Segment Information (Tables)

12 Months Ended

Dec. 31, 2021

The following tables summarize our segment results for 2021, 2020 and 2019 based on the segment categorization we were operating under at December 31, 2021.


	Year Ended December 31, 2021
	Business		Mass Markets	Total Segments	Operations and Other	Total
	(Dollars in millions)
Revenue:	$	14,119	5,568	19,687	—	19,687
Expenses:
Cost of services and products	3,484		152	3,636	4,852	8,488
Selling, general and administrative	1,189		530	1,719	1,176	2,895
Less: stock-based compensation	—		—	—	(120)	(120)
Total expense	4,673		682	5,355	5,908	11,263
Total adjusted EBITDA	$	9,446	4,886	14,332	(5,908)	8,424


	Year Ended December 31, 2020
	Business		Mass Markets	Total Segments	Operations and Other	Total
	(Dollars in millions)
Revenue:	$	14,817	5,895	20,712	—	20,712
Expenses:
Cost of services and products	3,649		203	3,852	5,082	8,934
Selling, general and administrative	1,269		574	1,843	1,621	3,464
Less: stock-based compensation	—		—	—	(175)	(175)
Total expense	4,918		777	5,695	6,528	12,223
Total adjusted EBITDA	$	9,899	5,118	15,017	(6,528)	8,489


	Year Ended December 31, 2019
	Business		Mass Markets	Total Segments	Operations and Other	Total
	(Dollars in millions)
Revenue:	$	15,239	6,219	21,458	—	21,458
Expenses:
Cost of services and products	3,598		214	3,812	5,322	9,134
Selling, general and administrative	1,364		630	1,994	1,721	3,715
Less: stock-based compensation	—		—	—	(162)	(162)
Total expense	4,962		844	5,806	6,881	12,687
Total adjusted EBITDA	$	10,277	5,375	15,652	(6,881)	8,771

Schedule of reconciliation from segment income to consolidated net income

The following table reconciles total segment adjusted EBITDA to net income (loss) for the years ended December 31, 2021, 2020 and 2019:


	Years Ended December 31,
	2021		2020	2019
	(Dollars in millions)
Total segment adjusted EBITDA	$	14,332	15,017	15,652
Depreciation and amortization	(4,019)		(4,710)	(4,829)
Goodwill impairment	—		(2,642)	(6,506)
Operations and other expenses	(5,908)		(6,528)	(6,881)
Stock-based compensation	(120)		(175)	(162)
Operating income (loss)	4,285		962	(2,726)
Total other expense, net	(1,584)		(1,744)	(2,040)
Income (loss) before income taxes	2,701		(782)	(4,766)
Income tax expense	668		450	503
Net income (loss)	$	2,033	(1,232)	(5,269)