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Loans - By Portfolio Segment (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2020
Loan balances by portfolio segment:          
Retained loans $ 974,260 $ 945,537 $ 974,260 $ 945,537 $ 960,506
Held-for-sale 9,727   9,727   7,873
At fair value 60,628   60,628   44,474
Total 1,044,615   1,044,615   1,012,853
Accrued interest receivables 2,700   2,700   2,900
Accrued interest receivables written off 10 34 30 82  
Consumer, excluding credit card          
Loan balances by portfolio segment:          
Retained loans 298,308 305,106 298,308 305,106 302,127
Held-for-sale 1,407   1,407   1,305
At fair value 28,449   28,449   15,147
Total 328,164   328,164   318,579
Credit card          
Loan balances by portfolio segment:          
Retained loans 143,166   143,166   143,432
Held-for-sale 0   0   784
At fair value 0   0   0
Total 143,166   143,166   144,216
Wholesale          
Loan balances by portfolio segment:          
Retained loans 532,786 $ 500,841 532,786 $ 500,841 514,947
Held-for-sale 8,320   8,320   5,784
At fair value 32,179   32,179   29,327
Total $ 573,285   $ 573,285   $ 550,058