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Loans - Consumer, Excluding Credit Card Loans, Loan Modifications, Nature and Extent of Modifications (Details) - Consumer, excluding credit card - loan
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Financing Receivable, Impaired [Line Items]      
Percentage, sum of items by type, may exceed 100.00%    
Total residential real estate – excluding PCI | Trial Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 3,604 5,705 6,644
Total residential real estate – excluding PCI | Permanent Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 8,252 8,162 7,441
Total residential real estate – excluding PCI | Interest rate reduction      
Financing Receivable, Impaired [Line Items]      
Concession granted 60.00% 76.00% 68.00%
Total residential real estate – excluding PCI | Term or payment extension      
Financing Receivable, Impaired [Line Items]      
Concession granted 70.00% 86.00% 86.00%
Total residential real estate – excluding PCI | Principal and/or interest deferred      
Financing Receivable, Impaired [Line Items]      
Concession granted 12.00% 18.00% 24.00%
Total residential real estate – excluding PCI | Principal forgiveness      
Financing Receivable, Impaired [Line Items]      
Concession granted 14.00% 16.00% 16.00%
Total residential real estate – excluding PCI | Other      
Financing Receivable, Impaired [Line Items]      
Concession granted 32.00% 14.00% 5.00%
Residential mortgage | Trial Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 1,283 1,945 2,711
Residential mortgage | Permanent Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 2,628 3,338 3,145
Residential mortgage | Interest rate reduction      
Financing Receivable, Impaired [Line Items]      
Concession granted 63.00% 76.00% 71.00%
Residential mortgage | Term or payment extension      
Financing Receivable, Impaired [Line Items]      
Concession granted 72.00% 90.00% 81.00%
Residential mortgage | Principal and/or interest deferred      
Financing Receivable, Impaired [Line Items]      
Concession granted 15.00% 16.00% 27.00%
Residential mortgage | Principal forgiveness      
Financing Receivable, Impaired [Line Items]      
Concession granted 16.00% 26.00% 28.00%
Residential mortgage | Other      
Financing Receivable, Impaired [Line Items]      
Concession granted 33.00% 25.00% 11.00%
Home equity | Trial Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 2,321 3,760 3,933
Home equity | Permanent Modification      
Financing Receivable, Impaired [Line Items]      
Number of loans modified 5,624 4,824 4,296
Home equity | Interest rate reduction      
Financing Receivable, Impaired [Line Items]      
Concession granted 59.00% 75.00% 66.00%
Home equity | Term or payment extension      
Financing Receivable, Impaired [Line Items]      
Concession granted 69.00% 83.00% 89.00%
Home equity | Principal and/or interest deferred      
Financing Receivable, Impaired [Line Items]      
Concession granted 10.00% 19.00% 23.00%
Home equity | Principal forgiveness      
Financing Receivable, Impaired [Line Items]      
Concession granted 13.00% 9.00% 7.00%
Home equity | Other      
Financing Receivable, Impaired [Line Items]      
Concession granted 31.00% 6.00% 0.00%