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Loans - Consumer, Excluding Credit Card Loan Portfolio, PCI Accretable Yield Activity (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]      
Loans $ 943,841 $ 925,611 $ 969,415
Consumer, excluding credit card      
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]      
Loans 359,715 373,243 373,637
Consumer, excluding credit card | In Process of Active or Suspended Foreclosure      
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]      
Loans 654   653
Consumer, excluding credit card | Total PCI      
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]      
Loans 220,158   231,078
Consumer, excluding credit card | Residential real estate – PCI | Total PCI      
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]      
Beginning balance 8,422 11,159  
Accretion into interest income (286) (328)  
Changes in interest rates on variable-rate loans (16) 280  
Other changes in expected cash flows (77) (861)  
Ending balance $ 8,043 $ 10,250  
Accretable yield percentage 5.31% 4.78%  
Loans $ 23,207   24,034
Consumer, excluding credit card | Residential real estate – PCI | Total PCI | In Process of Active or Suspended Foreclosure      
Certain Loans Acquired in Transfer Not Accounted for as Debt Securities, Accretable Yield Movement Schedule [Roll Forward]      
Loans $ 916   $ 964