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Loans - Summary by Portfolio Segment (Details) (USD $)
In Millions
3 Months Ended 6 Months Ended
Jun. 30, 2011
Jun. 30, 2010
Jun. 30, 2011
Jun. 30, 2010
Dec. 31, 2010
Loan balances by portfolio segment          
Total retained loans $ 684,916 $ 695,210 $ 684,916 $ 695,210 $ 685,498
Held-for-sale 2,813   2,813   5,453
At fair value 2,007   2,007   1,976
Total loans 689,736   689,736   692,927
Loan purchases and sales, and reclassifications from retained loans to loans held-for-sale excludes loans recorded at fair value          
Purchases 1,886   4,001    
Sales 1,206   2,340    
Retained loans reclassified to held-for-sale 123   2,212    
Loan sales by portfolio segment [Abstract]          
Net gains/(losses) on sales of loans (including lower of cost or fair value adjustments) 104 149 170 258  
Wholesale
         
Loan balances by portfolio segment          
Total retained loans 244,224   244,224   222,510
Held-for-sale 2,592   2,592   3,147
At fair value 2,007   2,007   1,976
Total loans 248,823   248,823   227,633
Loan purchases and sales, and reclassifications from retained loans to loans held-for-sale excludes loans recorded at fair value          
Purchases 218   341    
Sales 805   1,682    
Retained loans reclassified to held-for-sale 123   300    
Loan sales by portfolio segment [Abstract]          
Net gains/(losses) on sales of loans (including lower of cost or fair value adjustments) 80 51 141 130  
Consumer Excluding Credit Card
         
Loan balances by portfolio segment          
Total retained loans 315,169   315,169   327,464
Held-for-sale 221   221   154
At fair value 0   0   0
Total loans 315,390   315,390   327,618
Loan purchases and sales, and reclassifications from retained loans to loans held-for-sale excludes loans recorded at fair value          
Purchases 1,668   3,660    
Sales 401   658    
Retained loans reclassified to held-for-sale 0   0    
Loan sales by portfolio segment [Abstract]          
Net gains/(losses) on sales of loans (including lower of cost or fair value adjustments) 28 98 53 128  
Credit Card
         
Loan balances by portfolio segment          
Total retained loans 125,523   125,523   135,524
Held-for-sale 0   0   2,152
At fair value 0   0   0
Total loans 125,523   125,523   137,676
Loan purchases and sales, and reclassifications from retained loans to loans held-for-sale excludes loans recorded at fair value          
Purchases 0   0    
Sales 0   0    
Retained loans reclassified to held-for-sale 0   1,912    
Loan sales by portfolio segment [Abstract]          
Net gains/(losses) on sales of loans (including lower of cost or fair value adjustments) $ (4) $ 0 $ (24) $ 0