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Share-Based Associate Compensation Plans (Tables)
12 Months Ended
Dec. 31, 2020
Share-based Compensation Arrangement by Share-based Payment Award  
Stock Option Information
Below is a summary of option information for the year 2020:
(Dollars in millions, except exercise price. Shares in thousands)SharesWeighted-
average
exercise price
Aggregate
intrinsic
value
Weighted-average
remaining contractual
life
Outstanding option shares at January 1, 20203,437 $63.99  
Granted508 111.53  
Exercised(274)41.86  
Forfeited or expired(70)55.60  
Outstanding option shares at December 31, 20203,601 72.55 $66 6.01 years
Options exercisable at end of period2,509 $63.11 $61 4.97 years
Restricted Stock Unit Information elow is a summary of service-based and performance-based share information, assuming a target payout for performance-based shares, for the year 2020:
(Shares in thousands)Service-based
shares
Weighted-
average grant
date fair value
Performance-based
shares
Weighted-
average grant
date fair value
Nonvested at January 1, 2020783 $70.27 165 $64.23 
Granted204 104.81 38 111.77 
Vested(269)66.53 (56)43.26 
Forfeited or canceled(22)78.96 — — 
Nonvested at December 31, 2020696 81.56 147 84.64 
Stock Options  
Share-based Compensation Arrangement by Share-based Payment Award  
Assumptions Used In Option Grants Issued
The following weighted average assumptions were used in determining fair value for option grants issued:
 202020192018
Weighted-average expected term
 7-8 years
7-8 years
7-8 years
Expected volatility
16.89-17.13%
14.49-15.39%
15.04-15.10%
Dividend yield2.15%2.61%2.98%
Risk-free rates
1.40-1.41%
2.62-2.64%
2.77-2.83%
Weighted-average fair value of options granted during the period$15.45$11.73$9.87
Performance Based Shares  
Share-based Compensation Arrangement by Share-based Payment Award  
Assumptions Used In Option Grants Issued he following assumptions were used in determining fair value for performance-based grants issued:
 202020192018
Expected term2.86 years2.86 years2.89 years
Expected volatility
15.88-25.13%
15.10-25.00%
16.01-26.32%
Dividend yield2.15%2.61%2.81%
Risk-free rates1.30%2.48%2.22%