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Goodwill and Other Intangible Assets - Mortgage Servicing Rights (Details 3) (USD $)
3 Months Ended9 Months Ended
Sep. 30, 2011
Sep. 30, 2010
Sep. 30, 2011
Sep. 30, 2010
Mortgage servicing rights activity [Abstract]    
Fair value at the beginning of the period$ 12,243,000,000$ 11,853,000,000$ 13,649,000,000$ 15,531,000,000
MSR activity    
Originations of MSRs623,000,000803,000,0001,942,000,0002,025,000,000
Purchase of MSRs1,000,0009,000,00031,000,00023,000,000
Disposition of MSRs0(257,000,000)0(262,000,000)
Total net additions624,000,000555,000,0001,973,000,0001,786,000,000
Changes in fair value due to market interest rates(4,575,000,000)(1,398,000,000)(5,129,000,000)(4,997,000,000)
Changes in fair value due to modeled servicing portfolio runoff(459,000,000)(606,000,000)(1,503,000,000)(1,835,000,000)
Other changes in valuation due to inputs and assumptions0(99,000,000)(1,157,000,000)(180,000,000)
Servicing Asset at Fair Value, Period Increase (Decrease)(5,034,000,000)(2,103,000,000)(7,789,000,000)(7,012,000,000)
Fair value at June 307,833,000,00010,305,000,0007,833,000,00010,305,000,000
Change in unrealized gains/(losses) included in income related to MSRs held at March 31(4,575,000,000)(1,497,000,000)(6,286,000,000)(5,177,000,000)
Contractual service fees, late fees and other ancillary fees included in income986,000,0001,113,000,0002,994,000,0003,393,000,000
Third-party mortgage loans serviced at June 30 (in billions)932,600,000,0001,021,200,000,000932,600,000,0001,021,200,000,000
Servicer advances, net at June 30 (in billions)11,000,000,0009,300,000,00011,000,000,0009,300,000,000
MSR activity supplemental information    
Servicing Asset At Fair Value Changes In Fair Value Resulting From Changes In Cost To Service Assumptions  1,100,000,000 
Commercial Real Estate, Fair Value, Period Increase (Decrease)(3,000,000)(2,000,000)(7,000,000)(6,000,000)
Commercial Real Estate, Fair Value33,000,00035,000,00033,000,00035,000,000
Increase (decrease) in level 3 assets5,200,000,000   
Derivative, Gain (Loss) on Derivative, Net, Real Estate Mortgages Related, and Other Adjustments4,600,000,000 5,100,000,000 
Fair Value, Inputs, Level 3 [Member]
    
MSR activity supplemental information    
Increase (decrease) in level 3 assets  351,000,000 
Fair Value, Inputs, Level 3 [Member] | Servicing Contracts [Member]
    
MSR activity supplemental information    
Increase (decrease) in level 3 assets$ (4,400,000,000) $ (5,800,000,000)