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Loans - Consumer, Excluding Credit Card Loans, Loan Modifications, Nature and Extent of Modifications (Details) (Consumer, excluding credit card [Member])
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Residential Real Estate, Excluding Purchased Credit-Impaired [Member]
     
Financing Receivable, Impaired [Line Items]      
Concession granted - Interest rate reduction 77.00% 77.00% 75.00%
Concession granted - Term of payment extension 70.00% 55.00% 75.00%
Concession granted - Principal and/or interest deferred 21.00% 12.00% 19.00%
Concession granted - principal forgiveness 39.00% 29.00% 11.00%
Concession granted - other 11.00% 11.00% 35.00%
Percentage, sum of items by type, may exceed 100.00%    
Home equity - senior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Concession granted - Interest rate reduction 70.00% 83.00% 80.00%
Concession granted - Term of payment extension 76.00% 47.00% 88.00%
Concession granted - Principal and/or interest deferred 12.00% 6.00% 10.00%
Concession granted - principal forgiveness 38.00% 11.00% 7.00%
Concession granted - other 0.00% 0.00% 29.00%
Home equity - junior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Concession granted - Interest rate reduction 88.00% 88.00% 95.00%
Concession granted - Term of payment extension 80.00% 76.00% 81.00%
Concession granted - Principal and/or interest deferred 24.00% 17.00% 21.00%
Concession granted - principal forgiveness 32.00% 23.00% 20.00%
Concession granted - other 0.00% 0.00% 7.00%
Prime, including option ARMS [Member]
     
Financing Receivable, Impaired [Line Items]      
Concession granted - Interest rate reduction 73.00% 74.00% 53.00%
Concession granted - Term of payment extension 73.00% 57.00% 71.00%
Concession granted - Principal and/or interest deferred 30.00% 16.00% 17.00%
Concession granted - principal forgiveness 38.00% 29.00% 2.00%
Concession granted - other 23.00% 29.00% 68.00%
Subprime mortgage [Member]
     
Financing Receivable, Impaired [Line Items]      
Concession granted - Interest rate reduction 72.00% 69.00% 80.00%
Concession granted - Term of payment extension 56.00% 41.00% 72.00%
Concession granted - Principal and/or interest deferred 13.00% 7.00% 19.00%
Concession granted - principal forgiveness 48.00% 42.00% 13.00%
Concession granted - other 14.00% 8.00% 26.00%
Regulatory Guidance Regarding Chapter 7 Loans [Member] | Residential Real Estate, Excluding Purchased Credit-Impaired [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of loans 36,700    
Regulatory Guidance Regarding Chapter 7 Loans [Member] | Home equity - senior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of loans 8,800    
Regulatory Guidance Regarding Chapter 7 Loans [Member] | Home equity - junior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of loans 21,700    
Regulatory Guidance Regarding Chapter 7 Loans [Member] | Prime, including option ARMS [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of loans 3,100    
Regulatory Guidance Regarding Chapter 7 Loans [Member] | Subprime mortgage [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of loans 3,100    
Trial Modification [Member] | Residential Real Estate, Excluding Purchased Credit-Impaired [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 9,682 11,349 13,649
Trial Modification [Member] | Home equity - senior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 1,719 1,695 1,219
Trial Modification [Member] | Home equity - junior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 884 918 1,308
Trial Modification [Member] | Prime, including option ARMS [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 2,846 3,895 4,676
Trial Modification [Member] | Subprime mortgage [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 4,233 4,841 6,446
Permanent Modification [Member] | Residential Real Estate, Excluding Purchased Credit-Impaired [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 16,525 30,822 24,699
Permanent Modification [Member] | Home equity - senior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 1,765 4,385 1,006
Permanent Modification [Member] | Home equity - junior lien [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 5,040 7,430 9,142
Permanent Modification [Member] | Prime, including option ARMS [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 4,356 9,043 9,579
Permanent Modification [Member] | Subprime mortgage [Member]
     
Financing Receivable, Impaired [Line Items]      
Number of contract modifications 5,364 9,964 4,972