Goodwill and Other Intangible Assets - Mortgage Fees and Related Income (Details) - USD ($) $ in Millions |
3 Months Ended | |
|---|---|---|
Mar. 31, 2016 |
Mar. 31, 2015 |
|
| Risk management: | ||
| All other | $ 0 | $ 1 |
| Mortgage fees and related income | 667 | 705 |
| Consumer & Community Banking | ||
| CCB mortgage fees and related income | ||
| Net production revenue | 162 | 237 |
| Operating revenue: | ||
| Loan servicing revenue | 616 | 749 |
| Changes in MSR asset fair value due to collection/realization of expected cash flows | (240) | (214) |
| Total operating revenue | 376 | 535 |
| Risk management: | ||
| Changes in MSR asset fair value due to market interest rates and other | (762) | (476) |
| Other changes in MSR asset fair value due to inputs or assumptions in model | 10 | (102) |
| Change in derivative fair value and other | 881 | 510 |
| Total risk management | 129 | (68) |
| Total net mortgage servicing revenue | 505 | 467 |
| Mortgage fees and related income | $ 667 | $ 704 |