151	$	3,292
Commercial		882		962		2,736		2,906
Revenue from contracts with customers ⁽¹⁾		1,906		2,031		5,887		6,198
Subsidy revenue		91		95		278		289
Total revenue	$	1,997	$	2,126	$	6,165	$	6,487

⁽¹⁾Amount includes approximately $17 million and $18 million, and $52 million and $55 million of lease revenue for the three and nine months ended September 30, 2019 and 2018, respectively.

The opening and closing balances of Frontier’s contract asset and contract liability balances for the nine months ended September 30, 2019 and 2018 are as follows:



	Contract Assets				Contract Liabilities
($ in millions)	Current		Noncurrent		Current		Noncurrent

Balance at January 1, 2019	$	44	$	25	$	49	$	22
Revenue recognized included
in opening contract balance		(29)		(5)		(56)		(14)
Cash received, excluding amounts
recognized as revenue		-		-		58		9
Credits granted, excluding amounts
recognized as revenue		23		1		-		-
Reclassified between Current
and NonCurrent		5		(5)		(2)		2
Reclassified to held for sale		(3)		(1)		(5)		(1)
Balance at September 30, 2019	$	40	$	15	$	44	$	18


	Contract Assets				Contract Liabilities
($ in millions)	Current		Noncurrent		Current		Noncurrent

Balance at January 1, 2018	$	40	$	37	$	41	$	19
Revenue recognized included
in opening contract balance		(38)		-		(86)		(4)
Cash received, excluding amounts
recognized as revenue		-		-		106		3
Credits granted, excluding amounts
recognized as revenue		36		-		-		-
Reclassified between Current
and NonCurrent		-		-		(10)		10
Other		-		-		(6)		-
Balance at September 30, 2018	$	38	$	37	$	45	$	28

Short-term contract assets, Long-term contract assets, Short-term contract liabilities, and Long-term contract liabilities are included in other current assets, other assets, other current liabilities, and other liabilities, respectively, on our consolidated balance sheets.

The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied (or partially unsatisfied) at the end of the reporting period:



($ in millions)	Revenue from contracts with customers
2019 (remaining three months)	$	778
2020		1,909
2021		849
2022		385
2023		191
Thereafter		249
Total	$	4,361