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Goodwill, Customer Relationships and Other Intangible Assets - Schedule of Goodwill, Customer Relationships, and Other Intangible Assets (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Jun. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Dec. 31, 2022
Goodwill And Intangible Assets [Line Items]            
Goodwill $ 3,864     $ 3,864   $ 12,657
Indefinite-lived intangible assets 9     9   9
Total other intangible assets, net 5,744     5,744   6,166
Goodwill impairment 0 $ 8,800 $ 0 8,793 $ 0  
Customer Relationships            
Goodwill And Intangible Assets [Line Items]            
Other intangible assets subject to amortization 4,088     4,088   4,574
Accumulated amortization 4,087     4,087   3,606
Capitalized Software            
Goodwill And Intangible Assets [Line Items]            
Other intangible assets subject to amortization 1,557     1,557   1,482
Accumulated amortization 3,961     3,961   3,895
Trade Names, Patents and Other            
Goodwill And Intangible Assets [Line Items]            
Other intangible assets subject to amortization 90     90   101
Accumulated amortization $ 68     $ 68   188
Fully Amortized and Retired Capitalized Software            
Goodwill And Intangible Assets [Line Items]            
Gross carrying value           183
Fully Amortized and Retired Trade Names            
Goodwill And Intangible Assets [Line Items]            
Gross carrying value           $ 130