EX-99.2 5 d332188dex992.htm JPMORGAN CHASE & CO. EARNINGS RELEASE FINANCIAL SUPPLEMENT - FIRST QUARTER 2012 <![CDATA[JPMorgan Chase & Co. Earnings Release Financial Supplement - First Quarter 2012]]>

Exhibit 99.2

 

LOGO

EARNINGS RELEASE FINANCIAL SUPPLEMENT

FIRST QUARTER 2012


JPMORGAN CHASE & CO.

TABLE OF CONTENTS

   LOGO

 

         Page(s)    

Consolidated Results

  

Consolidated Financial Highlights

   2-3

Statements of Income

   4

Consolidated Balance Sheets

   5

Condensed Average Balance Sheets and Annualized Yields

   6

Core Net Interest Income

   7

Reconciliation from Reported to Managed Summary

   8

Business Detail

  

Line of Business Financial Highlights — Managed Basis

   9

Investment Bank

   10-13

Retail Financial Services

   14-20

Card Services & Auto

   21-23

Commercial Banking

   24-25

Treasury & Securities Services

   26-28

Asset Management

   29-33

Corporate/Private Equity

   34-35

Credit-Related Information

   36-41

Market Risk-Related Information

   42

Supplemental Detail

  

Capital and Other Selected Balance Sheet Items

   43

Mortgage Loan Repurchase Liability

   44

Per Share-Related Information

   45

Non-GAAP Financial Measures

   46

Glossary of Terms

   47-51

 

Page 1


JPMORGAN CHASE & CO.

CONSOLIDATED FINANCIAL HIGHLIGHTS

(in millions, except per share and ratio data)

   LOGO

 

     QUARTERLY TRENDS
                              1Q12 Change
        1Q12          4Q11          3Q11          2Q11          1Q11          4Q11          1Q11   

SELECTED INCOME STATEMENT DATA

                                  

Reported Basis

                                  

Total net revenue

     $ 26,712           $ 21,471           $ 23,763           $ 26,779           $ 25,221             24%           6%   

Total noninterest expense

       18,345             14,540             15,534             16,842             15,995             26              15      

Pre-provision profit

       8,367             6,931             8,229             9,937             9,226             21              (9)     

Provision for credit losses

       726             2,184             2,411             1,810             1,169             (67)             (38)     

NET INCOME

       5,383             3,728             4,262             5,431             5,555             44              (3)     

Managed Basis (a)

                                  

Total net revenue

       27,417             22,198             24,368             27,410             25,791             24              6      

Total noninterest expense

       18,345             14,540             15,534             16,842             15,995             26              15      

Pre-provision profit

       9,072             7,658             8,834             10,568             9,796             18              (7)     

Provision for credit losses

       726             2,184             2,411             1,810             1,169             (67)             (38)     

NET INCOME

       5,383             3,728             4,262             5,431             5,555             44              (3)     

PER COMMON SHARE DATA

                                  

Basic earnings

       1.31             0.90             1.02             1.28             1.29             46              2      

Diluted earnings

       1.31             0.90             1.02             1.27             1.28             46              2      

Cash dividends declared (b)

       0.30             0.25             0.25             0.25             0.25             20              20     

Book value

       47.60             46.59             45.93             44.77             43.34             2              10     

Closing share price (c)

       45.98             33.25             30.12             40.94             46.10             38              —      

Market capitalization

       175,737             125,442             114,422             160,083             183,783             40              (4)     

COMMON SHARES OUTSTANDING

                                  

Average: Basic

       3,818.8             3,801.9             3,859.6             3,958.4             3,981.6             —              (4)     

  Diluted

       3,833.4             3,811.7             3,872.2             3,983.2             4,014.1             1              (5)     

Common shares at period-end

       3,822.0             3,772.7             3,798.9             3,910.2             3,986.6             1              (4)     

FINANCIAL RATIOS (d)

                                  

Return on common equity (“ROE”)

       12%          8%          9%          12%          13%            

Return on tangible common equity (“ROTCE”) (e)

       16             11             13             17             18               

Return on assets (“ROA”)

       0.96             0.65             0.76             0.99             1.07               

Return on risk-weighted assets (f)

       1.76(g)          1.21             1.40             1.82             1.90               

CAPITAL RATIOS

                                  

Tier 1 capital ratio

       12.6(g)          12.3             12.1             12.4             12.3               

Total capital ratio

       15.6(g)          15.4             15.3             15.7             15.6               

Tier 1 common capital ratio (e)

       10.4(g)          10.1             9.9             10.1             10.0               

 

 

(a) For further discussion of managed basis, see Reconciliation from Reported to Managed Summary on page 8.

 

(b) On March 13, 2012, the Board of Directors increased the Firm’s quarterly common stock dividend from $0.25 to $0.30 per share.

 

(c) Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.

 

(d) Quarterly ratios are based upon annualized amounts.

 

(e) ROTCE and Tier 1 common capital ratio are non-GAAP financial ratios. ROTCE measures the Firm’s earnings as a percentage of tangible common equity. Tier 1 common capital ratio measures the quality and composition of the Firm’s capital. For further discussion of these ratios, see page 46.

 

(f) Return on Basel I risk-weighted assets is the annualized earnings of the Firm divided by its average risk-weighted assets.

 

 

(g) Estimated.

 

Page 2


JPMORGAN CHASE & CO.

CONSOLIDATED FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio and headcount data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 2,320,330      $ 2,265,792      $ 2,289,240      $ 2,246,764      $ 2,198,161        2     6

Wholesale loans

     290,866        283,016        259,483        248,823        236,007        3        23   

Consumer, excluding credit card loans

     304,770        308,427        310,235        315,390        321,186        (1     (5

Credit card loans

     125,331        132,277        127,135        125,523        128,803        (5     (3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total Loans

     720,967        723,720        696,853        689,736        685,996               5   

Deposits

     1,128,512        1,127,806        1,092,708        1,048,685        995,829               13   

Common stockholders’ equity

     181,928        175,773        174,487        175,079        172,798        4        5   

Total stockholders' equity

     189,728        183,573        182,287        182,879        180,598        3        5   

Deposits-to-loans ratio

     157     156     157     152     145    

Headcount

     261,453        260,157        256,663        250,095        242,929               8   

LINE OF BUSINESS NET INCOME/(LOSS)

              

Investment Bank

   $ 1,682      $ 726      $ 1,636      $ 2,057      $ 2,370        132        (29

Retail Financial Services

     1,753        533        1,161        383        (399     229        NM   

Card Services & Auto

     1,183        1,051        849        1,110        1,534        13        (23

Commercial Banking

     591        643        571        607        546        (8     8   

Treasury & Securities Services

     351        250        305        333        316        40        11   

Asset Management

     386        302        385        439        466        28        (17

Corporate/Private Equity

     (563     223        (645     502        722        NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

   $ 5,383      $ 3,728      $ 4,262      $ 5,431      $ 5,555        44        (3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

Page 3


JPMORGAN CHASE & CO.

STATEMENTS OF INCOME

(in millions, except per share and ratio data)

   LOGO

 

    QUARTERLY TRENDS  
                                  1Q12 Change  
    1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

REVENUE

             

Investment banking fees

  $ 1,381      $ 1,133      $ 1,052      $ 1,933      $ 1,793        22     (23 )% 

Principal transactions

    3,382        750        1,370        3,140        4,745        351        (29

Lending- and deposit-related fees

    1,517        1,620        1,643        1,649        1,546        (6     (2

Asset management, administration and commissions

    3,392        3,337        3,448        3,703        3,606        2        (6

Securities gains

    536        47        607        837        102        NM        425   

Mortgage fees and related income

    2,010        725        1,380        1,103        (487     177        NM   

Credit card income

    1,316        1,359        1,666        1,696        1,437        (3     (8

Other income

    1,512 (d)      369        780        882        574        310        163   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

    15,046        9,340        11,946        14,943        13,316        61        13   

Interest income

    14,701        15,054        15,160        15,632        15,447        (2     (5

Interest expense

    3,035        2,923        3,343        3,796        3,542        4        (14
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net interest income

    11,666        12,131        11,817        11,836        11,905        (4     (2
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

    26,712        21,471        23,763        26,779        25,221        24        6   

Provision for credit losses

    726        2,184        2,411        1,810        1,169        (67     (38

NONINTEREST EXPENSE

             

Compensation expense

    8,613        6,297        6,908        7,569        8,263        37        4   

Occupancy expense

    961        1,047        935        935        978        (8     (2

Technology, communications and equipment expense

    1,271        1,282        1,248        1,217        1,200        (1     6   

Professional and outside services

    1,795        2,021        1,860        1,866        1,735        (11     3   

Marketing

    680        814        926        744        659        (16     3   

Other expense (a)

    4,832        2,872        3,445        4,299        2,943        68        64   

Amortization of intangibles

    193        207        212        212        217        (7     (11
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

    18,345        14,540        15,534        16,842        15,995        26        15   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

    7,641        4,747        5,818        8,127        8,057        61        (5

Income tax expense

    2,258        1,019        1,556        2,696        2,502        122        (10
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

  $ 5,383      $ 3,728      $ 4,262      $ 5,431      $ 5,555        44        (3
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

PER COMMON SHARE DATA

             

Basic earnings

  $ 1.31      $ 0.90      $ 1.02      $ 1.28      $ 1.29        46        2   

Diluted earnings

    1.31        0.90        1.02        1.27        1.28        46        2   

FINANCIAL RATIOS

             

Return on common equity (b)

    12     8     9     12     13    

Return on tangible common equity (b)(c)

    16        11        13        17        18       

Return on assets (b)

    0.96        0.65        0.76        0.99        1.07       

Return on risk-weighted assets (c)

    1.76 (e)      1.21        1.40        1.82        1.90       

Effective income tax rate

    30        21 (f)      27 (f)      33        31       

Overhead ratio

    69        68        65        63        63       

 

 

(a) Includes litigation expense of $2.7 billion, $0.6 billion, $1.3 billion, $1.9 billion and $1.1 billion for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(b) Quarterly ratios are based upon annualized amounts.

 

(c) For further discussion of ROTCE and return on Basel I risk-weighted assets, see pages 2 and 46.

 

(d) Includes a $1.1 billion benefit from the Washington Mutual bankruptcy settlement.

 

(e) Estimated.

 

(f) Reflects lower reported pretax income and changes in the proportion of income subject to U.S. federal and state and local taxes, as well as tax benefits associated with state and local income taxes.

 

Page 4


JPMORGAN CHASE & CO.

CONSOLIDATED BALANCE SHEETS

(in millions)

   LOGO

 

                                  March 31, 2012
Change
 
    Mar 31,
2012
    Dec 31,
2011
    Sep 30,
2011
    Jun 30,
2011
    Mar 31,
2011
    Dec 31,
2011
    Mar 31,
2011
 

ASSETS

             

Cash and due from banks

  $ 55,383      $ 59,602      $ 56,766      $ 30,466      $ 23,469        (7 )%      136

Deposits with banks

    115,028        85,279        128,877        169,880        80,842        35        42   

Federal funds sold and securities purchased under resale agreements

    240,484        235,314        248,042        213,362        217,356        2        11   

Securities borrowed

    135,650        142,462        131,561        121,493        119,000        (5     14   

Trading assets:

             

Debt and equity instruments

    370,623        351,486        352,678        381,339        422,404        5        (12

Derivative receivables

    85,377        92,477        108,853        77,383        78,744        (8     8   

Securities

    381,742        364,793        339,349        324,741        334,800        5        14   

Loans

    720,967        723,720        696,853        689,736        685,996               5   

Less: Allowance for loan losses

    25,871        27,609        28,350        28,520        29,750        (6     (13
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Loans, net of allowance for loan losses

    695,096        696,111        668,503        661,216        656,246               6   

Accrued interest and accounts receivable

    64,833        61,478        72,080        80,292        79,236        5        (18

Premises and equipment

    14,213        14,041        13,812        13,679        13,422        1        6   

Goodwill

    48,208        48,188        48,180        48,882        48,856               (1

Mortgage servicing rights

    8,039        7,223        7,833        12,243        13,093        11        (39

Other intangible assets

    3,029        3,207        3,396        3,679        3,857        (6     (21

Other assets

    102,625        104,131        109,310        108,109        106,836        (1     (4
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL ASSETS

  $ 2,320,330      $ 2,265,792      $ 2,289,240      $ 2,246,764      $ 2,198,161        2        6   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

LIABILITIES

             

Deposits

  $ 1,128,512      $ 1,127,806      $ 1,092,708      $ 1,048,685      $ 995,829               13   

Federal funds purchased and securities loaned or sold under repurchase agreements

    250,483        213,532        238,585        254,124        285,444        17        (12

Commercial paper

    50,577        51,631        51,073        51,160        46,022        (2     10   

Other borrowed funds

    27,298        21,908        29,318        30,208        36,704        25        (26

Trading liabilities:

             

Debt and equity instruments

    71,529        66,718        76,592        84,865        80,031        7        (11

Derivative payables

    74,474        74,977        79,249        63,668        61,362        (1     21   

Accounts payable and other liabilities

    204,148        202,895        199,769        184,490        171,638        1        19   

Beneficial interests issued by consolidated VIEs

    67,750        65,977        65,971        67,457        70,917        3        (4

Long-term debt

    255,831        256,775        273,688        279,228        269,616               (5
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL LIABILITIES

    2,130,602        2,082,219        2,106,953        2,063,885        2,017,563        2        6   

STOCKHOLDERS’ EQUITY

             

Preferred stock

    7,800        7,800        7,800        7,800        7,800                 

Common stock

    4,105        4,105        4,105        4,105        4,105                 

Capital surplus

    94,070        95,602        95,078        95,061        94,660        (2     (1

Retained earnings

    92,347        88,315        85,726        82,612        78,342        5        18   

Accumulated other comprehensive income

    2,645        944        1,964        1,638        712        180        271   

Shares held in RSU Trust, at cost

    (38     (38     (53     (53     (53            28   

Treasury stock, at cost

    (11,201     (13,155     (12,333     (8,284     (4,968     15        (125
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL STOCKHOLDERS’ EQUITY

    189,728        183,573        182,287        182,879        180,598        3        5   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

  $ 2,320,330      $ 2,265,792      $ 2,289,240      $ 2,246,764      $ 2,198,161        2        6   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

Page 5


JPMORGAN CHASE & CO.

CONDENSED AVERAGE BALANCE SHEETS AND ANNUALIZED YIELDS

(in millions, except rates)

   LOGO

 

    QUARTERLY TRENDS  
                                  1Q12 Change  
    1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

AVERAGE BALANCES

             

ASSETS

             

Deposits with banks

  $ 110,817      $ 89,145      $ 116,062      $ 75,801      $ 37,155        24     198

Federal funds sold and securities purchased under resale agreements

    230,444        230,494        211,884        202,036        202,481               14   

Securities borrowed

    133,080        143,745        131,615        124,806        114,589        (7     16   

Trading assets — debt instruments

    228,397        241,645        257,950        285,104        275,512        (5     (17

Securities

    369,273        358,698        331,330        342,248        318,936        3        16   

Loans

    715,553        706,856        692,794        686,111        688,133        1        4   

Other assets (a)

    33,949        37,343        42,760        48,716        49,887        (9     (32
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total interest-earning assets

    1,821,513        1,807,926        1,784,395        1,764,822        1,686,693        1        8   

Trading assets — equity instruments

    126,938        116,720        119,890        137,611        141,951        9        (11

Trading assets — derivative receivables

    90,446        94,925        96,612        82,860        85,437        (5     6   

All other noninterest-earning assets

    219,979        243,578        229,650        207,250        190,371        (10     16   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL ASSETS

  $ 2,258,876      $ 2,263,149      $ 2,230,547      $ 2,192,543      $ 2,104,452               7   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

LIABILITIES

             

Interest-bearing deposits

  $ 759,084      $ 759,422      $ 740,901      $ 732,766      $ 700,921               8   

Federal funds purchased and securities loaned or sold under repurchase agreements

    233,415        230,355        235,438        281,843        278,250        1        (16

Commercial paper

    48,359        44,930        47,027        41,682        36,838        8        31   

Trading liabilities — debt, short-term and other liabilities (b)

    199,588        204,161        215,064        212,878        193,814        (2     3   

Beneficial interests issued by consolidated VIEs

    65,360        65,322        66,545        69,399        72,932               (10

Long-term debt

    255,246        269,542        279,235        273,934        269,156        (5     (5
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total interest-bearing liabilities

    1,561,052        1,573,732        1,584,210        1,612,502        1,551,911        (1     1   

Noninterest-bearing deposits

    339,398        337,618        297,610        247,137        229,461        1        48   

Trading liabilities — equity instruments

    14,060        8,188        1,948        3,289        7,872        72        79   

Trading liabilities — derivative payables

    76,069        72,965        75,828        66,009        71,288        4        7   

All other noninterest-bearing liabilities

    82,786        87,804        88,697        81,729        66,705        (6     24   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL LIABILITIES

    2,073,365        2,080,307        2,048,293        2,010,666        1,927,237               8   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Preferred stock

    7,800        7,800        7,800        7,800        7,800                 

Common stockholders’ equity

    177,711        175,042        174,454        174,077        169,415        2        5   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL STOCKHOLDERS’ EQUITY

    185,511        182,842        182,254        181,877        177,215        1        5   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY

  $ 2,258,876      $ 2,263,149      $ 2,230,547      $ 2,192,543      $ 2,104,452               7   
 

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

AVERAGE RATES

             

INTEREST-EARNING ASSETS

             

Deposits with banks

    0.55     0.75     0.63     0.76     1.11    

Federal funds sold and securities purchased under resale agreements

    1.14        1.19        1.28        1.20        1.09       

Securities borrowed

    0.11        0.04        0.05        0.10        0.17       

Trading assets — debt instruments

    4.30        4.22        4.32        4.23        4.31       

Securities

    2.60        2.57        2.66        3.10        2.89       

Loans

    5.14        5.22        5.28        5.36        5.62       

Other assets (a)

    0.83        1.51        1.47        1.30        1.20       

Total interest-earning assets

    3.28        3.34        3.40        3.58        3.74       

INTEREST-BEARING LIABILITIES

             

Interest-bearing deposits

    0.38        0.43        0.53        0.61        0.53       

Federal funds purchased and securities loaned or sold under repurchase agreements

    0.15        0.18        0.18        0.29        0.17       

Commercial paper

    0.15        0.13        0.16        0.19        0.21       

Trading liabilities — debt, short-term and other liabilities (b)

    0.61        0.67        1.05        1.26        1.43       

Beneficial interests issued by consolidated VIEs

    1.12        1.06        1.05        1.17        1.19       

Long-term debt

    2.71        2.15        2.10        2.31        2.39       

Total interest-bearing liabilities

    0.78        0.74        0.84        0.94        0.93       

INTEREST RATE SPREAD

    2.50     2.60     2.56     2.64     2.81    

NET YIELD ON INTEREST-EARNING ASSETS

    2.61     2.70     2.66     2.72     2.89    

 

 

(a) Includes margin loans.

 

(b) Includes brokerage customer payables.

 

Page 6


JPMORGAN CHASE & CO.

CORE NET INTEREST INCOME

(in millions, except ratios)

   LOGO

 

In addition to reviewing JPMorgan Chase’s net interest income on a managed basis, management also reviews core net interest income to assess the performance of its core lending, investing (including asset/liability management) and deposit-raising activities, excluding the impact of IB’s market-based activities. The core data presented below are non-GAAP financial measures due to the exclusion of IB’s market-based net interest income and the related assets. For a further discussion of these measures, see Explanation and Reconciliation of the Firm’s Use of Non-GAAP Financial Measures on pages 76-78 of JPMorgan Chase’s 2011 Annual Report.

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
CORE NET INTEREST INCOME DATA (a)    1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

Net interest income — managed basis (b)

   $ 11,837      $ 12,288      $ 11,950      $ 11,957      $ 12,024        (4 )%      (2 )% 

Impact of market-based net interest income

     1,569        1,800        1,866        1,829        1,834        (13     (14
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Core net interest income

   $ 10,268      $ 10,488      $ 10,084      $ 10,128      $ 10,190        (2     1   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Average interest-earning assets — managed basis

   $ 1,821,513      $ 1,807,926      $ 1,784,395      $ 1,764,822      $ 1,686,693        1        8   

Impact of market-based earning assets

     490,750        502,312        512,215        543,458        520,924        (2     (6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Core average interest-earning assets

   $ 1,330,763      $ 1,305,614      $ 1,272,180      $ 1,221,364      $ 1,165,769        2        14   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net interest yield on interest-earning assets — managed basis

     2.61     2.70     2.66     2.72     2.89    

Net interest yield on market-based activity

     1.29        1.42        1.45        1.35        1.43       

Core net interest yield on interest-earning assets

     3.10        3.19        3.14        3.33        3.54       

 

 

(a) Includes core lending, investing and deposit-raising activities on a managed basis, across RFS, Card, CB, TSS, AM and Corporate/Private Equity, as well as IB credit portfolio loans.

 

(b) For a reconciliation of net interest income on a reported and managed basis, see Reconciliation from Reported to Managed Summary on page 8 of this Supplement.

 

Page 7


JPMORGAN CHASE & CO.

RECONCILIATION FROM REPORTED TO MANAGED SUMMARY

(in millions)

   LOGO

 

The Firm prepares its consolidated financial statements using accounting principles generally accepted in the U.S. (“U.S. GAAP”). That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year to year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements. In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. For additional information on managed basis, refer to the notes on Non-GAAP Financial Measures on page 46.

The following summary table provides a reconciliation from the Firm’s reported U.S. GAAP results to managed basis.

 

     QUARTERLY TRENDS  
                                        1Q12 Change  
     1Q12      4Q11      3Q11      2Q11      1Q11      4Q11     1Q11  

OTHER INCOME

                   

Other income — reported

   $ 1,512       $ 369       $ 780       $ 882       $ 574         310     163

Fully taxable-equivalent (“FTE”) adjustments (a)

     534         570         472         510         451         (6     18   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Other income — managed

   $ 2,046       $ 939       $ 1,252       $ 1,392       $ 1,025         118        100   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL NONINTEREST REVENUE

                   

Total noninterest revenue — reported

   $ 15,046       $ 9,340       $ 11,946       $ 14,943       $ 13,316         61        13   

Fully taxable-equivalent adjustments (a)

     534         570         472         510         451         (6     18   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total noninterest revenue — managed

   $ 15,580       $ 9,910       $ 12,418       $ 15,453       $ 13,767         57        13   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

NET INTEREST INCOME

                   

Net interest income — reported

   $ 11,666       $ 12,131       $ 11,817       $ 11,836       $ 11,905         (4     (2

Fully taxable-equivalent adjustments (a)

     171         157         133         121         119         9        44   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Net interest income — managed

   $ 11,837       $ 12,288       $ 11,950       $ 11,957       $ 12,024         (4     (2
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL NET REVENUE

                   

Total net revenue — reported

   $ 26,712       $ 21,471       $ 23,763       $ 26,779       $ 25,221         24        6   

Fully taxable-equivalent adjustments (a)

     705         727         605         631         570         (3     24   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total net revenue — managed

   $ 27,417       $ 22,198       $ 24,368       $ 27,410       $ 25,791         24        6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

PRE-PROVISION PROFIT

                   

Total pre-provision profit — reported

   $ 8,367       $ 6,931       $ 8,229       $ 9,937       $ 9,226         21        (9

Fully taxable-equivalent adjustments (a)

     705         727         605         631         570         (3     24   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total pre-provision profit — managed

   $ 9,072       $ 7,658       $ 8,834       $ 10,568       $ 9,796         18        (7
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

INCOME TAX EXPENSE

                   

Income tax expense — reported

   $ 2,258       $ 1,019       $ 1,556       $ 2,696       $ 2,502         122        (10

Fully taxable-equivalent adjustments (a)

     705         727         605         631         570         (3     24   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Income tax expense — managed

   $ 2,963       $ 1,746       $ 2,161       $ 3,327       $ 3,072         70        (4
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

 

 

(a) Predominantly recognized in IB and CB business segments and Corporate/Private Equity.

 

Page 8


JPMORGAN CHASE & CO.

LINE OF BUSINESS FINANCIAL HIGHLIGHTS — MANAGED BASIS

(in millions, except ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

TOTAL NET REVENUE (FTE)

              

Investment Bank (a)

   $ 7,321      $ 4,358      $ 6,369      $ 7,314      $ 8,233        68     (11 )% 

Retail Financial Services

     7,649        6,395        7,535        7,142        5,466        20        40   

Card Services & Auto

     4,714        4,814        4,775        4,761        4,791        (2     (2

Commercial Banking

     1,657        1,687        1,588        1,627        1,516        (2     9   

Treasury & Securities Services

     2,014        2,022        1,908        1,932        1,840               9   

Asset Management

     2,370        2,284        2,316        2,537        2,406        4        (1

Corporate/Private Equity (a)

     1,692        638        (123     2,097        1,539        165        10   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

   $ 27,417      $ 22,198      $ 24,368      $ 27,410      $ 25,791        24        6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL PRE-PROVISION PROFIT

              

Investment Bank (a)

   $ 2,583      $ 1,389      $ 2,570      $ 2,982      $ 3,217        86        (20

Retail Financial Services

     2,640        1,673        2,970        1,871        566        58        366   

Card Services & Auto

     2,685        2,789        2,660        2,773        2,874        (4     (7

Commercial Banking

     1,059        1,108        1,015        1,064        953        (4     11   

Treasury & Securities Services

     541        459        438        479        463        18        17   

Asset Management

     641        532        520        743        746        20        (14

Corporate/Private Equity (a)

     (1,077     (292     (1,339     656        977        (269     NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL PRE-PROVISION PROFIT

   $ 9,072      $ 7,658      $ 8,834      $ 10,568      $ 9,796        18        (7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME/(LOSS)

              

Investment Bank

   $ 1,682      $ 726      $ 1,636      $ 2,057      $ 2,370        132        (29

Retail Financial Services

     1,753        533        1,161        383        (399     229        NM   

Card Services & Auto

     1,183        1,051        849        1,110        1,534        13        (23

Commercial Banking

     591        643        571        607        546        (8     8   

Treasury & Securities Services

     351        250        305        333        316        40        11   

Asset Management

     386        302        385        439        466        28        (17

Corporate/Private Equity

     (563     223        (645     502        722        NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET INCOME

   $ 5,383      $ 3,728      $ 4,262      $ 5,431      $ 5,555        44        (3
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

AVERAGE EQUITY (b)

              

Investment Bank

   $ 40,000      $ 40,000      $ 40,000      $ 40,000      $ 40,000                 

Retail Financial Services

     26,500        25,000        25,000        25,000        25,000        6        6   

Card Services & Auto

     16,500        16,000        16,000        16,000        16,000        3        3   

Commercial Banking

     9,500        8,000        8,000        8,000        8,000        19        19   

Treasury & Securities Services

     7,500        7,000        7,000        7,000        7,000        7        7   

Asset Management

     7,000        6,500        6,500        6,500        6,500        8        8   

Corporate/Private Equity

     70,711        72,542        71,954        71,577        66,915        (3     6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL AVERAGE EQUITY

   $ 177,711      $ 175,042      $ 174,454      $ 174,077      $ 169,415        2        5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

RETURN ON EQUITY (b)

              

Investment Bank

     17     7     16     21     24    

Retail Financial Services

     27        8        18        6        (6    

Card Services & Auto

     29        26        21        28        39       

Commercial Banking

     25        32        28        30        28       

Treasury & Securities Services

     19        14        17        19        18       

Asset Management

     22        18        24        27        29       

JPMORGAN CHASE

     12        8        9        12        13       

 

 

(a) Corporate/Private Equity includes an adjustment to offset Investment Bank’s (“IB”) inclusion of a credit allocation income/(expense) to Treasury & Securities Services (“TSS”) in total net revenue; TSS reports the credit allocation as a separate line on its income statement (not within total net revenue).

 

(b) Equity for a line of business represents the amount the Firm believes the business would require if it were operating independently, incorporating sufficient capital to address regulatory capital requirements (including Basel III Tier 1 common capital requirements), economic risk measures and capital levels for similarly rated peers. Capital is also allocated to each line of business for, among other things, goodwill and other intangibles associated with acquisitions effected by the lines of business. ROE is measured and internal targets for expected returns are established as key measures of a business segment’s performance. Effective January 1, 2012, the Firm further revised the capital allocated to certain businesses, reflecting additional refinement of each segment’s Basel III Tier 1 common capital requirements.

 

Page 9


JPMORGAN CHASE & CO.

INVESTMENT BANK

FINANCIAL HIGHLIGHTS

(in millions, except ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

INCOME STATEMENT

              

REVENUE

              

Investment banking fees

   $ 1,375      $ 1,119      $ 1,039      $ 1,922      $ 1,779        23     (23 )% 

Principal transactions (a)

     3,210        364        2,253        2,309        3,398        NM        (6

Asset management, administration and commissions

     565        477        563        548        619        18        (9

All other income (b)

     268        309        438        454        380        (13     (29
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     5,418        2,269        4,293        5,233        6,176        139        (12

Net interest income

     1,903        2,089        2,076        2,081        2,057        (9     (7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE (c)

     7,321        4,358        6,369        7,314        8,233        68        (11

Provision for credit losses

     (5     272        54        (183     (429     NM        99   

NONINTEREST EXPENSE

              

Compensation expense

     2,901        1,172        1,850        2,564        3,294        148        (12

Noncompensation expense

     1,837        1,797        1,949        1,768        1,722        2        7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     4,738        2,969        3,799        4,332        5,016        60        (6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     2,588        1,117        2,516        3,165        3,646        132        (29

Income tax expense

     906        391        880        1,108        1,276        132        (29
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

   $ 1,682      $ 726      $ 1,636      $ 2,057      $ 2,370        132        (29
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

FINANCIAL RATIOS

              

ROE

     17     7     16     21     24    

ROA

     0.86        0.36        0.81        0.98        1.18       

Overhead ratio

     65        68        60        59        61       

Compensation expense as a percent of total net revenue

     40        27        29        35        40       

REVENUE BY BUSINESS

              

Investment banking fees:

              

Advisory

   $ 281      $ 397      $ 365      $ 601      $ 429        (29     (34

Equity underwriting

     276        169        178        455        379        63        (27

Debt underwriting

     818        553        496        866        971        48        (16
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total investment banking fees

     1,375        1,119        1,039        1,922        1,779        23        (23

Fixed income markets (d)

     4,664        2,491        3,328        4,280        5,238        87        (11

Equity markets (e)

     1,294        779        1,424        1,223        1,406        66        (8

Credit portfolio (b)(f)

     (12     (31     578        (111     (190     61        94   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net revenue

   $ 7,321      $ 4,358      $ 6,369      $ 7,314      $ 8,233        68        (11
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

(a) Principal transactions included debit valuation adjustments (“DVA”) related to derivatives and structured liabilities measured at fair value. DVA gains/(losses) were ($907) million, ($567) million, $1.9 billion, $165 million and ($46) million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(b) All other income included lending- and deposit-related fees. In addition, IB manages traditional credit exposures related to Global Corporate Bank (“GCB”) on behalf of IB and TSS, and IB and TSS share the economics related to the Firm’s GCB clients. IB recognizes this sharing agreement also within all other income.

 

(c) Total net revenue included tax-equivalent adjustments, predominantly due to income tax credits related to affordable housing and alternative energy investments, as well as tax-exempt income from municipal bond investments of $509 million, $510 million, $440 million, $493 million and $438 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(d) Fixed income markets primarily include revenue related to market-making across global fixed income markets, including foreign exchange, interest rate, credit and commodities markets. Includes DVA gains/(losses) of ($352) million, ($135) million, $529 million, $64 million and $95 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(e) Equity markets primarily include revenue related to market-making across global equity products, including cash instruments, derivatives, convertibles and Prime Services. Includes DVA gains/(losses) of ($130) million, ($27) million, $377 million, $78 million and ($72) million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(f) Credit portfolio revenue includes net interest income, fees and loan sale activity, as well as gains or losses on securities received as part of a loan restructuring, for IB’s credit portfolio. Credit portfolio revenue also includes the results of risk management related to the Firm’s lending and derivative activities. Includes DVA gains/(losses) of ($425) million, ($405) million, $979 million, $23 million and ($69) million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

Page 10


JPMORGAN CHASE & CO.

INVESTMENT BANK

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except headcount and ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11         4Q11             1Q11      

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 812,959      $ 776,430      $ 824,733      $ 809,630      $ 853,452        5     (5 )% 

Loans:

              

Loans retained (a)

     67,213        68,208        58,163        56,107        52,712        (1     28   

Loans held-for-sale and loans at fair value

     5,451        2,915        2,311        3,466        5,070        87        8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     72,664        71,123        60,474        59,573        57,782        2        26   

Equity

     40,000        40,000        40,000        40,000        40,000                 

SELECTED BALANCE SHEET DATA (average)

              

Total assets

   $ 789,569      $ 790,644      $ 803,667      $ 841,355      $ 815,828               (3

Trading assets — debt and equity instruments

     313,267        313,005        329,984        374,694        368,956               (15

Trading assets — derivative receivables

     76,225        76,786        79,044        69,346        67,462        (1     13   

Loans:

              

Loans retained (a)

     66,710        62,698        57,265        54,590        53,370        6        25   

Loans held-for-sale and loans at fair value

     2,767        2,082        2,431        4,154        3,835        33        (28
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     69,477        64,780        59,696        58,744        57,205        7        21   

Adjusted assets (b)

     559,566        564,158        597,513        628,475        611,038        (1     (8

Equity

     40,000        40,000        40,000        40,000        40,000                 

Headcount

     25,707        25,999        26,615        27,716        26,494        (1     (3

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs/(recoveries)

   $ (35   $ 199      $ (168   $ 7      $ 123        NM        NM   

Nonperforming assets:

              

Nonaccrual loans:

              

Nonaccrual loans retained (a)(c)

     695        1,035        1,274        1,494        2,388        (33     (71

Nonaccrual loans held-for-sale and loans at fair value

     182        166        150        193        259        10        (30
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonaccrual loans

     877        1,201        1,424        1,687        2,647        (27     (67

Derivative receivables

     32        14        7        18        21        129        52   

Assets acquired in loan satisfactions

     79        79        77        83        73               8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonperforming assets

     988        1,294        1,508        1,788        2,741        (24     (64

Allowance for credit losses:

              

Allowance for loan losses

     1,386        1,436        1,337        1,178        1,330        (3     4   

Allowance for lending-related commitments

     530        418        444        383        424        27        25   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for credit losses

     1,916        1,854        1,781        1,561        1,754        3        9   

Net charge-off/(recovery) rate (a)

     (0.21 )%      1.26     (1.16 )%      0.05     0.93    

Allow. for loan losses to period-end loans retained (a)

     2.06        2.11        2.30        2.10        2.52       

Allow. for loan losses to nonaccrual loans retained (a)(c)

     199        139        105        79        56       

Nonaccrual loans to total period-end loans

     1.21        1.69        2.35        2.83        4.58       

 

 

(a) Loans retained included credit portfolio loans, leveraged leases and other held-for-investment loans.

 

(b) Adjusted assets, a non-GAAP financial measure, is presented to assist the reader in comparing IB’s asset and capital levels with those of other investment banks in the securities industry. For further discussion of adjusted assets, see page 46.

 

(c) Allowance for loan losses of $225 million, $263 million, $320 million, $377 million and $567 million were held against these nonaccrual loans at March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

Page 11


JPMORGAN CHASE & CO.

INVESTMENT BANK

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio and rankings data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
         1Q12             4Q11             3Q11             2Q11             1Q11             4Q11             1Q11      

MARKET RISK — 95% CONFIDENCE LEVEL AVERAGE TRADING AND CREDIT PORTFOLIO VAR

              

Trading activities:

              

Fixed income

   $ 60      $ 56      $ 48      $ 45      $ 49        7     22

Foreign exchange

     11        12        10        9        11        (8       

Equities

     17        19        19        25        29        (11     (41

Commodities and other

     21        20        15        16        13        5        62   

Diversification benefit to trading VaR (a)

     (46     (50     (39     (37     (38     8        (21
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total trading VaR (b)

     63        57        53        58        64        11        (2

Credit portfolio VaR (c)

     32        39        38        27        26        (18     23   

Diversification benefit to trading and credit portfolio VaR (a)

     (14     (21     (21     (8     (7     33        (100
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total trading and credit portfolio VaR

   $ 81      $ 75      $ 70      $ 77      $ 83        8        (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

           THREE MONTHS ENDED      
MARCH 31, 2012
   FULL YEAR 2011
          Market    
Share
       Rankings            Market    
Share
       Rankings    

MARKET SHARES AND RANKINGS (d)

           

Global investment banking fees (e)

        7.9%    #1         8.0%    #1

Debt, equity and equity-related

           

Global

     7.2      1      6.7      1

U.S.

   11.7      1    11.1      1

Syndicated loans

           

Global

     9.0      2    10.9      1

U.S.

   16.0      2    21.2      1

Long-term debt (f)

           

Global

     7.1      1      6.7      1

U.S.

   11.4      1    11.2      1

Equity and equity-related

           

Global (g)

     8.6      3      6.8      3

U.S.

   11.3      3    12.5      1

Announced M&A (h)

           

Global

   22.3      1    18.5      2

U.S.

   21.7      1    27.1      2

 

 

(a) Average value-at-risk (“VaR”) was less than the sum of the VaR of the components described above, due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated. The risk of a portfolio of positions is therefore usually less than the sum of the risks of the positions themselves.

 

(b) Trading VaR includes substantially all market-making and client-driven activities, as well as certain risk management activities in IB, including the credit spread sensitivities of certain mortgage products and syndicated lending facilities that the Firm intends to distribute; however, particular risk parameters of certain products are not fully captured, for example, correlation risk. Trading VaR does not include the DVA on derivative and structured liabilities to reflect the credit quality of the Firm.

 

(c) Credit portfolio VaR includes the derivative CVA, hedges of the CVA and the fair value of hedges of the retained loan portfolio, which are all reported in principal transactions revenue. However, Credit portfolio VaR does not include the retained loan portfolio, which is not reported at fair value.

 

(d) Source: Dealogic. Global Investment Banking fees reflects the ranking of fees and market share. Remainder of rankings reflects transaction volume rank and market share. Global announced M&A is based on transaction value at announcement; because of joint M&A assignments, M&A market share of all participants will add up to more than 100%. All other transaction volume-based rankings are based on proceeds, with full credit to each book manager/equal if joint.

 

(e) Global IB fees rankings exclude money market, short-term debt and shelf deals.

 

(f) Long-term debt rankings include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities and mortgage-backed securities; and exclude money market, short-term debt, and U.S. municipal securities.

 

(g) Global equity and equity-related ranking includes rights offerings and Chinese A-Shares.

 

(h) Announced M&A for the periods presented reflects the removal of any withdrawn transactions. U.S. announced M&A represents any U.S. involvement ranking.

 

Page 12


JPMORGAN CHASE & CO.

INVESTMENT BANK

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions)

   LOGO

 

     QUARTERLY TRENDS  
                                        1Q12 Change  
       1Q12          4Q11          3Q11          2Q11          1Q11          4Q11         1Q11    

INTERNATIONAL METRICS

                   

Total net revenue: (a)

                   

Europe/Middle East/Africa

   $ 2,400       $ 1,353       $ 1,995       $ 2,478       $ 2,592         77     (7 )% 

Asia/Pacific

     758         502         948         762         1,122         51        (32

Latin America/Caribbean

     339         240         175         337         327         41        4   

North America

     3,824         2,263         3,251         3,737         4,192         69        (9
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total net revenue

   $ 7,321       $ 4,358       $ 6,369       $ 7,314       $ 8,233         68        (11

Loans (period-end): (b)

                   

Europe/Middle East/Africa

   $ 16,358       $ 15,905       $ 15,361       $ 15,370       $ 14,059         3        16   

Asia/Pacific

     7,969         7,889         6,892         6,211         5,472         1        46   

Latin America/Caribbean

     3,764         3,148         3,222         2,633         2,190         20        72   

North America

     39,122         41,266         32,688         31,893         30,991         (5     26   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total loans

   $ 67,213       $ 68,208       $ 58,163       $ 56,107       $ 52,712         (1     28   

 

 

(a) Regional revenue is based primarily on the domicile of the client and/or location of the trading desk.

 

(b) Includes retained loans based on the domicile of the client.

 

Page 13


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS

(in millions, except ratio and headcount data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

INCOME STATEMENT

              

REVENUE

              

Lending- and deposit-related fees

   $ 748      $ 808      $ 833      $ 813      $ 736        (7 )%      2

Asset management, administration and commissions

     527        494        513        499        485        7        9   

Mortgage fees and related income

     2,008        723        1,380        1,100        (489     178        NM   

Credit card income

     315        305        611        572        537        3        (41

Other income

     126        107        136        131        111        18        14   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     3,724        2,437        3,473        3,115        1,380        53        170   

Net interest income

     3,925        3,958        4,062        4,027        4,086        (1     (4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

     7,649        6,395        7,535        7,142        5,466        20        40   

Provision for credit losses

     (96     779        1,027        994        1,199        NM        NM   

NONINTEREST EXPENSE

              

Compensation expense

     2,305        2,130        2,101        1,937        1,876        8        23   

Noncompensation expense

     2,653        2,534        2,404        3,274        2,964        5        (10

Amortization of intangibles

     51        58        60        60        60        (12     (15
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     5,009        4,722        4,565        5,271        4,900        6        2   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income/(loss) before income tax expense/(benefit)

     2,736        894        1,943        877        (633     206        NM   

Income tax expense/(benefit)

     983        361        782        494        (234     172        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME/(LOSS)

   $ 1,753      $ 533      $ 1,161      $ 383      $ (399     229        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

FINANCIAL RATIOS

              

ROE

     27     8     18     6     (6 )%     

Overhead ratio

     65        74        61        74        90       

Overhead ratio excluding core deposit intangibles (a)

     65        73        60        73        89       

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 269,442      $ 274,795      $ 276,799      $ 283,753      $ 289,336        (2     (7

Loans:

              

Loans retained

     227,491        232,555        235,572        241,127        247,128        (2     (8

Loans held-for-sale and loans at fair value (b)

     12,496        12,694        13,153        13,558        12,234        (2     2   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     239,987        245,249        248,725        254,685        259,362        (2     (7

Deposits

     413,901        395,797        388,735        378,371        379,605        5        9   

Equity

     26,500        25,000        25,000        25,000        25,000        6        6   

SELECTED BALANCE SHEET DATA (average)

              

Total assets

     271,973        278,497        283,443        287,235        297,938        (2     (9

Loans:

              

Loans retained

     230,170        233,958        238,273        244,030        250,443        (2     (8

Loans held-for-sale and loans at fair value (b)

     15,621        16,680        16,608        14,613        17,519        (6     (11
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     245,791        250,638        254,881        258,643        267,962        (2     (8

Deposits

     399,561        389,519        382,202        378,932        371,787        3        7   

Equity

     26,500        25,000        25,000        25,000        25,000        6        6   

Headcount

     134,321        133,075        128,992        122,728        118,547        1        13   

 

 

(a) Retail Financial Services uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years; this method would therefore result in an improving overhead ratio over time, all things remaining equal. This non-GAAP ratio excludes Consumer & Business Banking’s CDI amortization expense related to prior business combination transactions of $51 million, $58 million, $60 million, $60 million and $60 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(b) Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets.

 

Page 14


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs

   $ 904      $ 1,009      $ 1,027      $ 1,069      $ 1,199        (10 )%      (25 )% 

Nonaccrual loans:

              

Nonaccrual loans retained

     8,191        7,170        7,579        8,088        8,278        14        (1

Nonaccrual loans held-for-sale and loans at fair value

     101        103        132        142        150        (2     (33
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonaccrual loans (a)(b)(c)(d)

     8,292        7,273        7,711        8,230        8,428        14        (2

Nonperforming assets (a)(b)(c)

     9,109        8,064        8,576        9,175        9,632        13        (5

Allowance for loan losses

     14,247        15,247        15,479        15,479        15,554        (7     (8

Net charge-off rate (e)

     1.58     1.71     1.71     1.76     1.94    

Net charge-off rate excluding purchased credit-impaired (“PCI”) loans (e)

     2.20        2.39        2.39        2.46        2.72       

Allowance for loan losses to ending loans retained

     6.26        6.56        6.57        6.42        6.29       

Allowance for loan losses to ending loans retained excluding PCI loans (f)

     5.22        5.71        6.26        6.12        6.02       

Allowance for loan losses to nonaccrual loans retained (a)(f)

     104        133        139        130        128       

Nonaccrual loans to total loans

     3.46        2.97        3.10        3.23        3.25       

Nonaccrual loans to total loans excluding PCI loans (a)

     4.71        4.05        4.25        4.43        4.47       

 

 

(a) Excludes PCI loans. Because the Firm is recognizing interest income on each pool of PCI loans, they are all considered to be performing.

 

(b) Certain of these loans are classified as trading assets on the Consolidated Balance Sheets.

 

(c) At March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $11.8 billion, $11.5 billion, $9.5 billion, $9.1 billion and $8.8 billion, respectively, that are 90 or more days past due; and (2) real estate owned insured by U.S. government agencies of $1.2 billion, $954 million, $2.4 billion, $2.4 billion and $2.3 billion, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally.

 

(d) Includes $1.6 billion of performing junior liens that are subordinate to nonaccrual senior liens; such junior liens are now being reported as nonaccrual loans based upon regulatory guidance issued in the first quarter of 2012. Of the total, $1.4 billion were current at March 31, 2012.

 

(e) Loans held-for-sale and loans accounted for at fair value were excluded when calculating the net charge-off rate.

 

(f) An allowance for loan losses of $5.7 billion at March 31, 2012 and December 31, 2011 and $4.9 billion at September 30, 2011, June 30, 2011 and March 31, 2011 was recorded for PCI loans; these amounts were also excluded from the applicable ratios.

 

Page 15


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data and where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

CONSUMER & BUSINESS BANKING

              

Noninterest revenue

   $ 1,585      $ 1,603      $ 1,952      $ 1,889      $ 1,757        (1 )%      (10 )% 

Net interest income

     2,675        2,714        2,730        2,706        2,659        (1     1   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net revenue

     4,260        4,317        4,682        4,595        4,416        (1     (4

Provision for credit losses

     96        132        126        42        119        (27     (19

Noninterest expense

     2,866        2,848        2,842        2,713        2,799        1        2   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     1,298        1,337        1,714        1,840        1,498        (3     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net income

   $ 774      $ 802      $ 1,023      $ 1,098      $ 893        (3     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Overhead ratio

     67     66     61     59     63    

Overhead ratio excluding core deposit intangibles (a)

     66        65        59        58        62       

BUSINESS METRICS

              

Business banking origination volume

   $ 1,540      $ 1,389      $ 1,440      $ 1,573      $ 1,425        11        8   

End-of-period loans

     17,822        17,652        17,272        17,141        16,957        1        5   

End-of-period deposits:

              

Checking

     159,075        147,779        142,064        136,297        137,463        8        16   

Savings

     200,662        191,891        186,733        182,127        180,345        5        11   

Time and other

     35,642        36,743        39,017        41,948        44,001        (3     (19
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total end-of-period deposits

     395,379        376,413        367,814        360,372        361,809        5        9   

Average loans

     17,667        17,363        17,172        17,057        16,886        2        5   

Average deposits:

              

Checking

     147,455        140,672        137,033        136,558        131,954        5        12   

Savings

     197,199        189,553        184,590        180,892        175,133        4        13   

Time and other

     36,121        37,708        40,588        43,053        45,035        (4     (20
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total average deposits

     380,775        367,933        362,211        360,503        352,122        3        8   

Deposit margin

     2.68     2.76     2.82     2.83     2.88    

Average assets

   $ 30,857      $ 30,373      $ 30,074      $ 29,047      $ 29,409        2        5   

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs

     96        132        126        117        119        (27     (19

Net charge-off rate

     2.19     3.02     2.91     2.74     2.86    

Allowance for loan losses

   $ 798      $ 798      $ 800      $ 800      $ 875               (9

Nonperforming assets

     663        710        773        784        822        (7     (19

RETAIL BRANCH BUSINESS METRICS

              

Investment sales volume

     6,598        4,696        5,102        6,334        6,584        41          

Client investment assets

     147,083        137,853        132,255        140,285        138,150        7        6   

% managed accounts

     26     24     23     23     22    

Number of:

              

Branches

     5,541        5,508        5,396        5,340        5,292        1        5   

Chase Private Client branch locations

     366        262        139        16        16        40        NM   

ATMs

     17,654        17,235        16,708        16,443        16,265        2        9   

Personal bankers

     24,198        24,308        24,205        23,330        21,894               11   

Sales specialists

     6,110        6,017        5,639        5,289        5,039        2        21   

Client advisors

     3,131        3,201        3,177        3,112        3,051        (2     3   

Active online customers (in thousands)

     17,915        17,334        17,326        17,083        17,339        3        3   

Active mobile customers (in thousands)

     8,570        8,391        7,234        6,580        6,025        2        42   

Chase Private Clients

     32,857        21,723        11,711        5,807        4,829        51        NM   

Checking accounts (in thousands)

     27,034        26,626        26,541        26,266        26,622        2        2   

 

 

(a) Consumer & Business Banking uses the overhead ratio (excluding the amortization of CDI), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. See footnote (a) on page 14 for further details.

 

Page 16


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

MORTGAGE PRODUCTION AND SERVICING

              

Mortgage fees and related income

   $ 2,008      $ 723      $ 1,380      $ 1,100      $ (489     178     NM

Other noninterest revenue

     123        124        118        106        104        (1     18   

Net interest income

     177        171        204        124        271        4        (35
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net revenue

     2,308        1,018        1,702        1,330        (114     127        NM   

Provision for credit losses

            1        2        (2     4        NM        NM   

Noninterest expense

     1,724        1,442        1,360        2,187        1,746        20        (1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income/(loss) before income tax expense/(benefit)

     584        (425     340        (855     (1,864     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net income/(loss)

   $ 461      $ (258   $ 205      $ (649   $ (1,130     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Overhead ratio

     75     142     80     164     NM    

FUNCTIONAL RESULTS

              

Production

              

Production revenue

   $ 1,432      $ 859      $ 1,090      $ 767      $ 679        67        111   

Production-related net interest & other income

     187        210        213        199        218        (11     (14
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Production-related revenue, excl. repurchase losses

     1,619        1,069        1,303        966        897        51        80   

Production expense

     573        518        496        457        424        11        35   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income, excluding repurchase losses

     1,046        551        807        509        473        90        121   

Repurchase losses

     (302     (390     (314     (223     (420     23        28   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     744        161        493        286        53        362        NM   

Servicing

              

Loan servicing revenue

     1,039        1,032        1,039        1,011        1,052        1        (1

Servicing-related net interest & other income

     112        90        115        29        156        24        (28
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Servicing-related revenue

     1,151        1,122        1,154        1,040        1,208        3        (5

MSR asset modeled amortization

     (351     (406     (457     (478     (563     14        38   

Default servicing expense (a)

     890        702        585        1,449        1,078        27        (17

Core servicing expense (a)

     261        223        281        279        248        17        5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income/(loss), excluding MSR risk management

     (351     (209     (169     (1,166     (681     (68     48   

MSR risk management, including related net interest income/(expense) (b)

     191        (377     16        25        (1,236     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income/(loss) before income tax expense/(benefit)

     (160     (586     (153     (1,141     (1,917     73        92   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net Income/(loss)

   $ 461      $ (258   $ 205      $ (649   $ (1,130     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

SUPPLEMENTAL MORTGAGE FEES AND RELATED INCOME DETAILS

              

Net production revenue:

              

Production revenue

   $ 1,432      $ 859      $ 1,090      $ 767      $ 679        67        111   

Repurchase losses

     (302     (390     (314     (223     (420     23        28   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net production revenue

     1,130        469        776        544        259        141        336   

Net mortgage servicing revenue:

              

Operating revenue:

              

Loan servicing revenue

     1,039        1,032        1,039        1,011        1,052        1        (1

Changes in MSR asset fair value due to modeled amortization

     (351     (406     (457     (478     (563     14        38   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total operating revenue

     688        626        582        533        489        10        41   

Risk management:

              

Changes in MSR asset fair value due to inputs or assumptions in model

     596        (832     (4,574     (960     (751     NM        NM   

Derivative valuation adjustments and other

     (406     460        4,596        983        (486     NM        16   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total risk management

     190 (c)      (372     22        23        (1,237     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net mortgage servicing revenue

     878        254        604        556        (748     246        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Mortgage fees and related income

   $ 2,008      $ 723      $ 1,380      $ 1,100      $ (489     178        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

(a) Default and core servicing expense include an aggregate of approximately $200 million, $1.0 billion and $650 million of fees and assessments, as well as other costs of foreclosure-related matters for the three months ended March 31, 2012, June 30, 2011 and March 31, 2011, respectively.

 

(b) Predominantly includes: (1) changes in the MSR asset fair value due to changes in market interest rates and other modeled inputs and assumptions, and (2) changes in the value of the derivatives used to hedge the MSR asset.

 

(c) In the first quarter of 2012, the Firm recognized a gain of $596 million due to an increase in the fair value of the MSR asset, primarily driven by a $644 million gain due to changes in market interest rates. Offsetting this gain was a $406 million loss on the derivatives used to hedge the MSR asset.

 

Page 17


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data and where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

MORTGAGE PRODUCTION AND SERVICING (continued)

              

SELECTED BALANCE SHEET DATA

              

End-of-period loans:

              

Prime mortgage, including option ARMs (a)

   $ 17,268      $ 16,891      $ 14,800      $ 14,260      $ 14,147        2     22

Loans held-for-sale and loans at fair value (b)

     12,496        12,694        13,153        13,558        12,234        (2     2   

Average loans:

              

Prime mortgage, including option ARMs (a)

     17,238        15,733        14,451        14,083        14,037        10        23   

Loans held-for-sale and loans at fair value (b)

     15,621        16,680        16,608        14,613        17,519        (6     (11

Average assets

     58,862        60,473        59,677        58,072        61,354        (3     (4

Repurchase reserve (ending)

     3,213        3,213        3,213        3,213        3,205                 

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs/(recoveries):

              

Prime mortgage, including option ARMs

            1        2        (2     4        NM        NM   

Net charge-off/(recovery) rate:

              

Prime mortgage, including option ARMs

         0.03     0.06     (0.06 )%      0.12    

30+ day delinquency rate (c)

     3.01        3.15        3.35        3.30        3.21       

Nonperforming assets (d)

   $ 708      $ 716      $ 691      $ 662      $ 658        (1     8   

BUSINESS METRICS (in billions)

              

Origination volume by channel

              

Retail

     23.4        23.1        22.4        20.7        21.0        1        11   

Wholesale (e)

            0.1        0.1        0.1        0.2        NM        NM   

Correspondent (e)

     14.2        14.9        13.4        10.3        13.5        (5     5   

CNT (negotiated transactions)

     0.8        0.5        0.9        2.9        1.5        60        (47
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total origination volume

     38.4        38.6        36.8        34.0        36.2        (1     6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Application volume by channel

              

Retail

     40.0        34.6        37.7        33.6        31.3        16        28   

Wholesale (e)

     0.2        0.2        0.2        0.3        0.3               (33

Correspondent (e)

     19.7        17.8        20.2        14.9        13.6        11        45   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total application volume

     59.9        52.6        58.1        48.8        45.2        14        33   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Third-party mortgage loans serviced (ending)

     884.2        902.2        924.5        940.8        955.0        (2     (7

Third-party mortgage loans serviced (average)

     892.6        913.2        931.4        947.0        958.7        (2     (7

MSR net carrying value (ending)

     8.0        7.2        7.8        12.2        13.1        11        (39

Ratio of MSR net carrying value (ending) to third-party mortgage loans serviced (ending)

     0.90     0.80     0.84     1.30     1.37    

Ratio of annualized loan servicing revenue to third-party mortgage loans serviced (average)

     0.47        0.45        0.44        0.43        0.45       

MSR revenue multiple (f)

     1.91     1.78     1.91     3.02     3.04    

 

 

(a) Predominantly represents prime loans repurchased from Government National Mortgage Association (“Ginnie Mae”) pools, which are insured by U.S. government agencies.

 

(b) Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets.

 

(c) At March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, excludes mortgage loans insured by U.S. government agencies of $12.7 billion, $12.6 billion, $10.5 billion, $10.1 billion and $9.5 billion, respectively, that are 30 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.

 

(d) At March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $11.8 billion, $11.5 billion, $9.5 billion, $9.1 billion and $8.8 billion, respectively, that are 90 or more days past due; and (2) real estate owned insured by U.S. government agencies of $1.2 billion, $954 million, $2.4 billion, $2.4 billion and $2.3 billion, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally.

 

(e) Includes rural housing loans sourced through brokers and correspondents, which are underwritten and closed in conjunction with the U.S. Department of Agriculture Rural Development, which acts as the guarantor in the transactions.

 

(f) Represents the ratio of MSR net carrying value (ending) to third-party mortgage loans serviced (ending) divided by the ratio of annualized loan servicing revenue to third-party mortgage loans serviced (average).

 

Page 18


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

REAL ESTATE PORTFOLIOS

              

Noninterest revenue

   $ 8      $ (13   $ 23      $ 20      $ 8        NM    

Net interest income

     1,073        1,073        1,128        1,197        1,156               (7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net revenue

     1,081        1,060        1,151        1,217        1,164        2        (7

Provision for credit losses

     (192     646        899        954        1,076        NM        NM   

Noninterest expense

     419        432        363        371        355        (3     18   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income/(loss) before income tax expense/(benefit)

     854        (18     (111     (108     (267     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net income/(loss)

   $ 518      $ (11   $ (67   $ (66   $ (162     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Overhead ratio

     39     41     32     30     30    

BUSINESS METRICS

              

LOANS EXCLUDING PCI LOANS

              

End-of-period loans owned:

              

Home equity

   $ 75,207      $ 77,800      $ 80,278      $ 82,751      $ 85,253        (3     (12

Prime mortgage, including option ARMs

     43,152        44,284        45,439        46,994        48,552        (3     (11

Subprime mortgage

     9,289        9,664        10,045        10,441        10,841        (4     (14

Other

     692        718        741        767        801        (4     (14
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total end-of-period loans owned

   $ 128,340      $ 132,466      $ 136,503      $ 140,953      $ 145,447        (3     (12

Average loans owned:

              

Home equity

   $ 76,600      $ 79,106      $ 81,568      $ 84,065      $ 86,907        (3     (12

Prime mortgage, including option ARMs

     43,701        44,886        46,165        47,615        49,273        (3     (11

Subprime mortgage

     9,485        9,880        10,268        10,667        11,086        (4     (14

Other

     707        729        753        785        829        (3     (15
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total average loans owned

   $ 130,493      $ 134,601      $ 138,754      $ 143,132      $ 148,095        (3     (12

PCI LOANS

              

End-of-period loans owned:

              

Home equity

   $ 22,305      $ 22,697      $ 23,105      $ 23,535      $ 23,973        (2     (7

Prime mortgage

     14,781        15,180        15,626        16,200        16,725        (3     (12

Subprime mortgage

     4,870        4,976        5,072        5,187        5,276        (2     (8

Option ARMs

     22,105        22,693        23,325        24,072        24,791        (3     (11
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total end-of-period loans owned

   $ 64,061      $ 65,546      $ 67,128      $ 68,994      $ 70,765        (2     (9

Average loans owned:

              

Home equity

   $ 22,488      $ 22,872      $ 23,301      $ 23,727      $ 24,170        (2     (7

Prime mortgage

     14,975        15,405        15,909        16,456        16,974        (3     (12

Subprime mortgage

     4,914        5,024        5,128        5,231        5,301        (2     (7

Option ARMs

     22,395        23,009        23,666        24,420        25,113        (3     (11
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total average loans owned

   $ 64,772      $ 66,310      $ 68,004      $ 69,834      $ 71,558        (2     (9

TOTAL REAL ESTATE PORTFOLIOS

              

End-of-period loans owned:

              

Home equity

   $ 97,512      $ 100,497      $ 103,383      $ 106,286      $ 109,226        (3     (11

Prime mortgage, including option ARMs

     80,038        82,157        84,390        87,266        90,068        (3     (11

Subprime mortgage

     14,159        14,640        15,117        15,628        16,117        (3     (12

Other

     692        718        741        767        801        (4     (14
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total end-of-period loans owned

   $ 192,401      $ 198,012      $ 203,631      $ 209,947      $ 216,212        (3     (11

Average loans owned:

              

Home equity

   $ 99,088      $ 101,978      $ 104,869      $ 107,792      $ 111,077        (3     (11

Prime mortgage, including option ARMs

     81,071        83,300        85,740        88,491        91,360        (3     (11

Subprime mortgage

     14,399        14,904        15,396        15,898        16,387        (3     (12

Other

     707        729        753        785        829        (3     (15
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total average loans owned

   $ 195,265      $ 200,911      $ 206,758      $ 212,966      $ 219,653        (3     (11

Average assets

     182,254        187,651        193,692        200,116        207,175        (3     (12

Home equity origination volume

     312        277        294        307        249        13        25   

 

Page 19


JPMORGAN CHASE & CO.

RETAIL FINANCIAL SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

REAL ESTATE PORTFOLIOS (continued)

              

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs excluding PCI loans

              

Home equity

   $ 542      $ 579      $ 581      $ 592      $ 720        (6 )%      (25 )% 

Prime mortgage, including option ARMs

     131        151        172        198        161        (13     (19

Subprime mortgage

     130        143        141        156        186        (9     (30

Other

     5        3        5        8        9        67        (44
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net charge-offs

   $ 808      $ 876      $ 899      $ 954      $ 1,076        (8     (25

Net charge-off rate excluding PCI loans

              

Home equity

     2.85     2.90     2.82     2.83     3.36    

Prime mortgage, including option ARMs

     1.21        1.33        1.48        1.67        1.32       

Subprime mortgage

     5.51        5.74        5.43        5.85        6.80       

Other

     2.84        1.63        2.83        4.01        4.56       

Total net charge-off rate excluding PCI loans

     2.49        2.58        2.57        2.67        2.95       

Net charge-off rate — reported

              

Home equity

     2.20     2.25     2.20     2.20     2.63    

Prime mortgage, including option ARMs

     0.65        0.72        0.80        0.90        0.71       

Subprime mortgage

     3.63        3.81        3.63        3.94        4.60       

Other

     2.84        1.63        2.83        4.01        4.56       

Total net charge-off rate — reported

     1.66        1.73        1.72        1.80        1.99       

30+ day delinquency rate excluding PCI loans (a)

     5.32     5.69     5.80     5.98     6.22    

Allowance for loan losses

   $ 13,429      $ 14,429      $ 14,659      $ 14,659      $ 14,659        (7     (8

Nonperforming assets (b)(c)

     7,738        6,638        7,112        7,729        8,152        17        (5

Allowance for loan losses to ending loans retained

     6.98     7.29     7.20     6.98     6.78    

Allowance for loan losses to ending loans retained excluding PCI loans

     6.01        6.58        7.12        6.90        6.68       

 

 

(a) The delinquency rate for PCI loans was 21.72%, 23.30%, 24.44%, 26.20% and 27.36% at March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(b) Excludes PCI loans. Because the Firm is recognizing interest income on each pool of PCI loans, they are all considered to be performing.

 

(c) Includes $1.6 billion of performing junior liens that are subordinate to nonaccrual senior liens; such junior liens are now being reported as nonaccrual loans based upon regulatory guidance issued in the first quarter of 2012. Of the total, $1.4 billion were current at March 31, 2012.

 

Page 20


JPMORGAN CHASE & CO.

CARD SERVICES & AUTO

FINANCIAL HIGHLIGHTS

(in millions, except ratio data and headcount)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

INCOME STATEMENT

              

REVENUE

              

Credit card income

   $ 948      $ 1,053      $ 1,053      $ 1,123      $ 898        (10 )%      6

All other income

     303        232        201        183        149        31        103   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     1,251        1,285        1,254        1,306        1,047        (3     19   

Net interest income

     3,463        3,529        3,521        3,455        3,744        (2     (8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

     4,714        4,814        4,775        4,761        4,791        (2     (2

Provision for credit losses

     738        1,060        1,264        944        353        (30     109   

NONINTEREST EXPENSE

              

Compensation expense

     486        460        459        448        459        6        6   

Noncompensation expense

     1,447        1,470        1,560        1,436        1,352        (2     7   

Amortization of intangibles

     96        95        96        104        106        1        (9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     2,029        2,025        2,115        1,988        1,917               6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     1,947        1,729        1,396        1,829        2,521        13        (23

Income tax expense

     764        678        547        719        987        13        (23
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

   $ 1,183      $ 1,051      $ 849      $ 1,110      $ 1,534        13        (23
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

FINANCIAL RATIOS

              

ROE

     29     26     21     28     39    

Overhead ratio

     43        42        44        42        40       

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 199,579      $ 208,467      $ 199,473      $ 197,915      $ 201,179        (4     (1

Loans:

              

Credit Card

     125,331        132,277        127,135        125,523        128,803        (5     (3

Auto

     48,245        47,426        46,659        46,796        47,411        2        2   

Student

     13,162        13,425        13,751        14,003        14,288        (2     (8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     186,738        193,128        187,545        186,322        190,502        (3     (2

Equity

     16,500        16,000        16,000        16,000        16,000        3        3   

SELECTED BALANCE SHEET DATA (average)

              

Total assets

   $ 199,449      $ 202,226      $ 199,974      $ 198,044      $ 204,441        (1     (2

Loans:

              

Credit Card

     127,616        128,619        126,536        125,038        132,537        (1     (4

Auto

     47,704        46,947        46,549        46,966        47,690        2          

Student

     13,348        13,543        13,865        14,135        14,410        (1     (7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     188,668        189,109        186,950        186,139        194,637               (3

Equity

     16,500        16,000        16,000        16,000        16,000        3        3   

Headcount

     27,862        27,585        27,554        26,874        26,777        1        4   

 

Page 21


JPMORGAN CHASE & CO.

CARD SERVICES & AUTO

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data and where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs:

              

Credit Card

   $ 1,386      $ 1,390      $ 1,499      $ 1,810      $ 2,226            (38 )% 

Auto

     33        44        42        19        47        (25     (30

Student

     69        126        93        135        80        (45     (14
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total net charge-offs

     1,488        1,560        1,634        1,964        2,353        (5     (37

Net charge-off rate:

              

Credit Card (a)

     4.40     4.29     4.70     5.82     6.97    

Auto

     0.28        0.37        0.36        0.16        0.40       

Student

     2.08        3.69        2.66        3.83        2.25       

Total net charge-off rate

     3.19        3.27        3.47        4.24        4.98       

Delinquency rates

              

30+ day delinquency rate:

              

Credit Card (b)

     2.56        2.81        2.90        2.98        3.57       

Auto

     0.79        1.13        1.01        0.98        0.97       

Student (c)

     2.06        1.78        1.93        1.70        2.01       

Total 30+ day delinquency rate

     2.07        2.32        2.36        2.38        2.79       

90+ day delinquency rate — Credit Card (b)

     1.37        1.44        1.43        1.55        1.93       

Nonperforming assets (d)

   $ 242      $ 228      $ 232      $ 233      $ 275        6        (12

Allowance for loan losses:

              

Credit Card

     6,251        6,999        7,528        8,042        9,041        (11     (31

Auto and Student

     1,010        1,010        1,009        879        899               12   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for loan losses

     7,261        8,009        8,537        8,921        9,940        (9     (27

Allowance for loan losses to period-end loans:

              

Credit Card (b)

     5.02     5.30     5.93     6.41     7.24    

Auto and Student

     1.64        1.66        1.67        1.45        1.46       

Total allowance for loan losses to period-end loans

     3.91        4.15        4.55        4.79        5.33       

BUSINESS METRICS

              

Credit Card, excluding Commercial Card

              

Sales volume (in billions)

   $ 86.9      $ 93.4      $ 87.3      $ 85.5      $ 77.5        (7     12   

New accounts opened

     1.7        2.2        2.0        2.0        2.6        (23     (35

Open accounts (e)

     64.2        65.2        64.3        65.4        91.9        (2     (30

Merchant Services

              

Bank card volume (in billions)

   $ 152.8      $ 152.6      $ 138.1      $ 137.3      $ 125.7               22   

Total transactions (in billions)

     6.8        6.8        6.1        5.9        5.6               21   

Auto and Student

              

Origination volume (in billions)

              

Auto

   $ 5.8      $ 4.9      $ 5.9      $ 5.4      $ 4.8        18        21   

Student

     0.1        0.1        0.1               0.1                 

 

 

(a) Average loans include loans held-for-sale of $821 million, $97 million, $1 million, $276 million and $3.0 billion for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively. These amounts are excluded when calculating the net charge-off rate.
(b) Period-end loans include loans held-for-sale of $856 million, $102 million, $94 million and $4.0 billion at March 31, 2012, December 31, 2011, September 30, 2011 and March 31, 2011, respectively. No allowance for loan losses was recorded for these loans. These amounts are excluded when calculating delinquency rates and the allowance for loan losses to period-end loans.
(c) Excludes student loans insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”) of $1.0 billion, $989 million, $995 million, $968 million and $1.0 billion at March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively, that are 30 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
(d) Nonperforming assets exclude student loans insured by U.S. government agencies under the FFELP of $586 million, $551 million, $567 million, $558 million and $615 million at March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively, that are 90 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
(e) Reflects the impact of portfolio sales in the second quarter of 2011.

 

Page 22


JPMORGAN CHASE & CO.

CARD SERVICES & AUTO

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions)

   LOGO

 

 

     QUARTERLY TRENDS  
                                        1Q12 Change  
     1Q12      4Q11      3Q11      2Q11      1Q11      4Q11      1Q11  

CARD SERVICES SUPPLEMENTAL INFORMATION

                    

Noninterest revenue

   $ 949       $ 985       $ 957       $ 1,016       $ 782         (4 )%       21

Net interest income

     2,928         2,989         2,984         2,911         3,200         (2      (9
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

       

Total net revenue

     3,877         3,974         3,941         3,927         3,982         (2      (3

Provision for credit losses

     636         890         999         810         226         (29      181   

Noninterest expense

     1,636         1,633         1,734         1,622         1,555                 5   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

       

Income before income tax expense

     1,605         1,451         1,208         1,495         2,201         11         (27
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

       

Net income

   $ 979       $ 885       $ 737       $ 911       $ 1,343         11         (27
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

       

 

Page 23


JPMORGAN CHASE & CO.

COMMERCIAL BANKING

FINANCIAL HIGHLIGHTS

(in millions, except ratio data)

  LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

INCOME STATEMENT

              

REVENUE

              

Lending- and deposit-related fees

   $ 276      $ 267      $ 269      $ 281      $ 264        3     5

Asset management, administration and commissions

     36        32        35        34        35        13        3   

All other income (a)

     245        272        220        283        203        (10     21   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     557        571        524        598        502        (2     11   

Net interest income

     1,100        1,116        1,064        1,029        1,014        (1     8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE (b)

     1,657        1,687        1,588        1,627        1,516        (2     9   

Provision for credit losses

     77        40        67        54        47        93        64   

NONINTEREST EXPENSE

              

Compensation expense

     246        215        229        219        223        14        10   

Noncompensation expense

     345        356        337        336        332        (3     4   

Amortization of intangibles

     7        8        7        8        8        (13     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     598        579        573        563        563        3        6   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     982        1,068        948        1,010        906        (8     8   

Income tax expense

     391        425        377        403        360        (8     9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

   $ 591      $ 643      $ 571      $ 607      $ 546        (8     8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Revenue by product:

              

Lending

   $ 892      $ 881      $ 857      $ 880      $ 837        1        7   

Treasury services

     602        600        572        556        542               11   

Investment banking

     120        120        116        152        110               9   

Other

     43        86        43        39        27        (50     59   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total Commercial Banking revenue

   $ 1,657      $ 1,687      $ 1,588      $ 1,627      $ 1,516        (2     9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

IB revenue, gross (c)

   $ 339      $ 350      $ 320      $ 442      $ 309        (3     10   

Revenue by client segment:

              

Middle Market Banking

   $ 825      $ 810      $ 791      $ 789      $ 755        2        9   

Commercial Term Lending

     293        299        297        286        286        (2     2   

Corporate Client Banking

     337        326        306        339        290        3        16   

Real Estate Banking

     105        115        104        109        88        (9     19   

Other

     97        137        90        104        97        (29       
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total Commercial Banking revenue

   $ 1,657      $ 1,687      $ 1,588      $ 1,627      $ 1,516        (2     9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

FINANCIAL RATIOS

              

ROE

     25     32     28     30     28    

Overhead ratio

     36        34        36        35        37       

 

 

(a) Commercial Banking (“CB”) client revenue from investment banking products and commercial card transactions is included in all other income.

 

(b) Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities that provide loans to qualified businesses in low-income communities, as well as tax-exempt income from municipal bond activity of $94 million, $123 million, $90 million, $67 million and $65 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(c) Represents the total revenue related to investment banking products sold to CB clients.

 

Page 24


JPMORGAN CHASE & CO.

COMMERCIAL BANKING

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except headcount and ratio data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 161,741      $ 158,040      $ 151,095      $ 148,662      $ 140,706        2     15

Loans:

              

Loans retained

     114,969        111,162        106,834        102,122        99,334        3        16   

Loans held-for-sale and loans at fair value

     878        840        584        557        835        5        5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     115,847        112,002        107,418        102,679        100,169        3        16   

Equity

     9,500        8,000        8,000        8,000        8,000        19        19   

Period-end loans by client segment:

              

Middle Market Banking

   $ 46,040      $ 44,437      $ 42,365      $ 40,530      $ 38,618        4        19   

Commercial Term Lending

     39,314        38,583        38,539        38,012        37,677        2        4   

Corporate Client Banking

     17,670        16,747        15,100        13,097        12,705        6        39   

Real Estate Banking

     8,763        8,211        7,470        7,409        7,535        7        16   

Other

     4,060        4,024        3,944        3,631        3,634        1        12   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total Commercial Banking loans

   $ 115,847      $ 112,002      $ 107,418      $ 102,679      $ 100,169        3        16   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

SELECTED BALANCE SHEET DATA (average)

              

Total assets

   $ 161,074      $ 155,611      $ 145,195      $ 143,560      $ 140,400        4        15   

Loans:

              

Loans retained

     112,879        109,328        104,705        100,857        98,829        3        14   

Loans held-for-sale and loans at fair value

     881        580        632        1,015        756        52        17   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

     113,760        109,908        105,337        101,872        99,585        4        14   

Liability balances

     200,178        199,138        180,275        162,769        156,200        1        28   

Equity

     9,500        8,000        8,000        8,000        8,000        19        19   

Average loans by client segment:

              

Middle Market Banking

   $ 45,047      $ 43,215      $ 41,540      $ 40,012      $ 38,207        4        18   

Commercial Term Lending

     38,848        38,679        38,198        37,729        37,810               3   

Corporate Client Banking

     17,514        16,116        14,373        13,062        12,374        9        42   

Real Estate Banking

     8,341        7,936        7,465        7,467        7,607        5        10   

Other

     4,010        3,962        3,761        3,602        3,587        1        12   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total Commercial Banking loans

   $ 113,760      $ 109,908      $ 105,337      $ 101,872      $ 99,585        4        14   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Headcount

     5,612        5,520        5,417        5,140        4,941        2        14   

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs

   $ 12      $ 99      $ 17      $ 40      $ 31        (88     (61

Nonperforming assets:

              

Nonaccrual loans:

              

Nonaccrual loans retained (a)

     972        1,036        1,417        1,613        1,925        (6     (50

Nonaccrual loans held-for-sale and loans at fair value

     32        17        26        21        30        88        7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonaccrual loans

     1,004        1,053        1,443        1,634        1,955        (5     (49

Assets acquired in loan satisfactions

     60        85        168        197        179        (29     (66
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonperforming assets

     1,064        1,138        1,611        1,831        2,134        (7     (50

Allowance for credit losses:

              

Allowance for loan losses

     2,662        2,603        2,671        2,614        2,577        2        3   

Allowance for lending-related commitments

     194        189        181        187        206        3        (6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for credit losses

     2,856        2,792        2,852        2,801        2,783        2        3   

Net charge-off rate (b)

     0.04     0.36     0.06     0.16     0.13    

Allowance for loan losses to period-end loans retained

     2.32        2.34        2.50        2.56        2.59       

Allowance for loan losses to nonaccrual loans retained (a)

     274        251        188        162        134       

Nonaccrual loans to total period-end loans

     0.87        0.94        1.34        1.59        1.95       

 

 

(a) Allowance for loan losses of $163 million, $176 million, $257 million, $289 million and $360 million was held against nonaccrual loans retained at March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(b) Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off rate.

 

Page 25


JPMORGAN CHASE & CO.

TREASURY & SECURITIES SERVICES

FINANCIAL HIGHLIGHTS

(in millions, except ratio data)

  LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

INCOME STATEMENT

              

REVENUE

              

Lending- and deposit-related fees

   $ 286      $ 313      $ 310      $ 314      $ 303        (9 )%      (6 )% 

Asset management, administration and commissions

     654        671        656        726        695        (3     (6

All other income

     127        133        141        143        139        (5     (9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     1,067        1,117        1,107        1,183        1,137        (4     (6

Net interest income

     947        905        801        749        703        5        35   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

     2,014        2,022        1,908        1,932        1,840               9   

Provision for credit losses

     2        19        (20     (2     4        (89     (50

Credit allocation income/(expense) (a)

     3        (60     9        32        27        NM        (89

NONINTEREST EXPENSE

              

Compensation expense

     732        672        718        719        715        9        2   

Noncompensation expense

     728        877        728        719        647        (17     13   

Amortization of intangibles

     13        14        24        15        15        (7     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     1,473        1,563        1,470        1,453        1,377        (6     7   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     542        380        467        513        486        43        12   

Income tax expense

     191        130        162        180        170        47        12   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

   $ 351      $ 250      $ 305      $ 333      $ 316        40        11   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

FINANCIAL RATIOS

              

ROE

     19     14     17     19     18    

Pretax margin ratio

     27        19        24        27        26       

Overhead ratio

     73        77        77        75        75       

Pre-provision profit ratio

     27        23        23        25        25       

REVENUE BY BUSINESS

              

Worldwide Securities Services (“WSS”):

              

Investor Services

   $ 783      $ 752      $ 740      $ 782      $ 745        4        5   

Clearance, Collateral Mgmt & Depositary Receipts

     179        219        199        220        204        (18     (12
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total WSS Revenue

     962        971        939        1,002        949        (1     1   

Treasury Services ("TS"):

              

Transaction Services

   $ 893      $ 874      $ 816      $ 785      $ 765        2        17   

Trade Finance

     159        177        153        145        126        (10     26   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total TS Revenue

     1,052        1,051        969        930        891               18   

 

(a) IB manages traditional credit exposures related to GCB on behalf of IB and TSS, and IB and TSS share the economics related to the Firm’s GCB clients. Included within this allocation are net revenue, provision for credit losses and expenses. IB recognizes this credit allocation as a component of all other income.

 

Page 26


JPMORGAN CHASE & CO.

TREASURY & SECURITIES SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except headcount and ratio data, and where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 66,732      $ 68,665      $ 62,364      $ 55,950      $ 50,614        (3 )%      32

Loans (a)

     41,173        42,992        36,389        34,034        31,020        (4     33   

Equity

     7,500        7,000        7,000        7,000        7,000        7        7   

SELECTED BALANCE SHEET DATA (average)

              

Total assets

   $ 64,559      $ 63,686      $ 60,141      $ 52,688      $ 47,873        1        35   

Loans (a)

     40,538        39,289        35,303        33,069        29,290        3        38   

Liability balances

     356,964        364,196        341,107        302,858        265,720        (2     34   

Equity

     7,500        7,000        7,000        7,000        7,000        7        7   

Headcount

     27,765        27,825        28,157        28,230        28,040               (1

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs

   $      $      $      $      $                 

Nonaccrual loans

     5        4        3        3        11        25        (55

Allowance for credit losses:

              

Allowance for loan losses

     69        65        49        74        69        6          

Allowance for lending-related commitments

     14        49        46        41        48        (71     (71
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for credit losses

     83        114        95        115        117        (27     (29

Net charge-off rate

                        

Allowance for loan losses to period-end loans

     0.17        0.15        0.14        0.22        0.22       

Allowance for loan losses to nonaccrual loans

     NM        NM        NM        NM        NM       

Nonaccrual loans to period-end loans

     0.01        0.01        0.01        0.01        0.04       

WSS BUSINESS METRICS

              

Assets under custody (“AUC”) by asset class (period-end)

              

(in billions):

              

Fixed Income

   $ 11,332      $ 10,926      $ 10,871      $ 10,686      $ 10,437        4        9   

Equity

     5,365        4,878        4,401        5,267        5,238        10        2   

Other (b)

     1,171        1,066        978        992        944        10        24   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total AUC

   $ 17,868      $ 16,870      $ 16,250      $ 16,945      $ 16,619        6        8   

Liability balances (average)

     125,088        122,102        107,105        90,204        82,724        2        51   

TS BUSINESS METRICS

              

Liability balances (average)

     231,876        242,094        234,002        212,654        182,996        (4     27   

Trade finance loans (period-end)

     35,692        36,696        30,104        27,473        25,499        (3     40   

 

 

(a) Loan balances include trade finance loans and wholesale overdrafts.

 

(b) Consists of mutual funds, unit investment trusts, currencies, annuities, insurance contracts, options and nonsecurities contracts.

 

Page 27


JPMORGAN CHASE & CO.

TREASURY & SECURITIES SERVICES

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                        1Q12 Change  
     1Q12      4Q11      3Q11      2Q11      1Q11      4Q11     1Q11  
INTERNATIONAL METRICS                    

Net revenue by geographic region (a)

                   

Asia/Pacific

   $ 353       $ 339       $ 321       $ 299       $ 276         4     28

Latin America/Caribbean

     82         112         61         80         76         (27     8   

Europe/Middle East/Africa

     668         689         648         691         630         (3     6   

North America

     911         882         878         862         858         3        6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total net revenue

   $ 2,014       $ 2,022       $ 1,908       $ 1,932       $ 1,840                9   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Average liability balances (a)

                   

Asia/Pacific

   $ 50,197       $ 49,407       $ 42,987       $ 42,472       $ 39,123         2        28   

Latin America/Caribbean

     11,852         11,563         12,722         13,506         12,720         2        (7

Europe/Middle East/Africa

     127,794         130,862         129,608         125,911         108,997         (2     17   

North America

     167,121         172,364         155,790         120,969         104,880         (3     59   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total average liability balances

   $ 356,964       $ 364,196       $ 341,107       $ 302,858       $ 265,720         (2     34   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Trade finance loans (period-end) (a)

                   

Asia/Pacific

   $ 18,140       $ 19,280       $ 16,918       $ 15,736       $ 14,607         (6     24   

Latin America/Caribbean

     6,040         6,254         5,228         4,553         4,014         (3     50   

Europe/Middle East/Africa

     9,972         9,726         6,853         6,184         5,794         3        72   

North America

     1,540         1,436         1,105         1,000         1,084         7        42   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total trade finance loans

   $ 35,692       $ 36,696       $ 30,104       $ 27,473       $ 25,499         (3     40   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

AUC (period-end) (in billions) (a)

                   

North America

   $ 9,998       $ 9,735       $ 9,611       $ 9,976       $ 9,901         3        1   

All other regions

     7,870         7,135         6,639         6,969         6,718         10        17   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total AUC

   $ 17,868       $ 16,870       $ 16,250       $ 16,945       $ 16,619         6        8   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TSS FIRMWIDE DISCLOSURES (b)

                   

TS revenue - reported

   $ 1,052       $ 1,051       $ 969       $ 930       $ 891                18   

TS revenue reported in CB

     602         600         572         556         542                11   

TS revenue reported in other lines of business

     69         69         68         65         63                10   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TS firmwide revenue (c)

     1,723         1,720         1,609         1,551         1,496                15   

Worldwide Securities Services revenue

     962         971         939         1,002         949         (1     1   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TSS firmwide revenue (c)

   $ 2,685       $ 2,691       $ 2,548       $ 2,553       $ 2,445                10   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TSS total foreign exchange (“FX”) revenue (c)

     137         154         179         165         160         (11     (14

TS firmwide liability balances (average) (d)

   $ 432,299       $ 441,572       $ 414,485       $ 375,432       $ 339,240         (2     27   

TSS firmwide liability balances (average) (d)

     557,142         563,334         521,383         465,627         421,920         (1     32   

Number of:

                   

U.S.$ ACH transactions originated

     1,019         983         972         959         992         4        3   

Total U.S.$ clearing volume (in thousands)

     32,696         33,055         33,117         32,274         30,971         (1     6   

International electronic funds transfer volume (in thousands) (e)

     75,087         63,669         62,718         63,208         60,942         18        23   

Wholesale check volume

     589         592         601         608         532         (1     11   

Wholesale cards issued (in thousands) (f)

     24,693         25,187         24,288         23,746         23,170         (2     7   

 

 

(a) Total net revenue, average liability balances, trade finance loans and AUC are based on the domicile of client.

 

(b) TSS firmwide metrics include revenue recorded in CB, Consumer & Business Banking and Asset Management (“AM”) lines of business and net TSS FX revenue (it excludes TSS FX revenue recorded in the IB). In order to capture the firmwide impact of Treasury Services (“TS”) and TSS products and revenue, management reviews firmwide metrics in assessing financial performance of TSS. Firmwide metrics are necessary in order to understand the aggregate TSS business.

 

(c) IB executes FX transactions on behalf of TSS customers under revenue sharing agreements. FX revenue generated by TSS customers is recorded in TSS and IB. TSS total FX revenue reported above is the gross (pre-split) FX revenue generated by TSS customers. However, TSS firmwide revenue includes only the FX revenue booked in TSS, i.e., it does not include the portion of TSS FX revenue recorded in IB.

 

(d) Firmwide liability balances include liability balances recorded in CB.

 

(e) International electronic funds transfer includes non-U.S. dollar Automated Clearing House (“ACH”) and clearing volume.

 

(f) Wholesale cards issued and outstanding include stored value, prepaid and government electronic benefit card products.

 

Page 28


JPMORGAN CHASE & CO.

ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS

(in millions, except ratio and headcount data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11      4Q11       1Q11   

INCOME STATEMENT

              

REVENUE

              

Asset management, administration and commissions

   $ 1,621      $ 1,606      $ 1,617      $ 1,818      $ 1,707        1     (5 )% 

All other income

     266        232        281        321        313        15        (15
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     1,887        1,838        1,898        2,139        2,020        3        (7

Net interest income

     483        446        418        398        386        8        25   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

     2,370        2,284        2,316        2,537        2,406        4        (1

Provision for credit losses

     19        24        26        12        5        (21     280   

NONINTEREST EXPENSE

              

Compensation expense

     1,120        1,046        999        1,068        1,039        7        8   

Noncompensation expense

     586        674        775        704        599        (13     (2

Amortization of intangibles

     23        32        22        22        22        (28     5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     1,729        1,752        1,796        1,794        1,660        (1     4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income before income tax expense

     622        508        494        731        741        22        (16

Income tax expense

     236        206        109        292        275        15        (14
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME

   $ 386      $ 302      $ 385      $ 439      $ 466        28        (17
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

REVENUE BY CLIENT SEGMENT

              

Private Banking

   $ 1,279      $ 1,212      $ 1,298      $ 1,289      $ 1,317        6        (3

Institutional

     557        558        478        694        543               3   

Retail

     534        514        540        554        546        4        (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

   $ 2,370      $ 2,284      $ 2,316      $ 2,537      $ 2,406        4        (1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

FINANCIAL RATIOS

              

ROE

     22     18     24     27     29    

Overhead ratio

     73        77        78        71        69       

Pretax margin ratio

     26        22        21        29        31       

SELECTED BALANCE SHEET DATA (period-end)

              

Total assets

   $ 96,385      $ 86,242      $ 81,179      $ 78,199      $ 71,521        12        35   

Loans (a)

     64,335        57,573        54,178        51,747        46,454        12        38   

Equity

     7,000        6,500        6,500        6,500        6,500        8        8   

SELECTED BALANCE SHEET DATA (average)

              

Total assets

   $ 89,582      $ 82,594      $ 78,669      $ 74,206      $ 68,918        8        30   

Loans

     59,311        54,691        52,652        48,837        44,948        8        32   

Deposits

     127,534        121,493        111,090        97,509        95,250        5        34   

Equity

     7,000        6,500        6,500        6,500        6,500        8        8   

Headcount

     17,849        18,036        18,084        17,963        17,203        (1     4   

 

 

(a) Includes $4.5 billion of prime mortgage loans reported in the Consumer loan portfolio at March 31, 2012.

 

Page 29


JPMORGAN CHASE & CO.

ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions, except ratio data and where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11     4Q11     1Q11  

BUSINESS METRICS

              

Number of:

              

Client advisors (a)

     2,832        2,883        2,864        2,719        2,719        (2 )%      4

Retirement Planning Services participants (in thousands)

     1,926        1,798        1,755        1,613        1,604        7        20   

% of customer assets in 4 & 5 Star Funds (b)

     42     43     47     50     46    

% of AUM in 1st and 2nd quartiles: (c)

              

1 year

     64        48        49        56        57       

3 years

     74        72        73        71        70       

5 years

     76        78        77        76        77       

CREDIT DATA AND QUALITY STATISTICS

              

Net charge-offs

   $ 27      $ 48      $      $ 33      $ 11        (44     145   

Nonaccrual loans

     263        317        311        252        254        (17     4   

Allowance for credit losses:

              

Allowance for loan losses

     209        209        240        222        257               (19

Allowance for lending-related commitments

     5        10        9        9        4        (50     25   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for credit losses

     214        219        249        231        261        (2     (18

Net charge-off rate

     0.18     0.35         0.27     0.10    

Allowance for loan losses to period-end loans

     0.32        0.36        0.44        0.43        0.55       

Allowance for loan losses to nonaccrual loans

     79        66        77        88        101       

Nonaccrual loans to period-end loans

     0.41        0.55        0.57        0.49        0.55       

 

 

(a) Effective January 1, 2012, the previously disclosed separate metric for client advisors and JPMorgan Securities brokers were combined into one metric that reflects the number of Private Banking client-facing representatives.

 

(b) Derived from Morningstar for the U.S., the U.K., Luxembourg, France, Hong Kong and Taiwan; and Nomura for Japan.

 

(c) Quartile ranking sourced from: Lipper for the U.S. and Taiwan; Morningstar for the U.K., Luxembourg, France and Hong Kong; and Nomura for Japan.

 

Page 30


JPMORGAN CHASE & CO.

ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS, CONTINUED

(in billions)

   LOGO

 

                                        March 31, 2012
Change
 

ASSETS UNDER SUPERVISION

     Mar 31,  
2012
       Dec 31,  
2011
       Sep 30,  
2011
       Jun 30,  
2011
       Mar 31,  
2011
       Dec 31,  
2011
      Mar 31,  
2011
 
Assets by asset class                    

Liquidity

   $ 492       $ 515       $ 464       $ 476       $ 490         (4 )%     

Fixed income

     355         336         321         319         305         6        16   

Equity and multi-asset

     417         372         356         430         421         12        (1

Alternatives

     118         113         113         117         114         4        4   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL ASSETS UNDER MANAGEMENT

     1,382         1,336         1,254         1,342         1,330         3        4   

Custody/brokerage/administration/deposits

     631         585         552         582         578         8        9   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL ASSETS UNDER SUPERVISION

   $ 2,013       $ 1,921       $ 1,806       $ 1,924       $ 1,908         5        6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      
Assets by client segment                    

Private Banking

   $ 303       $ 291       $ 276       $ 291       $ 293         4        3   

Institutional

     732         722         673         708         711         1        3   

Retail

     347         323         305         343         326         7        6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL ASSETS UNDER MANAGEMENT

   $ 1,382       $ 1,336       $ 1,254       $ 1,342       $ 1,330         3        4   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Private Banking

   $ 830       $ 781       $ 738       $ 776       $ 773         6        7   

Institutional

     732         723         674         709         713         1        3   

Retail

     451         417         394         439         422         8        7   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL ASSETS UNDER SUPERVISION

   $ 2,013       $ 1,921       $ 1,806       $ 1,924       $ 1,908         5        6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Mutual fund assets by asset class

                   

Liquidity

   $ 434       $ 458       $ 409       $ 421       $ 436         (5       

Fixed income

     116         107         101         105         99         8        17   

Equity and multi-asset

     167         147         139         176         173         14        (3

Alternatives

     8         8         8         9         8                  
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

TOTAL MUTUAL FUND ASSETS

   $ 725       $ 720       $ 657       $ 711       $ 716         1        1   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

 

Page 31


JPMORGAN CHASE & CO.

ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS, CONTINUED

(in billions)

   LOGO

 

     QUARTERLY TRENDS  
     1Q12        4Q11        3Q11        2Q11        1Q11  

ASSETS UNDER SUPERVISION (continued)

                      

Assets under management rollforward

                      

Beginning balance

   $ 1,336         $ 1,254         $ 1,342         $ 1,330         $ 1,298   

Net asset flows:

                      

Liquidity

     (25        53           (10        (16        (9

Fixed income

     11           9           3           12           16   

Equities, multi-asset and alternatives

     6           (4        (1        7           11   

Market/performance/other impacts

     54           24           (80        9           14   
  

 

 

      

 

 

      

 

 

      

 

 

      

 

 

 

Ending balance

   $ 1,382         $ 1,336         $ 1,254         $ 1,342         $ 1,330   
  

 

 

      

 

 

      

 

 

      

 

 

      

 

 

 

Assets under supervision rollforward

                      

Beginning balance

   $ 1,921         $ 1,806         $ 1,924         $ 1,908         $ 1,840   

Net asset flows

     8           69           11           12           31   

Market/performance/other impacts

     84           46           (129        4           37   
  

 

 

      

 

 

      

 

 

      

 

 

      

 

 

 

Ending balance

   $ 2,013         $ 1,921         $ 1,806         $ 1,924         $ 1,908   
  

 

 

      

 

 

      

 

 

      

 

 

      

 

 

 

 

Page 32


JPMORGAN CHASE & CO.

ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS, CONTINUED

(in billions, except where otherwise noted)

   LOGO

 

     QUARTERLY TRENDS  
                                        1Q12 Change  
         1Q12              4Q11              3Q11              2Q11              1Q11              4Q11             1Q11      
INTERNATIONAL METRICS                    

Total net revenue: (in millions) (a)

                   

Europe/Middle East/Africa

   $ 405       $ 392       $ 395       $ 478       $ 439         3     (8 )% 

Asia/Pacific

     236         220         248         257         246         7        (4

Latin America/Caribbean

     175         224         168         251         165         (22     6   

North America

     1,554         1,448         1,505         1,551         1,556         7          
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total net revenue

   $ 2,370       $ 2,284       $ 2,316       $ 2,537       $ 2,406         4        (1

Assets under management:

                   

Europe/Middle East/Africa

   $ 282       $ 278       $ 255       $ 298       $ 300         1        (6

Asia/Pacific

     112         105         104         119         115         7        (3

Latin America/Caribbean

     41         34         32         37         35         21        17   

North America

     947         919         863         888         880         3        8   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total assets under management

   $ 1,382       $ 1,336       $ 1,254       $ 1,342       $ 1,330         3        4   

Assets under supervision:

                   

Europe/Middle East/Africa

   $ 339       $ 329       $ 306       $ 353       $ 353         3        (4

Asia/Pacific

     152         139         140         161         155         9        (2

Latin America/Caribbean

     101         89         87         94         88         13        15   

North America

     1,421         1,364         1,273         1,316         1,312         4        8   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total assets under supervision

   $ 2,013       $ 1,921       $ 1,806       $ 1,924       $ 1,908         5        6   

 

 

(a) Regional revenue is based on the domicile of the client.

 

Page 33


JPMORGAN CHASE & CO.

CORPORATE/PRIVATE EQUITY

FINANCIAL HIGHLIGHTS

(in millions, except headcount data)

   LOGO

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
     1Q12     4Q11     3Q11     2Q11     1Q11      4Q11       1Q11   

INCOME STATEMENT

              

REVENUE

              

Principal transactions

   $ 113      $ 324      $ (933   $ 745      $ 1,298        (65 )%      (91 )% 

Securities gains

     449        54        607        837        102        NM        340   

All other income

     1,111 (c)      75        186        265        78        NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Noninterest revenue

     1,673        453        (140     1,847        1,478        269        13   

Net interest income

     16        245        8        218        34        (93     (53
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE (a)

     1,689        698        (132     2,065        1,512        142        12   

Provision for credit losses

     (9     (10     (7     (9     (10     10        10   

NONINTEREST EXPENSE

              

Compensation expense

     823        602        552        614        657        37        25   

Noncompensation expense (b)

     3,328        1,649        1,995        2,097        1,143        102        191   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Subtotal

     4,151        2,251        2,547        2,711        1,800        84        131   

Net expense allocated to other businesses

     (1,382     (1,321     (1,331     (1,270     (1,238     (5     (12
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NONINTEREST EXPENSE

     2,769        930        1,216        1,441        562        198        393   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Income/(loss) before income tax expense/(benefit)

     (1,071     (222     (1,341     633        960        (382     NM   

Income tax expense/(benefit)

     (508     (445     (696     131        238        (14     NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME/(LOSS)

   $ (563   $ 223      $ (645   $ 502      $ 722        NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

MEMO:

              

TOTAL NET REVENUE

              

Private equity

   $ 254      $ (113   $ (546   $ 796      $ 699        NM        (64

Corporate

     1,435        811        414        1,269        813        77        77   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET REVENUE

   $ 1,689      $ 698      $ (132   $ 2,065      $ 1,512        142        12   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET INCOME/(LOSS)

              

Private equity

   $ 134      $ (89   $ (347   $ 444      $ 383        NM        (65

Corporate

     (697     312        (298     58        339        NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL NET INCOME/(LOSS)

   $ (563   $ 223      $ (645   $ 502      $ 722        NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL ASSETS (period-end)

   $ 713,492      $ 693,153      $ 693,597      $ 672,655      $ 591,353        3        21   

Headcount

     22,337        22,117        21,844        21,444        20,927        1        7   

 

 

(a) Total net revenue included tax-equivalent adjustments, predominantly due to tax-exempt income from municipal bond investments of $99 million, $92 million, $73 million, $69 million and $64 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.
(b) Includes litigation expense of $2.5 billion, $0.5 billion, $1.0 billion, $1.3 billion and $0.4 billion for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.
(c) Includes a $1.1 billion benefit from the Washington Mutual bankruptcy settlement.

 

Page 34


JPMORGAN CHASE & CO.

CORPORATE/PRIVATE EQUITY

FINANCIAL HIGHLIGHTS, CONTINUED

(in millions)

   LOGO

 

 

     QUARTERLY TRENDS  
                                     1Q12 Change  
       1Q12          4Q11         3Q11         2Q11         1Q11          4Q11         1Q11    

SUPPLEMENTAL INFORMATION

                

TREASURY and CHIEF INVESTMENT OFFICE (“CIO”)

                

Securities gains (a)

   $ 453       $ (13   $ 459      $ 837      $ 102         NM     344

Investment securities portfolio (average)

     361,601         349,750        324,596        335,543        313,319         3        15   

Investment securities portfolio (ending)

     374,588         355,605        330,800        318,237        328,013         5        14   

Mortgage loans (average)

     12,636         14,089        13,748        12,731        11,418         (10     11   

Mortgage loans (ending)

     11,819         13,375        14,226        13,243        12,171         (12     (3

PRIVATE EQUITY

                

Private equity gains/(losses)

                

Direct investments

                

Realized gains

   $ 66       $ 58      $ 394      $ 1,219      $ 171         14        (61

Unrealized gains/(losses) (b)

     179         (122     (827     (726     370         NM        (52
  

 

 

    

 

 

   

 

 

   

 

 

   

 

 

      

Total direct investments

     245         (64     (433     493        541         NM        (55

Third-party fund investments

     83         (85     (7     323        186         NM        (55
  

 

 

    

 

 

   

 

 

   

 

 

   

 

 

      

Total private equity gains/(losses) (c)

   $ 328       $ (149   $ (440   $ 816      $ 727         NM        (55
  

 

 

    

 

 

   

 

 

   

 

 

   

 

 

      

Private equity portfolio information

                

Direct investments

                

Publicly-held securities

                

Carrying value

   $ 889       $ 805      $ 709      $ 670      $ 731         10        22   

Cost

     549         573        779        595        649         (4     (15

Quoted public value

     931         896        778        721        785         4        19   

Privately-held direct securities

                

Carrying value

     4,944         4,597        4,322        5,680        7,212         8        (31

Cost

     6,819         6,793        6,556        6,891        7,731                (12

Third-party fund investments (d)

                

Carrying value

     2,131         2,283        2,399        2,481        2,179         (7     (2

Cost

     2,162         2,452        2,454        2,464        2,461         (12     (12
  

 

 

    

 

 

   

 

 

   

 

 

   

 

 

      

Total private equity portfolio

                

Carrying value

   $ 7,964       $ 7,685      $ 7,430      $ 8,831      $ 10,122         4        (21

Cost

     9,530         9,818        9,789        9,950        10,841         (3     (12

 

 

(a) Reflects repositioning of the Corporate investment securities portfolio.

 

(b) Unrealized gains/(losses) contain reversals of unrealized gains and losses that were recognized in prior periods and have now been realized.

 

(c) Included in principal transactions revenue in the Consolidated Statements of Income.

 

(d) Unfunded commitments to third-party private equity funds were $571 million, $789 million, $853 million, $876 million and $943 million at March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

Page 35


JPMORGAN CHASE & CO.

CREDIT-RELATED INFORMATION

(in millions)

 

   LOGO
                                        March 31, 2012
Change
 
     Mar 31,
2012
     Dec 31,
2011
     Sep 30,
2011
     Jun 30,
2011
     Mar 31,
2011
         Dec 31,    
2011
        Mar 31,    
2011
 

CREDIT EXPOSURE

                   

Wholesale (a)

                   

Loans retained

   $ 283,653       $ 278,395       $ 255,799       $ 244,224       $ 229,648         2     24

Loans held-for-sale and loans at fair value

     7,213         4,621         3,684         4,599         6,359         56        13   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total wholesale loans

     290,866         283,016         259,483         248,823         236,007         3        23   
                   

Consumer, excluding credit card (b)

                   

Loans retained, excluding PCI loans

                   

Home equity

     75,207         77,800         80,278         82,751         85,253         (3     (12

Prime mortgage, including option ARMs

     76,292         76,196         74,230         74,276         74,682                2   

Subprime mortgage

     9,289         9,664         10,045         10,441         10,841         (4     (14

Auto

     48,245         47,426         46,659         46,796         47,411         2        2   

Business banking

     17,822         17,652         17,272         17,141         16,957         1        5   

Student and other

     13,854         14,143         14,492         14,770         15,089         (2     (8
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total loans retained, excluding PCI loans

     240,709         242,881         242,976         246,175         250,233         (1     (4

Loans — PCI

                   

Home equity

     22,305         22,697         23,105         23,535         23,973         (2     (7

Prime mortgage

     14,781         15,180         15,626         16,200         16,725         (3     (12

Subprime mortgage

     4,870         4,976         5,072         5,187         5,276         (2     (8

Option ARMs

     22,105         22,693         23,325         24,072         24,791         (3     (11
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total loans — PCI

     64,061         65,546         67,128         68,994         70,765         (2     (9

Total loans retained

     304,770         308,427         310,104         315,169         320,998         (1     (5

Loans held-for-sale (c)

                     131         221         188                NM   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total consumer, excluding credit card loans

     304,770         308,427         310,235         315,390         321,186         (1     (5
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Credit card

                   

Loans retained (d)

     124,475         132,175         127,041         125,523         124,791         (6       

Loans held-for-sale

     856         102         94                 4,012         NM        (79
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total credit card

     125,331         132,277         127,135         125,523         128,803         (5     (3
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total consumer loans

     430,101         440,704         437,370         440,913         449,989         (2     (4

Total loans

     720,967         723,720         696,853         689,736         685,996                5   

Derivative receivables

     85,377         92,477         108,853         77,383         78,744         (8     8   

Receivables from customers and other (e)

     21,235         17,561         25,719         32,678         38,230         21        (44
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total credit-related assets

     106,612         110,038         134,572         110,061         116,974         (3     (9

Lending-related commitments

                   

Wholesale

     401,064         382,739         379,682         365,689         355,561         5        13   

Consumer, excluding credit card

     63,121         62,307         64,581         64,649         64,560         1        (2

Credit card

     533,318         530,616         528,830         535,625         565,813         1        (6
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total lending-related commitments

     997,503         975,662         973,093         965,963         985,934         2        1   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total credit exposure

   $ 1,825,082       $ 1,809,420       $ 1,804,518       $ 1,765,760       $ 1,788,904         1        2   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Memo: Total by category

                   

Wholesale exposure (f)

   $ 798,438       $ 775,693       $ 773,633       $ 724,573       $ 708,542         3        13   

Consumer exposures (g)

     1,026,644         1,033,727         1,030,885         1,041,187         1,080,362         (1     (5
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

Total credit exposure

   $ 1,825,082       $ 1,809,420       $ 1,804,518       $ 1,765,760       $ 1,788,904         1        2   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

      

 

 

(a) Includes IB, CB, TSS and AM business segments and Corporate/Private Equity.

 

(b) Includes loans reported in RFS, auto and student loans reported in Card, and residential real estate loans reported in the AM business segment and in Corporate/Private Equity.

 

(c) Represents prime mortgages for all periods presented.

 

(d) Includes billed finance charges and fees net of an allowance for uncollectible amounts.

 

(e) Predominantly includes receivables from customers, which represent margin loans to prime and retail brokerage customers; these are classified in accrued interest and accounts receivable on the Consolidated Balance Sheets.

 

(f) Primarily represents total wholesale loans, wholesale lending-related commitments, derivative receivables and receivables from customers.

 

(g) Represents total consumer loans and consumer lending-related commitments.

 

Page 36


JPMORGAN CHASE & CO.

CREDIT-RELATED INFORMATION, CONTINUED

(in millions, except ratio data)

   LOGO

 

 

                                   March 31,  2012
Change
 
       Mar 31,  
2012
      Dec 31,  
2011
      Sep 30,  
2011
      Jun 30,  
2011
      Mar 31,  
2011
      Dec 31,  
2011
      Mar 31,  
2011
 

NONPERFORMING ASSETS AND RATIOS

              

Wholesale

              

Loans retained

   $ 1,941      $ 2,398      $ 3,011      $ 3,362      $ 4,578        (19 )%      (58

Loans held-for-sale and loans at fair value

     214        183        176        214        289        17        (26
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total wholesale loans

     2,155        2,581        3,187        3,576        4,867        (17     (56
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Consumer, excluding credit card

              

Home equity (a)

     2,766        1,287        1,290        1,308        1,263        115        119   

Prime mortgage, including option ARMs

     3,258        3,462        3,656        4,024        4,166        (6     (22

Subprime mortgage

     1,569        1,781        1,932        2,058        2,106        (12     (25

Auto

     102        118        114        111        120        (14     (15

Business banking

     649        694        756        770        810        (6     (20

Student and other

     105        69        68        79        107        52        (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer, excluding credit card

     8,449        7,411        7,816        8,350        8,572        14        (1
              

Total credit card

     1        1        2        2        2               (50
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     
              

Total consumer nonaccrual loans (b)

     8,450        7,412        7,818        8,352        8,574        14        (1
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonaccrual loans

     10,605        9,993        11,005        11,928        13,441        6        (21
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Derivative receivables

     32        18        11        22        21        78        52   

Assets acquired in loan satisfactions

     1,031        1,025        1,178        1,290        1,524        1        (32
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonperforming assets (c)

     11,668        11,036        12,194        13,240        14,986        6        (22

Wholesale lending-related commitments (d)

     756        865        705        793        895        (13     (16
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total (c)

   $ 12,424      $ 11,901      $ 12,899      $ 14,033      $ 15,881        4        (22
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total nonaccrual loans to total loans

     1.47     1.38     1.58     1.73     1.96    

Total wholesale nonaccrual loans to total wholesale loans

     0.74        0.91        1.23        1.44        2.06       

Total consumer, excluding credit card nonaccrual
loans to total consumer, excluding credit card
loans

     2.77        2.40        2.52        2.65        2.67       

NONPERFORMING ASSETS BY LOB

              

Investment Bank

   $ 988      $ 1,294      $ 1,508      $ 1,788      $ 2,741        (24     (64

Retail Financial Services (a)(b)

     9,008        7,961        8,444        9,033        9,482        13        (5

Card Services & Auto

     242        228        232        233        275        6        (12

Commercial Banking

     1,064        1,138        1,611        1,831        2,134        (7     (50

Treasury & Securities Services

     5        4        3        3        11        25        (55

Asset Management

     286        336        322        264        263        (15     9   

Corporate/Private Equity (e)

     75        75        74        88        80               (6
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TOTAL

   $ 11,668      $ 11,036      $ 12,194      $ 13,240      $ 14,986        6        (22
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

(a) Includes $1.6 billion of performing junior liens that are subordinate to nonaccrual senior liens; such junior liens are now being reported as      nonaccrual loans based upon regulatory guidance issued in the first quarter of 2012. Of the total, $1.4 billion were current at March 31, 2012.
(b) Excludes PCI loans. Because the Firm is recognizing interest income on each pool of PCI loans, they are all considered to be performing.

 

(c) At March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $11.8 billion, $11.5 billion, $9.5 billion, $9.1 billion and $8.8 billion, respectively, that are 90 or more days past due; (2) real estate owned insured by U.S. government agencies of $1.2 billion, $954 million, $2.4 billion, $2.4 billion and $2.3 billion, respectively; and (3) student loans insured by U.S. government agencies under the FFELP of $586 million, $551 million, $567 million, $558 million and $615 million, respectively, that are 90 or more days past due. These amounts are excluded as reimbursement of insured amounts is proceeding normally. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council (“FFIEC”). Credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specified event (e.g., bankruptcy of the borrower), whichever is earlier.

 

(d) Represent commitments that are risk rated as nonaccrual.

 

(e) Predominantly relates to retained prime mortgage loans.

 

Page 37


JPMORGAN CHASE & CO.

CREDIT-RELATED INFORMATION, CONTINUED

(in millions, except ratio data)

   LOGO

 

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

GROSS CHARGE-OFFS

              

Wholesale loans

   $ 92      $ 431      $ 98      $ 134      $ 253        (79 )%      (64 )% 

Consumer loans, excluding credit card

     1,134        1,310        1,292        1,357        1,460        (13     (22

Credit card loans

     1,627        1,641        1,765        2,131        2,631        (1     (38
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer loans

     2,761        2,951        3,057        3,488        4,091        (6     (33
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

   $ 2,853      $ 3,382      $ 3,155      $ 3,622      $ 4,344        (16     (34
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

GROSS RECOVERIES

              

Wholesale loans

   $ 87      $ 85      $ 249      $ 54      $ 88        2        (1

Consumer loans, excluding credit card

     138        139        133        144        131        (1     5   

Credit card loans

     241        251        266        321        405        (4     (40
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer loans

     379        390        399        465        536        (3     (29
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

   $ 466      $ 475      $ 648      $ 519      $ 624        (2     (25
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET CHARGE-OFFS/(RECOVERIES)

              

Wholesale loans

   $ 5      $ 346      $ (151   $ 80      $ 165        (99     (97

Consumer loans, excluding credit card

     996        1,171        1,159        1,213        1,329        (15     (25

Credit card loans

     1,386        1,390        1,499        1,810        2,226               (38
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer loans

     2,382        2,561        2,658        3,023        3,555        (7     (33
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total loans

   $ 2,387      $ 2,907      $ 2,507      $ 3,103      $ 3,720        (18     (36
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

NET CHARGE-OFF/(RECOVERY) RATES

              

Wholesale retained loans

     0.01     0.52     (0.24 )%      0.14     0.30    

Consumer retained loans, excluding credit card (a)

     1.31        1.50        1.47        1.53        1.66       

Credit card retained loans

     4.40        4.29        4.70        5.82        6.97       

Total retained loans

     1.35        1.64        1.44        1.83        2.22       

Consumer retained loans, excluding credit card and PCI loans

     1.66        1.91        1.88        1.96        2.14       

Consumer retained loans, excluding PCI loans

     2.60        2.74        2.84        3.25        3.77       

Total retained loans, excluding PCI loans

     1.49        1.81        1.60        2.04        2.48       

Memo: Average retained loans

              

Wholesale loans

   $ 276,764      $ 265,758      $ 250,145      $ 237,511      $ 226,544        4        22   

Consumer retained loans, excluding credit card

     306,657        308,980        312,341        317,862        323,961        (1     (5

Credit card retained loans

     126,795        128,522        126,535        124,762        129,535        (1     (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total average retained consumer loans

     433,452        437,502        438,876        442,624        453,496        (1     (4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total average retained loans

   $ 710,216      $ 703,260      $ 689,021      $ 680,135      $ 680,040        1        4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Consumer retained loans, excluding credit card and PCI loans

   $ 241,885      $ 242,670      $ 244,337      $ 248,028      $ 252,403               (4

Consumer retained loans, excluding PCI loans

     368,679        371,192        370,872        372,790        381,938        (1     (3

Total retained loans, excluding PCI loans

     645,423        636,923        620,974        610,246        608,432        1        6   

 

 

(a) To date, no charge-offs have been recorded for PCI loans.

 

Page 38


JPMORGAN CHASE & CO.

CREDIT-RELATED INFORMATION, CONTINUED

(in millions)

   LOGO

 

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

SUMMARY OF CHANGES IN THE ALLOWANCES

              

ALLOWANCE FOR LOAN LOSSES

              

Beginning balance

   $ 27,609      $ 28,350      $ 28,520      $ 29,750      $ 32,266        (3 )%      (14 )% 

Net charge-offs

     2,387        2,907        2,507        3,103        3,720        (18     (36

Provision for loan losses

     646        2,193        2,351        1,872        1,196        (71     (46

Other

     3        (27     (14     1        8        NM        (63
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Ending balance

   $ 25,871      $ 27,609      $ 28,350      $ 28,520      $ 29,750        (6     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

ALLOWANCE FOR LENDING-RELATED COMMITMENTS

              

Beginning balance

   $ 673      $ 686      $ 626      $ 688      $ 717        (2     (6

Provision for lending-related commitments

     80        (9     60        (62     (27     NM        NM   

Other

     (3     (4                   (2     25        (50
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Ending balance

   $ 750      $ 673      $ 686      $ 626      $ 688        11        9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

ALLOWANCE FOR LOAN LOSSES BY LOB

              

Investment Bank

   $ 1,386      $ 1,436      $ 1,337      $ 1,178      $ 1,330        (3     4   

Retail Financial Services

     14,247        15,247        15,479        15,479        15,554        (7     (8

Card Services & Auto

     7,261        8,009        8,537        8,921        9,940        (9     (27

Commercial Banking

     2,662        2,603        2,671        2,614        2,577        2        3   

Treasury & Securities Services

     69        65        49        74        69        6          

Asset Management

     209        209        240        222        257               (19

Corporate/Private Equity

     37        40        37        32        23        (8     61   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total

   $ 25,871      $ 27,609      $ 28,350      $ 28,520      $ 29,750        (6     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

Page 39


JPMORGAN CHASE & CO.

CREDIT-RELATED INFORMATION, CONTINUED

(in millions, except ratio data)

   LOGO

 

 

                                   March 31, 2012
Change
 
     Mar 31,
2012
    Dec 31,
2011
    Sep 30,
2011
    Jun 30,
2011
    Mar 31,
2011
    Dec 31,
2011
    Mar 31,
2011
 

ALLOWANCE COMPONENTS AND RATIOS

              

ALLOWANCE FOR LOAN LOSSES

              

Wholesale

              

Asset-specific

   $ 448      $ 516      $ 670      $ 749      $ 1,030        (13 )%      (57 )% 

Formula-based

     3,875        3,800        3,632        3,342        3,204        2        21   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total wholesale

     4,323        4,316        4,302        4,091        4,234               2   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Consumer, excluding credit card

              

Asset-specific

     760        828        1,016        1,049        1,067        (8     (29

Formula-based

     8,826        9,755        10,563        10,397        10,467        (10     (16

PCI

     5,711        5,711        4,941        4,941        4,941               16   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer, excluding credit card

     15,297        16,294        16,520        16,387        16,475        (6     (7
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Credit card

              

Asset-specific

     2,402        2,727        3,052        3,451        3,819        (12     (37

Formula-based

     3,849        4,272        4,476        4,591        5,222        (10     (26
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total credit card

     6,251        6,999        7,528        8,042        9,041        (11     (31
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer

     21,548        23,293        24,048        24,429        25,516        (7     (16
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for loan losses

     25,871        27,609        28,350        28,520        29,750        (6     (13

Allowance for lending-related commitments

     750        673        686        626        688        11        9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total allowance for credit losses

   $ 26,621      $ 28,282      $ 29,036      $ 29,146      $ 30,438        (6     (13
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

CREDIT RATIOS

              

Wholesale allowance to total wholesale retained loans

     1.52     1.55     1.68     1.68     1.84    

Consumer, excluding credit card allowance, to total consumer, excluding credit card retained loans

     5.02        5.28        5.33        5.20        5.13       

Credit card allowance to total credit card retained loans

     5.02        5.30        5.93        6.41        7.24       

Total allowance to total retained loans

     3.63        3.84        4.09        4.16        4.40       

Wholesale allowance to wholesale retained nonaccrual loans

     223        180        143        122        92       

Consumer, excluding credit card allowance, to consumer, excluding credit card retained nonaccrual loans (a)

     181        220        211        196        192       

Allowance, excluding credit card allowance, to retained non-accrual loans, excluding credit card nonaccrual loans (a)

     189        210        192        175        157       

Total allowance to total retained nonaccrual loans

     249        281        262        243        226       

CREDIT RATIOS, excluding PCI loans

              

Consumer, excluding credit card allowance, to total consumer, excluding credit card retained loans

     3.98        4.36        4.77        4.65        4.61       

Total allowance to total retained loans

     3.11        3.35        3.74        3.83        4.10       

Consumer, excluding credit card allowance, to consumer, excluding credit card retained nonaccrual loans (a)

     113        143        148        137        135       

Allowance, excluding credit card allowance, to retained non-accrual loans, excluding credit card nonaccrual loans (a)

     134        152        147        133        120       

Total allowance to total retained nonaccrual loans

     194        223        216        201        189       

 

 

(a) The Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. Under guidance issued by the FFIEC, credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specified event (e.g., bankruptcy of the borrower), whichever is earlier.

 

Page 40


JPMORGAN CHASE & CO.

CREDIT-RELATED INFORMATION, CONTINUED

(in millions)

   LOGO

 

 

     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

PROVISION FOR CREDIT LOSSES BY LINE OF BUSINESS

              

Provision for loan losses

              

Investment Bank

   $ (85   $ 298      $ (7   $ (142   $ (409     NM     79

Retail Financial Services

     (96     777        1,027        994        1,199        NM        NM   

Card Services & Auto

     738        1,061        1,264        944        353        (30     109   

Commercial Banking

     72        29        73        73        51        148        41   

Treasury & Securities Services

     4        16        (25     5        7        (75     (43

Asset Management

     21        23        26        7        5        (9     320   

Corporate/Private Equity

     (8     (11     (7     (9     (10     27        20   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total provision for loan losses

   $ 646      $ 2,193      $ 2,351      $ 1,872      $ 1,196        (71     (46
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Provision for lending-related commitments

              

Investment Bank

   $ 80      $ (26   $ 61      $ (41   $ (20     NM        NM   

Retail Financial Services

            2                             NM          

Card Services & Auto

            (1                          NM          

Commercial Banking

     5        11        (6     (19     (4     (55     NM   

Treasury & Securities Services

     (2     3        5        (7     (3     NM        33   

Asset Management

     (2     1               5               NM        NM   

Corporate/Private Equity

     (1     1                             NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total provision for lending-related commitments

   $ 80      $ (9   $ 60      $ (62   $ (27     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Provision for credit losses

              

Investment Bank

   $ (5   $ 272      $ 54      $ (183   $ (429     NM        99   

Retail Financial Services

     (96     779        1,027        994        1,199        NM        NM   

Card Services & Auto

     738        1,060        1,264        944        353        (30     109   

Commercial Banking

     77        40        67        54        47        93        64   

Treasury & Securities Services

     2        19        (20     (2     4        (89     (50

Asset Management

     19        24        26        12        5        (21     280   

Corporate/Private Equity

     (9     (10     (7     (9     (10     10        10   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total provision for credit losses

   $ 726      $ 2,184      $ 2,411      $ 1,810      $ 1,169        (67     (38
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

PROVISION FOR CREDIT LOSSES BY PORTFOLIO SEGMENT

              

Provision for loan losses

              

Wholesale

   $ 8      $ 364      $ 67      $ (55   $ (359     (98     NM   

Consumer, excluding credit card

     2        939        1,285        1,117        1,329        (100     (100

Credit card

     636        890        999        810        226        (29     181   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer

     638        1,829        2,284        1,927        1,555        (65     (59
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total provision for loan losses

   $ 646      $ 2,193      $ 2,351      $ 1,872      $ 1,196        (71     (46
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Provision for lending-related commitments

              

Wholesale

   $ 81      $ (11   $ 60      $ (62   $ (27     NM        NM   

Consumer, excluding credit card

     (1     2                             NM        NM   

Credit card

                                                 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer

     (1     2                             NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total provision for lending-related commitments

   $ 80      $ (9   $ 60      $ (62   $ (27     NM        NM   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Provision for credit losses

              

Wholesale

   $ 89      $ 353      $ 127      $ (117   $ (386     (75     NM   

Consumer, excluding credit card

     1        941        1,285        1,117        1,329        (100     (100

Credit card

     636        890        999        810        226        (29     181   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total consumer

     637        1,831        2,284        1,927        1,555        (65     (59
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total provision for credit losses

   $ 726      $ 2,184      $ 2,411      $ 1,810      $ 1,169        (67     (38
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

Page 41


JPMORGAN CHASE & CO.

MARKET RISK-RELATED INFORMATION

(in millions)

 

   LOGO
     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

95% CONFIDENCE LEVEL- AVERAGE IB TRADING VAR, CREDIT PORTFOLIO VAR AND OTHER VAR

              

IB VaR by risk type:

              

Fixed income

   $ 60      $ 56      $ 48      $ 45      $ 49        7     22

Foreign exchange

     11        12        10        9        11        (8       

Equities

     17        19        19        25        29        (11     (41

Commodities and other

     21        20        15        16        13        5        62   

Diversification benefit to IB trading VaR (a)

     (46     (50     (39     (37     (38     8        (21
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

IB trading VaR (b)

     63        57        53        58        64        11        (2

Credit portfolio VaR (c)

     32        39        38        27        26        (18     23   

Diversification benefit to IB trading and credit portfolio VaR (a)

     (14     (21     (21     (8     (7     33        (100
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total IB trading and credit portfolio VaR

     81        75        70        77        83        8        (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Other VaR:

              

Mortgage Production and Servicing VaR (d)

     11        44        40        20        16        (75     (31

Chief Investment Office VaR (e)

     67        69        48        51        60        (3     12   

Diversification benefit to other VaR (a)

     (6     (30     (15     (10     (14     80        57   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total other VaR

     72        83        73        61        62        (13     16   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Diversification benefit to total IB and other VaR (a)

     (37     (45     (35     (44     (57     18        35   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total IB and other VaR (f)

   $ 116      $ 113      $ 108      $ 94      $ 88        3        32   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

(a) Average VaR was less than the sum of the VaR of the components described above, due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated. The risk of a portfolio of positions is therefore usually less than the sum of the risks of the positions themselves.

 

(b) For further information on IB trading VaR, see footnote (b) on page 12.

 

(c) For further information on Credit portfolio VaR see footnote (c) on page 12.

 

(d) Mortgage Production and Servicing VaR includes the Firm’s mortgage pipeline and warehouse loans, MSR, and all related hedges.

 

(e) CIO VaR includes positions, primarily in debt securities and credit products, used to manage structural risk and other risks, including interest rate, credit and mortgage risks arising from the Firm’s ongoing business activities.

 

(f) Total IB, Credit portfolio and other VaR does not include the retained Credit portfolio, which is not reported at fair value; however, it does include hedges of those positions. It also does not include DVA on derivative and structured liabilities to reflect the credit quality of the Firm; principal investments (mezzanine financing, tax-oriented investments, etc.); and certain securities and investments held by Corporate/Private Equity, including private equity investments, capital management positions and longer-term investments managed by CIO.

 

Page 42


JPMORGAN CHASE & CO.

CAPITAL AND OTHER SELECTED BALANCE SHEET ITEMS

(in millions, except ratio data)

 

   LOGO
                                   March 31, 2012
Change
 
     Mar 31,     Dec 31,     Sep 30,     Jun 30,     Mar 31,     Dec 31,     Mar 31,  
     2012     2011     2011     2011     2011     2011     2011  

CAPITAL (based on Basel I)

              

Tier 1 capital

   $ 155,811 (e)    $ 150,384      $ 147,823      $ 148,880      $ 147,234        4     6

Total capital

     193,150 (e)      188,088        186,510        187,899        186,417        3        4   

Tier 1 common capital (a)

     128,101 (e)      122,916        120,234        121,209        119,598        4        7   

Risk-weighted assets

     1,235,803 (e)      1,221,198        1,217,548        1,198,711        1,192,536        1        4   

Adjusted average assets (b)

     2,195,625 (e)      2,202,087        2,168,678        2,129,510        2,041,153               8   

Tier 1 capital ratio

     12.6 (e)%      12.3     12.1     12.4     12.3    

Total capital ratio

     15.6 (e)      15.4        15.3        15.7        15.6       

Tier 1 leverage ratio

     7.1 (e)      6.8        6.8        7.0        7.2       

Tier 1 common capital ratio (a)

     10.4 (e)      10.1        9.9        10.1        10.0       

TANGIBLE COMMON EQUITY (period-end) (c)

              

Common stockholders’ equity

   $ 181,928      $ 175,773      $ 174,487      $ 175,079      $ 172,798        4        5   

Less: Goodwill

     48,208        48,188        48,180        48,882        48,856               (1

Less: Other intangible assets

     3,029        3,207        3,396        3,679        3,857        (6     (21

Add: Deferred tax liabilities (d)

     2,719        2,729        2,645        2,632        2,603               4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total tangible common equity

   $ 133,410      $ 127,107      $ 125,556      $ 125,150      $ 122,688        5        9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

TANGIBLE COMMON EQUITY (average) (c)

              

Common stockholders’ equity

   $ 177,711      $ 175,042      $ 174,454      $ 174,077      $ 169,415        2        5   

Less: Goodwill

     48,218        48,225        48,631        48,834        48,846               (1

Less: Other intangible assets

     3,137        3,326        3,545        3,738        3,928        (6     (20

Add: Deferred tax liabilities (d)

     2,724        2,687        2,639        2,618        2,595        1        5   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total tangible common equity

   $ 129,080      $ 126,178      $ 124,917      $ 124,123      $ 119,236        2        8   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

INTANGIBLE ASSETS (period-end)

              

Goodwill

   $ 48,208      $ 48,188      $ 48,180      $ 48,882      $ 48,856               (1

Mortgage servicing rights

     8,039        7,223        7,833        12,243        13,093        11        (39

Purchased credit card relationships

     535        602        668        744        820        (11     (35

All other intangibles

     2,494        2,605        2,728        2,935        3,037        (4     (18
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total intangibles

   $ 59,276      $ 58,618      $ 59,409      $ 64,804      $ 65,806        1        (10
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

DEPOSITS (period-end)

              

U.S. offices:

              

Noninterest-bearing

   $ 343,299      $ 346,670      $ 323,058      $ 287,654      $ 244,136        (1     41   

Interest-bearing

     521,323        504,864        484,640        469,618        468,654        3        11   

Non-U.S. offices:

              

Noninterest-bearing

     16,276        18,790        14,724        13,422        11,644        (13     40   

Interest-bearing

     247,614        257,482        270,286        277,991        271,395        (4     (9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total deposits

   $ 1,128,512      $ 1,127,806      $ 1,092,708      $ 1,048,685      $ 995,829               13   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

(a) The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. The Tier 1 common capital ratio, a non-GAAP financial measure, is Tier 1 common capital divided by risk-weighted assets. For further discussion of the Tier 1 common capital ratio, see page 46.

 

(b) Adjusted average assets, for purposes of calculating the leverage ratio, include total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital.

 

(c) For further discussion of TCE, see page 46.

 

(d) Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in non-taxable transactions, which are netted against goodwill and other intangibles when calculating TCE.

 

(e) Estimated.

 

Page 43


JPMORGAN CHASE & CO.

MORTGAGE LOAN REPURCHASE LIABILITY

(in millions)

 

   LOGO
     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

MORTGAGE LOAN REPURCHASE LIABILITY (a)(b)

              

Summary of changes in mortgage repurchase liability:

              

Repurchase liability at beginning of period

   $ 3,557      $ 3,616      $ 3,631      $ 3,474      $ 3,285        (2 )%      8

Realized losses (c)

     (364     (462     (329     (241     (231     21        (58

Provision for repurchase losses

     323        403        314        398        420        (20     (23
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Repurchase liability at end of period

   $ 3,516      $ 3,557      $ 3,616      $ 3,631      $ 3,474        (1     1   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Outstanding repurchase demands and unresolved mortgage insurance rescission notices by counterparty type: (d)

              

GSEs and other (b)(e)

   $ 2,624      $ 2,345      $ 2,133      $ 1,826      $ 1,321        12        99   

Mortgage insurers

     1,000        1,034        1,112        1,093        1,240        (3     (19

Overlapping population (f)

     (116     (113     (155     (145     (127     (3     9   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total

   $ 3,508      $ 3,266      $ 3,090      $ 2,774      $ 2,434        7        44   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Quarterly mortgage repurchase demands received by loan origination vintage: (d)

              

Pre-2005

   $ 41      $ 39      $ 34      $ 32      $ 15        5        173   

2005

     95        55        200        57        45        73        111   

2006

     375        315        232        363        158        19        137   

2007

     645        804        602        510        381        (20     69   

2008

     361        291        323        301        249        24        45   

Post-2008

     124        81        153        89        94        53        32   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total

   $ 1,641      $ 1,585      $ 1,544      $ 1,352      $ 942        4        74   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

 

 

(a) For further details regarding the Firm’s mortgage repurchase liability, see Mortgage repurchase liability on pages 115-118 and Note 29, on pages 283-289, of JPMorgan Chase’s 2011 Annual Report.

 

(b) Mortgage repurchase demands associated with private label securitizations are separately evaluated by the Firm in establishing its litigation reserves.

 

(c) Includes principal losses and accrued interest on repurchased loans, “make-whole” settlements, settlements with claimants, and certain related expense. Make-whole settlements were $186 million, $237 million, $162 million, $126 million and $115 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(d) Excludes amounts related to Washington Mutual.

 

(e) The Firm’s outstanding repurchase demands are largely from the GSEs. Other represents repurchase demands received from parties other than the GSEs that have been presented to the Firm by trustees who assert authority to present such claims under the terms of the underlying sale or securitization agreement, and excludes repurchase demands asserted in litigation.

 

(f) Because the GSEs may make repurchase demands based on mortgage insurance rescission notices that remain unresolved, certain loans may be subject to both an unresolved mortgage insurance rescission notice and an unresolved repurchase demand.

 

Page 44


JPMORGAN CHASE & CO.

PER SHARE-RELATED INFORMATION

(in millions, except per share and ratio data)

 

   LOGO
     QUARTERLY TRENDS  
                                   1Q12 Change  
       1Q12         4Q11         3Q11         2Q11         1Q11         4Q11         1Q11    

EARNINGS PER SHARE DATA

              

Basic earnings per share:

              

Net income

   $ 5,383      $ 3,728      $ 4,262      $ 5,431      $ 5,555        44      (3 ) % 

Less: Preferred stock dividends

     157        157        157        158        157                 
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net income applicable to common equity

     5,226        3,571        4,105        5,273        5,398        46        (3

Less: Dividends and undistributed earnings allocated to participating securities

     209        146        169        206        262        43        (20
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Net income applicable to common stockholders

   $ 5,017      $ 3,425      $ 3,936      $ 5,067      $ 5,136        46        (2
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total weighted-average basic shares outstanding

     3,818.8        3,801.9        3,859.6        3,958.4        3,981.6               (4

Net income per share

   $ 1.31      $ 0.90      $ 1.02      $ 1.28      $ 1.29        46        2   

Diluted earnings per share:

              

Net income applicable to common stockholders

   $ 5,017      $ 3,425      $ 3,936      $ 5,067      $ 5,136        46        (2

Total weighted-average basic shares outstanding

     3,818.8        3,801.9        3,859.6        3,958.4        3,981.6               (4

Add: Employee stock options, SARs and warrants (a)

     14.6        9.8        12.6        24.8        32.5        49        (55
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

     

Total weighted-average diluted shares outstanding (b)

     3,833.4        3,811.7        3,872.2        3,983.2        4,014.1        1        (5

Net income per share

   $ 1.31      $ 0.90      $ 1.02      $ 1.27      $ 1.28        46        2   

COMMON SHARES OUTSTANDING

              

Common shares — at period end

     3,822.0        3,772.7        3,798.9        3,910.2        3,986.6        1        (4

Cash dividends declared per share (c)

   $ 0.30      $ 0.25      $ 0.25      $ 0.25      $ 0.25        20        20   

Book value per share

     47.60        46.59        45.93        44.77        43.34        2        10   

Dividend payout ratio

     23     27     24     19     20    

SHARE PRICE (c)

              

High

   $ 46.49      $ 37.54      $ 42.55      $ 47.80      $ 48.36        24        (4

Low

     34.01        27.85        28.53        39.24        42.65        22        (20

Close

     45.98        33.25        30.12        40.94        46.10        38          

Market capitalization

     175,737        125,442        114,422        160,083        183,783        40        (4

COMMON EQUITY REPURCHASE PROGRAM (d)

              

Aggregate common equity repurchased

   $ 216.1  (e)    $ 863.8      $ 4,424.9  (f)    $ 3,479.8      $ 95.0        (75     127   

Common equity repurchased

     5.5  (e)      27.2        127.4  (f)      80.3        2.1        (80     162   

Average purchase price

   $ 39.49  (e)    $ 31.75      $ 34.72  (f)    $ 43.33      $ 45.66        24        (14

 

 

(a) Excluded from the computation of diluted EPS (due to the antidilutive effect) were options issued under employee benefit plans and the warrants originally issued in 2008 under the U.S. Treasury’s Capital Purchase Program to purchase shares of the Firm’s common stock. The aggregate number of shares issuable upon the exercise of such options and warrants was 169 million, 197 million, 197 million, 53 million and 85 million for the three months ended March 31, 2012, December 31, 2011, September 30, 2011, June 30, 2011 and March 31, 2011, respectively.

 

(b) Participating securities were included in the calculation of diluted EPS using the two-class method, as this computation was more dilutive than the calculation using the treasury stock method.

 

(c) For additional information on the dividends, listing and trading of JPMorgan Chase’s common stock, see page 2.

 

(d) On March 13, 2012, the Board of Directors authorized a new $15.0 billion common equity (i.e., common stock and warrants) repurchase program, of which up to $12.0 billion is approved for 2012 and up to an additional $3.0 billion is approved through the end of the first quarter of 2013. The new program supersedes a $15.0 billion repurchase program approved in 2011, of which $8.95 billion was utilized in 2011.

 

(e) Includes $86.2 million of repurchases under the prior common equity repurchase program in December 2011, which settled in early January 2012.

 

(f) Includes impact of aggregate repurchases of 10.2 million warrants during the three months ended September 30, 2011.

 

Page 45


JPMORGAN CHASE & CO.

NON-GAAP FINANCIAL MEASURES

  LOGO
 

The following are several of the non-GAAP measures that the Firm uses for various reasons, including: (i) to allow management to assess the comparability of revenue arising from both taxable and tax-exempt sources, (ii) to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies, and (iii) more generally, to provide a more meaningful measure of certain metrics that enables comparability with prior periods, as well as with competitors.

 

(a) In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis. The Firm’s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the business segments) on a FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.

 

(b) The ratio for the allowance for loan losses to end-of-period loans excludes the following: loans accounted for at fair value and loans held-for-sale; purchased credit-impaired (“PCI”) loans; and the allowance for loan losses related to PCI loans. Additionally, Real Estate Portfolios net charge-off rates exclude the impact of PCI loans.

 

(c) Tangible common equity (“TCE”) represents common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE measures the Firm’s earnings as a percentage of TCE. In management’s view, these measures are meaningful to the Firm, as well as analysts and investors, in assessing the Firm’s use of equity, and in facilitating comparisons with competitors.

 

(d) Tier 1 common capital ratio is Tier 1 common capital divided by risk-weighted assets. Tier 1 common capital (“Tier 1 common”) is defined as Tier 1 capital less elements of capital not in the form of common equity — such as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred capital debt securities. Tier 1 common is used by banking regulators, investors and analysts to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies. The Firm uses Tier 1 common along with other capital measures to assess and monitor its capital position.

 

(e) TSS Firmwide revenue includes certain TSS product revenue and liability balances reported in other lines of business, mainly CB, RFS and AM, related to customers who are also customers of those lines of business.

 

(f) Retail Financial Services uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)) to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years. This method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Consumer & Business Banking’s CDI amortization expense related to prior business combination transactions.

 

(g) Adjusted assets equals total assets minus: (1) securities purchased under resale agreements and securities borrowed less securities sold, not yet purchased; (2) assets of consolidated VIEs; (3) cash and securities segregated and on deposit for regulatory and other purposes; (4) goodwill and intangibles; and (5) securities received as collateral. The amount of adjusted assets is presented to assist the reader in comparing IB’s asset and capital levels with those of other investment banks in the securities industry. Asset-to-equity leverage ratios are commonly used as one measure to assess a company’s capital adequacy. IB believes an adjusted asset amount that excludes the assets discussed above, which were considered to have a low risk profile, provides a more meaningful measure of balance sheet leverage in the securities industry.

 

Page 46


JPMORGAN CHASE & CO.

GLOSSARY OF TERMS

  LOGO

ACH: Automated Clearing House.

Allowance for loan losses to total loans: Represents period-end allowance for loan losses divided by retained loans.

Beneficial interests issued by consolidated VIEs: Represents the interest of third-party holders of debt/equity securities, or other obligations, issued by VIEs that JPMorgan Chase consolidates. The underlying obligations of the VIEs consist of short-term borrowings, commercial paper and long-term debt. The related assets consist of trading assets, available-for-sale securities, loans and other assets.

Contractual credit card charge-off: In accordance with the Federal Financial Institutions Examination Council policy, credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specific event (e.g., bankruptcy of the borrower), whichever is earlier.

Corporate/Private Equity: Includes Private Equity, Treasury and Chief Investment Office, and Corporate Other, which includes other centrally managed expense and discontinued operations.

Global Corporate Bank: TSS and IB formed a joint venture to create the Firm’s Global Corporate Bank. With a team of bankers, the Global Corporate Bank serves multinational clients by providing them access to TSS products and services and certain IB products, including derivatives, foreign exchange and debt. The cost of this effort and the credit that the Firm extends to these clients is shared between TSS and IB.

Managed basis: A non-GAAP presentation of financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management uses this non-GAAP financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors.

Mark-to-market exposure: A measure, at a point in time, of the value of a derivative or foreign exchange contract in the open market. When the MTM value is positive, it indicates the counterparty owes JPMorgan Chase and, therefore, creates credit risk for the Firm. When the MTM value is negative, JPMorgan Chase owes the counterparty; in this situation, the Firm has liquidity risk.

MSR risk management revenue: Includes changes in the fair value of the MSR asset due to market-based inputs, such as interest rates and volatility, as well as updates to assumptions used in the MSR valuation model; and derivative valuation adjustments and other, which represents changes in the fair value of derivative instruments used to offset the impact of changes in the market-based inputs to the MSR valuation model.

NA: Data is not applicable or available for the period presented.

Net charge-off rate: Represents net charge-offs (annualized) divided by average retained loans for the reporting period.

Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds.

NM: Not meaningful.

Overhead ratio: Noninterest expense as a percentage of total net revenue.

Participating securities: Represents unvested stock-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, “dividends”), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants restricted stock and RSUs to certain employees under its stock-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities, based on their respective rights to receive dividends.

Pre-provision profit: Pre-provision profit is total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.

 

Page 47


JPMORGAN CHASE & CO.

GLOSSARY OF TERMS

  LOGO

Pretax margin: Represents income before income tax expense divided by total net revenue, which is, in management’s view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is, therefore, another basis that management uses to evaluate the performance of TSS and AM against the performance of their respective competitors.

Principal transactions: Realized and unrealized gains and losses from trading activities (including physical commodities inventories that are accounted for at the lower of cost or fair value) and changes in fair value associated with financial instruments held predominantly by IB for which the fair value option was elected. Principal transactions revenue also includes private equity gains and losses.

Purchased credit-impaired (“PCI”) loans: Represents loans that were acquired in the Washington Mutual transaction and deemed to be credit-impaired on the acquisition date in accordance with FASB guidance. The guidance allows purchasers to aggregate credit-impaired loans acquired in the same fiscal quarter into one or more pools, provided that the loans have common risk characteristics (e.g., product type, LTV ratios, FICO scores, past due status, geographic location). A pool is then accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows.

Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing.

Charge-offs are not recorded on PCI loans until actual losses exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. PCI loans as well as the related charge-offs and allowance for loan losses are excluded in the calculation of certain net charge-off rates and allowance coverage ratios. To date, no charge-offs have been recorded for these loans.

Receivables from customers: Primarily represents margin loans to prime and retail brokerage customers which are included in accrued interest and accounts receivable on the Consolidated Balance Sheets for the wholesale lines of business.

Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments.

Retained loans: Loans that are held-for-investment excluding loans held-for-sale and loans at fair value.

Risk-weighted assets (“RWA”): Risk-weighted assets consist of on- and off-balance sheet assets that are assigned to one of several broad risk categories and weighted by factors representing their risk and potential for default. On-balance sheet assets are risk-weighted based on the perceived credit risk associated with the obligor or counterparty, the nature of any collateral, and the guarantor, if any. Off-balance sheet assets such as lending-related commitments, guarantees, derivatives and other applicable off-balance sheet positions are risk-weighted by multiplying the contractual amount by the appropriate credit conversion factor to determine the on-balance sheet credit equivalent amount, which is then risk-weighted based on the same factors used for on-balance sheet assets. Risk-weighted assets also incorporate a measure for market risk related to applicable trading assets-debt and equity instruments, and foreign exchange and commodity derivatives. The resulting risk-weighted values for each of the risk categories are then aggregated to determine total risk-weighted assets.

Fully taxable-equivalent (“FTE”) basis: Total net revenue for each of the business segments and the Firm is presented on a fully taxable-equivalent basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to fully taxable securities and investments. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to these items is recorded within income tax expense.

Troubled debt restructuring (“TDR”): Occurs when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty.

U.S. GAAP: Accounting principles generally accepted in the United States of America.

Value-at-risk (“VaR”): A measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment.

Washington Mutual transaction: On September 25, 2008, JPMorgan Chase acquired the banking operations of Washington Mutual Bank (“Washington Mutual”) from the FDIC. For additional information, see Glossary of Terms on page 311 of JPMorgan Chase’s 2011 Annual Report.

 

Page 48


JPMORGAN CHASE & CO.

GLOSSARY OF TERMS

  LOGO

INVESTMENT BANK (“IB”)

IB’s revenue comprises the following:

Investment banking fees include advisory, equity underwriting, bond underwriting and loan syndication fees.

Fixed income markets primarily include revenue related to market-making across global fixed income markets, including foreign exchange, interest rate, credit and commodities markets.

Equities markets primarily include revenue related to market-making across global equity products, including cash instruments, derivatives, convertibles and Prime Services.

Credit portfolio revenue includes net interest income, fees and loan sale activity, as well as gains or losses on securities received as part of a loan restructuring, for IB’s credit portfolio. Credit portfolio revenue also includes the results of risk management related to the Firm’s lending and derivative activities.

RETAIL FINANCIAL SERVICES (“RFS”)

Description of selected business metrics within Consumer & Business Banking:

Client investment managed accounts – Assets actively managed by Chase Wealth Management on behalf of clients. The percentage of managed accounts is calculated by dividing managed account assets by total client investment assets.

Active mobile customers – Retail banking users of all mobile platforms, which include: SMS text, Mobile Browser, iPhone, iPad and Android, who have been active in the past 90 days.

Client advisors – Investment product specialists, including Private Client Advisors, Financial Advisors, Financial Advisor Associates, Senior Financial Advisors, Independent Financial Advisors and Financial Advisor Associate trainees, who advise clients on investment options, including annuities, mutual funds, stock trading services, etc., sold by the Firm or by third party vendors through retail branches, Chase Private Client branches and other channels.

Personal bankers – Retail branch office personnel who acquire, retain and expand new and existing customer relationships by assessing customer needs and recommending and selling appropriate banking products and services.

Sales specialists – Retail branch office and field personnel, including Business Bankers, Relationship Managers and Loan Officers, who specialize in marketing and sales of various business banking products (i.e., business loans, letters of credit, deposit accounts, Chase paymentec, etc.) and mortgage products to existing and new clients.

Deposit margin: Represents net interest income expressed as a percentage of average deposits.

RFS (continued)

Mortgage Production and Servicing revenue comprises the following:

Net production revenue includes net gains or losses on originations and sales of prime and subprime mortgage loans, other production-related fees and losses related to the repurchase of previously-sold loans.

Net mortgage servicing revenue includes the following components:

 

  a) Operating revenue comprises:

 

   

All gross income earned from servicing third-party mortgage loans including stated service fees, excess service fees and other ancillary fees; and

 

   

Modeled MSR asset amortization (or time decay).

 

  b) Risk management comprises:

 

   

Changes in MSR asset fair value due to market-based inputs such as interest rates, as well as updates to assumptions used in the MSR valuation model; and

 

   

Derivative valuation adjustments and other, which represents changes in the fair value of derivative instruments used to offset the impact of changes in interest rates to the MSR valuation model.

Mortgage origination channels comprise the following:

Retail – Borrowers who buy or refinance a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties.

Wholesale – Third-party mortgage brokers refer loan application packages to the Firm. The Firm then underwrites and funds the loan. Brokers are independent loan originators that specialize in counseling applicants on available home financing options, but do not provide funding for loans. Chase materially eliminated broker-originated loans in 2008, with the exception of a small number of loans guaranteed by the U.S. Department of Agriculture under its Section 502 Guaranteed Loan program that serves low-and-moderate income families in small rural communities.

Correspondent – Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm.

Correspondent negotiated transactions (“CNTs”) – Mid- to large-sized mortgage lenders, banks and bank-owned mortgage companies sell servicing to the Firm on an as-originated basis (excluding sales of bulk servicing transactions). These transactions supplement traditional production channels and provide growth opportunities in the servicing portfolio in periods of stable and rising interest rates.

 

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JPMORGAN CHASE & CO.

GLOSSARY OF TERMS

  LOGO

CARD SERVICES & AUTO (“Card”)

Description of selected business metrics within Card:

Sales volume – Dollar amount of cardmember purchases, net of returns.

Open accounts – Cardmember accounts with charging privileges.

Merchant Services business – A business that processes bank card transactions for merchants.

Bank card volume – Dollar amount of transactions processed for merchants.

Total transactions – Number of transactions and authorizations processed for merchants.

Auto origination volume – Dollar amount of loans and leases originated.

Commercial Card provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and business-to-business payment solutions.

COMMERCIAL BANKING (“CB”)

CB Client Segments:

 

1. Middle Market Banking covers corporate, municipal, financial institution and not-for-profit clients, with annual revenue generally ranging between $10 million and $500 million.

 

2. Corporate Client Banking covers clients with annual revenue generally ranging between $500 million and $2 billion and focuses on clients that have broader investment banking needs.

 

3. Commercial Term Lending primarily provides term financing to real estate investors/owners for multi-family properties as well as financing office, retail and industrial properties.

 

4. Real Estate Banking provides full-service banking to investors and developers of institutional-grade real estate properties.

 

5. Other primarily includes lending and investment activity within the Community Development Banking and Chase Capital businesses.

CB (continued)

CB Revenue:

 

1. Lending includes a variety of financing alternatives, which are primarily provided on a basis secured by receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset-based structures, leases, commercial card products and standby letters of credit.

 

2. Treasury services includes a broad range of products and services enabling clients to transfer, invest and manage the receipt and disbursement of funds, while providing the related information reporting. These products and services include U.S. dollar and multi-currency clearing, ACH, lockbox, disbursement and reconciliation services, check deposits, other check and currency-related services, trade finance and logistics solutions, deposit products, sweeps and money market mutual funds.

 

3. Investment banking products provide clients with sophisticated capital-raising alternatives, as well as balance sheet and risk management tools through loan syndications, investment-grade debt, asset-backed securities, private placements, high-yield bonds, equity underwriting, advisory, interest rate derivatives, foreign exchange hedges and securities sales.

 

4. Other product revenue primarily includes tax-equivalent adjustments generated from Community Development Banking activity and certain income derived from principal transactions.

Description of selected business metrics within CB:

 

1. Liability balances include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased, time deposits and securities loaned or sold under repurchase agreements) as part of customer cash management programs.

 

2. IB revenue, gross represents total revenue related to investment banking products sold to CB clients.

 

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JPMORGAN CHASE & CO.

GLOSSARY OF TERMS

  LOGO

TREASURY & SECURITIES SERVICES (“TSS”)

Treasury & Securities Services firmwide metrics include certain TSS product revenue and liability balances reported in other lines of business related to customers who are also customers of those other lines of business. In order to capture the firmwide impact of Treasury Services and TSS products and revenue, management reviews firmwide metrics such as liability balances, revenue and overhead ratios in assessing financial performance for TSS. Firmwide metrics are necessary, in management’s view, in order to understand the aggregate TSS business.

Description of a business metric within TSS:

 

1. Liability balances include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased, time deposits and securities loaned or sold under repurchase agreements) as part of customer cash management programs.

Description of selected products and services within TSS:

 

1. Investor Services includes primarily custody, fund accounting and administration, and securities lending products sold principally to asset managers, insurance companies and public and private investment funds.

 

2. Clearance, Collateral Management & Depositary Receipts primarily includes broker-dealer clearing and custody services, including tri-party repo transactions, collateral management products, and depositary bank services for American and global depositary receipt programs.

 

3. Transaction Services includes a broad range of products and services that enable clients to manage payments and receipts, as well as invest and manage funds. Products include U.S. dollar and multi-currency clearing, ACH, lockbox, disbursement and reconciliation services, check deposits, and currency related services.

 

4. Trade Finance enables the management of cross-border trade for bank and corporate clients. Products include loans directly tied to goods crossing borders, export/import loans, commercial letters of credit, standby letters of credit, and supply chain finance.

Pre-provision profit ratio represents total net revenue less total noninterest expense divided by total net revenue. This reflects the operating performance before the impact of credit, and is another measure of performance for TSS against the performance of competitors.

ASSET MANAGEMENT (“AM”)

Assets under management – Represent assets actively managed by AM on behalf of Private Banking, Institutional, and Retail clients. Includes “committed capital not called”, on which AM earns fees. Excludes assets managed by American Century Companies, Inc. in which the Firm sold its minority ownership interest on August 31, 2011.

Assets under supervision – Represents assets under management, as well as custody, brokerage, administration and deposit accounts.

Multi-asset – Any fund or account that allocates assets under management to more than one asset class (e.g., long-term fixed income, equity, cash, real assets, private equity or hedge funds).

Alternative assets – The following types of assets constitute alternative investments – hedge funds, currency, real estate and private equity.

AM’s client segments comprise the following:

Institutional includes comprehensive global investment services – including asset management, pension analytics, asset/liability management and active risk budgeting strategies – to corporate and public institutions, endowments, foundations, not-for-profit organizations and governments worldwide.

Retail includes worldwide investment management services and retirement planning and administration through third-parties and direct distribution of a full range of investment vehicles.

Private Banking includes investment advice and wealth management services to high- and ultra-high-net-worth individuals, families, money managers, business owners and small corporations worldwide, including investment management, capital markets and risk management, tax and estate planning, banking, capital raising and specialty-wealth advisory services.

 

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