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Property and Equipment - Depreciation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Oct. 31, 2024
Oct. 31, 2023
Oct. 31, 2024
Oct. 31, 2023
Property, Plant and Equipment [Line Items]        
Total depreciation expense $ 1,556 $ 2,088 $ 4,744 $ 6,236
Sales and marketing        
Property, Plant and Equipment [Line Items]        
Depreciation, nonproduction 316 450 981 1,334
Research and development        
Property, Plant and Equipment [Line Items]        
Depreciation, nonproduction 602 731 1,830 2,201
General and administrative        
Property, Plant and Equipment [Line Items]        
Depreciation, nonproduction 192 300 576 889
Subscription        
Property, Plant and Equipment [Line Items]        
Cost of subscription revenues 124 150 366 437
Professional services and other        
Property, Plant and Equipment [Line Items]        
Cost of subscription revenues $ 322 $ 457 $ 991 $ 1,375