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CONSOLIDATED BALANCE SHEETS (USD $)
In Millions, unless otherwise specified
Mar. 31, 2014
Dec. 31, 2013
CURRENT ASSETS    
Cash and cash equivalents $ 219 $ 168
Allowance for Doubtful Accounts Receivable, Current 145 155
Accounts receivable, less allowance of $145 and $155 1,887 1,977
Deferred income taxes, net 1,010 1,165
Other 632 597
Total current assets 3,748 3,907
NET PROPERTY, PLANT AND EQUIPMENT    
Property, plant and equipment 34,847 34,307
Accumulated depreciation (16,354) (15,661)
Net property, plant and equipment 18,493 18,646
GOODWILL AND OTHER ASSETS    
Goodwill 20,674 20,674
Customer relationships, less accumulated amortization of $3,909 and $3,641 5,667 5,935
Other intangible assets, less accumulated amortization of $1,452 and $1,401 1,750 1,802
Other 834 823
Total goodwill and other assets 28,925 29,234
TOTAL ASSETS 51,166 51,787
CURRENT LIABILITIES    
Current maturities of long-term debt 1,126 785
Accounts payable 1,183 1,111
Accrued expenses and other liabilities    
Salaries and benefits 598 650
Taxes Payable, Current 410 339
Interest 340 273
Other 255 514
Advance billings and customer deposits 709 737
Total current liabilities 4,621 4,409
LONG-TERM DEBT 19,814 20,181
DEFERRED CREDITS AND OTHER LIABILITIES    
Deferred income taxes, net 4,709 4,753
Pension and Other Postretirement Defined Benefit Plans, Liabilities, Noncurrent 4,012 4,049
Other Liabilities 1,212 1,204
Total deferred credits and other liabilities 9,933 10,006
COMMITMENTS AND CONTINGENCIES (Note 9)      
STOCKHOLDERS' EQUITY    
Preferred stock—non-redeemable, $25.00 par value, authorized 2,000 shares, issued and outstanding 7 and 7 shares 0 0
Common stock, $1.00 par value, authorized 1,600,000 and 1,600,000 shares, issued and outstanding 575,113 and 583,637 shares 575 584
Additional paid-in capital 16,874 17,343
Accumulated other comprehensive loss (795) (802)
Retained earnings 144 66
Total stockholders' equity 16,798 17,191
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 51,166 $ 51,787