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Goodwill, Customer Relationships and Other Intangible Assets - Additional Information (Details)
3 Months Ended 12 Months Ended
Oct. 31, 2023
USD ($)
reporting_unit
Oct. 31, 2022
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reporting_unit
Oct. 31, 2021
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derivative_agreement
Jul. 31, 2021
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reporting_unit
Jan. 31, 2021
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Jun. 30, 2023
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Dec. 31, 2023
USD ($)
Dec. 31, 2023
USD ($)
Dec. 31, 2023
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segement
Dec. 31, 2023
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reporting_unit
Dec. 31, 2023
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segment
Dec. 31, 2022
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Dec. 31, 2021
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Goodwill and Intangible Assets Disclosure [Abstract]                          
Intangible assets, gross (including goodwill)             $ 15,800,000,000 $ 15,800,000,000 $ 15,800,000,000 $ 15,800,000,000 $ 15,800,000,000    
Impairment of indefinite-lived intangible assets               0       $ 0  
Number of reportable segments                 2   2    
Number of reporting units 3 4 5 5           3      
Finite-Lived Intangible Assets [Line Items]                          
Control premium (as a percent) 2.00% 59.00%                      
Goodwill impairment $ 1,900,000,000   $ 0 $ 0 $ 0 $ 8,800,000,000   10,693,000,000       3,271,000,000 $ 0
Acquired finite-lived intangible assets, weighted average useful life (in years)             6 years            
Amortization of intangible assets               $ 1,100,000,000       $ 1,100,000,000 $ 1,300,000,000
Number of reporting units 3 4 5 5           3      
Disposal Group, Held-for-sale, Not Discontinued Operations | EMEA Business                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment   $ 43,000,000                      
Measurement Input, Revenue Multiple                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment, measurement input (as a percent)   2.5                      
Measurement Input, EBITDA Multiple                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment, measurement input (as a percent)   5.5                      
Customer Relationships                          
Finite-Lived Intangible Assets [Line Items]                          
Acquired finite-lived intangible assets, weighted average useful life (in years)             7 years            
Capitalized Software                          
Finite-Lived Intangible Assets [Line Items]                          
Acquired finite-lived intangible assets, weighted average useful life (in years)             4 years            
Minimum | Measurement Input, Revenue Multiple                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment, measurement input (as a percent) 1.5 1.8       1.5              
Minimum | Measurement Input, EBITDA Multiple                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment, measurement input (as a percent) 4.8 4.7       4.6              
Maximum | Measurement Input, Revenue Multiple                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment, measurement input (as a percent) 3.5 4.6       4.3              
Maximum | Measurement Input, EBITDA Multiple                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment, measurement input (as a percent) 8.4 10.8       10.5              
Mass Markets                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment   $ 0                      
Goodwill, impairment (as a percent)   97.00% 277.00% 150.00%                  
NA Business                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment   $ 3,200,000,000                      
Goodwill, impairment (as a percent)     8.00% 24.00%                  
EMEA                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment   $ 0                      
Goodwill, impairment (as a percent)   171.00% 57.00% 58.00%                  
Latin America                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill, impairment (as a percent)     100.00% 100.00%                  
APAC                          
Finite-Lived Intangible Assets [Line Items]                          
Goodwill impairment   $ 0                      
Goodwill, impairment (as a percent)   101.00% 125.00% 134.00%