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Loans - Consumer, Excluding Credit Card Loan Portfolio, Other Consumer Loans (Details) - USD ($)
$ in Millions
 9 Months Ended
Sep. 30, 2015
Dec. 31, 2014
Sep. 30, 2014
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 804,293 $ 747,508 $ 735,304
Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 331,732 294,979 $ 288,379
Auto | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 57,174 $ 54,536  
% of 30 days past due to total retained loans 1.06% 1.23%  
Auto | Consumer, excluding credit card | Noncriticized      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 10,079 $ 9,822  
Auto | Consumer, excluding credit card | Criticized performing      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 85 35  
Auto | Consumer, excluding credit card | Criticized nonaccrual      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 0 0  
Auto | Consumer, excluding credit card | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 6,836 6,294  
Auto | Consumer, excluding credit card | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 3,730 3,662  
Auto | Consumer, excluding credit card | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 3,424 3,175  
Auto | Consumer, excluding credit card | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 6,042 5,608  
Auto | Consumer, excluding credit card | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 2,607 2,301  
Auto | Consumer, excluding credit card | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,972 1,945  
Auto | Consumer, excluding credit card | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,098 1,019  
Auto | Consumer, excluding credit card | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,923 2,003  
Auto | Consumer, excluding credit card | Michigan      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,533 1,633  
Auto | Consumer, excluding credit card | Ohio      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 2,284 2,157  
Auto | Consumer, excluding credit card | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 25,725 24,739  
Auto | Current | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 56,566 53,866  
Auto | 30–119 days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 600 663  
Auto | 120 or more days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 8 7  
Auto | 90 or more days past due and still accruing | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 0 0  
Auto | Nonaccrual loans | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 110 115  
Business banking | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 20,871 $ 20,058  
% of 30 days past due to total retained loans 1.38% 1.73%  
Business banking | Consumer, excluding credit card | Noncriticized      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 15,224 $ 14,619  
Business banking | Consumer, excluding credit card | Criticized performing      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 802 708  
Business banking | Consumer, excluding credit card | Criticized nonaccrual      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 183 213  
Business banking | Consumer, excluding credit card | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 3,368 3,008  
Business banking | Consumer, excluding credit card | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 3,251 3,187  
Business banking | Consumer, excluding credit card | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,401 1,373  
Business banking | Consumer, excluding credit card | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 2,604 2,626  
Business banking | Consumer, excluding credit card | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 930 827  
Business banking | Consumer, excluding credit card | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 504 451  
Business banking | Consumer, excluding credit card | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 269 258  
Business banking | Consumer, excluding credit card | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,185 1,083  
Business banking | Consumer, excluding credit card | Michigan      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,366 1,375  
Business banking | Consumer, excluding credit card | Ohio      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,366 1,354  
Business banking | Consumer, excluding credit card | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 4,627 4,516  
Business banking | Current | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 20,583 19,710  
Business banking | 30–119 days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 185 208  
Business banking | 120 or more days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 103 140  
Business banking | 90 or more days past due and still accruing | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 0 0  
Business banking | Nonaccrual loans | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 236 279  
Student and other | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 10,354 $ 10,970  
% of 30 days past due to total retained loans 2.04% 2.15%  
Student and other | Consumer, excluding credit card | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 1,093 $ 1,143  
Student and other | Consumer, excluding credit card | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,230 1,259  
Student and other | Consumer, excluding credit card | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 697 729  
Student and other | Consumer, excluding credit card | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 845 868  
Student and other | Consumer, excluding credit card | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 525 521  
Student and other | Consumer, excluding credit card | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 384 378  
Student and other | Consumer, excluding credit card | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 215 235  
Student and other | Consumer, excluding credit card | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 236 239  
Student and other | Consumer, excluding credit card | Michigan      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 430 466  
Student and other | Consumer, excluding credit card | Ohio      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 578 629  
Student and other | Consumer, excluding credit card | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 4,121 4,503  
Student and other | Current | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 9,636 10,080  
Student and other | 30–119 days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 469 576  
Student and other | 120 or more days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 249 314  
Student and other | 90 or more days past due and still accruing | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 289 367  
Student and other | Nonaccrual loans | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 253 270  
Student and other | Days Past Due, 30 or More, and Still Accruing | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 507 654  
Other Consumer | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 88,399 $ 85,564  
% of 30 days past due to total retained loans 1.25% 1.47%  
Other Consumer | Consumer, excluding credit card | Noncriticized      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 25,303 $ 24,441  
Other Consumer | Consumer, excluding credit card | Criticized performing      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 887 743  
Other Consumer | Consumer, excluding credit card | Criticized nonaccrual      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 183 213  
Other Consumer | Consumer, excluding credit card | California      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 11,297 10,445  
Other Consumer | Consumer, excluding credit card | New York      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 8,211 8,108  
Other Consumer | Consumer, excluding credit card | Illinois      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 5,522 5,277  
Other Consumer | Consumer, excluding credit card | Texas      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 9,491 9,102  
Other Consumer | Consumer, excluding credit card | Florida      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 4,062 3,649  
Other Consumer | Consumer, excluding credit card | New Jersey      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 2,860 2,774  
Other Consumer | Consumer, excluding credit card | Washington      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,582 1,512  
Other Consumer | Consumer, excluding credit card | Arizona      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 3,344 3,325  
Other Consumer | Consumer, excluding credit card | Michigan      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 3,329 3,474  
Other Consumer | Consumer, excluding credit card | Ohio      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 4,228 4,140  
Other Consumer | Consumer, excluding credit card | All other      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 34,473 33,758  
Other Consumer | Current | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 86,785 83,656  
Other Consumer | Current | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 4,000 4,300  
Other Consumer | 30–119 days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans 1,254 1,447  
Other Consumer | 30–119 days past due | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 279 364  
Other Consumer | 30–119 days past due | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Minimum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans, charge-off criteria, period past due 30 days    
Other Consumer | 30–119 days past due | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Maximum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans, charge-off criteria, period past due 119 days    
Other Consumer | 120 or more days past due | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 360 461  
Other Consumer | 120 or more days past due | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 228 290  
Other Consumer | 120 or more days past due | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Minimum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans, charge-off criteria, period past due 120 days    
Other Consumer | 90 or more days past due and still accruing | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 289 367  
Other Consumer | Nonaccrual loans | Consumer, excluding credit card      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Total retained loans $ 599 $ 664  
Other Consumer | Days Past Due, 30 or More, and Still Accruing | Consumer, excluding credit card | Student and Other Loans Insured or Guaranteed by U.S. Government Agencies | Minimum      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Loans, charge-off criteria, period past due 30 days