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Loans - Credit Card Portfolio - Loans Modifications (Details) (Credit card, Credit Card Loan, USD $)
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
loan_payment
Jun. 30, 2013
Dec. 31, 2013
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Weighted-average interest rate of loans with interest rate reductions – before TDR 15.05% 15.38% 15.04% 15.44%  
Weighted-average interest rate of loans with interest rate reductions – after TDR 4.33% 4.27% 4.36% 4.88%  
Balance of loans that redefaulted within one year of permanent modification $ 29,000,000 $ 41,000,000 $ 63,000,000 $ 85,000,000  
Number of payments past due for deemed payment default     2    
Rate of default for modified loans, estimated weighted average     29.17%   30.72%
Maximum
         
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Number of years before payment default under a modified loan     1 year    
Total new enrollments
         
Accounts, Notes, Loans and Financing Receivable [Line Items]          
New TDRs $ 193,000,000 $ 288,000,000 $ 426,000,000 $ 627,000,000