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Loans - Credit Card Portfolio - Loans Modifications (Details) (Credit card, Credit Card Loan, USD $)
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
loan_payment
Sep. 30, 2013
Dec. 31, 2013
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Weighted-average interest rate of loans with interest rate reductions – before TDR 14.96% 15.26% 15.01% 15.38%  
Weighted-average interest rate of loans with interest rate reductions – after TDR 4.40% 4.30% 4.37% 4.42%  
Balance of loans that redefaulted within one year of permanent modification $ 29,000,000 $ 43,000,000 $ 92,000,000 $ 128,000,000  
Number of payments past due for deemed payment default     2    
Rate of default for modified loans, estimated weighted average     28.31%   30.72%
Maximum
         
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Number of years before payment default under a modified loan     1 year    
Total new enrollments
         
Accounts, Notes, Loans and Financing Receivable [Line Items]          
New TDRs $ 196,000,000 $ 288,000,000 $ 622,000,000 $ 915,000,000